wearables in the enterprise - looking beyond the hype

29
Welcome. Wearables in the Enterprise — Looking Beyond the Hype September 23 rd , 2014 We’ll start promptly at 1:02pm EDT! @propelics

Upload: propelics

Post on 17-Aug-2015

51 views

Category:

Business


2 download

TRANSCRIPT

Welcome. Wearables in the Enterprise — Looking Beyond the Hype"""September 23rd, 2014""We’ll start promptly at 1:02pm EDT!! @propelics  

Propelics creates mobile strategies and world class Apps for the Enterprise.

Propelics Background – About Us!

2

•  15+ year track record •  Founded in 2011 •  Fortune 500 focus •  Global delivery experience

Trusted by some of the largest global brands:

Pre Built Mobile Apps

Strategy Research & Advisory

Custom AppS & Managed Services

•  100% focused on digital and mobile for the Enterprise

•  San Jose, Boston, Pittsburgh, Guadalajara

Enterprise Mobile Strategy Services Enterprise Mobile Strategy Mobile App Portfolio Mobile App Scoping & Planning IT Readiness for Mobility Innovation through visualization Center of Excellence Creation

Mobile Advisory Services Mobile Mentoring Executive Education Speaking Engagements

Managed Services Application Oversight Application Development, Maintenance and Support Managed Mobile Center of Excellence Onshore and Offshore App Development!

What We Do

Nitin Bhatia – Senior Mobile Strategist

4

Nitin is a technology enthusiast with several years of consulting experience working with

companies across the gamut, to craft solutions that focus on delivering value on

their key initiatives. Blending a sharp

business acumen with strategic thinking, he has helped companies navigate their path

from ideation, all the way to implementation.

Agenda

5

•  Wearables Landscape •  Where are we today? •  Real World Use Cases •  Challenges •  Next Steps •  Q&A

Wearables Landscape

6 Source: Beecham Research

Market Projections

7

•  “…the enterprise wearables market will reach $18 billion by 2019 and is expected to grow at a CAGR value of 56.1% over the next five years” – ABI Research

•  “…market to generate $53 billion in hardware revenues by 2019” – Juniper Research

•  “…expects a $12 billion market by 2018” – Business Insider

•  “…estimates total available market to grow to $30-50 billion over the next 3-5 years” – Credit Suisse Report May 2013

•  “…research projects a $6 billion market by 2016” – IMS Research

Source: http://vandrico.com/wearable-technology-infographic

Where are we today

8

•  Started consumer focused •  Fitbit, Misfit, Jawbone, Galaxy Gear, etc •  Most success in the health and fitness category, but continues to

grow in other categories •  Emphasis on design, look, personalization, UX •  Simple use cases •  Experience is heavily reliant on the smartphone

Where are we today

9

•  Now switching focus to enterprise •  Motorola, XOEye, Google Glasses (Glass for Work Program),

Bionym, Vuzix, Thalmic Labs •  Faster pace on innovation •  More sophisticated use cases •  Emphasis on feature-rich and integration capabilities •  Most activity in industry verticals like manufacturing,

Warehouses/Distribution Centers, Oil and Gas, Medical

10

Wearables present a unique opportunity for organizations to

redefine the way they do business

Virgin Atlantic

11

Virgin Atlantic

12

Challenges •  Based on a study, a significant portion (42%) of

travellers worldwide said flying was less glamorous today than it used to be. Virgin Atlantic wanted to take this as an opportunity to use cutting edge technology to bring the travel experience to the 21st century.

Opportunity •  6-week pilot program with Google Glass was targeted

towards upper class passengers to enhance their travelling experience.

Virgin Atlantic

13

Benefits •  Personalized service from limo to boarding gate •  Constant customer engagement – heads up, not

heads down •  Improve customer service by being proactive about

upcoming changes •  Achieve high efficiency throughout the travel process

The Container Store

14

The Container Store

15

Challenges •  Lots of unnecessary chatter on the walkie-talkie

causing important broadcasts would get ignored or lost in the noise. Hard to collaboration in smaller groups without drawing everyone’s attention. Megaphone vs. Tap on the Shoulder.

Opportunity •  Pilot program with Theatro to replace their walkie-

talkie system in the Austin store with about 35 employees.

The Container Store

16

Benefits •  Significant reduction (60%) in messages heard by

each wear •  Increase collaboration across the company (30%) •  More focused conversations •  Ability to create customize groups for specific

projects •  Fits in seamlessly with how people interaction,

without screens – heads up, not heads

Source: http://www.cio.com/article/2378126/infrastructure/how-the-container-store-uses-wearable-tech-to-think-outside-the-box.html

Disney

17

Disney

18

Challenges •  Noticed that the guest experience was not quite what

it could be. Parents were stressed and constantly having to separate to standing in lines. With an increase in visitors year over year, the park was also experiencing congestion and logistic inefficiencies.

Opportunity •  Create a one of a kind, personalized experience

where both, adults and children can enjoy their time at Disney parks.

Disney

19

Benefits •  Improve overall theme park experience •  Ability to track and predict movement in the park to avoid

congestion in certain areas of the park, reducing queuing time.

•  Ability to accommodate additional daily guests during peak seasons like Christmas

•  Increase in the amount of time spent in the park and dollars spent

•  Using analytics to improve decision making

Schlumberger

20

Schlumberger

21

Challenges •  Biggest challenges with project was budget overrun

due to oilfield workers not have adequate information to do their job. As a result, workers would have to wait around or go back to the main site to get assistance.

Opportunity •  Launched a pilot program with Google Glass as a part

of the workflow management tool to assist workers with their daily tasks and checklists.

Schlumberger

22

Benefits •  Instant access to ambient data and information •  Hands-free operation to complete tasks and

checklists •  On-the-job training or live assistance for complex

jobs •  Ability to capture rich data – pictures, videos, voice

memos •  Using analytics about worker performance to help

identify training issues and bottlenecks.

Several other use cases

23

•  Customer Experience •  Virgin Airlines, Disney

•  Assisted Training, Diagnosis, Real-time Troubleshooting •  Standard, University of California, University of Alabama •  Schlumberger

•  Patient Care •  Beth Israel Deaconess Medical Center

•  Communication, Collaboration •  The Container Store

•  Logistics, Mobile Payment •  Disney

•  Employee Wellness •  Appirio, Nike, Epson, Google, BP, Autodesk

In the not so distant future

24

SAP and Vuzix

h#p://www.youtube.com/watch?v=9Wv9k_ssLcI  

h#p://www.youtube.com/watch?v=UlpGDrSmg38  

In the not so distant future

25

Thalmic Labs Myo

h#p://www.youtube.com/watch?v=OgIM0aYuijY  

h#p://www.youtube.com/watch?v=bhA4PBns0Mo  

h#p://www.youtube.com/watch?v=C6XbnXJTbk  

Challenges with Wearables

26

•  Security •  Privacy •  User Experience •  Connectivity •  Fragmentation •  Immature Ecosystem •  Scalability •  Form factor •  Battery life •  Higher Price Point

Dip Your Toes into the Wearables Space

27

•  Market is still fairly immature and fragmented •  Start with simple use cases, very small functionality •  Identify form factors that best suit the need •  Leverage existing infrastructure •  Deploy to small pilot groups, measure results •  Thoroughly evaluate hardware and software vendors

Propelics Kickstarts

28  

Wearables Innovation

Session

Mobile App Scoping & Planning

Mobile Center of

Excellence

Mobile App Rapid

Prototyping

IT Readiness for Mobile Kickstart

MDM/ BYOD

Special Offer Free 1 Hour Mobile

Advisory Call [email protected]

888-405-2820

29