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Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except where otherwise noted, this work is available under a Creative Commons Attribution 4.0 License (http://creativecommons.org/licenses/by/4.0/ ). Copyright 2014 The Regents of the University of Michigan. MSIS Lunch and Learn - June 13, 2014 1

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Page 1: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Understanding and Navigating Constant Change in the Academic Medicine Landscape

Presenters:

Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo

Except where otherwise noted, this work is available under a Creative Commons Attribution 4.0 License (http://creativecommons.org/licenses/by/4.0/). Copyright 2014 The Regents of the University of Michigan.

MSIS Lunch and Learn - June 13, 2014

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Page 2: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Introduction

Changes exist all around us… ● Job Requirements● Roles● Problems● Location● Major Projects● Structure● Leadership● Team Makeup● … where I put my lunch and get my water!

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Page 3: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

1868-1891. Public domain image.

3

2012- Present. Image CC BY NC University of Michigan, UMHS Media Bank.

Page 4: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

How many EVPMA’s (interim and permanent) have we had appointed from the University of Michigan

Medical School?

A. 1B. 2C. 3D. 4E. 5

Change

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Page 5: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

How many EVPMA’s (interim and permanent) have we had appointed from the University of Michigan

Medical School?

A. 1B. 2C. 3D. 4E. 5

Change

Lazar Greenfield, M.D.EVPMA 2002-2003

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Page 6: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Constant ChangeImage CC BY P-A-T-R-I-C-K Flickr

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Page 9: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Academic Health/Medical Centers (AHC/AMC): 3 Communities

School of Medicine

Teaching Hospital

(Clinical)Practice Plan

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Page 10: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Academic Health/Medical Centers:3 Communities

School of Medicine

Teaching Hospital

(Clinical)Practice Plan

10

University

Page 11: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Academic Health/Medical Centers:3 Communities

School of Medicine

Teaching Hospital

(Clinical)Practice Plan

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Page 12: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Academic Health/Medical Centers:3 Communities

School of Medicine

Teaching Hospital

(Clinical)Practice Plan

12

Page 13: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Academic Health/Medical Centers:Different Models for Governance

School of Medicine

Teaching Hospital

(Clinical) Practice Plan

School of Medicine

Teaching Hospital

(Clinical) Practice Plan

Least integrated

Most integrated

School of Medicine

Teaching Hospital

(Clinical) Practice

Plan

School of Medicine

Teaching Hospital

(Clinical) Practice

Plan

School of Medicine

Teaching Hospital

(Clinical) Practice

Plan

Reference: Levine JK. Considering alternative organizational models for academic medical centers. Acad Clin Pract. 2002;14(2):2–5.

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Page 14: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Academic Health/Medical Centers:Different Models for Governance

School of Medicine

Teaching Hospital

(Clinical) Practice Plan

School of Medicine

Teaching Hospital

(Clinical) Practice Plan

Least integrated

Most integrated

School of Medicine

Teaching Hospital

(Clinical) Practice

Plan

School of Medicine

Teaching Hospital

(Clinical) Practice

Plan

Reference: Levine JK. Considering alternative organizational models for academic medical centers. Acad Clin Pract. 2002;14(2):2–5.

Question:Which one is U-M?

A

E

B C DSchool of Medicine

Teaching Hospital

(Clinical) Practice

Plan

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Page 15: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Academic Health/Medical Centers:Different Models for Governance

School of Medicine

Teaching Hospital

(Clinical) Practice Plan

School of Medicine

Teaching Hospital

(Clinical) Practice Plan

Least integrated

Most integrated

School of Medicine

Teaching Hospital

(Clinical) Practice

Plan

School of Medicine

Teaching Hospital

(Clinical) Practice

Plan

Reference: Levine JK. Considering alternative organizational models for academic medical centers. Acad Clin Pract. 2002;14(2):2–5.

Question:Which one is U-M?

E

School of Medicine

Teaching Hospital

(Clinical) Practice

Plan

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Page 16: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

AHC - 3D Mission

Each of these 3 missions, touch each of the 3 communities, but to varying extents depending on the model

Clinical Research

Education

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Page 17: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

AHC - 3D Mission

Missions are complementary yet competitive

Clinical Research

Education

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Page 18: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

AHC - 3D Mission

Missions are complementary yet competitive

Clinical Research

Education

+ $

- $

- $

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Page 19: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

AHC - 4D Mission?

Clinical Research

Education

Community Service

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Page 20: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

After the completion of high school, what is the typical duration of education/training before

becoming a licensed, independently practicing physician in the US?

A. 6 yearsB. 8 yearsC. 12 yearsD. 15 yearsE. 19 years

Education

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Page 21: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

After the completion of high school, what is the typical duration of education/training before

becoming a licensed, independently practicing physician in the US?

A. 6 yearsB. 8 yearsC. 12 yearsD. 15 yearsE. 19 years

Education

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Page 22: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

After the completion of high school, what is the typical duration of education/training before becoming a licensed, independently practicing physician in the US?

A. 6 yearsB. 8 yearsC. 12 yearsD. 15 yearsE. 19 years

Education

Chart adapted from: AAMC

22

UndergraduateBachelors Degree

Years: 4

Medical School(MD)

Years: 4

ResidencyYears: 3-5+

SubspecialtyYears: 1-4

Board Certification

Recertification

Licensure

Independent Practice

Continuing Medical Education

SubspecialtyCertification

Page 23: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Education

23

UndergraduateBachelors Degree

Years: 4

Undergraduate Medical Education (UME)Medical School (MD)

Years: 4

ResidencyYears: 3-5+

SubspecialtyYears: 1-4

Board Certification

Recertification

Licensure

Independent Practice

Continuing Medical Education

SubspecialtyCertification

Chart adapted from: AAMC

Page 24: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Education

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UndergraduateBachelors Degree

Years: 4

Medical School(MD)

Years: 4

Graduate Medical Education (GME)ResidencyYears: 3-5+

Graduate Medical

Education (GME)

SubspecialtyYears: 1-4

Board Certification

Recertification

Licensure

Independent Practice

Continuing Medical Education

SubspecialtyCertification

Chart adapted from: AAMC

Page 25: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Education

25Chart adapted from: AAMC

UndergraduateBachelors Degree

Years: 4

Medical School(MD)

Years: 4

ResidencyYears: 3-5+

SubspecialtyYears: 1-4

Board Certification

Recertification

Licensure

Independent Practice

Continuing Medical

Education (CME)

SubspecialtyCertification

Page 26: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Medical School FacultyTypes of Faculty:

● Research ● Instructional● Clinical● Adjunct

Education

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Page 27: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

What are the credentials of primary care providers?

A. MDB. DOC. NPD. PAE. Any of the aboveF. None of the above

Clinical Care

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Page 28: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

What are the credentials of primary care providers?

A. MDB. DOC. NPD. PAE. Any of the aboveF. None of the above

Clinical Care

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Page 29: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Gone are the days of having only 1 doctor...

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Page 30: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

New Models

Clinical Care

30All images from The Noun Project. See references at end for attributions.

Page 31: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Research

contributions to new knowledge

“bench to bedside”

“disciplinary guilds” - for reviews of proposals for funding and for verifying results

Basic ResearchPatient-Oriented

Clinical Research

Improve health outcomes

Translation to clinical studies

Translation to health care practice

31Chart adapted from: http://ncrr.nih.gov/

Page 32: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Research

On average, what percentage of research costs are covered by external grants (e.g.

government, foundations)?

A. Over 90%B. 60 - 80%C. 30 - 70%D. Less than 30%

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Page 33: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Research

A. Over 90%B. 60 - 80%C. 30 - 70%D. Less than 30%

On average, what percentage of research costs are covered by external grants (e.g.

government, foundations)?

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Page 34: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Research

Based on: National Science Foundation Survey, 2010, Top 125 Ranked Institutions with NSF Support

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Page 35: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

ResearchBefore > Now > Future

Scope (Data and Team): Small > Big > Massive

Approach: Observation > Analysis and Reduction > Synthesis and Integration

Job Security: Salary Secure > Tenure Uncertain > No Tenure for Research

Control: Investigator > Principal Investigator, Institution, Funder > Program Director

Reference: A. Rees Midgley, 1980. Biological Science Research: Yesteryear, Today, and Tomorrow.

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Page 36: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Discussion / Activity (15 minutes)

Tools and techniques that you can use to focus your efforts and create stability:● Not To Do Lists● Stakeholder Mapping

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Page 37: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Not To Do Lists

To Do: NOT To Do:

USO Program

Transition to Operations Process

Project Management KPIs

Staff Development

Knowledgebase Alignment

Product Owner training

Project Management training classes

Legacy Documentation Cleanup

Expanded Onboarding

“What could I make a good case for doing?”

Time?

Important?

Focus Waste

Bombs Ignore

Y N

Y

N

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Matrix adapted from: Gregory P. Shea, Leading Change in Medicine and Business: Bridging the Gap, e.d. Sheldon Rovin, Aspen, 2001.

Page 38: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Stakeholder Mapping

Influence

Appreciate

Control Those who can ‘control’ the outcome - make the change happen or not happen

Those who can ‘influence’ the outcome - make the change harder or easier

Those who can ‘appreciate’ that the change is occurring, but have little power in affecting the course

Reference: Gregory P. Shea, Leading Change in Medicine and Business: Bridging the Gap, e.d. Sheldon Rovin, Aspen, 2001.

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Page 39: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Stakeholder Mapping

Allies

Bedfellows

Und

ecid

eds

Fen

cesi

tter

s

Opponents

Adversaries

Yes No

Yes

No

“Does the Stakeholder Agree with you?”

“Do you trust the Stakeholder?” Focus time and effort here.

Reference: Gregory P. Shea, Leading Change in Medicine and Business: Bridging the Gap, e.d. Sheldon Rovin, Aspen, 2001.

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Page 40: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Closing Remarks

1. Whitewater needs to be managed to have happy, healthy, engaged staff.

2. Change is constant, especially in medicine.

3. Mapping stakeholders and maintaining to do and not to do lists are example techniques to create stability and provide direction amidst that change.

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Page 41: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

References

Gregory P. Shea, “Leading Change” in Medicine and Business: Bridging the Gap, e.d. Sheldon Rovin, Aspen, 2001.

Association of American Medical Colleges, Group on Information Resources - http://aamc.org/gir

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Page 42: Understanding and Navigating Constant Change in the Academic Medicine Landscape Presenters: Michael Warden, Johmarx Patton, Kathleen Ludewig Omollo Except

Image attributions for New Models of Clinical Care on slide 30

All images from TheNounProject.com● Nurse - CC BY Scott Lewis from the Noun Project● Doctor - Public domain● Person - CC BY Alex Berkowitz from the Noun Project● Brain - Public domain● Pulse CC BY TNS● Coordinate Patient Care - Public domain● Mhealth - CC BY Edward Boatman● iPhone - Public domain● Radiography - CC BY Wojciech Zasina ● Cardiograph - CC BY Wojciech Zasina● Surgery - Public domain● Blood Glucose Meter - CC BY Danilo Casagrande de Almeida● Laptop - CC BY Edward Boatman

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