federal firearms license case study 2010

Coloseum Software Corporation

Case Study 2010

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Coloseum Software has completed an extensive research study on the FFL Dealer. This Case Study was conducted in effort to prove electronic compliance software can reduce or eliminate common human errors. The firearms industry is one of the most regulated industries in America and as a result errors are common and often result in the revocation of FFL licensees. Prior to the release of compliancy software for the firearm industry, dealers had limited tools to deal with human errors. The following findings were gathered from a study commenced with 100 participating FFL Dealers over a period of 3 years in 50 states. (2006-2009) The study was based on an average of 10,000 firearm transactions per year. The study consisted of the following:

• On site observation of the FFL Dealer. • Data feed back. • Questions and Answers from the FFL Dealer. • Inspection results before and after AIMI eBook Pro was

implemented.

Study Requirements: The FFL Dealers participating have been inspected using manual methods or other electronic boundbook software and inspected again after using AIMI eBook Pro. This study continues to prove that not only can the process of purchasing a firearm be fast but also accurate for both the buyer and for the FFL Dealer.

AAccccuurraaccyy In 2005, one year prior to this study, 39% of FFL violations were based on mistakes or missing information on the written Form 4473. 61% of violations were based on the other factors (i.e. disposition not complete, firearms not entered, serial numbers improperly recorded, failure to complete a 3310.4, Multi-Handgun Sales report). Coloseum Software set out to provide a vertical solution to address the everyday issues above and beyond the common clerical errors with the Form 4473. This study reports the results based on these numbers. *Data Sheet A provides the top 15 examples found in our study of repetitive mistakes made on the written form 4473. *Datasheet B covers the 61% of compliance violations not caused by the 4473. *Datasheets C shows common occurrences when using AIMI eBook Pro.

“It is important for the FFL Dealer to realize they are the keeper of records as an extension of the ATF who facilitates all paperwork. Only when that is understood will we see significant changes in the Firearms Industry.” James LaMonte , CEO Coloseum Software Corp.

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Several scenarios provided in *Datasheets D, E & F will document the time involved in the standard written 4473 method from our studies. Coloseum Software’s designs reduce the amount of time involved in a firearm sale by an average of 86% with an average hourly reduction time of 11 to 96 hours per week. This frees up more employee resources to complete more sales transactions in less time with more accuracy.

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Manual AIMI eBook Pro Time Saved Percentage of Savings*

0


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eKiosk by Coloseum Software Corp. enables any Federal Firearms License (FFL) dealer using AIMI eBook Pro to have their customers electronically fill out the required Form 4473 over the Internet using Aimiebook.net. The Customer’s e4473 is then transmitted into AIMI eBook Pro where it is placed in a holding queue to be completed when the customer arrives to finalize the firearm purchase. Note: Coloseum Software’s eKiosk is a pre-application to complete an official 4473 and is not used in place of that method. The customer must first present their valid, government issued ID before proceeding. eKiosk was released in January 2009 to eliminate the need for the FFL Dealer to purchase additional hardware. With eKiosk, customers have no direct access to the Dealers firearm records so they can submit the e4473 from any internet environment.

Time Reduction Extensive research has proven that eKiosk not only saves time but also increases accuracy. This study has shown a significant time reduction in the 4473 process using eKiosk. Processing Facts:

• The implementation of the eKiosk process has reduced 4473 processing time by 85%. • A typical written 4473 transaction has the average completion time of 30 minutes. • A typical eKiosk 4473 transaction has an average time of 5 minutes and 51 seconds. • If used in a state with a NICS check, and eSign is approved, the 4473 process can be

completed in 3 minutes and 28 seconds when using stored data in AIMI eBook Pro and the Direct NICS Check offered in the AIMI eBook Pro.

• eKiosk 4473 transactions have a proven 99% accuracy rate (factoring in human data entry errors). Customer Facts:

• eKiosk customers surveyed showed a 70% reduction in the stress level of completing written 4473 paperwork, when purchasing a firearm.

• 98% of eKiosk customers* surveyed stated they enjoyed the eKiosk experience and would choose a dealer using eKiosk over a dealer who doesn’t, for future firearm purchases. *Note 2% customers surveyed did not trust electronic online processing.

Dealer Facts:

• All Dealers in our study stated that using eKiosk has changed the way they do business, allowing them to complete more sales transaction, in less time, with supreme accuracy.


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Datasheet A During Coloseum Software’s three year study of nearly 30,000 firearms transaction, the following data was reported.

• In three years, the study showed no changes in human errors. The original base data was taken from a DOJ report for YR 2005 which reported 39% of errors were 4473 related, and 61% were non 4473 related errors.

• The following data will show there were no reductions in the occurrence of these

errors by any other available methods previous to the advent of compliancy software.

• During the three year study the data showed common clerical errors could be

verified and quantified.


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Datasheet A 39% of FFL violations were based on mistakes or missing information on the written Form 4473 reported during Coloseum Software’s 36 month study. The following are the results of 30,000 firearms transactions.

Common Mistakes when Completing Written Form 4473Acurracy Before

Aimi eBook Pro SolutionsAccuracy

AfterFailure to include middle name and not middle initial on written form. 56.40% Aimi eBook Pro as well as the Kiosk will not allow dealer to continue a firearm sale if the

middle name field is left blank. If a salesperson puts a middle initial instead of a middle name the software will prompt for a complete middle name.

99%

Failure to check firearm type on written form. 74.30% Aimi eBook Pro will not continue an electronic 4473 transaction if dealer has not checked a firearm type in Box 18 in the 4473 process.

100%

Failure to have buyer resign written form if delayed. 63.70% Aimi eBook Pro promts dealer to have customer resign form if transaction is the next business day.

99%

Failure to fill out multiple handgun form within 5 business days. 38.80% Aimi eBook Pro not only prompts the salesperson if a customer has purchased a handgun within 5 business days but also completes the multi sale form adding all information needed and making the form available to print.

100%

Failure to start written paperwork over after a transaction is on hold for 30 days. 47.80% Aimi eBook automatically calculates a transaction period on hold. After 30 days the transaction is cancled and moves to a canceled transaction folder to remind dealer to begin transaction again as required by the DOJ.

100%

Proceeding a written transaction before 3 business days with no reply from NICS.

77.40% Aimi eBook Pro will mark transaction with a green proceed after 3 business days and allow dealer to complete the transaction until that time.

100%

Failure to dispose a firearm correctly on written form. 56.30% Aimi eBook Pro has exclusive features design to insure a firearm is disposed of correctly. The program is designed to take the user through a step by step process to dispose a firearm prompting for every required field.

99%

Failure to add city or state in city/state field on written form. 41.60% Aimi eBook Pro will not allow a customer to be saved if any of the required information fields are missing. All required fields for a firearms sale are highlighted in the add/edit customer entry section.

100%

Failure to have customer completely answer all required questions on written form.

55.10% Aimi eBook Pro follows all customer questions on form 4473. If a question is missed a prompt will inform the dealer or customer that the question is missed. If a question is answered incorrectly Aimi eBook Pro will deny the firearm transaction only after form is signed by customer.

100%

Failure to add state of residence on written form. 56.30% Aimi eBook pro will not allow a firearm sale if required fields in the customer information are missing.

100%

Failure to have customer sign and date written form. 67.30% Aimi eBook Pro will promt the sales person to print the first 2 pages of the 4473 and have the customer sign and date the form before proceeding.

99%

Failure to add ID info on line 20A on written form. 65.10% In Aimi eBook Pro indentification is added in the customer profile. The program will not allow the dealer to save customer information without entering a valid form of identification. Aimi eBook Pro will also track the expiration date of identification. A prompt will remind the dealer when the identification is expired and will not allow a sale until the information is updated.

100%

Failure to add MDI Date on 21C. 37.20% Aimi eBook Pro will not allow a transaction to complete without a entering an MDI date. When a transaction is out on hold the software will immediately check the delayed box in box 20C. The transaction will not continue until the MDI date is enterered into the software changing the status of the transaction to proceed and allowing the salesperson to continue.

99%

Failure to add 21D call back status on written form. 73.10% Aimi eBook Pro will promt the dealer to add call back status in line 21D 99%

Clerk fails to sign, date and add title on written form. 86.30% Upon ATF approval of eSign electronic signature in Aimi eBook Pro a captured signature will be used to avoid this issue.

99%


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Datasheet B During Coloseum Software’s three year study of nearly 30,000 firearms transaction the following data was reported:

• In the three years the study showed that 61% of compliance violations were not referencing 4473 issues.

• The original base data was taken from a DOJ report for YR 2005, which reported

61% of non 4473 errors occurred and only 39% were 4473 violations.

• What the following data will show is there were no reductions by any other method previous to compliancy software to reduce these compliance errors.

• During the three year study the data showed common errors could be verified

and quantified.


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Datasheet B Other Common Compliance Errors 61% of FFL violations were based on Other Common Compliance Errors reported during Coloseum Software’s 36 month study. The following are the results of 30,000 firearms transactions.

Other Common Compliance Errors Acurracy Before Aimi eBook Pro Solutions Accuracy After

Dealer fails to check if an FFL is active when aquiring or transferring a firearm. 27.30% Aimi eBook is equiped with eFFL check. The software will pull required information into Aimi

eBook and track the expiration of the FFL prompting the Dealer to recheck upon expiration.

100%

Dealer fails to complete a NICS check. 76.30% Aimi eBook is equiped with NICS EZ Check. This allows Dealer to do a quick NICS check within the software returning the NTN number to the 4473 form.

100%

Dealer fails to record dispositions correctly in boundbook. 33.70% When a firearm is disposed in Aimi eBook the software automatically records the disposition in the boundbook with all required information.

99%

Dealer fails to complete NFA forms correctly when transfering a firearm. 38.50% Aimi eBook has built in NFA forms. When doing an NFA transfer forms 3, 4 or 5 will automatically fill out within the program. All other NFA forms are built into the program as well.

99%

Dealer fails to properly submit Theft/Lost paperwork. 41.70% Aimi eBook has a Theft/Lost report built in to the software. 99%

Dealer fails to properly submit paperwork when destroying a firearm. 53.80% Aimi eBook has a Destroyed Firearms report built in to the software. When completing this process the application will submit the destroyed firearm into the boundbook automatically.

99%

Dealer fails to properly submit firearms when they are aquired. 38.30% When submitting a firearm that has been aquired Aimi eBook highlights all fields that are

required by the ATF for the dealers boundbook. When saving the information promts will show if any of the required field are left out not allowing you to save the firearm until all required field have been entered.

99%

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ManualAccuracy

eBook ProAccuracy

ManualAccuracy

eBook ProAccuracy

* 61.80%

* 11 Hours

* 96 Hours

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20

40

60

80

100

120

100

100

80

60

40

20

10

120* 99.9%

* 61.26%


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Datasheet C During Coloseum Software’s three year study of nearly 30,000 firearms transaction the following data was reported:

• The following datasheet will list the common errors using AIMI eBook Pro. • A large percentage can be reduced with DOJ adoption of eSign.

• As with any introduction of technology there is a natural evolution of the

technology and the user’s adjustment to the technology.

• During the three year study the data showed common errors could be verified and quantified.

Learning curve in technology and user training along with other methods will further reduce common human errors. Software is only a tool and not a replacement for human interactions


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Datasheet C Common Errors using AIMI eBook Pro Common Errors reported during Coloseum Software’s 36 month study. The following are the results of 30,000 firearms transactions.

Common Errors Found When using Electronic System Occurances Aimi eBook Pro Solutions Accuracy After

Deringer is not recorded as a handgun /no multi sale form prompt. 2 System changed to add new type. This allows for user to select whether it's a pistol or handgun. Multi sale form updated and will be released in version 2.

100%

Dealer does not sign and date Form 4473 after printing from system. 383 Upon ATF approval of eSign electronic signature in Aimi eBook Pro a captured signature will be used to avoid this issue.

100% Upon Approval

Dealer does not print instruction pages. 563 Aimi eBook Pro will print all pages of the 4473 including the instruction pages as required by the ATF. The software also has the ability to re-print select pages if nessesary.

99%

Dealer selects wrong serial number when adding firearm to form. 863 Aimi eBook Pro has a Delete Issue function which will roll back a transaction allowing the Dealer to correct serial number and re-enter the transaction using the same 4473 number.

100%

Dealer enters incorrect serial number when logging in firearm information. 1273 Aimi eBook Pro has an Update Serial function which will allow the Dealer to update a serial number that was entered incorrectly.

100%

Total 3084


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Datasheet D

Datasheet E Datasheet F

The following section covers the results of a time and accuracy study with the use of manual methods and compliancy methods.


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Datasheet D

Time Savings - Scenario 1 – Standard Handgun Sale Comparison - Scenario 1 is bases on a standard handgun sale. 1 Handgun - NICS Check - Does not include Acquisition & Disposition - Does not include POS Checkout time * No online Aimiebook account setup * Time averaged based on customer typing skills

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 1 - 1 Hand Gun w NICS Time * No Online Account Set up Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Form N/A Customer enters information into Kiosk 1:15 - 4:21**Customer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – NICS 1:38 MinClerk completes background check – NICS 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A

Total Time 30 Min Total Time 7:44 Min

Time Savings - Scenario 2 – Standard Multi Handgun Sale Comparison - Scenario 2 is bases on a standard 2 handgun sale. 2 Handgun - NICS Check - Multi Sale Form - Does not include Acquisition & Disposition - Does not include POS Checkout time * No online Aimiebook account setup * Time averaged based on customer typing skills

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 2 - 2 Hand Guns w NICS Time * No Online Account Set up Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk 1:15 - 4:21**Customer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – NICS 1:38 MinClerk completes background check – NICS 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A Time completing Multi Sale Form - Aimi eBook Pro 5 SecTime completing Multi Sale Form 7 Min

Total Time 37 Min 7:49 Min


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Datasheet D

Time Savings - Scenario 3 – Standard Handgun Sale Comparison w State Check - Scenario 2 is bases on a standard 2 handgun sale. 2 Handgun - State Check - Multi Sale Form - Does not include Acquisition & Disposition - Does not include POS Checkout time * No online Aimiebook account setup * Developing API's for State Checks * Time averaged based on customer typing skills

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 3 - 1 Hand Gun w State Check Time * No Online Account Set up Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk 1:15-4:21***Customer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – State 6 Min*Clerk completes background check – State 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A


Time Savings - Scenario 4 – Standard Multi Handgun Sale Comparison w State Check - Scenario 2 is bases on a standard multi handgun sale 2 Handguns - State Check - Multi Sale Form - Does not include Acquisition & Disposition - Does not include POS Checkout time * No online Aimiebook account setup * Developing API's for State Checks * Time averaged based on customer typing skills

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 4 - 2 Hand Guns w State Check Time * No Online Account Set up Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk 1:15-4:21***Customer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – State 6 Min*Clerk completes background check – State 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A Time spent completing Multi Sale Form - Aimi eBook Pro 5 SecTime spent completing Multi Sale Form 7 Min



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Datasheet D

Total Time Savings – No Aimiebook.net customer account set up


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Datasheet E

Time Savings - Scenario 1 – Standard Handgun Sale Comparison - Stored Customer Aimiebook.net account - NICS Check - Scenario 1 is bases on a standard handgun sale. 1 Handgun - NICS Check - Does not include Acquisition & Disposition - Does not include POS Checkout time * Customer has Aimiebook account * Time averaged based on customer typing skills

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 1 - 1 Hand Gun w NICS Time * With online Account Set up Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk 2:23 Min**Customer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – NICS 1:38 MinClerk completes background check – NICS 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A


Time Savings - Scenario 2 – Standard Multi Handgun Sale Comparison -Stored Customer Aimiebook.net account - NICS Check - Scenario 2 is bases on a standard 2 handgun sale. NICS state - Multi Sale Form - Does not include Acquisition & Disposition - Does not include POS Checkout time * Customer has Aimiebook account * Time averaged based on customer typing skills

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 2 - 2 Hand Guns w NICS Time * With online Account Set up Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk 2:23 Min**Customer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – NICS 1:38 MinClerk completes background check – NICS 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A Time spent completing Multi Sale Form-Aimi eBook Pro 5 SecTime spent completing Multi Sale Form 7 Min



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Datasheet E

Time Savings - Scenario 3 – Standard Handgun Sale Comparison -Stored Customer Aimiebook.net account - State Check - Scenario 1 is bases on a standard handgun sale. 1 Handgun - State Check - Does not include Acquisition & Disposition - Does not include POS Checkout time * Customer has Aimiebook account * Developing API's for State Checks * Time averaged based on customer typing skills

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 3 - 1 Hand Guns w State Check Time * With online Account Set up Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk 2:23 Min***Customer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – State 6 Min*Clerk completes background check – State 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A


Time Savings - Scenario 4 – Multi Handgun Sale Comparison -Stored Customer Aimiebook.net account - State Check - Scenario 1 is bases on a standard handgun sale. 1 Handgun - State Check - Does not include Acquisition & Disposition - Does not include POS Checkout time * Customer has Aimiebook account * Developing API's for State Checks * Time averaged based on customer typing skills

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 4 - 2 Hand Guns w State Check Time * With online Account Set up Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk 2:23 Min***Customer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – State 6 Min*Clerk completes background check – State 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A Time spent completing Multi Sale Form-Aimi eBook Pro 5 SecTime spent completing Multi Sale Form 7 Min



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Datasheet E

Total Time Savings – Customer has Aimiebook.net account


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Datasheet F

Time Savings - Scenario 1 – Standard Handgun Sale Comparison - Using eSign - Scenario 1 is bases on a standard handgun sale. 1 Handgun - State Check - eSign - Does not include Acquisition & Disposition - Does not include POS Checkout time * Customer uses eSign - Pending Approval

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 1 - 1 Hand Gun w NICS Time * Customer uses eSign - Pending Approval Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents Customer with 4473 Forms N/A Customer enters information into Kiosk N/ACustomer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – NICS 1:38 MinClerk completes background check – NICS 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A


Time Savings - Scenario 2 – Standard Multiple Handgun Sale Comparison - Using eSign - Scenario 2 is bases on a standard multiple handgun sale - NICS Check - eSign - Does not include Acquisition & Disposition - Does not include POS Checkout time * Customer uses eSign - Pending Approval

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 2 - 2 Hand Guns w NICS Time * Customer uses eSign - Pending Approval Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk N/ACustomer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – NICS 1:38 MinClerk completes background check – NICS 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A Time spent -multi sale form using Aimi eBook Pro 5 SecTime spent completing multi sale form 7 Min



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Datasheet F

Time Savings - Scenario 3 – Standard Handgun Sale Comparison - State Check - Using eSign - Scenario 2 is bases on a standard handgun sale - State Check - eSign - Does not include Acquisition & Disposition - Does not include POS Checkout time * Customer uses eSign - Pending Approval * Developing API's for State Checks

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 3 - 1 Hand Guns w State Check Time * Customer uses eSign - Pending Approval Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk N/ACustomer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – State 6 Min*Clerk completes background check – State 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A


Time Savings - Scenario 4 – Multiple Handgun Sale Comparison - State Check - Using eSign - Scenario 2 is bases on a standard multiple handgun sale - State Check - eSign - Does not include Acquisition & Disposition - Does not include POS Checkout time * Customer uses eSign - Pending Approval * Developing API's for State Checks

Firearm Transaction - Manual Firearm Transaction – Kiosk & AIMI eBook ProScenario 4 - 2 handguns - State Check - Multi Sale FormTime * Customer uses eSign - Pending Approval Time

Clerk greets customer N/A Clerk greets customer and directs to Kiosk N/AClerk presents customer with 4473 Forms N/A Customer enters information into Kiosk N/ACustomer hand forms 4473 handwriting 11 Min Clerk pulls up stored customer Kiosk information 3 SecClerk watches customer fill out forms N/A Clerk verifies ID matched form information 15 SecClerk reads forms 3 Min Clerk prints page 1&2 of 4473 form 20 Sec Clerk verifies ID asks customer to sign and date 1 Min Customer signs & dates form 10 SecManually adds id information to form 4 Min Clerk checks box for firearm type 2 SecClerk adds firearm type on form N/A Clerk completes background check – State 6 Min*Clerk completes background check – State 6 Min Clerk pulls firearm to form in AIMI eBook Pro 10 SecClerk writes firearm information on form 5 Min Clerk prints form 20 SecClerk verifies that firearm information is correct N/A Clerk signs form 5 SecClerk signs and dates form N/A Clerk files form 10 SecClerk files form N/A Time spent completing Multi Sale Form-Aimi eBook Pro 5 SecTime Spent completing Multi Sale Form 7 Min



Case Study 2010

1199

Datasheet F

Total Time Savings – Customers using eSign


Case Study 2010

2200

In Summary This study proves FFL dealers with traditional methods were continuing to repeat errors over the last three years without some type of compliance technology to aid them. The previous traditional methods of, meetings, seminars and employee training were not effective in the reductions of common errors. The common belief is that most violations occur from Form 4473, when, in reality, it only comprises up 39% of violations. 61% of violations were originating from other daily activities from the FFL. Compliancy software has proven it can reduce and/or eliminate the additional 61% of violations. The firearms industry must start adopting compliancy software as a vital tool for the FFL dealer to ensure their continued survival in an industry noted for its myriad of government regulations and paperwork requirements. The following recommendations are reported as a result of this study.

• More aggressive compliancy software in the market place. • Government needs to, without delay, approve eSign to further reduce common

clerical errors.

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federal firearms license case study 2010

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