You want to hold productive and target-oriented meetings without participants having to gather in the same location? You want to provide for eff ective training without your employees being off work for entire days? Resolve disputes online? Provide professional teletherapeutic measures? vitero will make it happen!

vitero (virtual team room) is based on scientifi c research fi ndings conducted by Fraunhofer Gesellschaft. The tool allows eff ective communication for two, in a group or within the frame of a major event, no matter where the participants are actually located. Handling vitero is astonishingly simple; it is user-friendly for both host/moderator and participants. vitero’s unique graphic user interface reduces fear of contact and provides users with an immediate feeling of

familiarity despite spatial separation. As a result, a personal, active, and focused work atmosphere is created – thereby avoiding that participants start to ‘wander off ’ and daydream.

vitero is equally eff ective in the most diverse communication scenarios. Here are some examples of the manifold fi elds of application:

o Webinarso Webcastso Online meetings o E-health measures such as teletherapy and

location-independent diagnostic analyseso Online creativity workshops o Live online confl ict resolution

vitero – experience communication!Products and Services at a Glance

Module Series

The vitero module series consists of the basic modules vitero essentials, vitero essentials+ and eight expansion modules. In this way, you are free to choose the functions you need. With vitero essentials+ you can ‘furnish’ the virtual team room with a multitude of additional functions, so you can adjust vitero individually according to your specifi c purpose.

vitero essentials

Virtual, avatar-based conference table for 2 to 40 participants plus host/moderator, application sharing (remote access included), fi le sharing, webcam live streams in diff erent varieties, role-based multi-user overlay board with text and

highlighting tools, slide projector, multiple choice queries, VoIP with diff erent possibilities for moderation, your logo in the virtual team room and much more.

vitero essentials+

All functions of vitero essentials plus telephone dial-up as alternative to VoIP, hidden card queries, video player, virtual adjoining rooms and co-moderator seat. This module is a requirement for adding expansion modules to the virtual team room.

Expansion modules for vitero essentials+

vitero audience

Extends the virtual team room for 100, 200, 500, 1000, and even more spectator accounts, possibility to give feedback via text chat and multiple choice query. Upon request with application showing also for spectators as vitero audience+.

vitero examination

Conduct examinations during a session by handing out and collecting fi les.

vitero event manager

Calendar of events with adjustable registration function, embeddable in any website. Maximum number of participants and registration period can be defi ned. Individualized access link is sent automatically. List with registrations and participants who attended the session can be retrieved.

vitero webcam recorder

Videotaping and playing of webcam streams (audio signal included), server-based archiving in mp4 format; ideal for speech training, role play, sales training, coaching and much more.

vitero session recorder

For audio-visual recording of sessions (auto-editing function included), trouble-free editing by saving in standard mp4 format.

vitero custom design

The virtual team room clad in your own corporate design: adjustment of start-up dialogues and background inside the virtual team room.

vitero monitoring

Acquisition of data concerning participant attendance and –depending on the license model – the system capacities. Available in two varieties: anonymous and personalized data acquisition. As vitero monitoring+ including automatic assignment of credit points available, e.g. with active participation and minimum attendance time.

Trainingso Basic Training for

Chairpersonso Advanced Training for

Chairpersons o Moderation Training for

Trainerso Vitero Management System

Training for Event Manager and Operator

o First-Level-Support Training for the the IT department

o Basic Training for Mediatorso Upon request custom-tailored

trainings (e.g., refresher course, didactic training, implementation of complex moderation techniques, question time)

Pilot Projecto Test and assess vitero for

three months at no license costs, professional consulting included

o Technical, organizational and methodical-didactical consulting, co-moderation, evaluation and support

Change Managemento Professional consulting

during the phase of system introduction to ensure seamless integration of vitero into your company’s workfl ow

o Consulting on the design of learning arrangements and modern meeting culture

o Consulting on the virtual-ization of real-world services (e.g., trainings, group therapy, confl ict resolution)

o Evaluation and permanent optimization of usage

Technical Supporto 24/7 Support by e-mail or

telephoneo Technical checks (in groups or

individual)o Introductory support at the

beginning of sessionso Technical consulting service

Hardware Serviceo Europe-wide delivery of

vitero-certifi ed headsets, webcams and hands-free devices

Software Development o Adaptation services to

meet company-specifi c requirements

o Extension of single features up to the point of complete functional groups

Services

The vitero module series can be used with different licence models and hosting variants.

Hosting Variantso Cloud: software-as-a-service (SaaS), flat rate

via rental licence

o On Premise: server hosting by the customer,purchase licence plus maintenance contract

Licence Modelso Corporate Room: number of virtual rooms

which can be used by your entire organizationfor internal and external communication;booking via the Vitero Management System,learning management systems or web serviceinterface

o Corporate Café: virtual room, openpermanently without any bookings, for informal meetings, spontaneous appointments, self-organised learning and much more

o Named Moderator1: each named moderatorhas his/her personal virtual team roomwhich opens for participants when the namedmoderator is present in the virtual room.vitero Outlook Add-In included, e-mailtemplate also available for Lotus Notes

o Concurrent User: number of users that areonline in virtual team rooms at the same time,includes as many Corporate Rooms and NamedModerator licences as you like, available asunits of 100 users

1 Available as units of 10 licences, smaller units for SME only

Hosting and Licence Models

Numerous functions and features ensure that your live meetings are effective, stress-free, reliable, and secure. They are not standard – in vitero, however, they are a given, thanks to research

by Fraunhofer Gesellschaft and 20 years of experience. You can find the most important features here. Compare for yourself!

Ergonomics

The setting comprises of a virtual room with table, chairs, and a presentation board at the table’s centre. It allows immediate orientation.

TableMetaphor

‘What You See Is What I See’-principle. All the persons present can see the same and can keep track of the same changes. This ensures clarity of interaction. WYSIWIS

Referencing not only on the presentation board, but also to functions and participants possible, e.g., in order to support participantsfacing handling problems.

AnywhereReferencing

‘Be right back’ status – to avoid misunderstandings when temporarily absent and to prevent unintentional overhearing private conversations. BeRight

Back

Testing room accessible for any (!) participant at any time. Useful, for instance, for technical checks and to make yourself familiar with the room. TestRoom

Flexible role change possible at any time during a session, no matter if you are a participant, moderator, or host. FlexibleRole

Change

Photo or webcam images with name tag and helpful status information guarantee high transparency, e.g., when focussing on externalapplications. AvatarBased

The ‘cough button’ on your keyboard mutes your microphone temporarily – an indispensable function forpresenting persons not only during the cold season.

KeyboardQuickMute

Outstanding Features

WebcamRecorder

Verbal Communication

No limitation of voice channels. All participants have their own voice channel to assure that – if required – all participants can speak at the same time.

Microphone and audio settings can be modified not only by participants, but by the moderator, too; thus relieving stress from the participants.

Telephone dial-in with encrypted transfer of the personal dial-in code.

SecurePhone

Assignment of speaking rights by passing on the microphone object.

MicObject

RemoteAudioControl

Seamlessness & Customizability

Invite participants directly via Outlook. The participants receive an e-mail or Outlook entry, respectively,which contains a link to join thesession.

Web service interface to connect third party software, such as learning management systems or portals.

WebServiceInterface

No administration rights, no plug-ins, add-ons, Flash Player or the like required; not restricted to certain browsers or browser versions. Outlook

AddInEasyStart

Easy and quick transfer of user data from existing LDAP data bases via interface.

LDAPInterface

Reliability & Security

High access protection and privacy through encryption, configurability and a sophisticated rights role model.

In case of temporary disconnection, the session is automatically re-established in the background.

DataProtection

The server location Germany guarantees the application of the European General Data Protection Regulation (EU-GDPR) and the strict German Federal data protection act.

TÜV (Technical Inspection Agency) certification according to ISO 27001 means excellent server availability, ideal data protection and data security.

AutoReconnect

SaaS TÜVCertified

TÜV

DServers onlyin Germany

Virtual cards for participants and moderators. Can be used for brain-storming and decision making as well as for fast collection, arrangement and prioritization of participants’ input.

The overlay board can placed over any application, so that, for instance, the usual text editor can be combined with moderation tools.

Autonomously, participants can split up into smaller groups and work and discuss results simultaneously in freely accessible virtual adjoining rooms.

The presentation area can be ‘photographed’, for instance to capture intermediate-, polling- and work results.

Snapshot

VirtualCards

Videotape a participant’s live presentation via webcam and replay it right away. Useful, for instance, for feedback and for practice. RoleBased

OverlayBoard

Two moderators are possible in a session, for instance to divide roles between moderator and co-moderator.

CoModeration

OpenNextRoom

Presentation & Collaboration

Outstanding Features

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vitero – Unlimited Fields of Application

The manifold areas of application of vitero cover among other things...

o in the fi eld of information exchange and collaboration:Information events (e.g., product presentations), projectmeetings (e.g., sales and distribution meetings), managementmeetings, virtual expert conferences, brainstorming and creativityworkshops

o in the fi eld of education and advanced training:Webinars, webcasts, blended learning up to completevirtualisation of training programs

o in the fi eld of medical services:Doctor-patient consultation and expert talks, medical check-upsand follow-up testing, speech therapy, group therapy

o in the fi eld of project management and consulting:Customer and supplier service; project controlling;live online confl ict resolution (e-mediation)

vitero – We Stand foro Customized communication solutions especially for demanding

settings of application – all based on research by the FraunhoferGesellschaft

o Unexcelled transparency of communication, eff ective moderationand ergonomics

o High access protection and privacy through encryption,confi gurability and a sophisticated rights role model.

vitero – About usvitero GmbH is one of the most comprehensive providers of products and services for synchronous, web-based communication. All our products and services are ‘Made in Germany’. We are your single-source provider for software and hardware products, consultation and training services, system introduction and customer specifi c adaptation.

Many enthusiastic vitero users confi rm the excellent quality of our products and services. We gladly arrange your contact to reference customers.

You want to learn more or would like to experience vitero for free and non-committally? Please, feel free to contact us.

vitero GmbHNobelstraße 1570569 StuttgartGermany

Tel.: +49(0) 711/686 89 88 - 0Fax: +49(0) 711/686 89 88 - 80E-Mail: info@vitero.deWeb: www.vitero.de/en/

vitero – The New Dimension of Communication!

Note: 1,3 (Sehr Gut)

LearninJ O U R N A L

geTEST

ExcellentGrade: A* September 2011

vitero - virtual team room

LearninJ O U R N A L

gLearningLearninTEST

ExcellentGrade: A* September 2011

vitero - virtual team room

LearninJ O U R N A L

gLearningLearninTEST

ExcellentGrade: A* September 2011 Grade: A* September 2011 Grade: A* September 2011

vitero - virtual team room

Birte van RijHead of Volkswagen After Sales Qualifi cation, Volkswagen Passenger Cars

‘Trainers get along very quickly in vitero and participants can concentrate on the learning process. vitero complements our qualifi cation portfolio very good. Here, excellent ergonomics and the fact that the study group can be easily moderated were extremely important for us.’

Wilhelm Stock Head of Technical Training, RWE

‘The outstanding ergonomics and the intuitively designed user interface delight even initial sceptics. Concerning data protection it was important that vitero was able to fulfi l our company’s IT security standard easily.’

Rainer HornHead of Sales Training, Wüstenrot Bausparkasse AG

‘With vitero I like that we can conduct focused, eff ective sales meetings and that the vitero technical support is reliable. Thus, we do not only save time but also costs of about half a million euros per year.’

Nicole de BuhrProduct Manager Sales & Skills Training, Deutsche Lufthansa AG

‘The provision of methodical and didactical moderation trainings, co-moderation and technical support has been extremely helpful for us. I can recommend the virtual team room and the personal support by vitero to anyone who wants to hold online trainings.’