upo 2014 annual report

UNITED PLANNING ORGANIZATION

COMMUNITY ACTION AGENCY

2014 ANNUAL REPORT

UNITED PLANNING ORGANIZATION UNITING PEOPLE WITH OPPORTUNITIES WWW.UPO.ORG

MESSAGE FROM THE CHIEF EXECUTIVE OFFICER AND THE CHAIR OF THE BOARD The year 2014 signaled a year of change for UPO.

We changed our approach. We changed our look.

And, we took a step back to really think about how

we can best serve our customers, low-income

residents of Washington, DC. We strategized and

brainstormed on the many ways to make our vision

of “economic parity for all” come to pass. In total,

we met the needs of 74,036 individuals. This annual

report highlights our outcomes.

As the designated Community Action agency for

the District, UPO reflects the growth and change of

the city with the rebranding and launch of a new

logo and website. The refreshed design of the logo

echoes the progressive and contemporary feel of

the nation’s capital. Likewise, the website has been

updated with clear, concise, relevant information

and impactful imagery designed specifically with

our audiences in mind—the customers we serve,

UPO supporters and friends.

Forging new relationships is critical for growth. In

2014, we began a new relationship with the

Washington Highlands community that was

launched through a strategic partnership to serve

the residents of the Atlantic Terrace and Atlantic

Gardens Communities. We opened a birth to 3

education center and recruited for a myriad of our

training programs. Recognizing the need for

expansion, we furthered our reach by engaging

residents of the entirety of Washington Highlands.

In more detail, the Washington Highlands

partnership will provide residents with vocational

training opportunities along with wrap-around case

management and employment placement

services. The collective services assist in reducing

employment barriers, financial instability and fosters

self-sufficiency–goals that directly align with the

mission of UPO.

This highly anticipated partnership is most

celebrated, welcomed and needed.

Collaboratively, we will work together to develop

and implement programs designed to meet the

needs of the community that begins the journey to

self-sufficiency.

UPO Youth Services continues to

perform like a “rock star!” Our POWER

(Providing Opportunities With

Educational Readiness) students

accumulated more than $800,000 in

scholarship awards! The Freedom

Schools program went from being only

a summer program into a year-around

initiative! And, our college tours

program increased by 382% in

participation! We are better positioned

than ever before to prepare young

students for a bright future!

Moreover, our Development Division

tirelessly found new and creative ways

to engage donors while highlighting all

of the programs and services that UPO

has to offer!

Looking ahead, you will see even more

new and exciting initiatives from UPO as

we continue to lead the dialogue and

efforts concerning poverty, health and

other issue areas that are of paramount

concern to the people we serve.

Dana M . Jones

President, CEO

John L . Oberdorfer, Esq .

Chair, Board of Directors


UPO BOARD OF DIRECTORS UPO's Board of Directors is comprised of 21 members who represent Washington, DC’s eight wards, the public and private communities. They are a passionate group of individuals whose responsibility is to ensure that UPO assesses and responds to the causes and conditions of poverty in the District, and remain fiscally and administratively sound. As the designated Community Action Agency for Washington, DC, our board consists of members who are democratically selected representatives of low-income individuals and families living in the District; mayoral appointees; and members chosen from industry, business, law enforcement, education as well as other major groups and interests located in and serving the District.

TRIPARTITE GOVERNING BOARD IS COMPRISED OF 3 ENTITITES

MAYORAL APPOINTEES REPRESENTATIVES OF

LOW-INCOME INDIVIDUALS

& FAMILIES

INDUSTRY LEADERS, BUSINESS,

LAW ENFORCEMENT,

EDUCATION

OFFICERS

John L. Oberdorfer, Esq. Dontai Smalls, Esq. Elaine A. Crider, DHSc Monique L. Poydras, JD Chair Vice Chair Treasurer Secretary

MEMBERS

Laurent R. Ross Clifford E. Barnes, Esq. Michael J. Cobb, MBA, CPA Dr. Courtney P. Davis Elected by UPO Board Elected by UPO Board Elected by UPO Board Elected by UPO Board

Freddie T. Vaughns, D.S.W. Ronald R. Collins, Esq. Franklin Garcia Elected by UPO Board Designated by the Mayor Designated by the

of the District of Columbia Chairman of the D.C. Council

Marlena D. Edwards, MSW Lendia S. Johnson Lt. Dr. Andre Nero Randall Kishia J. Mills Elected by Wards 4 & 5 Elected by Ward 8 (8A) Elected by Ward 7 Elected by Wards 2 & 6


A VISION FOR THE FUTURE

Economic parity for all residents of Washington, DC.

UPO has developed six strategic goals, executed over a five-year period, to help, engage and empower DC families to take ownership over their futures to self-sufficiency.

GOAL ONE: INCREASE KNOWLEDGE OF UPO SERVICES AND COMMUNITY ENGAGEMENT UPO is strengthening its brand throughout the Washington Metropolitan Area as an innovative leader and provider of empowering social services.

GOAL TWO: INCREASE NON-GOVERNMENT RESOURCES Dynamic and innovative programming to raise people out of poverty by raising $5 million in corporate and foundation support.

GOAL THREE: ECONOMIC SECURITY PROGRAMMING Service delivery systems structured to focus on economic security for individuals and families through asset development.

GOAL FOUR: CREATE AND GROW SOCIAL ENTERPRISES Commercial strategies to generate capital that supports and expands our services for the community.

GOAL FIVE: BECOME A WASHINGTON METROPOLITAN REGIONAL PROVIDER Services to address the needs of low-income families throughout the District, Maryland, and Northern Virginia.

GOAL SIX: INCREASE ORGANIZATIONAL EFFICIENCY AND PRODUCTIVITY Business policies and practices, automating our business processes and improving our responsiveness to customers and our partners.


2014 IN REVIEW Community Action Agencies in the U.S. celebrated 50 years in 2014 and we were proud to be part of it!

Snapshot of our accomplishments: • Reached new heights and forged new partnerships • Secured millions of dollars in new grant opportunities • Recognized for continual, outstanding service to low-income residents of Washington, DC UPO’s job-training programs, housing, counseling services and myriad other programs, provides every opportunity for individuals and families to succeed. Time has proven that with our assistance, not only do our customers and families survive: they thrive. The UPO Annual Report is an opportunity to keep an eye on the metrics that matter. It is often said, “behind every statistic is a story.” This year’s edition will inform and inspire.

Thank you for the part you played.


JOB TRAINING, PLACEMENT & WORKFORCE INSTITUTE

Two primary goals: • Teach our customers how to use technology to seek and secure employment • Learn how to craft resumes and improve interviewing skills UPO works diligently to create a system of success for those who seek career training and placement. Operating from our Ward 8 centers, the Ralph Waldo “Petey” Greene and Anacostia centers, customers can make use of the computer labs to look for jobs via the Internet, conduct industry research and other employment-related activities.

For our customers who want to gain new skills, UPO’s Workforce Institute offers a suite of

career and technical education programs licensed by the Office of the State Superintendent of Education (OSSE). With nearly a dozen course offerings, customers can become certified to attain careers within the hospitality, food service, emergency management, IT, construction, and green industries.

BY THE NUMBERS • 750 clients were placed in jobs • 836 customers were enrolled in

Vocational Skills Training • 84 individuals completed three

certifications in the Building Career Academy

• 774 clients were referred for jobs • 971 customers received Workforce

Readiness/Career Training

“People are faced with such tough decisions as paying for rising utility bills, food and other household needs with a limited budget," said Steven G. Johnson, Director of the Green Technology Division that houses the Building Careers Academy. "The Weatherization Day offers DC residents an opportunity to learn about winterizing their home with the proper weatherization products to decrease their energy costs in order to use the savings for reallocation to other important household needs.”



• 750 customers were placed in jobs

• 774 customers were referred for jobs

• 836 customers were enrolled in Vocational

Skills Training

• 374 customers completed Vocational Skills

Training

• 971 customers received Workforce

Readiness/Career Training

UPO ADULT EDUCATION &

TRAINING DIVISIONS UPO received funding from the DC Department

of Employment Services to continue the Youth

Tech program in partnership with the HOPE

Project

• $44,000 average starting salary for participants

• 60 customers participated in Youth Tech1

cohort for IT Help Desk Training completed all

three phases (ages 18-24)

• 48 of those customers received

CompTIAA+ certification

• 32 of those customers were

hired for IT and IT-related

positions

HOSPITALITY & TOURISM TRAINING

A partnership with The Brooks Group, LLC in 2014

• 28 customers were trained and received the

Hospitality S.T.A.R.T Certification

UPO WORKFORCE DEVELOPMENT DIVISION

In partnership with CentroSync, Competitive

Innovations, and Washington Center for Aging

exceeded its projected performance goals!

• 428 customers enrolled into the division's

programs

• 432 secured an interview

• 194 obtained full-time jobs

• 151 obtained part-time jobs

• 211 retained their jobs for at least 30 days

SELECTED ACCOMPLISHMENTS:

UPO BUILDING CAREERS ACADEMY (BCA) continued to provide nationally recognized

certification opportunities through the

expansion of programs such as plumbing,

telecommunications and weatherization

training programs. as well as offered the

community energy-saving tips.

UPO WORKFORCE DEVELOPMENT DIVISION won a grant for the Minnesota Avenue Clean Team from the DC

Department of Small and Local Business

Development. UPO's community profile and

its services have been heightened through

networking with the local business owners

and community residents located on

Minnesota Avenue's business corridor.

ADULT TRAINING & EDUCATION DIVISION established partnerships and implemented

in-demand industry trainings that allow

participants to obtain certifications leading

to mid-level salaried employment.

Looking ahead, the division will introduce two

new training tracks in focused on including

Commercial Driver’s License certification

and Culinary Arts training; each of which will

allow participants to complete training with

nationally recognized skills that will afford

them the most potential for employment

success.


“A closed mind can’t see past itself. An open mind sees the world and beyond.” —”Beyond Z,” Workforce Development Participant


COMMUNITY HEALTH

Finding employment can be difficult enough. But

when economic issues are further complicated by

homelessness and substance abuse, UPO is committed

to offering assistance and ready to step in.

The UPO COMPREHENSIVE TREATMENT CENTER (CTC) is a medically managed opioid treatment program

that was established under a contract with the

Department of Behavioral Health Addiction Prevention

and Recovery Administration (DBH/APRA) of the D.C.

Department of Health.

The CTC serves up to 600 customers and provides

dosing services for the Veterans Administration.

Through individual and group therapy, family

counseling, crisis intervention and case management

services, CTC works to strengthen individual customer

motivation to enter and remain in medication-assisted

treatment until customers are successful at

maintaining an addiction-free lifestyle. In 2014, CTC was awarded the Human Care Agreement. The UPO SHELTER HOTLINE is dedicated to assisting

and transporting homeless individuals of Washington,

DC. Drivers with the Shelter Hotline work 24-hours a day during the winter months. Throughout

hypo/hyper-thermia season, we transport DC

homeless persons to shelters, cooling stations and

feeding centers.

Funded by the Community Partnership for the Prevention of Homelessness (TCP), the Shelter Hotline

represents the entry point for many of the homeless in

need of shelter. UPO receives calls and emails from

both concerned people who see homeless people in

need and from homeless people themselves seeking

information and assistance.

The UPO SOUTHEAST ELECTRONIC BENEFIT TRANSFER (EBT) CENTER transformed and streamlined the

process to receive EBT cards which resulted in the

production 58,133 EBT cards in 2014. Similar processes

will be adopted with the opening of the UPO

Northeast EBT Center.

“I'm just a paycheck away, so I could be homeless myself. I do it because I care about people, I do it because I have a heart....Some people are just not fortunate. You can be living somewhere, lose everything and become homeless.“ —Tawana Edmonson, a bus driver for the UPO Shelter Hotline during a WUSA9 interview for a story about how the Shelter Hotline helps the homeless.

BY THE NUMBERS: • 4,082 treatment plan prevention

reviews provided by CTC • 15,206 individual counseling sessions

provided by the CTC • 679 customers received methadone

maintenance • 162, 494 rides provided to homeless

customers • 47,041 comfort items distributed • 17,163 calls received from homeless

customers seeking services


CHILDREN, YOUTH & FAMILIES

UPO’s EARLY LEARNING NETWORK provides Early Head Start, Head Start, and Pre-K services to

District families, particularly to those in Wards 5, 6, 7 and 8. We also offer before-and-after care subsidies to those families who work or are enrolled in a training program.

In 2014, UPO’s OFFICE OF EARLY LEARNING (OEL) secured $9 million in funding from the Head Start

Birth-to-Five project. This funding enriched the

department’s already wide-ranging services such as age-appropriate, curriculum-based educational programs, health screenings and nutritious meals.

UPO was also selected to be a Hub under OSSE's

Quality Improvement Network. This distinction recognized UPO as a leader in early learning and positioned the agency to support other early learning centers in achieving program excellence.

Actively reaching out to diverse populations, the inclusive programs provide targeted services for children with disabilities, homeless and working poor families and foster children. These multi-pronged programs surpass industry guidelines by offering high-quality services, a robust professional development system, data-driven monitoring, community-based engagement and a School Readiness Plan that aligns with DC’s readiness standards.

“Most people might question how it is possible to expose a child of six weeks to science. We intentionally expose that child to different textures and different sounds. Most people think babies are to just be rocked and fed, but learning for that child begins at birth - not just when they get to pre-K." —Gail Govoni, Director of the UPO Office of Early Learning

BY THE NUMBERS: • 524 Children served in Early Head Start • 488 Families served in Early Head Start • 1,580 Children served in Head Start • 1,404 Families served in Head Start • 12 Early Head/Head Start locations • 680 Pregnant families received services via a

center of home-based


CHILDREN, YOUTH & FAMILIES: BY THE NUMBERS

Program

Funded

Enrollment

Children

Served

Familes

Served

Children w/

Disabiliites

UPO Early Head Start

(EHS) 215 299 276 4

UPO Head Start (HS) 280 280 267 2

Edward C. Mazique EHS 82 102 102 11

Edward C. Mazique HS 93 104 104 9

Bright Beginnings EHS 33 59 50 5

Bright Beginnings HS 53 73 62 3

Rosemount HS 183 224 79 16

D.C. Public Schools HS 701 778 778 117

Educare EHS 64 64 60 2

Educare HS 85 123 114 9

TOTAL 1574 1807 1616 174

Program

% of Eligible

Children

Medical

Exams

Dental

ExamsVolunteers *

UPO Early Head Start

(EHS) 94% 256 274 154

UPO Head Start (HS) 91% 275 250 166

Edward C. Mazique EHS 99% 64 64 251

Edward C. Mazique HS 98% 104 104 251

Bright Beginnings EHS 97% 56 38 198

Bright Beginnings HS 100% 69 69 198

Rosemount HS 100% 215 217 42

D.C. Public Schools HS 100% 679 548 37

Educare EHS 97% 37 58 7

Educare HS 91% 72 106 3

TOTAL 98% 1571 1454 1153* Includes some duality due to the number of volunteer commitments.


YOUTH SERVICES

P.O.W.E.R.

Launched in 2009 and held on the campus of Bowie State University in Bowie, MD, UPO’s P.O.W.E.R. (Providing Opportunities With Educational Readiness) is a free program that nurtures and prepares youth for the academic rigors of higher education. A six-year college readiness initiative, UPO works intensely with youth living in Ward 8 to help them matriculate through middle school and ensure their successful entry into college upon high school graduation. P.O.W.E..R. youth get college-ready by participating in Saturday and Summer Activities. The inaugural group of students are scheduled to graduate from high school in June 2015.

UPO COLLEGE TOURS

For more than a decade, we have taken students on college tours each year to colleges and universities on the East Coast such as Howard University, Bowie State University, Georgetown University, Delaware State University, Virginia Tech University and Princeton University at no expense to the student.

The Youth Services Division's college tours participation

increased by 382%! Serving 241 youth in 2014!

The UPO YOUTH SERVICES DIVISION is bursting with success stories and 2014 proved to be no

different!

HIGHLIGHTS • Zinquarn Wright, a McKinley Technology

High School senior, a five-year POWER student, received a $2,500 scholarship from Johnson & Johnson

• POWER students were honored by the White House for their peer training and anti-drug advocacy initiatives

• $800,000 amassed in scholarships by the UPO Youth Services Division participants

FREEDOM SCHOOL

UPO’s Youth Services Division received a grant from the Office of the State

Superintendent (OSSE) totaling $128,750 to extend a summer-only program to

a year-round initiative! The program will include students Kindergarten through

second-grade and will be held at Ketcham Elementary School.


YOUTH SERVICES

The UPO Joseph A. Beavers Scholarship awards ambitious Washington, D.C. students who aspire to change the quality of their lives and community. UPO raises funds through its annual fundraising event, the Martin Luther King, Jr. Memorial Breakfast to award five deserving scholars with $10,000 scholarships to attend the college or university of their choice! Named in honor of the late Mr. Joseph A. Beavers, a long standing UPO board member and legendary District of Columbia labor leader, suggested that the proceeds from the breakfast be applied toward the scholarship fund. Since 1990, the scholarship fund has raised nearly $1,000,000 and assisted 165 high school students and/or GED graduates to attend post-secondary institutions! We are proud to announce that 24 of all of our scholars who enrolled during the academic year of 2010 to the present are still in college! Our 2014 scholars are listed below.

WE LOVE OUR JOSEPH A. BEAVERS’ SCHOLARSHIP RECIPIENTS!

From left to right: Jade Polly, Jeremiah Johnson, Meseret Gebre, Xaviera Thomas, Christopher Chandler


VOLUNTEERS & ADVOCACY

Each year, the UPO Volunteer services and Advocacy division tirelessly recruits hundreds of volunteers for countless projects year-round.

Similarly, there are 223 seniors participating in the UPO FOSTER GRANDPARENTS program, with 195,705 service hours which equals $2.7 million in value and returned revenue to the community.

In 2014, UPO volunteers pitched in 200,715 service hours with everything from filing and processing taxes to contributing to beautification efforts during our annual Community Day in partnership with the Community Action Partnership.


COMMUNITY PARTNERS

Each year, UPO partners with a myriad of organizations throughout the Washington, DC metropolitan area and beyond to craft the highest quality of services and programs all designed to help our customers attain an economically independent life.

Thank you for your continued support. Advocacy for Justice and Education AFL-CIO Age Friendly DC America Works of Washington, DC American Kidney Fund American University AMTRAK Anacostia Coordinating Council Anacostia Economic Development Corporation

Andrews Federal Credit Union Assembly at Petworth Ballou Stay Barry Farms Study Circle Berean Baptist Church Bernice Fonteneau Senior Wellness Center Bowie State University Bread for the City The Brooks Group, LLC Calvary Health Care Capital Area Asset Builders (CAAB) Capital Entertainment Services Capital Guardina Youth Challenge Capital Wesley Church Career Gear CareFirst Blue Cross Blue Shield Caribbean Coach, LLC Central Union Mission, DC CentroSync Cheltenham Warehouse Child and Family Services Agency Children Hospital Injury Prevention Burn & Winter Safety Children's National Medial Center--Safe Kids Worldwide Children's Health Project Clay Apartments Coca Cola Corporation Community Tax Aid Compass DC Competitive Innovations Congresswoman Eleanor Holmes Norton

Convention Center/Feast of Sharing Councilman Marion Barry--Ward 8 Court Services and Offender Supervision Agency DC Building Industry Association DC Department of Transportation DC Health Link DC Healthy Families DC Strong Start DC Library DC Therapeutic Senior Center DC TV DC United DCPS Office of Early Childhood Education DC Rape Crisis Center

Deanwood Recreation Center Democracy Prep Department of Health Department of Human Services Disney, Inc. Dorothy Height Library Dress for Success Eagle Academy Early Stages East River Family Strengthening

Collaborative Edgewood/Brookland Family Support Collaborative Edgewood Farmers Market Educare of Washington, DC Empower DC Fairlawn Civic Association Family Medical Counseling Service Father McKenna Center FIT Solutions Fort Lincoln New Town Corporation Georgetown Lombard Office of Minority Health & Health Disparities Research Giant Food Corporation Gonzaga--Omega Men for the Homeless Greater Help Ministries Greater Washington Urban League Grubbs Pharmacy H Street Community Development Harriet Tubman Elementary School Health Services for Children with Special Needs Healthy Families/Thriving Communities Collaborative Council Helping Hands, Inc. Higher Development Academy H.O.P.E. Project Imagine Public Charter School Industrial Bank Ketchum Elementary School Latin American Youth Center Lockheed Martin

M & T Bank Main Street Congress Heights Marshall Heights Community Development Martin Luther King, Jr. Library Med Star Family Choice Mid Atlantic Area Gleaning Network Midtown Lion Club Miller Farm My Fairy Place My School DC National Building Museum Neighborhood Legal Services New Commandment Baptist Church

Office, Deputy Mayor for Planning and Economic Development Office of Latino Affairs One DC Parents with Partners PEPCO Petworth Library Pinpoints Providence Hospital R. Emmanuel Bell Consulting

Rockstar Cutz Safeway, Inc. SNAP /Hunger Solutions St. Elizabeth West Campus St. Elizabeth East Project Streetwise Partnerships Streetwize Foundation Summit Health Institute for Research and Education (SHIRE) Sunshine Early Learning Center T Mobile The Women's Collective Therapeutic Recreation Center Trinity University Nursing School United Bank US Marine Corporation US Postal Service VA CRCC Culinary Training Program Verizon Viacom Walmart Wards 7 & 8 DC Prevention Center Washington Gas Washington Legal Clinic for the Homeless Watha T. Daniels Library Westwood College WHUR Radio WMATA YMCA


SPONSORS, PARTNERS AND SUPPORT AGENCIES

UPO extends a sincere thank you to our SPONSORS who have worked with us over the years to

bring our vision to pass. Your generous donations have positively impacted thousands of lives.

Sub-Grantees

Columbia Heights/Shaw Family Support Collaborative

Covenant House Washington

DC Central Kitchen

DC Scores

Edgewood/Brookland Family Support Collaborative

Lutheran Social Services of the National Capital Area

Metropolitan Washington Council AFL-CIO

Opportunities Industrialization Center of DC

Vida Senior Center

Opportunity Maker Sponsor The Buffet Early Childhood Fund

Community Knocks Sponsors Hawthorn

John and Leslie Oberdorfer

J.B. & M.K. Pritzker Family Foundation

Walmart Stores

Community Table Sponsor Andrew Haynes

Comcast Beltway Region

Dontai Smalls, Esq.

Ounce of Prevention

The Community Partnership for the Prevention of Homelessness

RICOH

UPO also works with or supports agencies, organizations, and special programs to provide some

of the core community services throughout the District of Columbia. These services that are either directly operated by UPO or by independent agencies include specialized hotlines, youth and senior citizens’ programs, housing assistance, employment training and placement, and emergency care.


FINANCIALS

Total amount of private funds: $1,277,065 Total amount of public funds: $35,419,385 Fees: $56,105 FUNDING SOURCES U.S. Department of Agriculture District of Columbia Department of the Environment U.S. Department of Energy District of Columbia Department of Human Services U.S. Department of Health and Human Services Office of the State Superintendent of Education Administration for Children & Families—Head Start Office of the State Superintendent of Education U.S. Department of Labor The Community Partnerships for the Prevention of U.S. Department of Veteran Affairs Homelessness District of Columbia Department of Employee Services Corporation for National and Community Services District of Columbia Department of Energy Scholarship funds generated by proceeds from UPO’s

annual MLK, Jr. Memorial Breakfast


WHERE WE SERVE

UPO operates from multiple locations and provides social socials to low income residents of

Washington, D.C. It takes a village. Below is a list of our service locations.

HEADQUARTERS ANACOSTIA COMMUNITY SERVICE CTR. BUILDING CAREERS ACADEMY

301 Rhode Island Ave. NW 1649 Good Hope Rd. SE 915 Girard St. NE

Washington, DC 20001 Washington, DC 20020 Washington, DC 20017

202-238-4600 202-610-5900 202-526-2644/2643

COMPREHENSIVE TREATMENT CTR. PETEY GREENE COMMUNITY SERVICE CTR. OFFICE OF EARLY LEARNING 1900 Massachusetts Ave. SE 2907 Martin Luther King, Jr. Ave. SE 301 Rhode Island Ave. NW

Building #13 Washington, DC 20032 Washington, DC 20001

Washington, DC 20003 202-562-3800 202-238-4600

202-682-6599

C. W. HARRIS ELEMENTARY SCHOOL Early Head Start 301 53rd St. SE

Washington, DC 20019

202-575-9394

DUNBAR SENIOR HIGH SCHOOL Early Head Start

101 N St. NW


202-238-0748

ANACOSTIA HIGH SCHOOL

Early Head Start

1601 16th St. SE


202-698-2155

ATLANTIC GARDENS

Early Learning Center

4228 4th St. SE


202-238-4624

AZEEZE BATES Early Head Start, Pre-K 444

16th St. NE


202-388-7960

BALLOU SENIOR HIGH SCHOOL Early Head Start

3401 4th St. SE


FREDERICK DOUGLASS

Early Head Start

3240 Stanton Rd. SE


202-889-2080

LUKE C. MOORE Early Head Start

1001 Monroe St. NE


202-671-6313

MARIE REED

Early Head Start

2200 Champlain St. NW


202-234-5852

PARADISE

Early Head Start

3598 Hayes St. NE


202-396-9200

EDGEWOOD

Early Head Start, Pre-K

601 Edgewood Terrace NE


202-529-1582

WOODSON HIGH SCHOOL

Early Head Start

540 55th St. NE


202-939-2030 ext. 157

UPO HEAD START CENTERS


(APPENDIX) OUTCOMES

EDUCATION • 248 Customers Enrolled in GED Programs • 71 Customers Advanced One or More Grade Levels

• 20 Customers Earned GEDs • 24 Youth Are Active (Enrolled in College) Joseph A.

Beavers Scholarship Recipients

EMPLOYMENT • 971 Customers Received Workforce Readiness/

Career Counseling • 774 Customers Were Referred for Jobs • 750 Customers Were Placed In Jobs • 436 Customers Retained Their Jobs 30+ days • 293 Customers Retained Their Jobs 90+ days • 88 Customers Enrolled in Work Experience / or

Internship Programs • 77 Customers Completed 30+ Days of Work

Experience / or Internship Programs • 61 Customers Completed 60+ Days of Work

Experience / or Internship Programs • 24 Customers Completed 90+ Days of Work

Experience / or Internship Programs • 836 Customers Were Enrolled in Vocational Skills

Training • 371 Customers Completed Vocational Skills Training

FOOD & NUTRITION • 5,417 Customers Received And Benefited from Food

Assistance through the UPO Gleaning Program • 58,133 Electronic Benefit Cards Issued/R e-Issued to

Customers • 317 Customers Participated in Seminars / Workshops

That Promote Good Health • 348 Customers Received Assistance from a Food

Pantry as well as Food Baskets

HEALTH & WELLNESS • 679 Customers Received Methadone Maintenance • 4,082 Treatment Plan Reviews Provided by the

Comprehensive • 15,206 Individual Counseling Sessions Provided by the

Comprehensive Treatment Center • 41,861 Per Person Group Counseling Sessions

Provided by the Comprehensive Treatment Center • 4,082 Treatment Plan Reviews

HOUSING • 230 Customers Received Housing Intervention

Services • 100 Customers Whose Housing Was Stabilized for 90+

days • 189 Housing Units Preserved or Improved (HSRRT) • 542 Housing Units Preserved or Improved (LIHEAP)

INCOME MANAGEMENT • 207 Customers Received Income Management

Counseling

• 211 Customers Set up Household Budgets • 67 Customers Maintained Household Budgets for

90+ days • 626 Income Eligible Customers Sought Free Tax

Preparation Assistance • 38 Customers Who Opened a Bank Account for

the First Time • 684,389 Tax Refund Dollars Identified for Customers

Served by UPO's Free Tax Preparation Program • 442 Customers For Whom Less Than $500 Was

Identified In Tax Credits • 184 Customers For Whom More Than $500 Was

Identified In Tax Credits

JOB TRAINING & PLACEMENT • 124 Individuals Completed 1 Certification in the

Building Careers Academy • 89 Individuals Completed 2 Certification in the

Building Careers Academy • 84 Individuals Completed 3 Certifications in the

Building Careers Academy

SELF SUFFICIENCY • 1,924 Customers For Whom An Economic Security

Assessment Was Completed • 1,250 Customers For Whom New Case

Management Plans Were Initiated • 204 Customers Progressed From "In Crisis" to "At Risk" • 414 Customers Progressed From "At Risk" to "Stable • 315 Customers Received Clothing/Food Distribution

TRANSPORTATION • 4,285 Homeless Customers Sought And Received

Transportation Services • 162,494 Rides Provided to Homeless Customers • 370 Customers Received Education Related

Transportation Assistance • 580 Customers Received Employment Related

Transportation Assistance

VOLUNTEER • 8,140 Youth Were Mentored by Foster Grandparents • 728 Volunteers Engaged • 316 Children & Seniors Engaged Through Recreation

& Socialization • 1,122 Youth Engaged through Youth Programs


MOVING FORWARD…

KEY GOALS AND INITIATIVES: EXPANSION OF THE WASHINGTON HIGHLANDS RELATIONSHIP! • More programs and services • Greater outreach and partnership WH community schools • Stronger communication between UPO and the entire WH community

EXPANSION OF OUR TRAINING PROGRAMS AND PROJECTS! • Diverse programs and employment opportunities • Greater recruitment; higher percentage of graduates

• Deeper and broader partnerships with the employment community

EXPANSION OF BRANDING AND COMMUNICATIONS EFFORTS! • Greater use and integration of social media and social media campaigns • Becoming more “personable” with a new “look” and “feel” • Going beyond communicating “solution provider” to “story-teller”

2015 IS GOING TO BE A YEAR OF EXCITEMENT AND

EXPONENTIAL GROWTH FOR UPO!!!


United Planning Organization 301 Rhode Island Ave. NW

Washington, DC 20001 202-234-4600 [email protected]

upo 2014 annual report

Documents