Utilizing IndustryExperts to BringBetter Knowledgeand Technology tothe Relationship

EFFICIENT ELECTRONICCOMMUNICATIONOutsourcing communication withCentergy Resources

ENHANCE COMMUNICATIONWITH INDUSTRY EXPERTISE

AND TECHNOLOGY

Oral communication utilizes inflection andbody language to reinforce your message.Written communication, whether printed andmailed or sent electronically via email,requires precise wording and punctuation toensure your messages are concise and clear.

Crafting well-written communication thatsends the right message is only half theprocess.

THE BASICS OFCOMMUNICATION

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OUTSOURCINGCOMMUNICATIONMANAGEMENT IMPROVESPRODUCTIVITY ANDPERFORMANCE

EFFECTIVE COMMUNICATIONIS AN .Implementing an exceptional written and verbal communicationpolicy means you have the human and technology resources toget your message to the right person, at the right time.

Partnering with a call center that has industry-specific tools andresources to support your team means your homeowners canhave confidence they're talking to a professional that can answertheir questions, whether the person on the other end of the line is amember of your staff or a skilled representative in the contactcenter.

Knowing the contact center representative answering youroverflow is well-trained and professional gives managementpeace of mind all callers are treated with respect and kindness,just like they would be if you personally answered each callyourself.

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Whether you choose to print newsletters or send out broadcast emails, your name reflectsyour core values. A well-written letter communicates your message clearly and demonstratesyou value and respect the recipients. Hiring an outsourcing firm to handle follow up calls,reinforces that message. Any time you contract with a call center, you need to consider howthat relationship will impact your customers and your brand.

Centergy Resources has the human and technology assets to help you build a reputation as aneffective communicator who values all stakeholders.

YOUR NAME REFLECTS YOURCORE VALUES.

HELLOMY NAME IS

Centergy

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www.CentergyResources.com855.750.0101

Our call center service options are designedto increase office efficiency and improvecommunication. Contact CentergyResources to learn more.