HIGH SPEED DOMEINDOOR/OUTDOORNETWORK CAMERA USER MANUAL MODEL 550260/550277

INT-550260/550277-UM-0207-01

CONTENTS

1. Introduction .......................................................................3

2. Web Browser Setup ..........................................................5

3. Configuration ....................................................................6

Live View Screen .....................................................................6

Administrator Tools ...................................................................9

Basic ..............................................................................9

User Accounts .................................................................15

Event Configuration ..........................................................17

Advanced ......................................................................22

Maintenance ..................................................................23

Support .........................................................................25

4. Firmware Upgrade .........................................................25

5. Troubleshooting ..............................................................27

6. Appendix .........................................................................30

Terminal Block/Pinout .............................................................30

Schematic Diagrams ..............................................................31

Dynamic DNS ......................................................................31

7. Glossary ..........................................................................32

8. Specifications ..................................................................33

2CONTENTS

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1. INTRODUCTION Thank you for purchasing the INTELLINET NETWORK SOLUTIONS™ High Speed Dome Indoor/Outdoor Network Camera, Model 550260 (NTSC) or Model 550277 (PAL). The ideal solution for your demanding security surveillance and remote monitoring applications, the High Speed Dome Indoor/Outdoor Network Camera can be used for day or night viewing, and comes in a rugged tamper-proof enclosure for protection against dust and heavy jets of water, complete with a heater and blower to keep it within proper operating temperatures.The camera uses a Sony Super HAD CCD image sensor, providing TV-like quality in bright or low light conditions, capturing color video in light conditions down to 0.0007 lux. It supports both Motion JPEG and MPEG4 video compression, allowing you to use the right one for your particular needs. Motion JPEG is required as evidence in many countries, whereas MPEG4 is a lot more efficient in the use of network bandwidth and disk storage space.As rugged as it is, the camera provides a precision-engineered 360 -̊per-second pan operation that can be configured to patrol (continuous panning) using the preset function. It includes integrated motion detection that automatically disengages to prevent false alarms, and a “grid setup” function typically available only with video recording software.Follow the instructions and procedures in this user manual — including the safety and legal guidelines that follow — and enjoy the benefits of these additional popular features. • Tamper-proof outdoor housing with integrated heater and blower • IP66 rated: dust-tight and protection against heavy seas • Powerful 30x optical zoom module with auto-focus and 10x digital zoom for a total 300x zoom • 20 programmable preset positions • 20-step guard tour, programmable • Engages black and white mode automatically below 0.7 lux • Supports image resolutions up to 720 x 480 (D1) • Up to 30 frames per second in all image resolutions • Supports MPEG4 video streaming with CBR (constant bit rate) and VBR (variable bit rate) modes • Controllable frame rate • Event-triggered FTP and email upload of videos • Terminal block for external sensors or external alarm devices • Video access through any standard Web browser • Integrated HTTP Web server supporting 50 simultaneous user connections • Integrated email, FTP, DDNS and DHCP client • Includes Windows-based Camera Manager software (IP installation and upgrade) • Lifetime Warranty

3INTRODUCTION

Legal ConsiderationsCamera surveillance can be prohibited by laws that vary from country to country. Check your local laws before using this product for surveillance purposes. This product includes one MPEG-4 decoder license. To purchase further licenses, contact your reseller.Electromagnetic Compatibility (EMC)This equipment generates, uses and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Re-orient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. Connect the equipment to an outlet on a different circuit than that of the receiver. 4. Consult your dealer or an experienced radio/TV technician for help.NOTE: Shielded (STP) network cables must be used with this unit to ensure compliance with EMC standards.FCC — This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user will be required to correct the interference at his own expense.Europe — This digital equipment fulfills the requirement for radiated emission according to Limit A of EN 61000-3.Safety Guidelines• Do not place the unit on an unstable surface. • Never touch electrical connections with wet hands, as this could result in serious electrical shock. • Never use the unit if you notice an abnormality, such as a strange smell or smoke. • Always use the designated power supply to avoid the possibility of fire, electrical shock, serious injury and/or damage to the unit. • Never place or operate the unit in extreme temperatures (see the Specifications section for acceptable temperature ranges). • Never place the camera in close proximity to any strong magnetic field.

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2. WEB BROWSER SETUPThis section explains how to monitor the High Speed Dome Network Camera image.

Homepage Login

1. Activate the Web browser on the computer and enter the IP address of the camera (the default address is 192.168.1.221) to display the camera’s Login page.

2. Select a viewer (see Choosing a Viewer below for help in determining which program may be appropriate).3. Enter the username and password (the factory default for both is “admin”), then click “Login.” To change the username or password, see the Administrator Tools section.NOTE: To allow Login settings, set the security level of the browser to Medium or lower. Also, when using antivirus software on your PC, the camera performance may be reduced (e.g., the frame rate for displaying the image may be lowered).

Choosing a Viewer

You can select one of two viewers: Java Applet or ActiveX.Java Applet operates on Internet Explorer or Netscape, displaying the main viewer page using Java. With this viewer, you can use all the functions provided with this software. NOTE: The frame rate is lower than for the other viewers. If the viewer does not operate correctly, install or activate Java as follows.

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• If you are using Internet Explorer — From the Tools menu of Internet Explorer, go to Internet Options, then Advanced. Check “JIT complier for virtual machine enabled (required restart).” Then restart Internet Explorer. • If you are going to install Netscape — Install Java during Netscape installation, following the installation instructions. After installation, select Edit from the menu bar of Netscape, go to Settings and Details, then check “Activate Java.” • If you are using Netscape without Java installed, but the viewer does not operate correctly — Make sure that the version of your Java plug-in is one of those indicated in the step below. If your Java plug-in is a different version, uninstall it and then install the correct version. To confirm the Java plug-in version: Click the “Start” button of Windows, then go to Settings and Control Panel to display the Java plug-in version. To install the Java plug-in: Download “Java 2 Runtime Environment, Standard Edition (JRE)” from Netscape Net center or Sun Homepage, and install it following the instructions of the installer. After installation, select Edit from the menu bar of Netscape, then go to Settings and Details, then check “Activate Java.”ActiveX operates on Internet Explorer, displaying the main viewer page using ActiveX. With this viewer, you can display images at a high frame rate and use all the functions provided with this software. • When you log in to the camera using Internet Explorer for the first time, the Security Warning appears. Click “Yes” and “Install ActiveX control.”NOTE: If “Automatic Configuration” is enabled in the local area network (LAN) settings on Internet Explorer, the image may not be displayed. In this case, disable “Automatic Configuration” and set the proxy server manually. For instructions on setting the proxy server, consult your network administrator.

3. CONFIGURATIONThis section 1) introduces the controls on the main Live View screen, which displays after login; and 2) details the Administrator Tools, the settings and functions that allow operation of the camera and its features.NOTE: Procedures in the Administrator Tools section are intended for the product/network administrator, who would have unrestricted access to all of the setup tools.

LIVE VIEW SCREEN

Brief descriptions of the controls are listed below, with detailed setup instructions listed in the Administrator Tools section that follows.

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Recording/Snapshot These buttons activate the recording of streaming video (DivX) or still images (BMP).AVI Recording Click “Recording” to start recording. Enter the filename and specify the destination of the video file. Click “Save” to begin recording to the file. The camera creates a new file once every 10 minutes, until “Recording” is clicked again or until your computer runs out of disk space.

Take Snapshot Click on the camera icon (“Snapshot”) and specify the location and filename of the snapshot. Click “Save” to save a BMP still image.

Expansion The digital zoom function allows changing the image size of the live image in the Web browser. You can choose 0.5x, 1x, 2x or 4x magnification.NOTE: This function does not change the physical resolution of the image. It only provides a digital zoom that electronically resizes the image, which can lead to decreased quality of the picture.

7CONFIGURATION

Frame/data rate Number of connected usersLive image area

Access to Administrator Tools

Panning and Tilting (PTZ) You can pan and tilt the camera using the eight directional arrow buttons. First, click to stop moving the camera. Click whichever arrow button indicates the direction you want to aim the camera. Hold down the mouse button to move the direction of the camera continuously.

Adjust the Movement Speed When using a high zoom factor, it is difficult to control the movement of the camera. Control the speed of the movement with the slider below the arrows. Move toward position “S” to slow the movement, and toward position “F” to speed up the movement.

Panning and Tilting by Clicking the Monitor Image with the Mouse You can operate panning, tilting and zooming of the camera by clicking with the mouse on the monitor image. Left-click the area you want to center, then move the mouse pointer to the center of the image and release the mouse button. The camera will then move the area to the center of the image.

Zoom In/Out Control the zoom factor of the image.

Focus In/Out Click to adjust the focus manually. By default, Auto Focus is enabled, but you can manually take control of the focus. When you move the camera to a different position with the arrow buttons, Auto Focus is automatically re-engaged.

Auto Focus The camera automatically adjusts the image focus (recommended use).

PTZ Control Field With this function, you can move the camera to pre-programmed positions. Access 10 presets directly through the 1–10 buttons; access all 20 programmed presets by selecting P1–P20 from the drop-down list. By default, this list is empty, as no presets are programmed. For details on setting up preset positions, see PTZ Control in the Administrator Tools section that follows in this manual.

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Tour If you have programmed a sequence of PTZ presets, you can turn on the “guard tour” by clicking on this button. When the Tour mode is active, the camera will continuously move from one position to the next and loop through the programmed presets. To stop the tour, click the stop button in the center of PTZ control field.

Trigger This button activates trigger settings of the camera manually. When clicked to “On,” the configured trigger condition and setting will be activated; e.g., an email will be sent or an AVI file will be uploaded via FTP.

Relay Click this button to manually start and stop a connected device; e.g., a light switch. The device must be connected to the internal terminal block of the camera. (See the Appendix, Section 6.) NOTE: Only authorized users can activate this function.

Admin Menu Clicking this button displays the Administrator Tools menu (available only to the authorized administrator).

ADMINISTRATOR TOOLS

This section details the Administrator Tools, which allow you to configure the camera and its features however you prefer. As stated earlier, procedures in this section are intended for the product/network administrator, who would have unrestricted access to all of the setup tools. To begin, follow the same access path listed in the Homepage Login subsection of Web Browser Setup.1. Activate the Web browser and enter the IP address of the camera (the default address is 192.168.1.221) to display the camera’s Login page. 2. Enter the username and password (the factory default for both is “admin”), then click “Login” to display the Live View screen. 3. Click on “Admin Menu” to display the Administrator Tools menu page. The initial options are Basic, User Accounts, Event Config(uration), Advanced, Maintenance, Support and Live View (covered earlier in this manual).

BASICNetworkAll network-related settings can be defined on this page.

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Device Name Enter the device name for the camera. The camera shows up in your network under this name. The name also shows up in your DHCP server log, should you decide to set the network address to “Dynamic IP Address” (see below).Network Address The IP address of the camera can be set automatically via DHCP — in which the camera receives its IP address information from a DHCP server in your network (e.g., a router) — or it can be set manually. NOTE: Setting the IP address manually requires familiarity with TCP/IP networks.IP, Subnet Mask, Gateway Configuration If using a fixed (“static”) IP address, you need to enter the correct subnet mask and default gateway. If you have trouble configuring network system information, contact your network administrator. NOTE: IP address assignment via DHCP may lead to a situation in which the IP address changes and you lose contact. Configure the options (see Service Configuration below) to receive notification from the network camera when the IP address changes.DNS Configuration DNS (Domain Name Service) provides the translation of hostnames of IP addresses on your network. Primary DNS: Enter the IP address of the primary DNS server. Secondary DNS: Enter the IP address of the secondary DNS server (optional).

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Web, Video, Upgrade and PTZ Server Port Configuration Enter the port number for each server port within a limit. Normally, it is not necessary to make any changes to the port settings.Service Configuration The camera can send you an email whenever the IP address of the camera changes (e.g., when you have set up a dynamic IP address for the camera). Click on “Settings…” to open a window, which lets you specify the email address. NOTE: In order to use this function, the SMTP server needs to be set up first (see Event Config/Event Server). If you use a domain name as the SMTP server (e.g., smtp.mydomain.com), you also need to set up correct DNS servers (see above). If the server is entered with the IP address only, no DNS servers are required.Click ”Save” to submit the Network settings to the camera.

Dynamic DNSYour Internet service provider (ISP) provides you with at least one public IP address. The address you get may be static, meaning it never changes, or dynamic, meaning it’s likely to change periodically. Just how often it changes depends on your ISP. If your IP address changes periodically, you want to use the DDNS service (a free service offered at http://www.dyndns.org) to obtain a static address for your dynamic IP address.Use this page to configure Dynamic DNS settings.

Service Use Check the “Enable” box when you use Dynamic DNS server.IP, Subnet Mask, Gateway Configuration Dynamic DNS URL: Enter the IP address or URL (leave as www.dyndns.org).

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ID/Password: Enter your DYNDNS user ID and password. These are the same values needed to log in to your personal account on dyndns.org. Camera URL: Enter the dynamic DNS host address you have registered; e.g., mycamera.dyndns.org. Status: The camera displays the status of the DYNDNS update.Click ”Save” to submit the Dynamic DNS settings to the camera.

Date and TimeCurrent Camera Time Displays current date and time information based on the settings below.Time Configuration Set Manually: You can enter yyyy-mm-dd (year-month-day) for date and hh:mm:ss (hours:minutes:seconds) for time. Manual time configuration is required if the camera is unable to make a connection to an NTP server, perhaps because the camera has no access to the Internet and no local NTP server is present. Automatically synchronized with NTP server: Synchronizes the camera’s time with that of the NTP (Network Time Protocol) server. This is the recommended setting, as it makes sure that the time of the camera is always current. NTP server: Enter the hostname of the IP address of the NTP server (up to 20 characters). A list of free NTP servers can be found at http://www.ntp.org. Time Zone: Select the time zone of the camera location.Adjust clock for Daylight Saving Time Enter the start day and end day of Daylight Saving Time, if desired. Click ”Save” to submit the Date and Time settings to the camera.

VideoAll video-related settings can be defined on this page.

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Video Format You can choose between MPEG4 compression (default) and JPEG compression. The MPEG4 compression is the ideal choice if you want to view the live image of the camera over a remote network connection and you want to get the best possible frame rate out of the camera. MPEG4 compression generates a smaller video stream, which allows for higher frame rates.With JPG compression, the frame rate drops for connected users. However, depending on the compression settings, the image quality is slightly better than with MPEG4 compression. JPEG compression is also required for many third- party video surveillance applications that don’t (yet) support MPEG4 cameras. NOTE: Only if the JPEG compression mode is activated can you utilize the Direct Image Access feature described at the end of this subsection. Direct Image Access is useful when integrating the live video of the camera in video surveillance applications, or to show the image on a Web site.Image Size, Image Quality, Image Rotation Image size: Select the image resolution from the drop-down list. (See Specifications for NTSC (Model 550260) and PAL (Model 550277) resolution options.) Image frame: This is the frame rate (fps = frames per second, or images per second). To conserve bandwidth, you may lower the overall maximum frame rate of the live video. Select 25/30 for the best possible frame rate.

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Image rotation: This lets you flip the image in your Web browser. NOTE: This setting does not have any effect on videos transmitted via FTP or email. VBR/CBR: In MPEG4 compression mode, you can select either VBR or CBR.Variable bitrate (VBR) varies the amount of output data per time segment. VBR allows a higher bitrate (and, therefore, more storage space) to be allocated to the more complex segments of media files while less space is allocated to less complex segments. This means that the video stream size is constantly adjusting to the video material currently being transmitted. If there is a lot of motion in the video and a lot of details, the bitrate goes up and the frame rate drops. If the image shows little motion or areas with few details (walls, etc.), the bitrate goes down and the frame rate goes up. VBR produces a better quality-to-space ratio compared to an equivalent CBR algorithm and is, therefore, the recommended option. Constant bitrate (CBR) means that the rate at which a codec’s (compressor/ decompressor) output data should be consumed is constant. CBR is useful for streaming multimedia content on limited capacity channels since it is the maximum bitrate that matters, not the average. Thus, CBR would be used to take advantage of all of the capacity. CBR would not be the optimal choice for storage, as it would not allocate enough data for complex sections (resulting in degraded quality) while wasting data on simple sections. Image quality (VBR): Select the image quality level of the video output. Select Level 1 for the best possible quality and Level 28 for the best possible compression at the highest possible frame rate. A good value is Level 4: It generates a full- motion video (30 fps at highest image resolution) over a 100 Mbps network connection with a very good image quality. Higher values (Levels 3, 2, 1) increase the image quality even more, but at the cost of frame rate. Bitrate (CBR): Specify the bitrate. Values range from 1 (30 kbps = highest compression, smallest image frame, highest frame rate) to 130 (3,900 kbps = lowest compression, biggest image frame, lowest frame rate).Color Control You can adjust the Brightness, Contrast, Saturation and Hue settings of the live image. Normally, it is not necessary to change these values, as the camera automatically adjusts for changing light conditions.Direct Image Access This URL allows a direct connection to the internal JPG image of the camera. It’s useful for integrating the live video of the camera in third-party video surveillance applications. (http://camera_address/jpg/image.jpg is an example address.)Click “Save” to submit the Video settings to the camera.

PTZ ControlThis screen allows you to store up to 20 presets and to create a “guard tour” (a sequence of steps automatically performed by the camera).

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Preset Setting 1. Use the PTZ controls below the image to move the camera to the desired position. 2. In the “Select preset no.” field, choose from the drop-down list ([home] to [P19]). 3. Fill in the “Enter preset name” field (e.g., “door”) and click “Save >>.” The new preset appears in the list box to the right. 4. Click “” to recall any preset you select from the list box.Patrol Setting You can also program a “patrol tour,” a sequence of preset positions the camera cycles through automatically. Check “Enable” to activate patrol settings. Display time: This defines the wait time between two positions. Be sure to allow enough time between two steps so the camera can completely move from one position to the next. Values range from 0 to 600 seconds (a setting of 5 or higher is recommended). Select preset name: Select a preset name from the drop-down list and click “Add >>.” You can choose from up to 20 presets in the preset list. Click ”Save” to submit the PTZ Control settings to the camera. NOTE: It’s recommended that the settings be saved before clicking “” to check the programmed patrol.

USER ACCOUNTSThis section describes how to set the ID and password of the administrator and regular camera users.

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AdministratorThe administrator has full control over all camera settings.

Administrator Fill in the fields as shown below to establish the administrator access requirements. Admin ID: Enter an admin ID (default = “admin”) between four and 10 characters (letters or numerals). Old password: Enter the previous password (if applicable; otherwise, default = “admin”) between four and 10 characters (letters or numerals). New password: Enter a new password between four and 10 characters. Confirm: To confirm the new password, enter it in this field, as well.Click “Save” to put the Administrator settings into effect.NOTE: The administrator/user is the only user who has access to the camera administration menu. If you lose the password for the administrator account, a hardware reset will be necessary to regain control. This involves either taking the camera apart to reach the reset button or accessing the camera via the serial cable and HyperTerminal. In either case, the camera most likely must be removed from its outdoor location, potentially a very costly operation. It is highly recommended, therefore, that the password is kept in a safe location.

General UserThis screen is for setting up regular users and defining access rights to the Alarm In/Out relay and PTZ control.Add User Fill in the fields or check the boxes as directed below to set the parameters for each of the User IDs. All established users will be able to view the live image. ID: Enter the username of the account. Password: Enter the password for this user account. Confirm: Repeat the password for this user account. Alarm In/Out: Allows triggering the input/output relay option on the Web

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browser Live View screen. PTZ: Allows controlling the camera movement via the PTZ controls.Click ”Save” to submit the General User settings to the camera.

EVENT CONFIGURATIONThis section describes how to configure the camera’s alarm handling. The camera can be configured to perform different actions when a defined type of event occurs.

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Event ServerEmail and FTP server settings are established on this screen.SMTP (email) to send captured images/video Check “Enabled” to activate the SMTP (Simple Mail Transport Protocol) service of the camera, which allows it to send short AVI videos to your email address. SMTP Server: Enter the SMTP server address. This is your outgoing email server. If you are not sure what to enter here, contact your network administrator or your Internet service provider. You can enter the IP address (e.g., 123.456.789.123) or the domain name (e.g., smtp.yourdomain.com) of the SMTP server. Email address from: This is the email address the camera uses to send out emails (the sender address). It is important to fill this field with content to make sure the emails sent by the camera do not get blocked by other email servers on the Internet, as many consider email without a sender address to be spam. The email address must not be a valid email address; i.e., there must not be an email box for this account as it is only used for sending. An example would be hsdcamera@domain.com. Email address to: The email address the camera sends the emails to. This can be any standard email address. Email subject: The title of the email; e.g., “Alert – Motion detected!” SMTP ID: Enter the user ID for SMTP authentication. Most Sendmail servers require the client to authenticate before sending out an email. If you’re not sure what to enter here, contact your network administrator or Internet service provider. Password: Enter the password for SMTP authentication. If you’re not sure what to enter here, contact your network administrator or Internet service provider.FTP to send captured images/video Check “Enabled” to activate the FTP (File Transfer Protocol) service of the camera to upload captured images and video to the dedicated FTP server. FTP Server: Enter the IP address or domain name of the FTP server. Do not put “ftp://” in front of the IP address or domain name. (“ftp.intellinet-network.com” would be correct; “ftp://ftp.intellinet-network.com” would be incorrect.) FTP Server Port: Enter the FTP server port number. The default is “21,” which is true for most FTP servers. User name: Enter the FTP username. Password: Enter the FTP password. Upload path: Enter the upload path to save the captured image/video data. This is required whenever you want to upload the images to a subfolder of your FTP User’s Home (Root) Directory. Always be sure to enter the directory field — which is case sensitive — without leading or trailing “/” or “\” characters.Click “Save” to submit the Event Server settings to the camera.

Event SettingAn event setting is a set of parameters describing how and when the camera

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is to perform certain actions. Triggering enabled: Check this box to enable the event trigger configuration.Trigger Source A triggered event can be activated by four different types of events. Motion Detection: Check to activate and set the time schedule for this type of event. Input port: Check to activate and set the time schedule for this type of event. Timer: Check to activate. This is to periodically send captured images. Manual trigger: Check to activate. The manual trigger can be activated on the Live View screen of the Web browser.Action resulting from event triggering – Upload video/image Upload video/image (by email, FTP): Activates the FTP and/or email delivery of captured images. Capture FPS: Define the frame rate of the captured video/image. Pre-/Post-trigger buffer: Set the image capture time before and after an event within a limit of maximum image capture time. The maximum image capture time is calculated automatically by the system according to the settings. Upload format: Select “AVI video” to receive a video file; select “JPG image” to receive a sequence of JPG still images. Video/image file name: Specify the filename of the video image the camera captures.

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Select the suffix to add the video file name: There are four suffixes that can be added to the video filename. If you click all, the video file name will be EVENT_192.168.0.75_2006_08_14_13_20_44_MD_000 (file name_IP address_date and time_trigger source_file sequence number).Action resulting from event triggering – Active output port This is also useful when you want to activate or deactivate external devices connected to the camera. Active output port: This is used to control the digital output port on the camera; e.g., to switch a light on or off. To enable, check the box, select the type of output port (“Closed” or “Opened”) and enter the activation time/duration.Click “Save” to submit the Event Setting settings to the camera.

Trigger ConditionConfigure the trigger condition — including motion detection, input port action and timer condition — on this screen.

Motion detection Motion detection is used to generate an alarm whenever movement occurs in the video image. A total of five levels can be configured. To configure the

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motion detection function: 1. Click “Show me motion area” below the live image; the block zone appears as an overlay on the live image. 2. Click to activate/ deactivate individual motion detection blocks or click “Set all” to set the motion area as the entire image. 3. Select the degree of Sensitivity (“Lowest” to “Highest”) from the drop-down list. 4. Click “Save motion area” to complete the motion-detection configuration.

Show me detection: Click to highlight all areas of a camera image in which motion occurs. You can use this function to adjust the sensitivity. In the image above, the grid blocks corresponding to the person moving within the designated motion-detection area are highlighted.

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Input port action The input port option can be used to connect external alarm devices or sensors to the camera to trigger an action. There are two types of sensors on the market: Some open a circuit in case of an alarm, while others close a circuit. Specify the trigger state of the input port here.Timer Set the time to send images periodically when the event is triggered. If you set the timer for every 10 seconds, a captured image is uploaded to the dedicated server every 10 seconds. Values range from 0 to 3600 seconds.Click “Save” to submit the Trigger Condition settings to the camera.

ADVANCEDThis section presents layout options and addresses camera security.

LayoutCamera Name and Location Display Here you can specify the camera name (max. 15 characters) and the location (max. 30 characters).Date and Time Stamp Display Define additional display options here. Encoded on live image: If this option is activated, the date and time stamp is encoded in the live image and appears on the Web browser live view and all images uploaded via email or FTP. You can define the color of the overlay (black, white, red, blue or yellow) in the drop-down box.

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Time stamp overlay: If this option is activated, the date and time stamp is visible on the Web browser live view, but not in any images transmitted via email or FTP. While you can activate both of these options, it is not recommended. Frame rate and bitrate overlay: If this option is activated, the current frame rate and bitrate are displayed on the Web browser live view. The information is not encoded into the video stream and, therefore, is not visible on video uploaded via email or FTP. Connected client number overlay: If this option is activated, the number of currently connected users is displayed on the Web browser live view. The information is not encoded into the video stream and, therefore, is not visible on video uploaded via email or FTP.Click “Save” to submit the Layout settings to the camera.

SecurityIP filtering use: Deny This is a “deny” list. By clicking “Enabled,” all the IP addresses you specify will be disallowed access to the camera.IP filtering list You can define as many as 10 ranges of IP addresses you want to deny access to.Click “Save” to submit the Security settings to the camera.

MAINTENANCEInitializationThis screen offers a set of tools to perform certain system operations.Restart the network camera If the camera is not responding or operating correctly, you can remotely reboot the camera by clicking “Restart.” No camera settings are overwritten during this operation. The entire restart process takes 30 seconds.Reset all the parameters, except the IP settings, to the factory default settings Click “Restore” to set all camera settings back to factory defaults – except: 1) the boot protocol (DHCP or static); 2) the static IP address; 3) the default gateway; and 4) the subnet mask.Reset all the parameters to the factory default settings Click “Reset” to return all camera settings to the factory default values (including the IP address). NOTE: Use with caution!

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Save all the parameters and user-defined scripts to a backup file Click “Export” to create a dump of the entire configuration and save it on your local hard drive. If you want to restore the configuration later, perform the next step.Use a saved backup file to return the camera to a previous configuration Click “Browse” to locate a saved backup file, then click “Import“ to reload it.

Info and UpgradeInformation This is the system information for the High Speed Dome Network Camera.Upgrade Firmware This function lets you install new firmware on the camera. Updated versions can be found at http://www.networkipcamera.com. See Firmware Upgrade (section 4 below) for more information.System Log This displays various pieces of miscellaneous information.

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SUPPORTGet HelpThese are the Web addresses of various information sources.

Product InfoThis is the Web address of Intellinet Network Solutions.

4. FIRMWARE UPGRADENew firmware versions become available from time to time, adding new features and addressing compatibility problems. If you experience technical difficulties with your product, check the Web site http://www.networkipcamera.com to see if a new firmware version is available. Download the firmware to your computer’s desktop and uncompress the Zip file. Inside the Zip file you can find a *.frm file. This is the actual firmware file. There are two ways to install the firmware: using the Web browser and using the Camera Manager program. IMPORTANT: Whichever method is used, always make sure that the firmware upgrade process is not being interrupted or the camera will be destroyed beyond repair. Cameras damaged during a firmware upgrade because of a network connection or power loss during the upgrade are not covered by warranty.

Using the Web Browser Interface1. Connect to the camera with your Web browser. 2. Click “Admin Menu” and go to Maintenance/Info and Upgrade. 3. Click “Browse” and select the firmware file you want. 4. Click “Upload” to start the upgrade procedure. 5. A series of status screens will appear during the upgrade (steps 1-5 and “Firmware upgrade is finished.”). Click “OK” to reconnect to the camera.

FIRMWARE UPGRADE

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Using the Camera Manager Utility1. Start the Camera Manager utility/program from the enclosed CD. Camera Manager finds and lists all High Speed Dome Network Cameras on your network. 2. Select the camera you want to upgrade from the list. 3. Enter the user ID and password of the administrator account. 4. Select the firmware file by clicking “Browse.” 5. Start the process by clicking “Upgrade.” 6. Wait for the process to finish, then click “Rescan Camera” to verify that the firmware upgrade was successful. 7. Repeat steps 2-6 for additional cameras or firmware upgrades you wish to update. 8. If the firmware upgrade process has been successfully completed, click “Exit” to exit Camera Manager.

FIRMWARE UPGRADE

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5. TROUBLESHOOTINGPINGing Your IP AddressBy sending a packet to the specified address and waiting for a reply, the PING (Packet Internet Groper) program can determine whether a specific IP address is accessible. It also provides a particularly useful method for confirming any addressing conflicts with your camera on the network.With your camera disconnected, follow these steps in association with the Problems, Possible Causes and Remedial Actions section that follows, and run the PING utility to troubleshoot TCP/IP problems on your network. 1. Open a DOS window. 2. Type ping x.x.x.x, where x.x.x.x is the IP address of the camera. 3. Reference the possible replies listed below with their meanings, and follow the recommendations.

Problems, Possible Causes and Remedial ActionsNote that some of the problems listed below are presented with more than one possible cause and/or remedial action.

TROUBLESHOOTING

PING Reply bytes = 32 time = 2 ms

Destination host unreachable

Request timed out

Interpretation and RecommendationThe IP address is already used and cannot be used again. You must obtain a new IP address.The camera is not accessible within your subnet.You must obtain a new IP addressThis IP address is not used by anyone and is available for use with your camera.

Problem Can’t set the IP address.

Remedial ActionsIf the IP address intended for the camera and the IP address of your PC are located on different subnets, you will not be able to set the IP address. Contact your network administrator for an IP address on the same subnet as the computer from which you are performing the installation.Disconnect the power from the camera. Run the PING command (in a Command/DOS window, type “ping” and the IP address of the unit).

Continued on next page

Possible CauseThe camera is located on a different subnet.

The IP address is being used by another device.

28 TROUBLESHOOTING

Problem Can’t set the IP address. (continued)

Can’t access the camera through a Web browser.

Video/image isn’t right.

Continued on next page

Remedial ActionsIf you receive Relay from: bytes = 32; time=10ms, the IP address may already be in use by another device on your network. You must obtain a new IP address and reinstall the unit.If you receive Request timed out, the IP address is available for use with your camera. In this case, check all cabling and reinstall the unit.If the camera has been configured to use HTTPS, check that the protocol in the URL used to access the unit is correct. You may need to type this in manually (“http” or “https”) in the browser’s address field.1) Move the camera to an isolated network or to one with no DHCP or BOOTP server. Set the IP address again, using an IP utility or the ARP PING commands. 2) Access the unit and disable BOOTP and DHCP in the TCP/IP settings. Return the unit to the main network. The unit has a fixed IP address that will not change. 3) As an alternative to 2), if a dynamic IP address via DHCP or BOOTP is required, select the required service, then configure the IP address change notification from the network settings. Return the unit to the main network. The unit will now have a dynamic IP address, but will notify you if the address changes.Test the network connection to another network device, then PING that device from your workstations.This can occur when trying to use a larger image buffer than is available. Try lowering the frame rate or upload period.Configuring hi-res images, high frame rate, etc. will reduce the performance of the camera.

Possible CauseThe IP address is being used by another device. (continued)

Can’t log in.

The IP address has been changed by DHCP.

Other network problems.

Missing images in uploads.

Slow image update.

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TROUBLESHOOTING

Problem Video/image isn’t right. (continued)

Bad snapshot images.

There is no image.

The camera is accessible locally, but not externally.

Only half the image displays. Forgot the password. Forgot the camera IP address and port number. The pan, tilt, zoom, focus, click to center and preset features do not work.

Continued on next page

Remedial ActionsIsolate any factors — such as heavy network traffic, many users with access to the unit, low-performing clients, use of features such as Event Setting or Image Rotation — that can slow the camera’s performance, then change settings or conditions to minimize the effect. Reconfigure the video/image settings to your satisfaction.In Display Properties on your computer, configure your display to show at least 65,000 colors; i.e., at least 16-bit. Using only 16 or 256 colors on your display will produce dithering artifacts in the images.Check all cables, plugs, contacts and connections.Check the IP address (with an IP utility).

Check data transmission with the Ping command.

Check the Internet firewall with your system administrator.Check if you need to configure the default router settings.Upgrade Internet Explorer to version 6.0 or higher.

Click [Refresh] on the Web browser. Confirm that the image refreshes and that you can operate the pan/tilt/zoom/focus functions.Turn the camera on.

Possible CauseSlow performance.

Image is too dark or too light.The display is incorrectly configured on your workstation.

Faulty installation.

Wrong IP address.Faulty data transmission within the LAN.Firewall protection.Default routers are required.Lower version of Internet Explorer.

Your PC is not connected to the camera.

The camera is not turned on.

Press the Factory Default Reset button to reset the camera to default. Set up the camera again.Find the IP address by using the IP install utility. You can easily find the IP address, unless the operating PC is not on the same gateway as the unit.

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6. APPENDIX

TERMINAL BLOCK/PINOUT

This section defines the purpose of each pin in the connection module, which features one digital output, one digital input and one RS-485 R/TX.The input/output is used in applications such as event triggering, time-lapse recording, alarm notification via email and sending picture storage to FTP locations.An example of an input: an infrared sensor that can be activated from Trigger on/off from the Live View screen or as an Event Setting action/condition.An example of an output: an alarm device such as a light that can be activated from the relay output button from the Live View screen or as an Event Server action/setting.

1. Press the tap on the top of the pin (the table above shows which pin to use). 2. Push the cable into the connector and secure it by loosening the tap.Digital Input: Connect to GND to activate; leave floating (unconnected) to deactivate. Digital Ouput: Max. load 50 mA; max. voltage 24 V DC. An open-collector NPN transistor with the emitter connected to Pin 4 (GND). If used with an external relay, a diode must be connected in parallel with the load for protection against any voltage transients.

APPENDIX

Problem The pan, tilt, zoom, focus, click to center and preset features do not work. (Continued)

Remedial ActionsWait a moment, then access the camera again.

Confirm that the end display is displayed on the operation bar.

Possible CauseMultiple users are operating the camera simultaneously.The range limit has been reached.

Pin No. 1 2 3 4 5 6

Pin 1 2 3 4 5 6

DescriptionInput for the external input devices (+)Input for the external input devices (–)Output to the external output devices (+)Output to the external output devices (–)Control signal pin for external keyboard controller (R/TX+)Control signal pin for external keyboard controller (R/TX–)

FunctionDigital In (+)Digital In GND (–)Digital Out (+)Digital Out GND (–)RS-485 R/TX(+)RS-485 R/TX(–)

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SCHEMATIC DIAGRAMS

To use the terminal block, you should disassemble the camera. Refer to the quick installation guide for disassembly instructions.

DYNAMIC DNS

Your Internet service provider (ISP) provides you with at least one IP address which you use to connect to the Internet. The address you get may be static, meaning it never changes, or dynamic, meaning it’s likely to change periodically. Just how often it changes depends on your ISP. A dynamic IP address complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet. The solution to the dynamic IP address problem comes in the form of a dynamic DNS service.The Internet uses DNS servers to look up domain names, then translates them into IP addresses. Domain names, such as www.intellinte-network.com, are just easy-to-remember aliases for IP addresses. A dynamic DNS service (DDNS) is unique because it provides a means of updating your IP address so that your listing will remain current when your IP address changes. There are several excellent DDNS services available on the Internet and, best of all, they’re free to use. An excellent DDNS services is www.dyndns.org. You’ll need to register with the service and set up the domain name of your choice to begin using it. Refer the homepage or the service for detailed instructions.A DDNS service works by uploading your WAN IP address to its servers periodically. Your gateway-router may support DDNS directly, in which case you can enter your DDNS account information into your router and it will update the DDNS servers automatically when your IP address changes. Consult your router’s documentation for more information. If your router does not support DDNS, you can run a small client utility on any PC on your network to perform the update. The client utility is

APPENDIX

TERMINALBLOCK

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usually provided for free by the service. Check the service’s Web page for further information, terms and conditions.

How to Use a DynDNS DDNS Server1. Go to the DynDNS homepage (www.dyndns.org).2. Click “Sign Up Now”; then create an account (unless you already have one).3. Login with your registered ID and password.4. Go to Services, then Dynamic DNS; then click “Add Dynamic DNS.”5. Fill in the “Hostname” field; select the host type from the drop-down list.6. Fill in the “IP address” field and leave the others empty.7. Click “Add Host” to finish. 8. Go to Account, then My Services to check your service, service setting, etc.

7. GLOSSARY10/100 Base-T — IEEE 802.3 specifications for 10 or 100 MBps Ethernet.ARP — Address Resolution Protocol: a protocol for mapping MAC and IP addresses.Baud rate — The data transfer rate.Bps — Bits per second: the actual data rate.CGI — A standard for running external programs from a World Wide Web HTTP server.CIF — Common Intermediate Format: a video format of 352 x 288 pixels.DHCP — Dynamic Host Configuration Protocol: a protocol for dynamic allocation of IP addresses.DNS — Domain Name Service.Ethernet — A widely used networking standard.Firewall — A virtual barrier between a LAN (Local Area Network) and other networks.FTP — A client-server protocol that allows a user on one computer to transfer files to and from another computer over a TCP/IP network.HTML — A markup language used to structure text and multimedia documents and to set up hypertext links between documents. Used extensively on the World Wide Web.HTTP — A protocol used to request and transmit files, especially WebPages and WebPages components, over the Internet or other computer network.Internet Protocol — The main protocol used on the Internet. Together with the Transfer Control Protocol (TCP), it constitutes “TCP/IP.”IP address — A 4-part number uniquely defining each device on the Internet, usually written in decimal notation with periods separating the bytes; e.g., “192.168.100.17.”ISP — Internet Service Provider.

GLOSSARY

33

JPEG — A standard image format, used widely for photographs. Also known as JPG.LAN — Local Area Network: a data communications network that is geographically limited (typically to a 1 km radius), allowing easy interconnection of terminals, microprocessors and computers within adjacent buildings.MPEG-4 — Further development of MPEG-2, designed for transmission of audiovisual data at very low transfer rates; e.g., via the Internet.Netmask — A mask that explains which part of an IP address is the network address and which part comprises the host address. It is usually written in dotted decimal notation; e.g., “2554.255.255.0.”PING — A protocol that sends a message to another computer and waits for acknowledgment, often used to check if another computer on a network is reachable.PPP — Point-to-Point Protocol: a method allowing one computer to connect to another, usually via a modem over a phone line.RS-485 — Data transfer standards.Subnet mask — Same as Netmask.SMTP — Simple Mail Transfer Protocol.TCP — Transmission Control Protocol/Internet Protocol: the wide-area-networking protocol that makes the Internet work.UDP — User Datagram Protocol.URL — Uniform Resource Locator: an “address” on the network.WAN — Wide Area Network: a communications network that uses such devices as telephone lines, satellite dishes or radio waves to span a larger geographic area than can be covered by a LAN.

8. SPECIFICATIONSStandards• IEEE 802.3 (10Base-T Ethernet) • IEEE 802.3u (100Base-TX Fast Ethernet) • IP66 (Ingress Protection)

General• Supported image resolutions (NTSC): 720 x 480, 640 x 480, 720 x 240, 640 x 240, 352 x 240, 320 x 240 • Supported image resolutions (PAL): 720 x 576, 640 x 576, 720 x 288, 640 x 288, 352 x 288, 176 x 144 • Protocols supported: HTTP, TCP, UDP, SMTP, UDP, FTP, ARP, DNS, DynDNS • Certifications: FCC Class A, EMC: EN61000-3-2, EN610003-3, EN55022, EN55024

SPECIFICATIONS

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Image Sensor and Lens Specifications• 1/4” SONY Super HAD CCD sensor • Total pixels: 410k, 811 (H) x 508 (V) • Horizontal resolution, more than 540 TV lines • S/N ratio: more than 50 dB • Video output: 1.0 Vp-p (75 Ohms, composite) • Automatic white balance control • Image Control, Brightness, Contrast, Saturation, Hue • Minimum illumination color: 0.7 lux at 30IRE / 0.1 lux (DSS) • Minimum illumination black and white: 0.1 lux (Day & Night mode) / 0.0007 lux (DSS) • Shutter speed: 1/120 – 1/60,000 sec. • Focal length 3.3 – 99 mm • Pan rotation angle: 360° • Tilt rotation angle: -2° – 90° • Angle of view: approx 58.17° (Wide), approx 2.2° (Zoom) • Maximum relative aperture: F1.6

Environmental• Dimensions: height: 302 mm (11.8 in.); diameter: 216.8 mm (8.5 in.); • Weight: housing and dome drive unit: 3 kg (6.6 lbs.); bracket: 0.9 kg (1.9 lbs.) • Operating temperature: -40 – 60°C (-40 – 140°F) • Operating humidity: 0 – 90% RH, non-condensing • Storage temperature: -5 – 50°C (23 – 122°F)

Power• External power adapter: - Input: 240 V AC, 50 Hz (U.S. version: 110 V AC, 60 Hz) - Output: 24 V AC, 1.5 A • Power consumption: 18 Watts (maximum)

System Requirements• Windows 2000, XP • Computer with network connection • Web browser support - MS Internet Explorer 5.0 or higher (ActiveX) - Netscape Navigator, Mozilla, Firefox, Opera (Java for JPEG only)

Package Contents• High Speed Dome Indoor/Outdoor Network Camera with external cable • User manual and quick installation guide • Wall-mount bracket • Software CD (Camera Manager utility for IP installation and upgrade; plus user manual)

CONFIGURATION

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NOTES

Are you completely satisfied with this product?Please contact your INTELLINET NETWORK SOLUTIONS™ dealer

with comments or questions.

Copyright © INTELLINET NETWORK SOLUTIONSAll products mentioned are trademarks or registered trademarks of their respective owners.

www.intellinet-network.com