“The Right Solution Guaranteed”Our four step sales process ensures that you get the right solution for the right price.

Step #1

Step #2

Step #3

Step #4

Initial Meeting

Discovery Process

Technical Round Table

Demonstration & Proposal

Step #1

Initial Meeting

• Explain the Process• Identify Needs• Discuss Current Issues

Discuss

Talk about VCT

• VCT Process (USP)• Customer/VCT Responsibilities

Outline

Discovery Process

• Gather information on current system (s)

Technician will go to site

Discuss plans for growth

• VCT• Customer

Outline responsibilities

• Set up a time for the demonstration & proposal

Discuss final steps with customer

Step #2

Step #3

Technical Round Table

• Discuss application with technicians and operations manger• Application defined• System defined• Install hours applied

Sales person

Step #4

Demonstration & Proposal

• Demonstrate system with customer

Sales person

Outline Customer/ VCT responsibility

Closing the Deal

• Onsite checkup• Available assistance 24 x 7

Follow up

“The Right Solution Guaranteed”

If you are not completely satisfied with your solution, we will take it back and issue a full refund.

Correct ApplicationInstallation

“The Right Solution Guaranteed”Our five step installation process ensures that your application is installed correctly.

Step #1

Step #2

Step #3

Step #4

Step #5

Customer Meeting w/

Project Manager

Go Over the Details with

Customer

Customer Round Table Training Install the

system

Step #1

Customer Meeting w/

Project Manager

• Outline customer/VCT responsibilities and let the customer know what we need to move forward• How install works

Project Manger

Go Over Details w/ Customer

• Discuss• Extension list• Features• Key data

• Go over the Customer/VCT responsibilities

Project MangerStep #2

Step #3

CustomerRound Table

• Demo the solution again with all customer data. • Training guide• Installation process

• Trainer will be involved at the round table meeting

VCT

Schedule training and installation

Step #4

Training

• Train the customer• Assistance available 24 x 7

VCT

Step #5

• Install the System

VCT

Install the System

“The Right Solution Guaranteed”

If you are not completely satisfied with your solution, we will take it back and issue a full refund.

Follow UpProcess

“The Right Solution Guaranteed”Our two step post-installation process ensures that your application continues to run smoothly.

Step #1

Step #2

Onsite Follow Up

Step #1

Onsite

• Onsite with the customer after the install is complete

Trainer & Technician

• VCT will work with the customers’ employees on questions and issues

Day 1

• Technician• Onsite for the full day• Give the service procedure to site contact for future service

Day 2

Follow Up

• Follow up on all customer questions & problems

30 Days

• Job packet• Check off list• Survey• Back ups• Software• Warranty

Give to Customer

Step #2

“The Right Solution Guaranteed”

If you are not completely satisfied with your solution, we will take it back and issue a full refund.