1

2

3

4

5 Visionary

Lights-Out

Automated

Ad-Hoc

Documented

End to End process automation

Standardised processesFully automatedAutomated exception handling

Comprehensive SLACompletely documentedManaged by exception

Initial SLASome documentationSome standardizationNo consistency

No SLAReactiveNo standardizationNo documentation

Automation enables business innovationAutomation across the supply chainComplete visibility and control in all stages of all processes

99.9% SLA is metFurther reduction in staff levels

99% SLA is metConsistent performanceSignificant reduction in staff levelsAutomation has positive impact on business

SLA is often not achievedRepeatable practicesStill Heavily dependent on staff3 Or more shifts

Highly dependant on individualsConstant stress on employeesEntrenched in Status QuoLoss of productivity

METER-TO-CASH AUTOMATION

If your business depends on metered data collection and detailed, frequent billing cycles, you know the importance of your meter-to-cash process. It drives your cash flow every day. It’s the backbone of customer service. But inherent complexities make it risky and challenging.

Unlock Cash Flow with Unified Control

Find a solution to your meter-to-cash challenges with process automation

Our Meter-to-cash solution is designed to streamline and speed your entire billing and payment process - with less manual effort. It connects and coordinates every step across any application to mitigate risks in your invoicing, billing, payment and debt management process. It ensures dependable customer service and rapid billing.

Coordinate and Automate

With Meter-to-Cash Automation You Achieve:

Fast, uniform meter reads for optimal revenue recognition

GREATER CONTROL OF THEIR

CASH FLOW CYCLE

Rapid, accurate payment processing

Consistent and timely collections procedures

Coordinated billing activities for top customer service with no mistaken shut-offs

Complete visibility—including instant notifications of any inconsistencies

An agile fully automated end--to-end process

GREATER CONTROL OF THEIR

CASH FLOW CYCLE

GREATER CONTROL OF THEIR

CASH FLOW CYCLEGREATER CONTROL OF THEIR

CASH FLOW CYCLE

GREATER CONTROL OF THEIR

CASH FLOW CYCLE

GREATER CONTROL OF THEIR

CASH FLOW CYCLE

Meter Data Management

1 6 2

Challenge

Process meter reads quickly uniformly and accurately to speed revenue recognition.

Solution

Flexible, event-driven processes

Billing and Invoicing

Challenge

Match complex, high-volume rate and customer information to produce accurate and timely bills.

SolutionBusiness-rule driven processes with automated checks and balances

Revenue Recognition

Challenge

Process payments quickly and accurately keeping cash �ow strong and constant.

SolutionManage payment posting as an event-driven process

$Con�gure

Challenge

Improve the accuracy, consistency of your collection process

SolutionAutomation improves accuracy and process management at every stage

1 6 2

1

2

3

4

5 Visionary

Lights-Out

Automated

Ad-Hoc

Documented

End to End process automation

Standardised processesFully automatedAutomated exception handling

Comprehensive SLACompletely documentedManaged by exception

Initial SLASome documentationSome standardizationNo consistency

No SLAReactiveNo standardizationNo documentation

Automation enables business innovationAutomation across the supply chainComplete visibility and control in all stages of all processes

99.9% SLA is metFurther reduction in staff levels

99% SLA is metConsistent performanceSignificant reduction in staff levelsAutomation has positive impact on business

SLA is often not achievedRepeatable practicesStill Heavily dependent on staff3 Or more shifts

Highly dependant on individualsConstant stress on employeesEntrenched in Status QuoLoss of productivity

ACHIEVE THE ACCURATE METER-TO-CASH PROCESSES YOUR COMPANY NEEDS. TALK TO US TODAY.

INCREASED BILLING &

INVOICING FREQUENCY

Redwood Customers Report: Measurable Results

Anglian Water’s inconsistent billing process held up debt collection– slowing the corporate cash flow. The company’s overnight billing process took place two to three times per month, costing the company time and effort. Frequent errors tied up customer service.

Redwood automation now enables fast, accurate billing and debt collection so that Anglian Water can manage its customer service and cash flow effectively. The company is now ranked #1 on the Ofwat SIM league table, and secured a multi-million pound Ofwat customer service incentive.

TXU Energy (TXU) supplies electricity to more than 2 million customers. Its billing cycle took two days to complete—too long to be in line with their business needs. Frequent errors also slowed the process.

Redwood automation reduced the time to complete a billing cycle from two days to just six hours and corrected all of the billing inaccuracies at the same time. TXU now send bills out every day and has increased its cash flow receipts by US$10 million per month.

75% FASTER METER-TO-CASHPROCESS COMPLETION.

NO MORE SERVICE FINES &MANUAL COMPLIANCE CHECKS

60%IMPROVED OVERALL ACCURACY BY

INCREASED BILLING & INVOICING FREQUENCY

GREATER CONTROL OF THEIR

CASH FLOW CYCLE

About Redwood Software:Redwood is the world leader of Enterprise Process Automation®. Over the last 20 years we have helped more than 3,000 customers automate their mission-critical IT and business processes. Our customers remove the costs, risks and wasted time of manual tasks and achieve greater reliability, consistency and accuracy across diverse processes, such as the financial close, supply chain and business intelligence (BI). We have the ability to connect applications from any vendor or source. Today, we are SAPs® only strategic automation partner. With the industry’s widest range of deployment options we offer software,

cloud or appliance. Our Automation Process Packages (APPs) help customers achieve success in the shortest possible time and with minimum effort.

For more information on Redwood products and solutions, please visit www.redwood.com

© Redwood Software 2014. All rights reserved. Redwood Cronacle, RunMyJobs, Report2Web and Enterprise Process Automation are registered trademarks of Redwood Software, Inc. Any other products or service names mentioned are used for identification purposes only and may be trademarks of their respective owners.