visit from helsinki 23.2.15 transformation from main to dokk1 future library

Transformation of the Aarhus Main Library to Dokk1

Visit from Helsinki

23. February 2015

Knud Schulz

• Manager of the Main Library in Aarhus

• Daily work focus – transforming the Main Library to

“Urban Mediaspace” – Dokk1

• Librarian and Master of Public Management

• Mentor/Sponsor INELI (International Network of Emerging Library Innovators) Bill & Melinda Gates Foundation

• Member of the client group Urban MediaSpace Aarhus

• Global Innovation Model – Faster to Change. Chicago/Aarhus/IDEO/Gates

• [email protected]

• www.slideshare.net

Knud Schulz February 2015

apx. 28.000 m2

incl. 18.000 m2

library space

2

mailto:[email protected]

http://www.slideshare.net/

http://www.urbanmediaspace.dk/en

Knud Schulz February 2015 3

http://www.slideshare.net/KnudSchulz/biblioteket-en-relationel-organisering-bergen-9413

From information that can be found anywhere

To What can only be experienced at the library

Space for media Space as a media

On-line On site

Information Meaning

Facts Credibility

Meeting information Meeting people

Knowing Experimenting

Visitors Resource person

Neutrality Sensing

Seriousness Sense of humour

Arranged events Things that happen

Ivar Moltke, Create

The Change

4 Knud Schulz February 2015

The Knowledge Society

• From – libraries for books/medias

– industial society

• to – libraries for man/human

– networked/knowledge society


A Danish Report

2010

- A Danish Report

2010

• Danish Digital Library

• A new library model for

the knowledge society

• Partnerships


The Public Library of the Knowledge Society

D.Skot-Hansen C.H. Rasmussen H. Jochumsen

Innovation

Reckognition/Experience

Empowerment

Involvement/Engagement Knud Schulz February 2015 7



Innovation



Inspiration space

• The space for meaningful experiences that is to say experiences that move us

• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.

• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.

• The inspiration space should make the user want to move beyond the usual choices and to come back.

• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.

• The inspiration space especially supports realisation (cognition)/experience and innovation.



Digital media

Appearance Events

Individual concentration




Empowerment


Iscenesættelse


Oplæsning

Billedbøger

Bogklubber Book clubs

Picture book

Reading aloud

Staging

Learning space

• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge

• Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs

• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities

• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.

• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.

• The learning space especially supports realisation (cognition)/experience and empowerment.



Undervisning

Kurser Uformel læring Konsulta

Teaching Courses

Informal learning Consultations


Lektiecafé’er

Vejlednin

One to one

Homework cafe

Guidance

Training Access to knowledge



Empowerment


Meeting space

• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves

• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary

• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings

• This can take place both live and on the Internet in chatgroups, blogs or other social media.

• The meeting space especially supports empowerment and engagement



Møder Diskussioner Foredra

g Debatter Samvær

Meetings

Lectures

Discussions

Debates Being together



Innovation


Performative space

• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture

• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops

• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.

• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.

• The performative space especially supports engagement and innovation.



Skriveværksteder Experiment

Leg og læring

Workshops

Writing workshops Edutainment


Leg Spil

Gaming Game over

Playing Gaming

Makerspace


http://modelprogrammer.kulturstyrelsen.dk/en/

Open libraries

Users are allowed to:

• lock into the library

• check in and out media

• use internet, pc,

copy/print

• study

• read newspapers

• arrange study circles,

public meetings


Opening hours Dokk1

• Monday – Friday

8 – 10 am open excl. specialist support

10 – 7 pm incl. specialist support

7 – 9 pm open supported by security staff

9 – 10 pm open meetingspace and café

• Saturday and Sunday

10 – 4 pm incl. specialist support


Users are taking the control


Integration of citizens’ service into

libraries

• a big chance to be an

integrated part of the

reinventing of society

services

• brings citizens in

contact with the library

• brings libraries in close

contact with politicians

and innovators in the

community

Two tasks

• focus on speed in

developing new digital

services for public

administration

• a big learning and

marketing challenge


Citizens’ service

• in more than 60 % of the municipalities

offer citizens service through libraries

– passport

– driving licence

– health securitycard


Developing community centers

private, civic and public sector


LOCAL ARCHIVE

ARKIV Archive

YOUTH

MEETING

ROOMS

ANALOGUE MEDIA

SELF SERVICE

LEARNING CENTER

SMS BUSINESS

SERVICE

HOME-

WORK

HELP

COMMUNITY

CENTER

CAFÉ

STUDY SUPPORT JOB CORNER

LIBRARY SHOP

REFERENCE

CONSUMER INFO

NATURE GUIDE

EX

HIB

ITIO

NS

FAMILIES

Q AND A

HEALTH

COUNCELLING

LEISURE INFO

NEWS LOUNGE

QUIET

AREA

TO

DD

LE

RS

/C

HILD

RE

N

REA-

DING

TRAI-

NING

Adaptive and innovative supporting

spaces • libraries are changing from storing

books to supporting citizens’ needs

• innovation spaces for local communities



The strategy for changing

• The need for rethinking the

library

• The need for a fusion

between physical – virtual

• Develop partnerships

• Focus on innovation

• Get new skills into the library

and promote learning in the

organization

• Force users to dismiss the

book as library brand 32

Libraries and urban development

Model of the public library in urban

development

Casper Hvenegaard

Henrik Jochumsen

Dorte Skot-Hansen IVA – Royal School of Library

and Information Science 33 Knud Schulz February 2015

New Libraries

• Libraries are signs or symbols on

development and innovation in the society

• Drivers in city development

• Add new stories about the towns

• Arguments for large city engagements


Oslo

• Opera, new Munch museum and the Library

creates a new waterfront and brings a new

identity to the city


Helsinki

• The traffic and cultural life in midtown are

reborn by creating a new art museum,

concert hall and the new library


Birmingham

• The library is located on

the main street where

millions of people are

passing every year

• The library is a symbol

of the new identity of an

old industrial and

innovative city (the

steam engine)



38

Urban Mediaspace - Aarhus

Mediaspace:

• Main Library and Citizens’ Services: 18.000 m2/190.000 ft2

• Partners and network: 10.000 m2 /100.000 ft2

Automatic parking space: 1000 cars

Two new urban harbour squares: 94.000 m2 /1.120.000 ft2

Arrival centre for light rail

Uncovering of the river and secure the inner city against flood

Traffic regulation

App.: 390 mill US Dollars

Project elements

– Urban Mediaspace



2016

2015

Client: City of Aarhus

Partner: Realdania, Realdania Byg

Client Advisor: Rambøll DK

Architects: schmidt hammer lassen architects

Co-advisers: Arkitekt Kristine Jensens

Tegnestue and Alectia A/S

Foråret 2013


December 2013




development

Casper Hvenegaard

Henrik Jochumsen



Dokk1 – niv 1

Scriptorium Projektrum

Transformation Lab

Studieceller

Gaming

Urban Offices

Dagligstuen

Hjørnet

Cafe Møderum

Pop-ups Borgerservice

Børnesal Multi sal

Medierampe fortællinger

Non-fiction

Musik Torvet

Legeplads

Democrateket

Reception


Dokk1 – Niv 2

Scene Læring

tweens

Makerspace Tweens lab

BørneLab

Det Legende Bibliotek

Udklædning

Pusterummet

0-3 år

4-8 years

Gamer street

spisningX2

vintage

FAMILIER

Aarhus Rummet Makerspace

ITLab

Kulturby 2017



FictionLAB

NewsLAB

MusicLAB

ExhibitionLAB

DemocracyLAB

The Square 59


The library as a space

– in the future?

• The building supports the needs

of the users

• The building interacts with the

surroundings and environment

• The building acts adaptively

60

The Vision • Space for co-operation

• Place for dialogue,

knowledge, ideas and

inspiration

• Open informal learning

space

• A unique place for

children and families


Staff support in Dokk1

• Reception

• Citizens Service

• Library - adult support

• Library – Family and Children




development

Casper Hvenegaard

Henrik Jochumsen



Facilitating relations



Userdriven process

• From tradition to transcendence – the

users deconstruct ”old knowledge” to

create new sense

65

Modern library practice and

strategies – means that roles

constantly change

Innovation Strategy

• Citizens are the focal point

• Partnerships promote innovation

• Transverse collaboration yields better results

• Ideas must be tested

• Replicate

• Innovation is branding too

• Idea development and innovation are creative processes

• Innovation requires prioritised resources

• Innovation requires management focus and commitment

• Methodical innovation uses standards

• Seven circles of innovation Knud Schulz February 2015 68

Global innovation model –

faster to change

• Partnership between

– Global Libraries/Bill and Melinda Gates

Foundation

– Chicago Public Libraries

– IDEO

– Aarhus Public Libraries


Global Innovation Model:

Faster to Change Chicago/Aarhus/ IDEO 70 Knud Schulz February 2015

Design Thinking is a mindset, and an

intentional process around delivering

solutions that create positive impact!


Global Innovation Model

Partner

• Chicago Public Libraries

• Ideo

• Bill & Melinda Gates Foundation


Metoder - Designthinking


The Aarhus illustration

Vision

Field Trip Vision revisited

Workshop

Define the problem

Test first prototype

A new method…

We are on our way… 74 Knud Schulz February 2015

People’s Lab

Six Labs TechLab Having a maker in residence is powerfull! Cryptoparty, soldering, brush-bots… Valdemar’s hovercraft:

http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be


http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be

WasteLab Waste-dates, workshops, tinkering… When users become makers. Creativity comes from chaos – stop tidying!

Six Labs


Reflections

You can work with makerculture without having a makerspace!


Makerculture primæry adress performative spaces


Innovation


Empowerment


People’s La

b

Making in Libraries

• Contributes to activities that provide public value by stimulating the development of network, skills and innovation

• Contributes to the libraries' relationship with its local community

• Increases the social value of libraries, as public spaces that bridge between different communities and knowledge domains

• Challenges libraries strategic and managerial capacity for innovation


People’s Lab

Why partnerships?

Lack of resources and competences in libraries Knowledge, inspiration from others

Need of diversity, quality, research in service production

Communication and marketing New ambassadors


Mapping the

network

Partnership

clusters


Examples Strategic Partnerships

82

Seven Core Values

• The Citizen as Key Factor

• Lifelong Learning and Unity

• Diversity, co-operation and network

• Culture and Experience

• Bridging Citizen, Technology and Knowledge

• Flexible and Professional Organisation

• A Sustainable Icon for Aarhus


From Main Library to Dokk1

2012-2015

Organizing

Interior design and furniture

Partnerships and branding/

identity

Logistic, security and building maintenance

Competencies, Work concept,

recruiting

Serviceconcepts ex. Families/

children


Transformation Lab II


Stageing Dokk1 –

mental construction

• Create an illusion of the building under construction

• Walk in the 3D model

• Setting the stage for tests, user operated services,

innovations, new designs, incl. elements to be used in

the new building

• Involve the users in the work

• Prepare the citizens

• Prepare the staff

• Brand the new library


Stageing Dokk1

Mayor + Alderman x 2


Summing up

• Merge technology, space and

competencies

• Involve the users in the innovation

• Make partnerships competencies and a

broader ownership of the library

• Tell new stories about the library brand


Transform the library or die

Thank you for listening


92


http://www.slideshare.net/KnudSchulz/biblioteket-en-relationel-organisering-bergen-9413

visit from helsinki 23.2.15 transformation from main to dokk1 future library

Presentations & Public Speaking

m2 library space

knud schulz manager

public library

media space

staging learning space

inspiration space

aarhus main library

danish digital library