unit 3 - job analysis & job design - hrm

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    Presented By:

    Sujaya Thapa

    Kantipur Valley College

    BBA V Sem

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    The process of defining in terms of tasks orbehaviors and specifying the education,training, and responsibilities needed toperform the job successfully.

    It is a systematic process of discovery ofnature of job by dividing into smaller units.

    Job Analysis information can be collected

    through; Observation method, Questionnaire method,

    Interview method, Conference with job experts

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    1. Understanding the purpose of job analysis A job analyst should know the nature & purpose of

    such analysis. Job analysis is mostly used to make manpower

    planning, recruitment & selection decision,determine training & development requirement &most importantly to make compensation policies.

    2. Understanding the strategic meaning ofthe jobs in an organization Each job has its strategic importance in achieving

    organizational goals so, if job analyst fails toestablish relations of individual job & organizationalobjective, analyzing jobs will be meaningless.

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    3. Position benchmarking Its difficult to analyze every single jobs so, analyst

    select some representative jobs & categorize.

    Representative jobs used as benchmarks to analyse

    other positions in the organization. 4. Selecting the methods of job analysis

    Observation method

    Individual interview method

    Group interview method Structured questionnaire method

    5. Prepare job description & specification

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    Job Focused Technique 1. Functional Job Analysis (FJA)

    Describes nature of job in terms of people, data, thing

    People monitoring, instructing, supervising

    Data comparing, analyzing, computing, compiling

    Thing handling, operating-controlling, manipulating

    2. Management Position Description Questionnaire

    Designed to analyze managerial positions whereanalyst use checklist containing 197 job factors

    Product & market planning, internal business control, Supervision, complexity & issues, public relations

    3. The Hay Plan

    Used to analyze managerial & executive level jobs.

    Its an interview between analyst & person in job.

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    Person Focused or Behavior-FocusedTechnique Position Analysis Questionnaire (PAQ)

    Studies dimensions related to decision

    making/communication, performing skilled activities,relating to physical activities, operating vehicles etc

    Physical Abilities Analysis (PAA)

    Strength needed to lift, press & pull

    Ability to maintain balance in unstable positions Critical Incident Technique (CIT)

    It represents effective & ineffective performance &desirable or undesirable incidents of a worker.

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    Interviews Individual (with groups of employees who do same job) Supervisory (with one or more supervisors who are thoroughly

    knowledgeable about the job)

    Direct Observation Where the work of the employee, his/her physical activity is

    closely studied Maintenance of Long Records

    Workers are asked to maintain & keep daily records or list ofactivities they are ding.

    Questionnaire method Various questions prepared to get accurate information's

    Technical conference method Specific characteristics of job are obtained from experts. Interaction leads to Insight & detailed information might be

    available which might not be possible from individual jobholder.

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    Its an end product of job analysis in the formof written records of the job & its requirements.

    It is a statement of the duties andresponsibilities of a specific job.

    Information found in Job Description; Title of the job, level of the job, location of the job

    Duties & responsibilities, authorities, workingconditions, use of machines & materials

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    Uses of Job Description; Guides newly hired employees towards basic

    responsibilities

    Describes jobs to the recruiters

    Aids in development of job specification Used for developing performance standards

    Used for job evaluations

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    It is a statement of personal traits, education orqualifications needed to perform the job.

    It contains minimum requirements of the jobholder in relating to performing the job.

    Information included in Job Specification are; Attainments: Education, Qualification & Experience General Intelligence: Intellectual capability Special Aptitude: Computer, Communication skills

    Interest: Culture, Sport Special Circumstances: Work in shifts, excessive travel Physique: Health, appearance

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    According to Mathis and Jackson, Job Designrefers to organizing tasks into a productiveunit of work.

    It is the process of determining specific tasksto be included in a job and the methods ofperforming that tasks.

    Its benefits are:

    Performance Job Satisfaction

    Motivation

    Quality of work life

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    Organizational Factors Work Nature

    Ergonomics

    Workflow

    Culture Environmental Factors

    Employee availability and abilities

    Socio economic and cultural expectations

    Behavioural Factors Autonomy

    Feedback

    Diversity

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    Work simplification Breakdown of job into smaller subparts; either jobs

    are specified or specialized

    Job Rotation It is a shifting of people from one job to another

    within a working group.

    Allow employee to work in various departments

    Job enlargement It refers to broadening the scope of a job by

    expanding the number of different tasks to beperformed.

    There is only horizontal expansion of job in it.

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    Job enrichment It increases the contents of a job or upgrading of

    responsibility, scope & challenge in work. It leads to vertically enhanced job by adding

    functions.

    Job characteristics Skill variety Task identity Task significance amount of impact of the job to

    others Autonomy individual freedom & direction to work Feedback information receives on how well the

    work is been performed

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    Teams in jobs Self directed work teams group of employees who

    are accountable for a whole work process Quality circle small group of employees who monitor

    productivity & quality and suggest solution Virtual team uses computer & technology to link

    team members who are geographically dispersed Flexible work schedules

    Compressed workweek no. of workweek compressedby increasing working hours

    Flextime employee contract to work specific numberof hours a week but free to choose time for hisconvenience

    Job sharing where two-part time employees performa job that otherwise would be held by one employee

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    THANK YOU!!!