wendy wood, peter maccallum cancer centre - advancing nursing practice: improving staff retention...
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Wendy Wood, Deputy CEO and Executive Director Cancer Nursing, Peter MacCallum Cancer Centre delivered this presentation at the 2012 Clinical Training & Workforce Planning Summit. The 2012 Clinical Training & Workforce Planning Summit discussed the future of Australia's nursing workforce, exploring ways to ensure the capacity and experience to provide high quality care for our nation's increasing healthcare needs. For more information, please visit http://www.informa.com.au/clinicaltraining12TRANSCRIPT
Advancing Nursing Practice:
Improving Staff Retention
and Patient Outcomes Wendy Wood
Deputy CEO and
Executive Director Cancer Nursing
The Peter MacCallum Cancer Centre
• Australia's only public hospital solely dedicated to cancer
• A national leader in multi-disciplinary cancer care, and
• A national and international leader in laboratory, clinical
and translational research
Our vision
• The best in cancer care, accelerating discovery,
translating to cures
Our mission
• Improve the outcomes for individual cancer patients and
reduce the impact of cancer on our community.
• Ensure that all Victorian patients, regardless of where
they live, have access to the expert care they require
• Ensure that discoveries translate to the development of
improved cancer treatments
• Provide the best in educational opportunities resulting in
the training of high-quality cancer clinicians for today and
the future
Cancer statistics – Cancer Council Australia (Feb 2011)
• 114,000 new cases of cancer were diagnosed in
Australia in 2010.
• 1 in 2 Australians will be diagnosed with cancer by the
age of 85.
• Cancer is a leading cause of death in Australia – more
than 43,000 people are estimated to have died from
cancer in 2010.
• Nearly 15,000 more people die each year from cancer
than 30 years ago, this is due mainly to population
growth and aging.
Demand drivers
• The death rate (number of deaths per 100,000 people )
has fallen by 16%.
• More than 60% of cancer patients will survive more than
five years after diagnosis.
• The survival rate for many common cancers has
increased by 30 per cent in the past two decades.
• Cancer costs $3.8 billion in direct health system costs
(7.2%).
• $378 million was spent on cancer research in 2000-01,
22% of all health research expenditure in Australia.
The Cancer Workforce
• Workforce shortages and systemic inefficiencies are restricting
access to care across all domains of cancer control:
– Chemotherapy utilisation in Australia could be as low as 19%
(50.8% of cancer patients should receive chemotherapy (Ng et al,
2010), due largely to medical oncologist shortages (MOGA, 2010);
– Under-utilisation of radiotherapy (ROJIG, 2003) is linked to
shortfalls in the radiation oncology workforce;
– There are widely reported barriers for cancer patients requiring
psychosocial support (COSA 2003).
Career Wisdom
• Really successful people are clear about what they want
• They can tell you want they want to do with their career
• About 14% of people have a plan; the rest just hope for
the best
• Peter Mac’s ANP Framework aims to improve this
statistic
(Further reading; Career Wisdom – 101 proven Strategies to Ensure
Career Success by John McKee)
Peter Mac’s Nursing Workforce Strategy
• Investing in the training and retention of cancer care
professionals
• Redesign of professional roles
• Innovative roles: nurses as 1st assistant in robotic
surgery, nurse practitioners and other advanced practice
roles, built around patient-centred, multidisciplinary care.
The Development of an Advancing
Nursing Practice Framework
Advanced Practice Exemplars (adapted from McCaffery Boyle 1996)
• Active case finding
• Chronic illness care (Griffiths & Jones 2001)
• Interpersonal competence and responsive communication skills
• Skilled clinical inquiry
• Skilled documentation
• Skill in anticipating the future
• Role assertion
• Awareness of limits
• Facilitation of change
• Ethical decision-making
The Purpose of Advanced Practice Roles
• Contribute to improved outcomes for patients and families
• Develop and lead improvements in nursing practice and care delivery
• Foster innovation and support change management
Purpose of the Framework:
• To guide the advancement of nursing practice in the
interest of better care and improved patient experience
• Some very experienced cancer nurses use it to pursue
endorsement – NP
• Others are using it to advance their abilities to perform
more effectively and increasingly independently
• Some quite junior nurses are using it to guide their study,
professional development and career choices
What’s Does The Framework Cover?
1. Principles
2. Career Structure
3. Description of specialist roles and advanced practice
nurses
4. Clinical competencies for advanced practice
5. Governance process
1. Principles
• The priorities, needs and experiences of people affected
by cancer are the key driver of the development of
nurses and the pursuit of advanced nursing practice
• Nurses are uniquely placed to positively impact on
outcomes for people affected by cancer
• The ANP process is governed by our values as well as
the regulatory bodies requirements
• The ANP Framework assists nurses to expand their
scope of practice in a context of appropriate
organisational and professional support
3. Description of Specialist & ANP Roles
• Clinical Nurse Specialist
• Practice Development Nurse
• Clinical Nurse Coordinator
• CNC Advanced Practice Nurse (credentialed)
• Clinical Nurse Consultant
• Nurse Practitioner
• Senior Clinician Researcher
• Lecturer Practitioner
Credentialing Framework for Advanced
Practice Nurses & NPs
• A clear pathway
• Identification of a perceived patient care gap
• Completion of Post Graduate Studies
• Peter Mac Formal endorsement & credentialing
• Nurse practitioner AHPRA credentialing
Data to indicate service gap might
include:
• Numbers of in-patient admission due to uncontrolled
symptoms;
• Numbers of patients presenting for unplanned clinic
appointments;
• Numbers of calls from patients or family members for
symptom advice;
• Numbers of patients presenting to an ED elsewhere;
• Extended Length or repeated admission
Retention and Advanced Practice
Peter Mac 2010-2011
• Since launching the framework in October 2010
• 8 nurses have been credentialed as APNs
• 4 nurses are completing studies and preparing their
applications
• 3 NP
• 4 nurses commenced Master’s of NP in 2011
• All nurses who have been credentialed as APNs or NPs
and those who have been identified as having the
capabilities of progressing to APN have continued at
Peter Mac
Qualifications
2012 Number of RNs with postgraduate level qualifications
0 50 100 150 200 250 300 350 400 450
Tot al post graduat e qualif icat ion
2012 Type and proportion of post graduate level qualification of RNs (n =238)
4 9 %
3 1 %
1 9 %1 %
Postgraduate certificate
Post graduate diploma
M aster
PhD
Nurse Agency Spend by Financial Year
from BI
Source: Business Intelligence (BI)
Nurse Agency Spend by Financial Year
from BI
$1,022,048$1,102,597
$1,514,223
$1,895,409
$1,445,117
1,069,414
$0
$200,000
$400,000
$600,000
$800,000
$1,000,000
$1,200,000
$1,400,000
$1,600,000
$1,800,000
$2,000,000
2006-2007 2007-2008 2008-2009 2009-2010 2010-2011 2011-2012
Improved Patient Outcomes
• Satisfaction with nurse-led telephone follow up for low to
intermediate risk prostate cancer patients treated with
radical radiotherapy: A comparative study
• There was no statistically significant difference in patient
satisfaction on any of the study measures between the
nurse-led and standard medical follow up at six months
following treatment completion. However, where there
was a trend towards significance (p ¼ 0.051), it favoured
the nurse-led follow up regimen.
Outcomes cont.
• Trial: evaluate the acceptability, feasibility and safety of a
post transplant nurse-led clinic (NLC) model, with the
aim to reduce risk through managing ongoing symptoms
and thus minimising unnecessary in-patient admissions
• A total of 154 patients have attended the post-transplant
NLC between November 2009 and March 2011. All
patients were seen in the NLC within the first week of
their discharge following their transplant, replacing the
traditional medical follow-up appointment that patients
usually received at this time.
Current Evaluation Activities
• Nurse-Led Survivorship Care Intervention for Long-term Survivors of Hodgkin Lymphoma.
Primary aim: To establish whether receiving a health promoting intervention from a specialist cancer nurse demonstrates capacity to improve HL survivors’ knowledge of and motivation to adopt health promoting behaviours.
Secondary aims: To establish whether receiving a health promoting intervention from a specialist cancer nurse demonstrates capacity to:
• Improve HL survivors’ perceptions of their health status
• Reduce patient-reported unmet information needs in relation to late effects
• Reduce health worry associated with the knowledge of risk of developing late effects.
Advancing Nursing Practice at
Peter Mac www.petermac.org/AdvancingNursingPractice
Acknowledgements
• Associate Professor Meinir Krishnasamy, Director of
Nursing and Cancer Experienced Research, Peter
MacCallum Cancer Centre
• Professor Sanchia Aranda, Former Director, Department
of Nursing and Supportive Care Research, Peter
MacCallum Cancer Centre and the University of
Melbourne
• The Nursing Executive Team, Peter MacCallum Cancer
Centre
• Trevor Saunders, former Nurse Director Clinical Practice