PSTC Instructors are all emergency

communications experts that are both

dispatchers and passionate Instructors.

All PSTC Instructors consistently

receive outstanding evaluations.

Call now for reservations

– 800-348-8911

We invite you to visit our sister site at

www.911cares.com for online shopping for great

9-1-1 gifts and gear!

Date: March 30, 2015 Hours: 8:30 - 4:30

Tuition: $169 MCOLES Approved

#PST 201402B Hosted by:

Isabella Co. Central Dispatch in Mt. Pleasant, MI

For reservations call PSTC at 800-348-8911

or register online at www.pstc911.com

PSTC is well known for their “Customer Service the 911 Way” class. This special “Spirit to Serve” course takes service to the next step. We borrow the term “spirit to serve” from the Marriott Hotel Corporation. We also love the concept of Disney’s “on stage – off stage” mindset. What do these organizations have in common? Service and staff empowerment are key to their success.

How do those of us in the 9-1-1 and emergency communications profession encourage people to have a spirit to serve? For protocol driven agencies using prod-ucts like Priority Dispatch and other systems, how do you stay protocol compliant and still offer sincere and vital customer service? We will show ways of taking the “robotic voice” out of any call taker and blend pre-arrival compliance with spectacular service delivery!

Have you ever attended a class that is filled with negative examples? We are very proud to say that this class is evenly balanced with mistakes as examples blended with many positive examples and demonstrations of great service. Students will walk away with positive examples of a spirit to serve.

Let the PSTC team demonstrate ideas of employee driven service while maintaining information gathering, professionalism, policy compliance, complacency avoidance, risk management and instilling true service while they lis-ten to the caller rather than just hear the caller. This class is tailor made for anyone from line-level to management. Everyone will walk away with tools you can use and ideas to improve quality assurance scores if you have a Q program. With or without Q, students will improve customer satisfaction with both internal and external customers.

This class addresses a personal “mind set” or an individual commitment to quality service. We don’t want 9-1-1 and emergency communicators to provide service be-cause they are told to provide it. We would rather they want to deliver the wow to calls for service. After all, we are far from “just a dispatcher”.

An additional segment of the class is a thought process of a “let’s move forward” mantra rather than bad habits that perpetuate bad service. Do any of these sound familiar: slamming the phone and loudly sharing how “dumb” a caller is, picking up a phone and being sarcastic because the caller is a “frequent flyer”, not following pol-icy since “we’ve gotten a dozen calls on that” or dismissing a caller just because “they have no idea where they are”? We will show students effective ways of managing their issues of call complacency or repetitive call dismissal.

Give PSTC a chance to salute your great people with a re-affirmation of their outstanding service while we also provide a gentle reminder or an effective tune-up to those that have lost their way…or never had a true “spirit to serve” to begin with. You will love the results of our inspiring and education filled “spirit to serve” class. Students will leave with new tools and with an invigorated energy.

To host this class, just call PSTC at 800-348-8911 or e-mail kevin@pstc911.com

Public Safety Training Consultants PO Box 5508 Redwood City, CA 94063 650-591-7911 Fax 650-591-8911 Fed ID 82-0576267

ALL PSTC CLASSES COUNT TOWARDS YOUR IAED IN-SERVICE TRAINING REQUIREMENTS! See www.pstc911.com for details.

TRAINING ANNOUNCEMENT

UNDERSTANDING STATE AND FEDERAL FIREARMS DISQUALIFICATIONS, 2015 The Michigan Department of State Police Firearms Records Unit, has scheduled the following training classes for agencies and staff issuing Licenses to Purchase, for officials making policy decisions regarding License to Purchase, and property officers in determining eligibility for the release of firearms. The class is a Michigan Commission on Law Enforcement Standards (MCOLES) recognized program and discusses the Brady Handgun Violence Prevention Act, the Michigan Firearms Act of 1927, as amended, and how these laws impact an individual’s ability to obtain a License to Purchase. State and federal factors to consider in denying a License to Purchase are discussed in depth. The latest requirements and restrictions for conducting National Instant Criminal Background Check System (NICS) verifications are reviewed, as well as the restoration of a convicted felon’s firearms rights. These classes will also focus on drug disqualifications, domestic violence, denials and appeals, along with procedural and legislative updates. There is no charge for this training session. Please register for a class through the MSP contact name listed below either by telephone or by email. The training material will be sent electronically to the email address provided and attendees must print the training material and have it available for class. CONTACT NAME: Samantha Jewell, MSP Field Support Section Secretary CONTACT PHONE: 517-241-0667 CONTACT EMAIL: jewells4@michigan.gov DATE: March 24, 2015 HOST AGENCY: Delta Community College LOCATION: Delta Community College

North Wing Room 007 1961 Delta Road University Center, Michigan 48710

DATE: April 21, 2015 HOST AGENCY: Port Huron Police Department LOCATION: Port Huron Municipal Center

Training Room 508, 5th Floor 100 McMorran Boulevard Port Huron, Michigan 48060

DATE: May 7, 2015 HOST AGENCY: Escanaba Department of Public Safety LOCATION: Bay College

Room 2020 at the MTEC 603 College Avenue Escanaba, Michigan 49829

• Class hours: 8:30 a.m. – 4:30 p.m. (Each site).

• Lunch/breaks: Each class will have at least a 30 minute lunch and two 15 minute breaks.

• Instructor: Mr. Jason Pierce, 517-241-2102, piercej@michigan.gov

• MCOLES recognized program.

• Certificate of training provided to all participates who complete the training.

• Training material will be provided free of charge electronically prior to class.

DATE: June 3, 2015 HOST AGENCY: Michigan State Police LOCATION: Michigan State Police Training Academy

7426 North Canal Road Room C2 Lansing, Michigan 48913

NOTES: Attendees must have government issued photo identification to enter the MSP training academy. Parking is available on the North West side of the building. The cafeteria is available for lunch. The Canteen (MSP Gift store) will be open from 11:00AM to 2:00PM to purchase gifts. DATE: June 17, 2015 HOST AGENCY: Waterford Township Police Department LOCATION: Waterford Township Police Department

5150 Civic Center Drive Waterford, Michigan 48329

DATE: July 29, 2015 HOST AGENCY: Osceola County Sheriff’s Office LOCATION: Osceola Emergency Management

306 North Patterson Reed City, Michigan 49677

Since 1982, Wicklander-Zulawski & Associates, Inc. (WZ) has trained over 200,000 law enforcement professionals. The WZ Seminar on Criminal Interview & Interrogation ties the interpretation of verbal and physical behavior into a structured approach of interview and interrogation.

This course is unique in that it provides training in multiple techniques of interview and interrogation, including the WZ Non-Confrontational Method, Behavioral Interviews and the Reid Method*. The WZ Non-Confrontational Method is a structured, conversational approach that often results in an admission (or multiple admissions) without the suspect ever making a denial or protesting their innocence. Moreover, the resulting legally-acceptable confession often includes information not revealed during the investigation.

• Room Setting & Preparation • Legal Aspects • Theme Development • Handling Explanatory Denials • Enticement Questions

• WZ Non-Confrontational Method • Behavioral Analysis Interview • The Reid Method* • Development of the Admission • Interpretation of Verbal & Physical Behavior

There is more than one way to interrogate a suspect. If a person is trained in multiple methods, they have the ability to use the technique most appropriate for the type of case and individual they are interviewing.

* WZ is licensed by John E. Reid and Associates, Inc. (Reid), originator and developer of the Reid Method. WZ was licensed by Reid in 1984. Since that time, the extensive updates for this seminar, including the WZ Method of Non-Confrontational Interview & Interrogation, have been developed by WZ using the latest information from legal, psychological and interrogation

research.

Wicklander-Zulawski � 4932 Main Street � Downers Grove, IL 60515 � 800.222.7789 � www.w-z.com

Five (5) or more attendees save 10%.

Registration and Payment. Pay by credit card or check made payable to Wicklander-Zulawski & Associates, Inc. For WZ’s Cancellation Policy visit our website at www.w-z.com/faq.php#10.

FBI Physical Training with John Van Vorst

Fitness Instructor

Hosted by

Canton Police Department

Course Description: Two day training workshop includes:

• Functional exercise training to enhance operation readiness and optimize health & well being

• Mindful, personalized and sustainable nutrition • Behavior change/adherence

Classroom time and hands on training using fitness equipment such as:

• Resistance bands • Barbells • Free weights • Medicine balls

Course Dates: March 30 & 31, 2015 Course Times: 8:00 a.m. – 5:00 p.m. Cost: FREE Who Should Attend: All Law Enforcement Personnel & Fire Fighter Personnel Location: Summit on the Park 46000 Summit Parkway Canton, MI 48188

Registration: Kari Ferguson, Canton Police Department Administrative Coordinator

Phone 734/394-5451 Fax 734/394-5478

E-mail kferguson@canton-mi.org

DeWolf and Associates Presenting

FIELD TRAINING OFFICER SEMINAR FTO PROGRAM: The Field Training and Evaluating Program is an extension of the law enforcement selection process. It combines pre-field training with objective evaluations to ensure that the standards of a competent law enforcement officer are met. The San Jose Model of Field Training is taught during this course. This is a 40 – hour course designed for experienced uniform patrol officers to learn the “new job/task” of becoming a Field Training Officer – FTO. The program will emphasize the FTO’s role in teaching, training, coaching and evaluating the recruit officer as they “earn” the right to wear your department’s uniform. Each student will receive a Field Training and Evaluation manual for this course. COURSE OBJECTIVES:

⇒ Field Training Personnel Selection ⇒ Utilizing the Standard Evaluation Guidelines ⇒ Field Training Officer Conduct/Responsibilities ⇒ How the FTO Creates a Learning Environment ⇒ Remedial Training and the Problem Recruit ⇒ The Purpose of Documentation ⇒ Program Administration ⇒ Field Training Program Operation ⇒ Performance Evaluations ⇒ Legal Issues for the FTO

INSTRUCTOR: DeWolf and Associates: Dan A. DeWolf, instructs “Field Training Officer”, “Supervising and Managing the FTO Program”, “Supervision of Police” and other related courses at the Oakland Police Academy, Northwestern University Center for Public Safety, Lansing Community College and various other institutions. He also responds as a training consultant with Police and Sheriff Departments He retired as a Lieutenant after 31 years of service with Bloomfield Township and is a Past Director of the Michigan Chapter to the National Association of Field Training Officers (NAFTO). DATE: March 30 – April 3, 2015 (Monday through Friday) TIME: 8:30 a.m. to 4:30 p.m. COST: $ 695. (MCOLES / 302 REGISTERED) ** MMRMA members may receive partial reimbursement! LOCATION: Troy Police Training Center 4850 John R Troy, MI 48085 REGISTRATION: DeWolf and Associates : www.DeWolfFTO.com On - Line P. O. Box 793 Bloomfield Hills, MI 48303 ' (248) 828 - 8055

FIRE SCENE PRESERVATION AND INVESTIGATION INSTRUCTOR: David Row is a retired fire investigator and Sergeant from the Oakland County Sheriff’s Office, with over 20 years in full-time fire investigation and 30 years law enforcement experience, along with four years in the private fire investigation field. Mr. Row is the Senior Fire Investigator and Midwest Regional Fire Coordinator for the Liberty Mutual Insurance Company, with an office in Farmington Hills, MI. He has taught similar courses to police and fire agencies across Michigan for the past 17 years. COURSE DESCRIPTION: The Fire Scene Preservation and Investigation course will provide valuable insight into fire scene preservation by suppression crews or first responders, arson investigation techniques, legal information, and actual case studies to assist the fire fighter, fire investigator, crime scene technician, first arriving police officer or detective. TOPICS INCLUDE:

• Legal information pertaining to arson and explosives, and the investigation of those incidents • Evidence collection and preservation. • Authority to enter and search and seizure procedures. • Report writing and the associated ASTM standards • Vehicle fire investigations • Mobile home fire investigations • Investigating the fire fatality This course complies with Firefighter 1 and 2, and Fire Officer 1 and 2 requirements. DATE: April 10, 2015 TIME: 8:00 am - 4:30 pm COST: $75.00 LOCATION: Oakland Police Academy Oakland Community College 2900 Featherstone Road Auburn Hills, MI 48326-2845 Phone: (248) 232-4220 Fax: (248) 232-4225 – This Course is MCOLES Approved –

Cooper Institute

Law Enforcement Fitness Specialist and Law and Fire Injury Prevention

Hosted by Canton Police Department

Course Description: Two classes in one week. The 4 ½ day Law Enforcement Fitness Specialist course is designed specifically for the law enforcement and public safety professional who are involved in developing and delivering physical fitness programs in their academy or department. The ½ day Law and Fire Injury Prevention workshop teaches these professionals to identify common job-related injuries in first responders and provides information on how to develop appropriate injury prevention programs. Gain the skills to select and teach strengthening, flexibility and balance exercises that target weak links that can lead to injury. Learn why a strong core is an important key to injury prevention and optimal execution of specific work-related tasks. Discover why core exercises like crunches are not enough to prevent injury. Practice the exercises and gain valuable teaching tips in hands-on breakout sessions.

Course Dates: June 22 - 26, 2015 Course Times: Day 1: (Check-in 7:30 am) 8:00 am - 5:00 pm

Day 2-4: 8:00 am - 5:30 pm Day 5: 8:30 am - 5:00 pm

Cost: $780.00 per person (302 Funds Approved)

When you have 3 or more you can receive a group discount

Who Should Attend: All Police and Fire Personnel

Location: Summit on the Park 46000 Summit Parkway Canton, MI 48188

Registration: Cooper Institute Phone 800/635-7050 http://www.cooperinstitute.org/pub/class_list.cfm?course_id=381

REGISTRATION DEADLINE IS MAY 29, 2015

REMIT PAYMENTS TO: The Safariland Group Phone: 1-800-347-1200 option Training Email: training@armorholdings.com ATTN: Yvette Cox 13386 International Parkway Fax: 904-741-9993 Yvette.cox@safariland.com Jacksonville, FL 32218 Email: products.Training@safariland.com Federal Tax ID: 592044869

LESS LETHAL INSTRUCTOR COURSE

Location: E. LANSING, MI

Date: SEPTEMBER 22 – 25, 2015

Host Agency: MSU POLICE

Class Info POC: Yvette 800-347-1200 Opt Trg / yvette.cox@safariland.com

Closest Airport: Lansing Capital Regional Int’l Airport

All Courses Provide Instructor Development For In-Service Training, Including Reviews Of Policy Development And Civil/Criminal Liabilities. Safariland Training Group Supplies All Munitions For Live-Fire Exercises.

OC Aerosol Projectors ICP 8 hrs – 1st Day Tuition: $ 100.00

Oleoresin Capsicum Formulations / Carriers

Projectors / Propellants / Delivery Systems

Effectiveness / Safety / Liability Factors

Criteria for Selection

Operational Guidelines / Practical Exercises

Decontamination / First Aid

Officer Survival Techniques

Integrated Use of Force Options

Deployment Methods

Tactics for Surviving an OC Attack

Contamination Exercises

Less Lethal Impact Munitions ICP 8 hrs – 2nd Day Tuition: $ 275.00

Introduction to Specialty Impact Munitions

Weapons and Munitions: 12ga. / 37mm / 40mm

Single Projectiles / Multiple Projectiles

Operational Considerations - Skip Fire / Direct Fire

Crowd Control Considerations (open and contained)

Single Target Acquisition / Dynamic Entry Support

Physiological / Psychological Effects

Incident Case Studies / Liability Consideration

Test Data: Blunt Trauma / Ballistics and Energy

Development of Policy and Procedures

Live Firing Exercises / Operational Scenarios

Chemical Munitions ICP 8 hrs – 3rd Day Tuition: $ 350.00

Types and Forms of Chemical Agents (CN/CS/OC)

Technological advancements in Pyrotechnics, Blast, and Aerosol Munitions

Escalation of Chemical Deployment

Crowd Control Principles / Outdoor Considerations

Barricade Subject / Space Denial

Powder OC / CN / CS

Contamination Exercises

Tactical Deployment of Hand Held Grenades, and 37 mm/40mm Launchers

Techniques and Tactical Considerations

Decontamination / First Aid / Protective Masks

Distraction Devices ICP 8 hrs – 4th Day Tuition: $ 350.00

Introduction to Explosives

Distraction Devices: Types and Nomenclature

Reloadable and Non-Reloadable Devices

Decibels / Candela / P.S.I.

Overpressure: Cause and Effect / Anderson Blasgage

Handling / Storage / Rendering Safe

Tactical Deployment / Safety Considerations

Incident Case Studies

Gripping, Handling and Deployment Drills

Live Firing Exercises / Operational Scenarios

**ATTEND ALL 4 DAYS AND RECEIVE DISCOUNTED TUITON OF $895.00**

ONLINE REGISTRATION REQUIRED VISIT OUR WEBSITE AND GET REGISTERED TODAY

http://www.safariland.com/Training

Classroom Location Address: MSU POLICE

1120 RED CEDAR ROAD E. LANSING, MI 48824

Confirmation / Equipment Checklists Are Faxed to Registered Students Two Weeks Prior to Course

Suggested Hotels Phone Dist. / Range Fitness Rm. Breakfast

Townplace Suites 517-203-1000 1 Mile Yes Yes

CANCELLATION OF REGISTRATION MUST BE SUBMITTED 10 DAYS PRIOR TO CLASS

LINGUISTIC INTERVIEWING AND STATEMENT ANALYSIS TECHNIQUES

INSTRUCTOR: Daniel T. Marsano, CIFI, CFE, Vice President, Special Investigations, Prudential Insurance Company. Mr. Marsano is an internationally recognized expert in Behavioral Analysis Interviewing, Interrogation and Statement Analysis Techniques, and is a regular featured presenter at fraud conferences throughout the U.S. and Canada. A former police officer and detective, he has worked as a consultant to numerous law enforcement agencies on unresolved homicide cases and been a consultant to John Reid and Associates in the development of a Telephone Interviewing Techniques program. Mr. Marsano has authored numerous published papers and articles on the subjects including the book, “In Search of Truth…An Analytical Approach to the Interview Process.” COURSE DESCRIPTION: The ability to conduct a thorough and comprehensive interview is the most important skill any investigator needs. The morning portion of the day will provide a firm foundation for extracting maximum information during the interview process, while also exploring proven methods for the detection of deception and/or missing information. Utilizing linguistic analysis techniques, we will discuss ways to find the hidden clues in the subject’s own language that present a clearer picture of what happened and what the subject really knows. In the afternoon, we will expand upon these principles, delving into more complex linguistic analysis of written transcripts of actual cases. These studies will enhance the participant’s ability to recognize the hidden information within the words of the subject. THE COURSE IS DESIGNED TO ENHANCE THE STUDENT’S SKILLS TO: • Conduct more thorough interviews • Utilize more strategic questioning tactics • Recognize and analyze linguistic clues in the subject’s words • Identify indicators of deception and/or missing information • Proceed with greater confidence when confronting deceptive subjects DATE: April 17, 2015 TIME: 8:00 am - 4:30 pm COST: $210.00 LOCATION: Oakland Police Academy Oakland Community College 2900 Featherstone Road Auburn Hills, MI 48326-2845 Phone: (248) 232-4220 Fax: (248) 232-4225 – This Course is MCOLES Approved

and the

BROWNSTOWN TOWNSHIP POLICE

Present:

“Managing Officer Involved Fatal Force Encounters”

March 23, 2015 0830 – 1630 hours

Brownstown Twp. Police 23125 King Road, Brownstown, MI 48183

Cost: $165 per person

(MCOLES 302 Approved)

Is your department fully prepared to handle an "Officer Involved Shooting"? If you don't have policies, procedures, a shooting review team and investigators that are trained in these types of incidents, then you as administrators, supervisors, investigators and trainers are exposing yourself and your agency to unnecessary liability. This course is designed to identify areas in your department that need improvement when dealing with officer involved shootings. Because....It's not a matter of IF it's going to happen at your department, but WHEN. The course is instructed by Chief James Carmody (Wyoming, MI, Police Department), and Lt. Joseph Platzer (Port Huron, MI, Police Department). Lt. Platzer has personally been involved in O.I.S. and is an experience trainer and SWAT Team leader. Chief Carmody is a 40-year police veteran with experience in investigating O.I.S. and preparing policies and procedures to properly investigate those incidents.

REGISTER: Call Diana at (810) 320-9517 or Email at therossowgroup@gmail.com

Call for more information and to learn what others have to say about the course.

PSTC Instructors are all

emergency communications

experts that are both dispatchers

and passionate Instructors. All

PSTC Instructors consistently

receive outstanding evaluations.

Call now for reservations

– 800-348-8911

We invite you to visit our sister site at

www.911cares.com for online shopping for 9-1-1

gifts, gears and goodies!

Date: March 31, 2015 Class Hours: 8:30 - 4:30

Class Cost: $169 MI MCOLES Approved

# PST 201402A Hosted by:

Isabella Co. Central Dispatch in Mt. Pleasant, MI

For reservations call PSTC at 800-348-8911

or register online at

www.pstc911.com

This all new PSTC class focuses on leadership issues for all levels of emergency communications centers. The class was first presented at the NAVI-GATOR 2013 International Conference where it sold out and the course re-ceived overwhelming reviews.

The class helps students learn the key traits of a successful leader and ways to ensure that you can achieve a level of leadership that co-workers will appreciate and respect. The perfect student for this course is a current lead, supervisor, manager, director, trainer, training manager or line level staff mem-ber that strives to be a future leader. Existing “leaders” are strongly encouraged to attend so they can evaluate their best traits and set goal to be more effective.

Sadly, many agencies promote or hire Supervisors but never guide or train them to be true leaders. That sets the scene for the replication of bad habits, no su-pervisory skill sets and a loss of respect from the “troops”. This class gets your team in the mindset of leadership with tools that can be used immediately.

Topics included in this class are:

-Building a foundation of trust

-Mission and Purpose – affirming the mission

-Demonstrating a commitment to excellence

-Recruiting, training and keeping the best people

-Motivating staff and remediating poor performance

-Lead by Example – what does that really mean?

-Building Alliances – Building Bridges – Building Respect

-Effective communications styles (both written and verbal)

-Empowering individuals and teams

-How to lead by example and gain faithful followers

-Knowing and adapting to your team

-Understanding the generational divide – Gen X & Y success!

-Measuring success and learning from failure

-Mentorship in the workplace

-Having and communicating key values

This effective one day class is now available to travel to your region.

To host or sponsor this class, contact Kevin Willett kevin@pstc911.com

800-348-8911 x102

Public Safety Training Consultants PO Box 5508 Redwood City, CA 94063 PHONE: 650-591-7911 FAX: 650-591-8911

ALL PSTC CLASSES COUNT TOWARDS YOUR IAED IN-SERVICE TRAINING REQUIREMENTS! See www.pstc911.com for details.

and the

Ingham County Sheriff’s Office along with the

Lansing Police Department

Present:

“Our Noble Profession” A Refresher

March 26th, 2015 0830 - 1130 hours

or repeated at 1300 - 1600 hours

(Two separate sessions of the same course)

Ingham County Sheriff’s Office Training Center

630 N. Cedar St, Mason, MI 4854

Cost: $70 per person (MCOLES 302 Approved)

During these trying times, we need to remember the importance of our membership in a noble profession. Regardless of what is going on politically and economically, warriors continue to be courageous, selfless, and pay the ultimate sacrifice for our communities. We fight the good fight, no matter what! At times like this, it is hard to remember that since the beginning of time warriors have performed during times of adversity and hardship. It is the privilege of being in the company of warriors who have protected those who can't protect themselves for hundreds of years. The course is instructed by Chief Neal A. Rossow (retired), a 36-year law enforcement professional and police trainer. Chief Rossow has a no-nonsense approach and keeps his classes lively, open and engaging. He has presented in Michigan, at state and national conferences, and at departments throughout the United States. His inspirational style will leave you with a new outlook on our chosen profession. Audience: Police and corrections.

REGISTER: Call Diana at (810) 320-9517 or Email at therossowgroup@gmail.com

PPCT GAGE (Ground Avoidance Ground Escape) and Spontaneous Knife Instructor Course

Cost: Approved for 302 funding Date:

GAGE only - $300 June 29-July 3, 2015

GAGE and Knife - $500 8am – 4pm

YOU MUST ATTEND GAGE IN ORDER TO ATTEND KNIFE

Location: Registration:

Dearborn Police Department Kevin Rize, e-mail:knrcontrol@aol.com

16099 Michigan Ave. or 734-716-6494

Dearborn, MI 48126

(313) 943-2213

We are glad to announce that PPCT GAGE and Spontaneous Knife Instructor Course will be held at the Dearborn Police Department on June 29-July 3, 2015.

The GAGE (Ground Avoidance Ground Escape) Instructor class will be held June 29 until the afternoon of July 1, 2015 followed by the Spontaneous Knife Instructor Class starting in the afternoon of July 1 and ending July 3, 2015. YOU MUST ATTEND GAGE IN ORDER TO ATTEND KNIFE INSTRUCTOR. This class will involve both classroom and practical exercises, with an emphasis on practical exercises. Attendees should be in good physical condition upon attending this class.

Please contact Kevin Rize for registration or for more information on the class. MCOLES Approved

DeWolf and Associates Presenting

PUBLIC INFORMATION OFFICER PUBLIC INFORMATION OFFICER: Public Information Officers communicate information between their agency and the public, especially the media. PIOs serve as media liaisons and answer questions, issue press releases and arrange interviews with agency executives and employees. Excellent communication skills, both written and verbal, are key attributes in this job. This two (2) day course is designed for Law Enforcement staff who are responsible for providing media information to the public. This program will provide the participant with the essential tools to better position their department in a professional and effective manner while meeting with the media. COURSE OBJECTIVES:

⇒ Who is “The Press” ⇒ Understanding the Four Functions of the Press ⇒ The Three “C”s of Media Relations ⇒ What is the Role of the PIO ⇒ How to Create Your Message ⇒ How to Prepare for Media Interviews ⇒ Developing Proactive Strategies ⇒ Creating a Press Release ⇒ Performing at a Press Conference ⇒ Establishing a Media Policy

INSTRUCTOR: DeWolf and Associates: Chief Christopher Jahnke is a 25-year law enforcement veteran who retired as the Chief of Police with the Royal Oak Police Department in 2011. Chris was promoted to Sergeant in 1998 and served both in patrol and the Traffic Safety Unit. During this time Chris frequently represented the police department when dealing with both print and television media. As Chief, Chris regularly provided interviews to print, local and national television outlets. Chris received his Bachelor’s degree from Michigan State University in 1983 and Master’s degree from Eastern Michigan University in 1991. In addition, Chris is a graduate of Eastern Michigan University’s Staff and Command (89-2) and FBI National Academy (Session 227) where his focus was in Media Relations.

DATE: March 4 – 5, 2015 TIME: 8:30 a.m. to 4:30 p.m. COST: $ 345. (MCOLES / 302 REGISTERED)

LOCATION: Eaton County Central Dispatch 911 Courthouse Dr. Charlotte, MI 48813 REGISTRATION: DeWolf and Associates : www.DeWolfFTO.com On - Line P. O. Box 793 Bloomfield Hills, MI 48303 ' (248) 828 - 8055

SIMUNITION FX®

SCENARIO INSTRUCTOR AND SAFETY CERTIFICATION COURSE

INSTRUCTORS: The expert staff of instructors from General Dynamics – OTS – SIMUNITION®.

COURSE DESCRIPTION – “Training For The Real World” is the motto of SIMUNITION® and this training will prepare officers for the violent encounters they may face. This course gives students the hands-on experience with the SIMUNITION FX® training ammunition technology, weapons conversion kits, and SIMUNITION® protective equipment. Students will participate in scenario-based training learning how to incorporate SIMUNITION FX® training safely and realistically for their departmental training programs. The first day will be classroom instruction while the last two are spent in scenario-based training exercises. Service weapons, live OC spray, impact weapons and knives are not permitted on the CREST training site at any time during training.

SOME TOPICS INCLUDE: • SIMUNITION® Products/technology • Scenario-based Training • Weapon Conversion kits • Training Guidelines • Protective Equipment • Time/Resource Management • Scenario Development

REQUIRED EQUIPMENT: • Duty belt • Full body covering is recommended • Tact-lights • Protective gloves • Appropriate footwear • Long-sleeve BDU’s

SIMUNITION® will provide pistol conversion kits as well as M-16’s/M-4’s, MP-5’s, shotguns and associated equipment. SIMUNITION® will also provide basic protective equipment, all training ammunition, as well as training aids, such as training impact weapons and training OC. DATES: Safety Instructor – April 14-16, 2015 Recertification – April 14-15, 2015 TIME: 8:00 am - 4:30 pm COSTS: Safety Instructor – $625.00 Recertification – $350.00 LOCATION: Oakland Police Academy Oakland Community College 2900 Featherstone Road Auburn Hills, MI 48326-2845 Phone: (248) 232-4220 Fax: (248) 232-4225

– This Course is MCOLES Approved – No shows will be billed unless cancellation is received 5 days prior to class