Video Conferencing in the ClassroomSUNY BROOME COMMUNITY COLLEGE

Champagne Solutions with Kool Aid Money

Fermin Romero III

Actually - Welcome to: Leather Sheath Making

With Drew Tucci

Today we’ll cover Problems we faced

What led us to even need a more than one solution

Solutions we explored Both software and hardware

Everyone has heard of at least one piece of hardware and at least one company providing video solutions.

Solutions that worked We tried a few. Which was right for us?

On going support What we are doing campus wide to make sure we are:

Supportable

Sustainable

Scaleable

Future development What are we looking at next?

Problem 1

Requests for video conferencing has gone up substantially in the past two years Most importantly – Board of Trustee Meetings required remote video

conferencing during the winter months.

We needed a Stable, Supportable, Sustainable and Scaleable solution.

Getting users to “buy in”

Problem 2

Users have a certain idea of what multi point video conferencing should look like

“It’s easy at home, so it should be easy at workright?”

“This can’t be that hard”

“I can call the same day I want it setup right?”

Problem 3

How/Where do we set this up?

SKYPE rooms

Special SKYPE rooms go largely unused

Although it seemed easier, support was harder

Support, Space and Supplies are unlimited limited

Software Solutions we explored

GoToMeeting

Skype

BlueJeans

Fuze [formerly Fuzebox]

Polycom (desktop real presence)

Polycom (Group 700 series)

Collaborate

Google Hangouts

A Few Others There’s hundreds now, right?

GoToMeeting

The first solution we had on campus. Used for board meetings

This wasn’t a bad solution. It worked for almost a year before we started looking elsewhere. It required 100% tech support.

It should have been easy. But it wasn’t…

The interface for video didn’t look as elegant as we wanted

which was important for our board meetings

Skype

The eponym for all video conferencing Everyone’s heard of it

Most everyone has/had an account

It’s pretty easy to figure out

No one knows their username. No One

Requires some logistics

Because people think they know how it works they don’t test

Still a great solution for classroom video conferencing “Hey, can I do a Skype in my classroom?”

Yes. I’ll set it up.

BlueJeans - http://bluejeans.com/

High Quality Video

“system agnostic” Supposedly this works but I never got a Polycom to work

Elegant interface

Click to join

Decent support

Expensive $$$

Polycom RealPresence Desktop

VERY Inexpensive Less than $100 per user [perpetual]

http://bit.ly/1dyPgn7

Free for mobile users

High quality video on all platforms

Very good looking

Invasive Mobile App?

Excellent backup

Polycom Group Series (700)

Easy to use

Hardware and software all in one

Only point to point Not agnostic

When paired with RealPresence Desktop or Mobile this is a good solution.

Expensive up front – I don’t think you have to buy the service agreement.

We didn’t (shhh)

Collaborate

Not super awesome [for strictly video conferencing]

Video seems to be a second seat to the desktop sharing

This has it’s use and we have it on campus but it’s not an all in one solution

Google Hangouts

Not pro level

Not an authorized SUNY Google App?

Users not comfortable using their account

Not even used as a backup

Fuze - https://www.fuze.com/plans

Download it from the play store or app store [now]

Relatively Inexpensive

“system agnostic” I have gotten the Polycom bridging to work once but it’s not as easy

as I had hoped. It’s also an extra cost per year.

FTE Based Plans We have not implemented this but I like the idea

Elegant Interface

Allows Appointed host This is a bit of a “cheat” to hosting a meeting

Try it now – Join FUZE Meeting: 293-57-402

Fuze - https://www.fuze.com/plans

Recording built in

Quick to setup I can send just a few sentences of plain English instructions to users

This is our current implemented solution

They just acquired “Live Minutes” Now rolling out “Fuze Spaces” https://www.fuze.com/fuze-spaces

Think Collaborate

Try it now – Join FUZE Meeting: 293-57-402

A Few Others

Zoom http://zoom.us/

Cisco WebEx http://www.webex.com

Face Time http://www.apple.com/mac/facetime

Adobe Connect http://www.adobe.com/products/connect/

AnyMeeting https://www.anymeeting.com/

ooVoo http://www.oovoo.com/

Another 100 – Make a noise with your lips and that’s probably a video conferencing program

Try it now – Join FUZE Meeting: 293-57-402

Hardware Solutions we explored

Webcams by Price Low

Logitech Webcam C930e This is our current top choice for desktop setups

LifeCam HD-5000

Try it now – Join FUZE Meeting: 293-57-402

Hardware Solutions we explored

Webcams by Price Mid

Logitech ConferenceCam BCC950

Logitech ConferenceCam CC3000e This is our current top choice for classroom setups

Try it now – Join FUZE Meeting: 293-57-402

Hardware Solutions we explored

Webcams by Price High

Vaddio RoboSHOT - https://www.youtube.com/watch?v=S8IsUwSX5Bk

http://bit.ly/1JKgEfH

Vaddio ClearVIEW HD-USB This is our current top choice for conference room setups

Vaddio BaseSTATION Vaddio GroupSTATION

Try it now – Join FUZE Meeting: 293-57-402

Hardware Solutions we explored

Microphones Vaddio EasyTALK

Standard UAC Driver

ClearOne Beamforming Microphone Array

Try it now – Join FUZE Meeting: 293-57-402

Solution 1

Evangelize our new solution Start saying “YES, we can do that”

Try it now – Join FUZE Meeting: 293-57-402

Solution 2

Identify needs first What are you actually trying to do?

1 to 1

1 to Many

Many to 1

Try it now – Join FUZE Meeting: 293-57-402

Solution 2

Identify needs first What are you actually trying to do?

1 to 1

1 to Many

Many to 1

Try it now – Join FUZE Meeting: 293-57-402

Ongoing Support

Supportable, Sustainable and Scaleable Three Options Supported

FUZE

SKYPE

Polycom

Try it now – Join FUZE Meeting: 293-57-402

Future Development

Potential for dedicated SKYPE rooms We have two

Potential for more high tech options in our Lecture Capture rooms We are building two this year

Try it now – Join FUZE Meeting: 293-57-402

Thanks

Questions?

Fermin Romero IIIAssistant Director Technology ServicesPhone: (607) 778-5657Email: romerof@sunybroome.edu