value delivery in practice

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Value Delivery in Practice

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The practices of defining success in quantifiable business terms and then managing and measuring throughout execution are essential to business success yet still the exception in our industry.

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Page 1: Value Delivery in Practice

Value Delivery in Practice

Page 2: Value Delivery in Practice

Ryan Shriver | Managing Consultant | [email protected] | theagileengineer.com | twitter: ryanshriver

Page 3: Value Delivery in Practice

Value Delivery in Technology Solutions

Page 4: Value Delivery in Practice

Value Delivery in IT Performance Improvement

Page 5: Value Delivery in Practice

Value is Delivered in the form of progress towards stakeholder’s objectives

Page 6: Value Delivery in Practice

Value Delivery = Evo + Scrum

Page 7: Value Delivery in Practice

From Evo: Value Focused | Quantified Business Objectives | Quantified Product Qualities | Planguage | Impact Estimation*

Page 8: Value Delivery in Practice

From Scrum: Roles & Responsibilities | Iterative Delivery | Product Backlog | User Stories | Release & Sprint Planning | Retrospectives | Stand-Up Meetings

Page 9: Value Delivery in Practice

Our Training

Over half our Business and Technology consultants are

Certified Scrum Masters and trained in Evo methods

Page 10: Value Delivery in Practice

Value Delivery in Technology Solutions

Page 11: Value Delivery in Practice

Convincing Ourselves

2005 2006 2007 2008 2009 2010

Introduced to Evo at Agile

Business Conference

Introduced Evo to our

CEO, started migration to

Scrum

First used Evo with Scrum on

client project

Defined Value

Delivery as our approach

Standardized approach and

market to clients

Trained organization

in Evomethods

Page 12: Value Delivery in Practice

"In an industry where so many are challenged to build the solution right, not to mention building the right solution, Value Delivery has been tantamount to Dominion Digital's success on both fronts.

The practices of defining success in quantifiable business terms and then managing and measuring throughout execution are essential to business success yet still the exception in our industry.– Chris Little, Founder and CEO, Dominion Digital

Page 13: Value Delivery in Practice

Our Operating Model

Marketing Sales DeliveryInception

ImplementationTransition

Management

Page 14: Value Delivery in Practice

Value Delivery in Management

Improve employee satisfaction and motivation

Improve revenue growth

Improve delivery

Improve profitability

High Level Goals Sub Goals

Develop future leaders

Better communicate career tracks and promotion process

Ensure challenging project opportunities

Improve collaboration (both at office and on client sites)

All goals are quantified with Scales, Meters, Targets, Constraints and Baselines They are reviewed and refined quarterly by the leadership team

Page 15: Value Delivery in Practice

Value Delivery in Marketing – from our web site www.dominiondigital.com/company/mission_vision.aspx

Mission and Core ValuesBy developing healthy relationships, we establish sustainable success for the people we care most about: our clients, our employees, and our community.

We are on a mission to:-Raise the industry standards for professional services consulting-Deliver high-impact business value to our clients-Remain a great place to work for our associates-Continue to serve the best interests of our community-Remain true to our core values of service, value, passion, excellence, teamwork, and respect

service & value - We always act in the best interest of our clients, as measured by client satisfaction and value createdpassion & excellence - We do our best in every situation and set the standards for excellence in our industryteamwork & respect - We embrace individual initiative and team collaboration, such that in mutual partnership with our clients and in our communities, we are all stronger and more successful.

Page 16: Value Delivery in Practice

Value Delivery in Sales

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Challenges in Sales – Just Do It!

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Value Delivery in Inception

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Inception Deliverables:

Business Objectives &Product Qualities

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Inception Deliverables:

Product Backlog, User Stories & Release Plan

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Challenges in Inception – Quickly quantify success

Page 22: Value Delivery in Practice

Value Delivery in Delivery

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Challenges in Delivery - Losing Focus on Ends

Page 24: Value Delivery in Practice

Challenges in Transition – Making it Stick

Page 25: Value Delivery in Practice

Value Delivery in IT Performance Improvement

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Value Delivery when things are broken

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Pursuing Bottom

Up&

TopDown

Strategies

Page 28: Value Delivery in Practice

Thank youRecent Papers & Presentations:

Hyper Productive AgileMeasurable Business ValueProduct Qualities Approach, Agile Style

Upcoming Presentations:

Agile 2010 (Orlando, FL)- Value over Velocity- Non-Functional Requirements, Agile Style

Lean Kanban 2010 (Antwerp, Belgium)- Value over Velocity