Download - We Want To Be The Best Salford Royal has an ambitious plan: - to be the safest hospital in the NHS
We Want To Be The Best
Salford Royal has an ambitious plan:
- to be the safest hospital in the NHS
We Want To Be The Best
• Top performing Trust in the North West
• Hospital redevelopment scheme in progress
• Highest safety accreditation in the NHS
• Top 20% in staff and patient surveys
• Foundation Trust in 2006
The Board is now pursuing its own priorities - within the family of the NHS
What do our patients want?
SafeCleanPersonal
“First – Do No Harm”
• Harm Happens
• Catastrophic events are rare
• Large numbers of patients experience some harm
• Failures of hospital systems and processes
- Infections- Adverse drug reactions- Pressure Sores- Falls
Do we do “quality” ?
• How much harm?
• Adverse Incidents
• HSMR
• IHI Global Trigger Tool
• Evidence based care
Inpatient Mortality (HSMR)
HS
MR
val
ue
2004 2005 2006 2007
Saving Lives and Preventing Harm
2004 @ HSMR 101
1215 1203
2007@ HSMR 85
1151 1358
@ HSMR 75Best in NHS
= c.1000 lives saved
3 Years
died
died
Saving Lives and Preventing Harm
2007 Global Trigger Tool= all harmful eventsof 38/1000 bed days
850 harms per month
Reduce Harm by 50%
Prevent 10,000harmful events
3 years
Programme of Projects
Characteristics of High PerformingOrganisation
Will Ideas Execution
safe.clean.personal
CDiff Project
Learning Collaborative8 + 20 wards
70 % reductionin infections
Engagement
• Unprecedented level of staff involvement
• Real engagement with our membership,through our Governors.
It also makes financial sense
Salford Royal – Will Make a Real Difference
We willsave lives
We will protectour patientsfrom harm
1000 lives saved
10,000 harmful events
avoided
Launching our Quality Improvement Strategy
Right HonourableAlan JohnsonSecretary of State for Health
Communicating the QI Strategy
• Effective communications central to the strategy implementation
• Key audiences – Staff, patients and the public, FT public members
• Challenge in communicating ‘harm’ but importance of open dialogue
Communication tools
These will include:
Staff – importance of local ownership, emphasis on face to face communications, dedicated news sheets, e-communications
Patients and the public – positive media articles, information sent to patients, information areas within the hospital, GP surgeries
FT public members – membership events and briefings, My Hospital, Internet section