we want to be the best salford royal has an ambitious plan: - to be the safest hospital in the nhs
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We Want To Be The Best
Salford Royal has an ambitious plan:
- to be the safest hospital in the NHS
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We Want To Be The Best
• Top performing Trust in the North West
• Hospital redevelopment scheme in progress
• Highest safety accreditation in the NHS
• Top 20% in staff and patient surveys
• Foundation Trust in 2006
The Board is now pursuing its own priorities - within the family of the NHS
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What do our patients want?
SafeCleanPersonal
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“First – Do No Harm”
• Harm Happens
• Catastrophic events are rare
• Large numbers of patients experience some harm
• Failures of hospital systems and processes
- Infections- Adverse drug reactions- Pressure Sores- Falls
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Do we do “quality” ?
• How much harm?
• Adverse Incidents
• HSMR
• IHI Global Trigger Tool
• Evidence based care
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Inpatient Mortality (HSMR)
HS
MR
val
ue
2004 2005 2006 2007
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Saving Lives and Preventing Harm
2004 @ HSMR 101
1215 1203
2007@ HSMR 85
1151 1358
@ HSMR 75Best in NHS
= c.1000 lives saved
3 Years
died
died
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Saving Lives and Preventing Harm
2007 Global Trigger Tool= all harmful eventsof 38/1000 bed days
850 harms per month
Reduce Harm by 50%
Prevent 10,000harmful events
3 years
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Programme of Projects
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Characteristics of High PerformingOrganisation
Will Ideas Execution
safe.clean.personal
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CDiff Project
Learning Collaborative8 + 20 wards
70 % reductionin infections
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Engagement
• Unprecedented level of staff involvement
• Real engagement with our membership,through our Governors.
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It also makes financial sense
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Salford Royal – Will Make a Real Difference
We willsave lives
We will protectour patientsfrom harm
1000 lives saved
10,000 harmful events
avoided
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Launching our Quality Improvement Strategy
Right HonourableAlan JohnsonSecretary of State for Health
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Communicating the QI Strategy
• Effective communications central to the strategy implementation
• Key audiences – Staff, patients and the public, FT public members
• Challenge in communicating ‘harm’ but importance of open dialogue
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Communication tools
These will include:
Staff – importance of local ownership, emphasis on face to face communications, dedicated news sheets, e-communications
Patients and the public – positive media articles, information sent to patients, information areas within the hospital, GP surgeries
FT public members – membership events and briefings, My Hospital, Internet section