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VACANCY ANNOUNCEMENT

Post title: IT Assistant Organization Unit: UNESCO Doha Office Duty Station: Doha, Qatar Contact Type: Service Contract (SB3/Peg2) Duration: 12 months (renewable depending on satisfactory performance and availability of fund) Date of Issue: 11 September 2019 Date of Closing: 25 September 2019 (23:59 Doha time, GMT +3)

Context and Background The UNESCO Doha cluster office covers six Gulf Cooperation Council (GCC) countries and Yemen is engaged in a range of projects and activities the region. IT assistant support towards implementation of its activities.

Tasks and Expected Outputs

Under the overall authority of the Director of the Office, and direct supervision of the Administrative Officer, the core activities of the incumbent will perform following duties:

Manage the office LAN, conduct general check-up of all system components, perform hardware troubleshooting, prepare and distribute user documentation and provide general user technical support.

Operate PC/LAN resources, including software on server and workstations. Perform periodic system backup and assist staff to carry out backup according to office guidelines.

Management, administration and documentation of networks connection and communication. Maintain the fax, telephone system, access control, CCTV monitoring system, photocopy machines and other equipment and perform minor repairs when necessary.

Maintain any telephone or/and video conference equipment and assist staff in conducting the conference.

Maintain office servers in terms of security, proxy, filling system and all related activities.

Maintain a close coordination with UNESCO HQ for Intranet, internet link and any other technical matters related to UNESCO Doha Office.

Provide to the Office web site management, of office social media network, update and maintain the Doha office shared folders and databases networks

Provide user support and training on commonly used applications software and maintain up-dated books/manuals and hardware databases related to the office automation.

Additional activities that may be required including in the administration to ensure the success of the work team.

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Required qualifications

Education

Completed secondary, technical and/or vocational education. IT LAN training/certificate would be an advantage.

Work experience

A minimum of Four (4) years of relevant work experience Experience in IT Systems administration and hardware support at national and/or international organisation.

Skills/Competencies

Excellent interpersonal and communication (Oral and writing) skills.

Integrity, reliability and sense of commitment in the execution of duties.

Professionalism

Excellent IT skills with proficiency in the use of MS Office (Outlook, Word, Excel, PowerPoint, etc.)

Ability to work as part of a team and to provide quality and timely support and services

Flexibility to adjust work schedules and priorities.

Capacity to work effectively under pressure.

Ability to work in diverse multi-cultural settings with sensitivity to the local context Languages

Fluency in English (written & verbal) is required. Skills in Arabic would be an asset.

Conditions of Employment: UNESCO Salaries in Doha paid in Qatari Riyals; the annual remuneration for the post is QAR 192175 UNESCO Service Contract benefits includes 30 days of annual leave as well as a contribution to pension scheme and health insurance upon proof of inscription.

How to apply: Interested candidates with desired qualifications and skills should submit their applications in English as per below instructions- 1. Fill in a detailed UNESCO CV form available http://www.unesco.org/new/en/doha/about-this-office/vacancies/. 2. Prepare a cover letter referencing the post title and explaining your qualifications for the position. 3. Send the two above-mentioned documents along by email to ao.doha@unesco.org by 25 September 2019 23:59 Doha time, mentioning in the subject: “Application for the post of IT Assistant- name of applicant” 4. Applications in different formats than the above-mentioned and without the UNESCO CV Form may not be considered.

ONLY SHORT LISTED CANDIDATE WILL BE CONTACTED

A WRITTEN EXAMINATION MAY BE USED IN THE EVALUATION OF CANDIDATES. UNESCO IS A NON-SMOKING ORGANIZATION

UNESCO is committed to promoting geographical distribution and gender equality within its Secretariat. Therefore, women candidates are strongly encouraged to apply, as well as nationals from non- and under-represented Member States. Persons with disabilities are also encouraged to apply.

Worldwide mobility is required for staff members appointed to international posts.

UNESCO DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS