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United Bank Limited is one of the largest commercial banks in Pakistan having more than 1,320 online branches inside the country. Its 15 branches outside the country are in the United States of America, Qatar, UAE, Bahrain, and Republic of Yemen. Founder: Agha Hasan AbediFounded: November 7, 1959CEO: Atif R. Bokhari

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    Final ProjectOn

    UNITED BANK LIMITED

    -------------------------------------------------

    Submitted By:Aftab Mughal 1632-211004

    MBA (Hon)(Banking & FINANCE)

    Submitted To:

    ___________________________

    PIMSATInstitute of Higher Education

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    FORThe partial fulfilment of therequirements for awarding the degree of

    MBA (Banking & Finance)Assigned by: ____________________________

    Faculty Members Signature: _______________

    Internal Examiner Sign: ____________________

    Name: __________________________________

    External Examiner Sign: ____________________

    Name: __________________________________

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    We are thankful to Allah and many different people for helping

    us creating this project.

    Thanks to our families for their trust and understanding.

    Our friends (who have always been a source of inspiration)

    have helped to create a wonderful academic climate.

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    Our Dearest and most respected ParentsWhose efforts and prayers are great source of strength tous in every noble venture? Their love inspired us to thehigher idea of life.

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    There are many definitions of the word Bankeven the standard encyclopedia

    and law books find it difficult to state exactly what a Bank is!

    There have been many attempts by different writers to explain the exact significance

    of the term Bank. Here some of the definitions are quoted as follows:

    Banking Companies Ordinance 1962 Section 5 (b) defines

    banking as:Banker means a person transacting the business of accepting, for the

    purpose of lending or investment, of deposits from the public, and withdrawal

    by cheques, drafts, order of otherwise, and include any post office saving

    banks.

    According to Crowther:Bank is a dealer of debt, his own and of other people.

    According to Gilbert:A bank is a dealer in capital or dealer in money. He is an intermediary party

    between the borrowers and lenders.

    According to Samuelsson:Commercial banks provide certain services for customers and in return

    receive payments from them.

    Thus the comprehensive definition of the bank is:

    A bank is a financial institution, which deals with money and credit. Itaccepts deposits from individuals, firms and companies at a lower rate of

    interest and gives at a higher rate of interest to those who need them. The

    difference between the terms at which it borrows and at which it lends forms

    the source of it profit.

    No doubt, a bank, thus, is a profit earning institution.

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    VALUE of BANKING

    Banks play very important role in the economic life of a nation. The growth

    of the economy is dependent upon the soundness of its banking system. Althoughbanks do not create new wealth but borrow, exchange and consume. These make

    generation of wealth. In this way they become most effective partners in the

    development of that country.

    To encourage the habit of saving and to mobilize these savings is its basic

    purpose. Banks deposit surplus from the public and then advances these surpluses

    in the form of loans to the industrialists, agriculturists, businessmen and

    unemployed people under different schemes so that they set up their own business.

    Thus banks help in capital formation.

    If there are no banks, then there would be concentration of wealth in fewhands and great portion of wealth of a country would be idle. In the fewer

    developing countries rate of saving is very low and due to this, rate of investment

    and rate of growth is also very low. We can take bank just like a heart in the

    economic structure and capital provided by it is like blood in it. As long as the blood

    is in circulation, the organs will remain sound and healthy. If the blood is not

    provided to any organ then the organ would become useless. So if the finance is not

    provided to agriculture sector or to industrial sector, it will be destroyed.

    Loan facility provided by bank works as an incentive to the producer to increase

    production. Banks provide transfer of payment facility, which is cheaper, quicker

    and safe. Many difficulties in the international payment have been overcome and

    volume of transactions has been increased. These facilities are very much helpful

    for the development of trade and commerce.

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    BANKING SYSTEM

    Banking services are extremely important for both developed and developing

    economy such as Pakistan. Banking services serve two primary purposes:

    o First, by supplying customers with the basic mediums-of-exchange (cash,

    current accounts, and credit cards), banks play a key role in the way goods and

    services are purchased. Without these familiar methods of payment, goods

    could only be exchanged by barter (trading one good for another), which is

    extremely time consuming and inefficient.

    o Second, by accepting money deposits from savers and then lending the money

    to borrowers, banks encourage the flow of money to productive use and

    investments. This in turn allows the economy to grow. Without this flow,

    savings would sit idle in someones safe or pocket, money would not be

    available to borrow, people would not be able to purchase cars or houses, andbusinesses would not be able to build the new factories the economy needs to

    produce more goods and grow. Enabling the flow of money from savers to

    investors is called financial intermediation, and it is extremely important for the

    growth of economy.

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    HISTORY of BANKING

    Earliest Banks:The first banks were probably the religious temples of the ancient world,

    and were probably established sometime during the 3rd millennium B.C. Banks

    probably predated the invention of money. Deposits initially consisted of grain

    and later other goods including cattle, agricultural implements, and eventuallyprecious metals such as gold, in the form of easy-to-carry compressed plates.

    Temples and palaces were the safest places to store gold as they were constantly

    attended and well built. As sacred places, temples presented an extra deterrent

    to would-be thieves. There are extant records of loans from the 18th century BC

    inBabylon that were made by temple priests / monks to merchants. By the time

    of Hammurabi's Code, banking was well enough developed to justify the

    promulgation of laws governing banking operations.

    Ancient Greece holds further evidence of banking. Greek temples, as

    well as private and civic entities, conducted financial transactions such as loans,deposits, currency exchange, and validation of coinage. There is evidence too

    of credit, whereby in return for a payment from a client, a moneylender in one

    Greek port would write a credit note for the client who could "cash" the note in

    another city, saving the client the danger of carting coinage with him on his

    journey.

    Pythius, who operated as a merchant banker throughout Asia Minor at

    the beginning of the 5th century B.C., is the first individual banker of whom we

    have records. Many of the early bankers in Greek city-states were metics or

    foreign residents. Around 371 B.C., Pasion, a slave, became the wealthiest and

    most famous Greek banker, gaining his freedom and Athenian citizenship in the

    process.

    The fourth century B.C. saw increased use of credit-based banking in

    the Mediterranean world. In Egypt, from early times, grain had been used as a

    form of money in addition to precious metals, and state granaries functioned as

    banks. When Egypt fell under the rule of a Greek dynasty, the Ptolemies (330-

    323 B.C.), the numerous scattered government granaries were transformed into

    a network of grain banks, centralized in Alexandria where the main accounts

    from all the state granary banks were recorded. This banking network

    functioned as a trade credit system in which payments were affected by transferfrom one account to another without money passing.

    http://en.wikipedia.org/wiki/Babylonhttp://en.wikipedia.org/wiki/Babylon
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    EVOLUTION of BANKING IN

    INDO-PAK SUB CONTINENT

    The Indian society was quite familiar with the banking, right for the beginning.

    There is also sufficient evidence to show that during 5 th century people were

    accustomed to use hounds as a credit investment. Loans were given to the people

    against personal and other securities such as ornaments, goods and other immovable

    properties.

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    COMMERCIAL BANKING IN

    PAKISTAN

    First Phase (1947 1974):

    o Establishment of Commercial Banking System:There were 19 non-Indian foreign banks in Pakistan at the time of

    independence with the status of small branch network, whose policies and

    operations were controlled by their head office abroad. These banks were

    solely engaged in export of crops from Pakistan. There were only two banks

    in Pakistan at the time of Partition, Habib Bank, which had transferred its

    head office from Bombay to Karachi after the announcement of thepartition, and Australian Bank, which has been working in Pakistani

    territories prior to June 1947.The government of Pakistan, tried hard to

    eliminate the banking crises.

    The imperial bank of India closed down most of its offices in Pakistan,

    which had been working as the agent of Reserve Bank of India was not

    willing to purchase even token amounts of the government of Pakistan. The

    Reserve Bank of India was hardly of any help. It refused to help the govt. of

    Pakistan with advance argument ad-hoc securities to enable them to make

    essential disbursements such as salaries and other obligations to add to the

    difficulties.

    The Indian govt. withheld Pakistans share of 750 million in cash

    balances held by her at the time of independence. The forgoing

    developments clearly brought home the urgency of assuming the control and

    currency in Pakistan and brought to the force the need to setup a central

    banking institution to take the place of reserve bank of India. Therefore it

    was agreed between the Govt. of India and Pakistan to authority of Pakistan

    from 30thSeptember 1947 to 30thJune 1948.

    When it assumed full control of banking and currency in Pakistan the

    first important task before the SBP was to issue of currency notes and

    withdrawal of reserve bank of India, which had been in circulating in

    Pakistan so far.

    Second Phase (1974-1979):

    o Nationalization of Banks:The banking reforms turned out to be a transitional and temporary step

    and hardly after 18 months, the government nationalized the banking

    system. Thus through the Nationalization Bank Act 1974, SBP and allcommercial banks incorporated in Pakistan and carrying on business in or

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    outside the country were brought under the government ownership with

    effect from January 1974. The ownership and management of all Pakistan

    banks stood transferred and rested in the federal government.

    The shareholders were provided compensation in the form of federal

    government bonds redeemable at par any time with in a period of fifteenyears. The amount of compensation was equal to the breakup value of the

    shares in case of commercial banks. For the SBP shares the amount of

    compensation was estimated on the basis of average of the clearing

    quotations during the 6 working days preceding nationalization.

    The chairman, director and chief executive of various banks were

    removed from their offices other than those appointed by the federal

    government and the state bank. The central board of banks, managing

    committees and similar other bodies were dissolved.

    o Causes of Nationalization:The nationalization of banks may be justified on the following grounds:

    - Large business and industrial houses dominate the lending policiesof the commercial banks; this brought forward the problem of

    concentration of wealth.

    - Commercial banking operations were guided by profit motives andas a result the backward regions and the small entrepreneurs were

    never been their favorite customers.

    - The operation of banks, unlike after business, have directimplication on the entire national economy. For instance if the banksraise the cost of their credit, the cost of everything may go up.

    Third Phase (1979-1991):

    o Introduction of Islamic Banking:In 1977 the Bhutto government was toppled. The martial law

    government planned to reform the banking sector in a novel way. The

    overall policy was to Islamize the economy and the banking system, being

    based on interest was an important target of the new policy. The most

    preferred form of Islamic bank financing profit and loss sharing would

    receive banks to receive deposit without guaranteeing any return.

    The Islamic bank has to acquire a high degree of confidence of the saver

    to make him deposit his money with them. Not even the return of the

    principal amount if guaranteed. The Islamic bank cannot finance the project

    of an investor merely on the furnishing of collateral. The bank will have to

    be a partner in the project. This will require to careful security of the project

    and the assessment of risk involved because profits are the function of the

    amount of risk in the project. Honesty and trust from both sides of the marketare more important to the system of Islamic Banking.

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    Fourth Phase (1991-2000):

    o Privatization And De-Regulation:The government headed by Prime Minister Nawaz Sharif was not fully

    satisfied with the performance of nationalized banks. The areas, which were

    severely criticized, were the falling standard of banking services and

    common red-tapism. There were complaints about the services as delay in

    home remittances, dispatch of cheques, drafts, inefficient counter services,

    bad debts of the banks etc. were on sector application for privatization of

    other banks namely UBL and HBL were also invited but the bidding

    response was quite poor.

    The privatization of these banks is under consideration. Legislation was

    enacted to permit the establishment of new banks and the government

    approved 10 application from the private sector for the grant of commercialbank licenses by SBP, out of these 9 new banks have since been

    incorporated. Till March 1994 there were 20 domestic scheduled banks with

    9825 branches and 21 foreign banks with 66 branches in operation in the

    country. Overall investment of the scheduled banks rose to 76.7%. At

    present there are 24 domestic scheduled with 8137 branches and 19 foreign

    banks with 71 branches are in operation in the country. Total assets of

    domestic scheduled banks amounting to Rs.1563.73 billion on 30 thMarch

    1996.

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    BENEFITS of BANKING for

    ECONOMY

    The deposits and loan services provided by bank beneficial for an economy in

    many ways:

    First, Current account, because they act like cash, make it much easier to buygoods and services and therefore help both consumers and businesses, who

    would find it inconvenient to carry or send through the mail huge amounts of

    cash.

    Second, loans enable consumers to improve their standard of living by

    borrowing money to purchase cars, houses, and other expensive consumergoods that they otherwise could not afford.

    Third, loans help businesses finance plant expansion and production of newgoods, and therefore increase employment and economic growth.

    Finally, since banks want loans repaid, banks choose borrowers carefully andmonitor performance of a companys managers very closely. This helps ensure

    that only the best projects get financed and that companies are run efficiently.

    This creates a healthy, efficient economy. In addition, since the owners(stockholders) of a company receiving a loan want their company to be

    profitable and managed efficiently, bankers act as surrogate monitors for

    stockholders who cannot be present on a regular basis to watch the companys

    managers.

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    UNITED BANK LIMITED

    UBL was established in November 7, 1959 and is one of the major commercial

    banks of Pakistan. The Bank is making every effort to meet the up-coming

    challenges through strategic planning and making the best use of the resources at

    its command. UBL is a Banking Company, which is engaged in Commercial &

    Retail Banking and related services domestically and overseas.

    On 1stJanuary 1974 banking nationalization act was promulgated which states

    that all the banks working in the territory of the state are owned by Federal

    Government. There were 14 banks with 3323 branches within the country and 74

    in foreign country offices. On 1st July 1974 under nationalization act Commerce

    Bank was merged in United Bank.

    There were complaints about the services as delay in home remittances, dispatch

    of cheques, drafts, inefficient counter services, bad debts of the banks etc. were on

    sector application for privatization of other banks namely UBL and HBL were also

    invited but the bidding response was quite poor. Due to above Problems State bank

    of Pakistan has took over the United Bank Ltd in 1996.

    A professional team was appointed in mid 1997 to restructure the bank and to

    commence rightsizing. The management is also in the process of rationalizing the

    branch network and identifying and recovering its doubtful and classified portfolio.It has planned to institute major improvements in customer services and internal

    systems to improve efficiency. It also intends to launch innovative products. The

    bank is increasing resource mobilization through regular deposit campaigns and

    accelerating the process of recovery of outstanding advances and non-performing

    assets.

    In October, 2002 UBL was sold to Abu Dhabi Group of Industry and Best Way

    Group of Industry with 51% shares were given to them.

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    UNITED BANK LIMITEDs

    VISIONThe statement said with a vision of becoming a World Class Bank together with

    its 'you come first' philosophy, the UBL has come a long way in the journey to

    accomplish its vision.

    UNITED BANK LIMITEDsMISSION

    Set the highest industry standard for quality, across

    all areas of our operation, on a sustained basis

    Optimize people, processes and technology to deliver

    the best possible financial solutions to our customers

    Become the most sought after investment and

    Be recognized as the employer of choice

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    UNITED BANK LIMITEDs

    PRESENT POSITION

    United Bank ltd is the third largest bank in Pakistan. UBLhas assets of over Rs.

    550 billion and a solid track record of forty eight years - in addition to the

    convenience of over 1000 branches serving you throughout the country and also at

    several overseas locations.- in addition to the convenience of over 1000 branches

    serving you throughout the country and also at several overseas locations. Its paid

    up capital Rs.8.09 Billion and Reserves Rs.10.261 Billion Inappropriate profit

    Rs.15.56 Billion (as at December 31st2007)

    Long Term Rating AA +:United Bank Limited is one of the largest Commercial Bank in Pakistan.

    The Bank's long term rating is AA +, which denotes good credit quality.

    Protection factors are strong. Risk is modest but may vary slightly from time to

    time because of economic conditions.

    Short Term Rating A-1+:The short-term rating is A-1+, which denotes the highest certainty of

    timely payment. Short-term liquidity, including internal operating factors and /

    or access to alternative sources of funds, is outstanding and safety is just belowrisk free Government of Pakistan's short-term obligations.

    Term Finance Certificate Rating:- TFC - I: 'AA'

    - TFC - II: 'AA'

    - TFC - III: 'AA'

    - TFC - IV: 'AA'

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    FUTURE STRATEGIES

    UBL expects its strong customer focus to drive the Banks future business

    strategy. On the domestic front the bank is already an established player inconsumer banking business. It has taken an aggressive entry into the consumer

    assets market with full range of product offerings, e.g. car financing, home loans,

    etc.

    UBL plans to increase investment in developing human resources, infrastructure

    and internal systems to support the aggressive consumer initiative and exploration

    of new avenues of revenue recognition

    UBL is introducing a range of credit cards backed by visa and master card and

    establish a strong market position through innovation and provision of superior

    value to the customers

    On the international front ,UBL plans to continue to build the core gulf business

    with special focus on trade, With a network presence in Gulf, New York, Zurich

    and London UBL has an ideal opportunity to offer correspondent banking services

    in these key financial centers to a host of small and middle-tier banks in the sub-

    continent, middle east and Africa.

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    HISTORY of UNITED BANK

    LIMITED

    The history of UBL can be divided into four main Phases:

    1. Formulation

    2. Nationalization

    3. Privatization

    4. Today

    1. Formulation:In June 1957, Mr. Agha Hassan Abidi decided to open a Bank different

    from others, to provide modern facilities to trade and industry and to promotethrift and habit of saving amount common thereby stimulating the economy as

    a whole. Necessary formalities completed for obtaining registration certificate

    from State Bank of Pakistan to perform business activities. After passing

    through all these formalities on 7th November, 1959 United Bank Ltd came into

    existence as a Schedule bank.

    The Head office of the Bank was established in the New Jubilee

    Insurance House, 1, l.l Chandrigar Road Karachi. It was registered as a joint

    stock company. The bank was incorporated with an Authorized Capital of Rs.

    20,000,000 and issued and subscribed and paid up capital of Rs. 1,000,000.Saigol family owned it and Agha Hassan Abedi was its first managing Director.

    It had posted a profit of Rs. 0.7 million in its first year of operation with just

    Eight branches at Karachi.

    2. Nationalization:As a policy of nationalization fourteen commercial banks was merged

    into five big banks. So consequently on 21st December 1974 Commerce Bank

    and Union bank was merged with the UBL. Mr.Mushtaq Ahmed khan Yousafi

    took over the charge of UBL. Now, there are six directors, a secretary and apresident.

    3. Privatization of UBL:

    United Bank Limited UBL was the largest privatization attempted by

    the government of Pakistan, launched in June 2001, with 21 interested parties.

    It was impacted by the adverse developments of the September 11, 2001 and

    was finally concluded in October 2002, which left stage only three bidders. The

    consortium comprising Bestway Group (BG), out of the UK and Abu Dhabi

    Group (ADG) from the UAE were finally the winners at a record price.

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    Sale proceed was Rs. 12350 million. This signaled the strong confidence

    reposed by these investor groups, in the improved governance of the country,

    the economic potential, the banking opportunity and the existing management

    of the bank.

    4. UBL Today:Today they bank has taken progressive steps:

    Logo:The United Bank Limited (UBL) management has launched its

    new corporate identity and changed its 44 year-old-logo following its

    privatization.

    UBL Online:Evolution of internet and mobile online banking.

    Money Direct:This remittance facility has been started to facilitate transfer of

    money from UK to Pakistan.

    Click n Remit:This is one of the easiest ways to remit money from U.S.A. to

    Pakistan.

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    MANAGEMENT of UNITED

    BANK LIMITED

    Over view of UBL:

    UBLhas assets of over Rs. 550 billion and a solid track record of forty

    eight years - in addition to the convenience of over 1000 branches serving you

    throughout the country and also at several overseas locations.

    o Date Established: November 7, 1959

    o Chairman: His Highness Shaikh Nahayan Mabarak

    Al Nahayano Deputy Chairman: Sir Mohammed Anwar Pervez OBE

    o President & CEO: Mr. Atif R. Bokhari

    o Branches: 1138: 1121 Domestic, 17 Overseas

    Branches

    o JointVenture with NBP: United National Bank Limited, U.K

    o Representative Offices: Tehran, Kazakhstan, America & China.

    o Subsidiary: United Bank AG Zurich, Switzerland.

    United National Bank Limited,

    UK (Joint venture

    with NBP).

    UBL Fund Managers Limited.

    o Associated Company: Oman United Exchange Company,

    Muscat.

    UBL Insurers

    Limited.

    o Offshore Banking Unit: Export Processing Zone, EPZ Branch,

    Karachi, Pakistan

    o Employees: More Than 10,000.

    o Head Office: State Life Insurance Corp. Building #1,

    I.I. Chundrigar Road, Karachi, Pakistan

    P.O. Box No.: 4306

    Phone: (92-21) 111-825-111

    Gram: "UNITED"

    Fax: (92-21) 2413492

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    Branches by Region

    Region BranchesKarachi 110

    Hyderabad 120

    Multan 165

    Lahore 86

    Faisalabad 162

    Quetta 42

    Peshawar 160

    Islamabad 157

    Azad Kashmir 77

    Total 1079

    Provisional Headquarters

    Province

    Punjab Lahore

    Sindh Karachi

    N.W.F.P Peshawar

    Baluchistan Quetta

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    United Bank Limited

    OVERSEAS NETWORK

    OVERSEAS NETWORK

    COUNTRIES

    Branches Name of Country

    "" U.S.A

    "" Qatar

    "" U.A.E

    "" Bahrain

    "" Republic of Yemen

    "' ZurichRepresentative offices Iran

    "" Egypt

    Associated companies Oman

    HUB Name Branches

    United Arab Emirate 9

    Bahrain 3

    Yemen 2

    Qatar 1

    United States of America 1Export Processing Zone, Karachi 1

    Total Branches 17

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    Branches in U.S.A. U.K. and

    Other Representative &Associated Offices

    New York:

    Address:

    30 Wall Street, 10th Floor,

    New York, NY 10005.

    United States of America

    United Kingdom UK:

    United National Bank

    Branches:

    London

    Birmingham

    Bradford

    Glasgow

    Manchester

    Representative offices:

    o Tehran

    o Kazakhstan

    o China

    Associated Companies:

    o Oman United Exchange Co. Muscat

    o UBL Insurers Limited

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    MANAGEMENT STRUCTURE

    President and Chairman of Board of Director

    Executive vice President

    General Manager of

    Dept. 1 Dept. 2 Dept. 3 Dept. 4

    Dept.5

    Zonal Incharge

    Area Manager

    Branch Manager

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    BASIC STRUCTURE

    Board of Directors

    H.O. Committees

    Support functionsCore Functions

    Divisional Heads Department Heads

    Groups

    Heads/Segment Heads

    Field Operations

    RCE, s / GM, s

    Branches

    President & CEO

    Groups & SegmentsH.O. Committees

    Chairman

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    RCEs ORGANOGRAM

    Regional ChiefExecutive

    Head of Branchesoperations

    MISCoordinator

    Coordinator

    Relationship

    Manager (RA)

    Relationship

    Manager (RM)

    Senior RelationshipManager (SRM)

    Coordinato

    Regional Agric.

    Manager (RAM)

    Regional Operations

    Head (ROH)

    Unit Head

    Agriculture Credit

    Officer (ACO)

    Manager

    OfficerCoordination

    OfficerCoordination

    Driver

    Unit Head

    Area Manager

    (AM)

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    AREA MANAGERS

    ORGANOGRAM

    AREAMANAGER AM

    Area OperationManager (AOM)

    Supervisor

    Funds Transfer

    Cash

    Officer

    CashOfficers

    Cashiers

    Supervisors

    Branch Operations

    Manager

    Hub BranchManager

    Branch Manager

    Coordinator

    RegionalOperations Head

    Business Dev.

    Officer (BDO)

    Officer

    SupervisorCash Outsourced

    Cash Officer

    Officer

    Data

    Input

    Hub E-

    Coordinator

    SupervisorCustomer

    Services

    Commercial

    officer

    Hub BranchOperations

    Data

    Supervisor

    CashierOutsource

    Cash Officer

    CommercialOfficer

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    BUSINESS SEGMENTATION

    UBLs credit process is built around the following basis customer

    constituencies:Corporate Banking Group

    Commercial Banking Group

    Consumer Banking Group

    Investment Banking

    Treasury and Capital Market Group

    International Division

    Financial Institution Division

    Islamic Banking Group

    Business group heads will prepare their annual plans with projected financial

    results and strategies and manage actual transactions and portfolios consistent with

    their asset writing strategies. These groups are also responsible for monitoring their

    performance for annual improvement.

    o Corporate Banking:

    The corporate banking group has endeavored to be the market leader in

    their area and build market share through offering superior services, competitive

    pricing, and a whole product range to valued corporate clients which include

    private and public sector entities

    This group will continue to remain the major contributor to UBLs

    earning by taking advantage of tremendous growth potential of corporate

    clients. The group requires talented, qualified and proactive human

    resources. Frontline relationship managers require a complete grasp of UBLs

    credit policies and procedures as they directly affect existing and future credit

    portfolio handling.

    o Commercial Banking:

    This group caters to the needs of commercial entities and SMEs as

    defined in prudential guidelines of SBP (State Bank of Pakistan). This group

    deals with commercial clients of small to medium size in both private and public

    sector. It operates almost in every city of Pakistan.

    This group aims to fulfill necessary business needs of its customers,

    which are more numerous than corporate clients, however, their individual

    requirements are much smaller than those demanded by corporate clients.

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    o Consumer Banking Group:

    This group provides financial facilities to individuals through a diverse

    product line. Its success depends on the design of effective products,

    comprehensive communication and marketing strategies.

    This group operates almost in all Pakistan cities and also in someinternational location through UBLs network of branches and trained sales

    force. This group offers products such as home loans, personal loans, auto loans,

    business loans and credit card facilities.

    Consumer banking group requires regular training of its workforce and

    the need for imparting basic product knowledge to sales staff is highly

    pronounced in this group as they are in direct contact with the customer base.

    This group conducts business based on structured products that fit into the needs

    of its target market. Product process manuals are developed for these products

    and are provided with credit policy and procedure guidelines.

    o Investment Banking:

    This group specializes in providing innovative and unique advice to its

    clients, assisting them in meeting challenges in an ever changing market. This

    group is equipped with adequate experienced professionals.

    This group will either lead or participate in major Term Finance Certificates

    in the market. It offers a full spectrum of services. Including, TFCs, syndicated

    loans, structured finance, leverage buyouts, project finance, quasi equity

    products, independent advice, equity placements, mergers, corporate

    restructuring, acquisition and other products.

    Although the corporate banking group supports the product line of

    investment banking group, the special nature of these products demands a more

    active involvement of risk management. Risk management is to be proactively

    involved in investment banking group transactions, right from the time of

    initiation until the time of execution.

    o Treasury and Capital Markets Group:

    The major roles of this group include:

    Managing banks liquidity and balance sheet requirement as per UBLand SBP guidelines.

    Dealing in foreign currencies on behalf of its customers.

    Providing treasury and foreign exchange related financial services to

    its clients.

    This group consists of highly qualified and experienced HR who is

    actively involved in dealing with other banks/financial institutions to execute

    transaction in various currencies. In performing these tasks, it undertakes credit

    risk which is identified, monitored and managed by middle staff.

    o International Division:

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    The international division manages overseas operations including

    credits handled by network of overseas branches. With careful planning and

    detailed surveys of market, the international division will explore better quality

    businesses and products and manage them efficiently to enhance UBLs

    profitability and turn the overseas branches network into highly profitable unitof bank.

    o Financial Institution Division:

    This is an independent division operating as a profit center and is

    responsible for catering non-banking financial institutions.

    The division caters to financing needs of all local banks, foreign banks

    and other financial institutions including leasing companies, investment banks,

    DFIs, insurance companies, mutual funds etc.

    Like the corporate banking group, the financial institutions division also

    operates with a structure of relationship managers, providing comprehensive

    solutions to its clients.

    o Islamic Banking Group:

    Roles of Islamic banking are:

    To manage and be responsible for the operations of Islamic

    Banking Business (IBB)

    To liaise with other dept. in the bank and the Shariah advisor to

    ensure smooth operations of IBB

    To ensure that all funds pooled into the Islamic Banking Fund

    (IBF) and channeled into Shariah-Compliant financing and

    investment activities

    To arrange training of staff is Islamic Banking

    To arrange for compilation and submission of such returns as

    may be required to be submitted to SBP from time to time;

    To ensure that all directives and guidelines, particularly those

    applicable to Islamic Banking, issued by the SBP are strictly

    compiled with;

    To maintain the statutory cash reserves & liquidity requirements

    with the SBP as prescribed the SBP; and

    To assume other roles and responsibilities as determined by SBP

    from time to time.

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    UNITED BANKs

    COMMERCIAL BANKING

    If you have a small or medium-sized business, UBL can assist you with the right

    mix of banking services that will help you manage and grow your business. The

    experts of UBL facilitate its customers in the varied financial situations that they

    come across.

    Commercial Banking Products:UBL has taken progressive steps and has introduced innovative products

    and services to provide you a variety of banking and financing services.

    o Agricultural

    o Foreign Currency Savings

    o Foreign Currency Term Deposits Receipts

    o Rupee Transactional Account (RTA)

    o Regular Term Deposits Receipts

    o Small Business

    o Special Notice Deposits Receipts

    o UBL Business Partner

    o UBL Wallet

    o UBL Profito Unisaver

    Commercial Banking Services:UBL has taken progressive steps and has introduced innovative products

    and services to provide you a variety of banking and financing services.

    o UBL Wallet

    o Online Banking

    o Bank Charges

    o Formso UBL e-statement

    1.Agricultural Loan:UBL's agricultural loans on easy terms and conditions to

    small-scale land owning farmers boost the country's economy

    and yield greener harvests. UBL enables farmers to buy good

    quality seeds, fertilizers, pesticides and agricultural implements.

    Through the Government's Loan Schemes for Hairs, UBL helps the formers in

    crops prosperity to make Pakistan's economy stronger.

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    2.Small Business:Under the Small Business Scheme, UBL is providing loans on

    easy terms to those who wish to set up their own small-scale business.

    This scheme is aimed at spreading prosperity in the country by

    reducing unemployment.As more and more people start their own industrial units, the

    country will move steadily towards economic self-reliance.

    BusinessLine:- What is BusinessLine?

    It is a Credit Line/ OD Facility against Residential Property. It is an

    evergreen credit line that the customer can use for his/her business expansion

    UBL Business line a complete solution to all your Business Financing

    needs. With UBL Business Financing facility, one can now take his business to

    greater and newer heights, and achieve the level of success that he truly

    deserves. UBL Business line is a running Finance facility that not only provides

    funds for growth but also enables the customers to capitalize on profitable

    opportunities.

    UBL Drive:UBL Drive is a unique auto financing product which offers features,

    options and flexibility unmatched by any other bank, because at UBL,

    You come first.

    New Car Financing:UBL Drive allows to drive away own car by making a down payment of just

    10% and to top that with low monthly installments

    Used Car Financing:With UBL Drive one can buy his favorite used car (up to 5 years

    old) at the most affordable rates.

    UBL CashLine:

    Introduction:UBL CASHLINE is a personal loan offered to customers. In today's

    dynamic and hard economic environment where one can be in difficulty

    due to any shortage of money for some urgent or routine work, UBL

    CASHLINE guarantees the solution to the customers. This is a loan

    offered to the customers with a view to investing the bank's funds in amanner as to get good return financially and socially.

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    This product of the UBL consumer finance offers very unique features

    and provides complete convenience, affordability and flexibility to the

    customer. People now days are not in a condition to save voluntarily. The

    inflation in our economy is one of the major reasons why people feel

    difficult to save. Saved money losts its purchasing power as the timepasses, so people tend to spend them in some business or buy some

    durables or in any other activity.

    Due to these tough economic conditions people have little money to

    spend for special events. UBL CASHLINE comes to rescue here. It offers

    a cash loan to customer on easy terms and low mark up and encourages

    them to spend for themselves. This product like any other consumer

    finance product has a multiple effect on the economy and positive impact

    on GDP.

    This product was launched in LAHORE in OCTOBER, 2006 and is a

    success since then. It is offered from Rs. 25000-Rs.500000.

    Like all other consumer finance products of UBL, this particular

    product also enjoys a 50% plus market share. Such an achievement in just

    6 months is remarkable. This indicates the overall strategy and vision of

    UBL regarding consumer finance.

    UBL Travelers Cheaques HAMRAH:

    - Introduction:

    UBL was the pioneer in introducing Rupee Travelers Cheques facility

    in Pakistan, as early as 1971.UBL "Hamrah"has been designed keeping

    in mind, both convenience and security - be it business, property, trade or

    personal needs. "Hamrah"Rupee Travelers Cheques are the ideal and

    safest way of carrying cash when traveling anywhere in Pakistan.

    Hamrah RTC's are now accepted at more than 2000 places such as

    hotels, shops, real estate agents, jewelers, car dealers, etc and of course at

    all our UBL branches. UBLhas a 24-Hours customer help-line, providingits customers with round the clock tele-verification of "HAMRAH"

    travelers Cheques.

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    o Salient Features:

    - Absolutely FREE - No Bank Commission, No Excise Duty:

    Bank doesnt charge any commission or excise duty on sale of

    travelers Cheques, Whatever the denomination is.

    - Denominations:

    UBL RTCs are available in Rs. 10,000 and Rs. 5000

    denominations.

    - Easily Transferable and Encashable:

    Hamrah Rupee travelers Cheques are easily encashable at

    designated branches of UBL throughout the country through a single

    signature.

    - Available to All:

    The person does not need to have an account with UBL to buy

    rupee travelers Cheques.

    - Ease of Immediate Assistance in case of Loss or Theft:

    In case of theft or loss of the travelers Cheques the customer just

    has to call the U FIRST SERVIC CENTRE which are providing help to

    customers 24 hours a day and will guide him in the process.

    - Special Facility of Refund:

    Customer can have an immediate refund from the already

    designated branches while traveling inside Pakistan.

    - Valid Until Encashed:

    They can be encashed whenever the customer wants, as there

    validity does not have limit.

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    CORPORATE BANKING

    GROUP

    The mission of UBL is to serve all the corporate needs and ensure full

    satisfaction through product innovation, personalized banking, and top notch

    service.

    The CBG (CORPORATE BUSINESS GROUP) department of UBL defines

    corporate banking in Pakistan. Amongst the local banks UBL CBG is the pioneer

    in providing innovative solutions to its diversified and satisfied customer base. UBL

    CBG is considered to be a major player in the financial market of Pakistan.

    The Corporate Banking Group focuses on attracting and servicing large

    portfolio customers. The forte of UBL is providing exemplary customer serviceusing the "Single Window" concept and product superiority. The Relationship

    Management team manned by highly qualified individuals from the industry has

    steadily expanded the customer base and continues to enhance the cordial relations

    with the esteemed clients.

    Despite the sluggish economic growth in recent years, UBL outperformed all

    the other local banks in the corporate banking sector primarily due to CBG's

    emphasis on establishing and enhancing relationships with foreign/local blue chip

    and middle market customers thereby capturing significant market share.

    UBL's appetite for large exposures coupled with dedicated Structured Finance

    Unit, and an innovative team of professionals having extensive experience of

    Corporate Banking gives it the right platform to succeed in today's competitive and

    a demanding environment.

    The success of CBG has been established from the fact that UBL received the

    'No.1 Euromoney 2000' Best Local Bank award and recognized it to have

    outperformed all other banks. In year 2000, UBL was also voted as the best

    Corporate Bank by the customers of a major foreign bank in a survey. Aggressive

    marketing combined with professionalism has led to an increase in UBL's market

    share with top corporate customers and in some cases replacing Foreign Banks.

    Presently, its portfolio includes the quality names in the country, which wereinitially confined to foreign banks only.

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    TARGET MARKET and

    PRODUCTS

    Objective:

    Optimum utilization of available skills and resources will allow United Bank

    Limited to:

    Build strong customer relationship through a diversified product

    portfolio in targeted markets.

    Provide financial services to customers in an effective manner.

    Achieve strong market position and adequate returns on capital.

    Understanding a target market involves business discipline and selectivity. The

    critical aspects of this process include identifying business potential, definingdesirable opportunities, and adhering to resultant marketing objectives and

    strategies. An unfocused approach to the market may lead to unplanned asset

    concentration of uneven quality.

    Products:

    Development of products at United Bank Limited is need based and is market

    dependant. Innovative products will continue to be formulated as and when

    required.

    At present, United Bank Limited is offering the following major productswhich may be fund based or non fund based:

    1. Short-term Credit Facilities.

    2. Term Credit Facilities.

    1. Short-term Credit Facilities:The financing for the period less than one year or one year is known as short

    term financing. UBL provides different short term facilities to its credit worthy

    clients to meet their short term needs like working capital requirement etc.

    i. Non Interest Cash Finance (NICF):This facility allows a client to withdraw more money than the actual

    balance lying in his account up to a specified approved limit. It is also known

    as bank overdraft, credit line etc. this facility can be secured or clear (if up

    to Rs. 500,000). The facility is generally provided against pledge or

    hypothecation of goods or any other tangible security acceptable to the bank.

    The customer would be required to adjust the advance periodically or within

    a specified period.

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    ii. Export Finance (FAPE I, II,G / LAPC):United Bank Limited provides facility against pre-shipment export

    at an agreed rate of return, as per guidelines established by the SBP or

    respective central banks in the case of international division.

    iii. Foreign Bills Purchased- On Account (FBP-A):This is a post shipment facility known as finance against foreign

    bills. It is allowed to exporter against export bills drawn under different sort

    of letters of credit. This facility remains on customer risk until realization of

    proceeds from the bill of exchange.

    iv. Foreign Bills Purchased-against L/C (FBP) & FBP:United Bank Limited may extend financial accommodation through

    negotiation and/or discounting at prevailing exchange rate, of a foreigndocumentary bill accompanied by relevant document of title to goods.

    v. Payment Against Documents- under sight L/C:Import documents received under sight letters of credit are lodged in

    PAD (payment against documents), and are released upon payment from the

    party.

    vi. Financing against Trust Receipt (FTR/LTR):

    United Bank Limited provides this facility to its customers onrequest, at the time of opening of letter of credit or at later stage, release

    import documents of related goods received under the letter of credit, to

    enable the party to obtain delivery of goods and arrange to retire the

    documents out of the sale proceeds of goods or from other sources. This

    facility is issued against the hypothecation charge on the goods and

    customer fills a prescribed Trust Receipt Form and provides his signatures.

    vii. Financing Against Imported Merchandise (FIM):

    Facility for financing imported goods against import letter of creditestablished through UBL is also made available at partys request on the

    basis of mark-up for a short period not exceeding 90 days. This facility may

    be repaid within the validity period either in part or in lump sum.

    viii. FE-25 Financing:Fe 25 financing uses the banks foreign currency deposits held under

    FE25 accounts scheme. This facility is classified as a working capital

    facility and is allowed to exporter and importers, with a maximum tenure of

    180 days from the date of shipment, or as otherwise stipulated by the StateBank of Pakistan guidelines.

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    ix. Inland Bills Purchased:Inland bills purchased facility will be allowed to customers against

    inland documentary bills. This facility will also be allowed for the purchase

    of cheques and purchase of drafts up to the amount stipulated by the Statebank of Pakistan for the clean facility In case of the dishonor of this

    instrument, the related partys account shall be debited. Simultaneously the

    drawer shall immediately be asked to arrange for sufficient funds in his

    account for adjustment.

    x. Commercial Paper (CP):This is a short-term facility directly issued to the obligor. It is an

    unsecured facility with tenor of less than 1 year. State Bank of Pakistan

    guidelines for commercial paper is required to be followed for issuance bythe company and participation by banks. Large rated companies allow the

    investor to invest directly without the need for an intermediary.

    xi. Money Market Line (MML):This is a short term facility. It is used when the client desires to fix

    markup for the tenure of the transaction. Money Market Line (MML) is used

    by corporation with back to back lines booked by treasury. Money Market

    Line (MML) is usually availed as a sub limit of working capital facilities.

    2. Term credit Facilities:All credit facilities approved for tenor greater than 1 year with a fixed

    repayment schedule are defined as term credit facilities.

    As a rule, term credit facilities are deemed to carry a greater degree of risk

    than short term facilities. Accordingly, they need to be analyzed in depth and

    with an outlook of 5 to 7 years.

    There are two types of term credit facilities, which are usually approved by

    the bank. They are:

    Fund Based.

    Non Fund Based.

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    Fund Based:These are the facilities, in which bank actually disbursed the cash to the

    client or its customers.

    i. Commercial and Industrial Loans.

    ii. Term Finance Certificates (TFC).iii. Syndication.

    iv. Project Finance.

    i. Commercial and Industrial Loans:

    Tenor must not exceed 7 years.

    Principal must be amortized through regular installments, preferably

    quarterly.

    Markup should preferably be paid quarterly.

    ii. Term Finance Certificates:Bank will also invest and purchase term finance certificates and privately

    placed term finance certificates as deemed to be viable and feasible that is issued

    by existing or new clients. Credit guiding principles are the same as that of for

    industrial and commercial term loans except that the nature of the instrument is

    tradable under prevailing laws and rules.

    iii. Syndication:

    Syndication is defined as any transaction involving commondocumentation (including, but not limited to, security sharing arrangements)

    between United Bank Limited and other lenders for the purposes of extending

    financing facilities to a client.

    iv. Project Finance:Project finance is defined as methodology applied to the large scale

    financing of specific assets, often utilizing a special purpose project company

    where repayment is primarily based on future cash flows generated by project

    assets finance, and where risks are entirely encapsulated within the context ofthe project and its contractual framework, with lenders having only limited or

    no recourse to project sponsors.

    Non-Funded:These are the facilities, in which bank actually disbursed to the client or

    its customers:

    i. Guarantee (Bonds).ii. Documentary Letter of Credit.

    iii. Credit Facilities to Individuals.iv. Lending Against Shares.

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    i. Guarantee (Bonds):United Bank Limited may issue guarantees (Bonds) on behalf of its

    customers in favor of government entities or private beneficiaries. The

    guarantees issued in favor of government beneficiaries are considered lower risk

    compared to guarantees issued to in favor of private beneficiaries.Primarily, guarantees would be issued in accordance with state bank

    guidelines.

    ii. Documentary letter of credit:A letter of credit is one of the most widely used modes of settling

    international trade debts. It is also a convenient and common method of

    obtaining short term facilities from banks.

    - Letter of Credit:A letter of credit (L/C) is one of the most widely used modes of

    settling international trade debts. It is also a convenient and common

    method of obtaining short-term finances from banks.

    L/Csare broadly classified as follows:

    1. Sight letters of credit (DP)

    2. Usance letters of credit (DA)

    1. Sight Letters of credit (DP):

    In case of sight L/C (DP), the draft is drawn at sight and

    relevant documents are held by importing bank until retired

    (released) by the customer.

    3. Usance letter of credit (DA):

    In case of Usance letters of credit (DA), the draft is drawn

    for a certain period (number of days) clearly mentioned in L/C,

    payable by the customer on due date

    v. Credit Facilities to Individuals:Extension of credit facility to individuals other than through consumer

    banking products will not normally within the scope of the business of UBL and

    will be treated as a special type of loan requiring approval for the group

    executive.

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    vi. Lending against Shares:Lending against shares falls into two categories:1. Margin Financing (MF)

    2. Extension of credit facilities against shares held as collateral.

    The purpose of both types of lending differs.

    1. Margin Financing (MF):

    Margin financing is defined as lending against collateral of listed

    equity securities where the objective of the borrower is to invest in the

    equity market.

    2. Extension of credit facilities against shares held as collateral:

    Extension of credit facilities against shares held as collateral

    enables the borrower to pledge his portfolio of shares and avail financingto cater to his business or any personal need including any need other

    than further investment in the equity market. The need may be to finance

    working capital requirement or any other financing requirement. The

    following credit principles are adopted for extension of credit facilities.

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    CREDIT POLICY

    In UBL, group executive risk heads the risk and credit policy which is a group

    an independent function responsible for setting up frameworks for addressingdifferent types of risks faced by bank including credit risk. Since formally approvedcredit manual 1998, credit policies and procedures have been further developed andmodified through credit policies bulletins. This credit policy aims to consolidatechanges made since last approved policy, and incorporate the latest concepts ofdocumenting and presenting credit, an improved credit approval system and astreamlined credit process that has been inducted by UBL.

    These policies and procedures cover all business areas of the bank and areexpected to ensure that lending activities and creation of risk assets are executed

    prudentially and systematically. The goal of this policy is to achieve portfolios ofrisk assets that are acceptable quality in order to safely enhance long term corporate

    earnings.This policy is designed to meet the organizational requirements as they exist

    today in addition to provide sufficient flexibility to account for future needs of UBL.This comprehensive document explains UBLs credit policies and procedures.

    Policies and procedures described are minimum requirements under normalcircumstances. However, the risk and credit policy group may establish additionalcontrols whenever appropriate. Going forward, any additions or amendments to this

    policy will be approved by group executive risk and will be ratified by board creditcommittee which will become integral additions to the manual.

    Certain policies and procedures of international division may be amended tocomply with locally prevailing regulatory requirements. After necessary approvals

    by group executive risk and board credit committee, these policies will beconsidered addendum to credit policy manual.

    Objectives:The objective of credit policy is to make risk handling and management

    a core competency of organization and ensure that risks are accurately identified &assessed properly documented and approved, and adequately monitored andmanaged.

    In order to ensure that desired directives are clear and wellcommunicated to relevant functions and departments. This credit policy and

    procedure manuals aim to achieve following objectives:o To provide tools and techniques for implementing an effective credit

    administration and monitoring system.o To establish and explain the credit assessment process by setting out

    outlines for documentary credit, risk assessment and rating system forsound lending practice.

    o To streamline, standardize and impalement credit approval process andto establish functions and responsibilities for staff engaged in creditactivities.

    o To improve quality of UBLs portfolioo To ensure adequate returns on risk assets taken on by UBL.

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    CREDIT PRINCIPLES

    This section outlines the basic principles that United Bank Limited (UBL) will

    pursue for extending credit facilities. These principles will serve as usefulguidelines and precautionary measured for prudent lending.

    (UBL) will not extend any such credit facilities, which violate the rules

    and regulations prescribed by the SBP and/or local central bank from time

    to time.

    (UBL) will consider financing of self-liquidating, cash flow supported

    and well collateralized transactions within a business groups target

    market and risk acceptance criteria.

    (UBL) will participate in syndicated facilities if the transaction fulfills the

    parameters established by the banks.

    (UBL) will, prior to allowing the facilities, satisfy itself that there are

    adequately secured with relevant and legally skilled enforceable

    documents.

    (UBL) will ensure that facilities allowed are well-aligned to customers

    business structure and specific needs.

    (UBL) will assess the customers character for integrity and willingness

    to repay by studying background and credit history of the customer to

    establish commitment to repay.

    Facilities provided by (UBL) will be well diversified into such industrial

    / trading sectors where United Bank Limited (UBL) has the necessary

    skills and resources to achieve a strong market position and adequate

    return on capital.

    (UBL) shall only land up the amount that the customer has capacity and

    ability to repay. Customers liquidity and repayment capacity will be

    determined by careful analysis of Financial Statement and Future

    Projections to ensure that customers financial condition remains

    satisfactory liquid to repay the bank.

    It is against (UBLs) policy to provide financing for speculative purposes

    and / or undesirable activities. For Islamic Banking Business, ShariahCompliant Business activities shall be financed based on evaluation on

    Islamic Financial Accounting Standards (FAS).

    (UBL) shall not allow and credit facility to clients, who have allowed

    waivers / write offs in United Bank Limited (UBL). Any expectation to

    this will need approval of the highest level of credit committee including

    the Group Executive Risk and Credit Policy.

    (UBL) shall maintain adequate margin against credit facilities, in

    accordance with State Bank of Pakistans (SBPs) prudential Regulation

    and / or local central banks instructions. If deemed necessary, the

    appropriate business unit / credit authority may specify a higher margin.

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    (UBL) shall continue to invest in development of officers dealing with

    credit risk management and credit risk process.

    Documents include as annexes of this manual will require regular updates

    and modifications as per the requirements and needs of the businesses and

    changing markets dynamics. The Group Executive Risk and Credit Policywill approve any all updates and modifications in such documents. Any

    major structural changes and / or modifications will require ratification by

    the Board Credit Committee / Board of Directors as well as clearance by

    the State Bank of Pakistan (SBP).

    Any addition/amendments/deletion/deviation in this manual to meet

    changing conditions and / or regulatory/legal requirements of any

    domestic or overseas location will be approved by the Group Executive

    Risk and Credit Policy. However, if any such changes weaken provision

    in this manual, the same shall require ratification by the Board Credit

    Committee / Board of Directors as well as clearance by State Bank of

    Pakistan (SBP).

    This manual represents policies and procedures introduced to streamline and

    consolidate all rules applicable to Credit Policies globally. However, management

    reserves the right to formulate auxiliary credit policies for any domestic or overseas

    location within parameters laid down in the manual.

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    FIELD of ACTIVITIES

    Regional Credit Administration

    FunctionsComposition of Credit Functions:

    Credit and Marketing

    Credit Administration

    Brief Job Description of the Documents:

    oCredit and Marketing: Market new relationship to increase banks assets-based portfolio.

    Financial analysis, evaluation and processing of credit line proposals.

    Monitoring of credit portfolio through Client visits, Factory visits,

    inspection and prepare call reports, visit reports in this regard.

    Responsibilities for the compliance of all pre-approval instructions /

    regulations issued from time to time by Head Office Credit Policy, State

    Bank of Pakistan (SBP) and other regulatory bodies including obtaining

    CIB, Borrowers Basic Fact Sheet, Compliance of ratios, as required

    under Prudential Regulations, per party limit etc.

    oCredit Administration: Disbursement of Credit Facilities including preparation of security /

    charge documents, perfection of collateral, ensure compliance of State

    Bank of Pakistan (SBP)s regulations / credit policy, Head Office (HO)

    circulars and issuance of Disbursement Authorization Certificate

    (DAC).

    Regular monitoring of collateral and asset based portfolio through

    weekly roosters / diaries, CARS Reports, credit maintenance, identifyexceptions and follow for the rectification of the same.

    MIS related to Credit and Credit Administration Department.

    Monitoring of markup accruals, recoveries thereof.

    Liaison with various outside agencies (RCAD Head).

    Miscellaneous jobs.

    Disbursement of Credit Facilities: Preparation / Filling of charge / security documentation as per credit

    approval. Perfection of securities and identification of expectations, if any.

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    Scrutiny of charge / security documents after execution and

    identification of expectations / observations, if any.

    Limit feeding.

    Preparation / Filling of Charge / SecurityDocumentation as per Credit Approval / Credit Policy

    Compulsory Documents:

    Limited Company:

    o Attested copy of Memorandum and Articles of Association to

    ensure that the company can borrow from banks, can

    hypothecate / mortgage its assets to banks, to check seal

    requirement etc.

    o

    List of directors along with specimen signature duly verified byCompany Secretary / Chief Executive.

    o Form-29 (Part of Account opening document).

    o Board resolution to borrow (in case of limited companies).

    Partnership:

    o Attested copy of partnership deed.

    o Attested copy of registration certificate if partnership is

    registered.

    o Mandate to sign all borrowing documents on behalf of

    partnership.

    Sole proprietorship:

    o A declaration if the firms letterhead evidencing proprietor

    name, business etc. (A part of account opening document)

    Club, Association, Trusts, Charitable Institutes, Schools:

    o If the institution is a legal entity (legally registered with the

    concerned authority), all formalities of limited companies are to

    be complied with.

    o Attested copy of bye-laws, rules, trust-deeds etc.

    o It is advisable that opinion from lawyer should be obtained that

    all formalities have been completed and disbursement can be

    allowed to such customers.

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    List of Security Documents Currently Used at UBL

    o Facility wise charge documents: (As per Documentation Check List)

    Charge documents for NICF. Charge documents for NIDF.

    Charge documents for FAPC-l & ll.

    Charge documents for FAFB.

    Charge documents for FIM.

    Charge documents for FTR.

    Charge documents for LBP.

    Charge documents for FBP (Discrepant).

    Charge documents for LG.

    o Security wise charge Documents:

    Letter of Pledge in respect of roots ( Where any commodity id pledge

    with the bank)

    Letter of Lien & se of (in case shares, NIT units, US Dollar Bonds,

    Wapda Bonds, FEBC. SSC, DSC, RIC, Accounts and TDR issued by

    other banks are pledges with the bank.

    Letter of Hypothecation if movables (in case of movable asset as

    security including raw material, work-in-process, finished talks, plant

    and machinery, spares, tools, equipments etc. Letter of Hypothecation for stocks, machinery, receivables (in case of

    current assets as security including raw material, work in process,

    finished stocks, receivables, machinery (movable / immovable), book

    debts).

    Memorandum acknowledging relation of mortgage by deposit of title

    deeds.

    Mortgage deed duly registered with the concerned sub-registrar,

    whenever a registered mortgage required.

    Personal / Corporate guarantee.

    Undertaking of clean finance.

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    Types of Collateral Currently Used

    o Readily Encashable Registered Securities:

    Defense Saving Certificate (DSC) Special Saving Certificate (SSC)

    Regular Income Certificate (RIC)

    Special U.S. Dollar Registered Bonds

    o Readily Encashable Bearer Securities:

    WAPDA Bearer Bonds

    Special U.S. Dollar Bearer Bonds

    Foreign Exchange Bearer Certificates

    o Deposits Held With United bank Limited:

    Saving Deposit

    Current Deposit

    Term Deposit

    o Deposits Held With Any Other Bank:

    Saving Deposit

    Current Deposit & Term Deposit

    o Pledge of any Commodity

    o Financial Guarantee

    o Hypothecation of Assets:

    Movables

    Current Assets

    Receivables

    Plant & Machinery

    o Mortgage of Properties: Equitable Mortgage

    Equitable Mortgage with Token Register Mortgage

    Registered mortgage

    o Clean (SBP has allowed clean financing up to Rs.500,000/-)

    o Personal / Corporate Guarantee

    o Counter Guarantee

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    CREDIT INITIATION

    After describing the main functions of RCAD the process of credit

    initiation is given below in steps:

    1. At first the borrower meets the Relation Ship Manager known as RM in

    the Marketing Unit for the purpose of new facility, extension of existing

    facility, renewal / enhancement of existing facility or rescheduling or

    restructuring of the loan.

    2. RM prepares the credit application of the client. He fulfills all the

    documentary requirements which are necessary to initiate the credit. The

    first requirement is known as Credit Application. This is not a one page

    application rather it is a full document whichcontains a lot of things. Allthe contents of credit files will be discussed after this section

    3. Complete Credit Application is send to RCAD for the purpose of

    scrutiny. If any objection is found the file is returned back to marketing

    unit. If RCAD is satisfied then this file is sent to the credit committee

    for approval

    4. The next step is the approval of the application. The file is transferred

    from RCAD to the credit committee which consists of the following

    authorities depending upon the amount of facility:

    4.1. Senior Risk Manager

    4.2. Global head CRM

    4.3. group Executive Credit Policy4.4. President

    4.5. Board of Directors

    5. The next step is the Issuance of DAC. If the file is approved by the credit

    committee then it is returned back to RCAD which issues DAC to client

    after being satisfied.

    6. When Disbursement Authorization Certificate is issued to the client then

    he can enjoy the facility.

    The note able thing is that for every different proposal there will be different

    RMs and different Credit Committee.

    The person or group of persons who approves the credit file is collectively

    known as credit committee and it is designed separately for each client at different

    Tiers of Capital. For example Senior Risk Manger can approve credit only up to 5

    billion PKR and for above amount approval from Global Head CRM is also

    necessary.

    The process of DAC Issue is showed in the form of diagram in the next page:

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    Borrower

    Initiates the

    Application

    RecommendingAuthorities

    Credit Administration Department Scrutiny

    Approving

    Authorities

    CAD ISSUENCE OF DAC

    Business UnitMarketing

    Credit Committee

    RM

    Unit Leader

    Corporate Head

    Group Executive

    Senior Risk Manager

    Global Head CRM

    Group Executive

    President

    Board of Directors

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    CREDIT APPLICATIONThe main document of the process of credit is the credit application also known

    as CA or Credit approval. As it already have been mentioned that RM in the

    marketing unit prepares this application or proposal to decide whether the bank will

    allow the facility to the client or not. There are many different sort of documents

    which are annexed to this application according to the policies of the bank and

    instructions of the state bank.

    Contents of Credit Application

    1.Executive Summary:In the executive summary the basic information about the company or

    business is mentioned and the bank needs following type of documents:1.1. Company Profile ORR, RM, Legal Structure, Line of Business

    1.2. Purpose of submission

    1.3. Transaction Details

    1.4. Time Banded Description of facilities

    1.5. Financial Review

    1.5.1. Sales

    1.5.2. Cost of Sales

    1.5.3. Profitability

    1.5.4. Receivables1.5.5. Inventory

    1.5.6. Payables

    1.5.7. Liquidity

    1.5.8. Capital Structure

    1.5.9. Leverage

    1.5.10.Debt to Equity

    1.5.11.Interest Coverage

    1.5.12.Comments over financial position

    1.6. Summary Of Bank Line

    1.7. Comments

    2.Facility Appendix:Facility appendix mentions which type of facilities are being requested by

    the client and it includes all the terms and conditions at which loan will be

    disbursed.

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    3.Borrower Basic Fact Sheet:This document describes the basic information about the company. It is on

    the prescribed form according to the instructions of the SBP.

    4.Directors Guarantee:The directors of the company give the personal guarantee that the principle

    together with the interest will be repaid on the predefined dates.

    5.Directors Net worth Statement:The assets and liabilities of each director of the company are also attached

    with the application.

    6.C. I. B. Report (Corporate Credit InformationReport):It is mandatory and statutory requirement that the bank will attach a report

    about the credit worthiness of the company from Credit Information Bureau of

    the SBP.

    7.Request letter:The original request letter on the letter head of the company also attached

    with the CA. This document works as an order letter.

    8.Check List of Prudential Regulations:RM also ensures that all the regulation laid down by the State Bank of

    Pakistan from R-1 to R-13 and from M-1 to M-2 has been duly fulfilled.

    9.ICIL Report International Credit Information Ltd.It is a private company which collects the secret information about the

    companies about their credit worthiness of the companies. A report from that

    company is also attached with the credit application.

    The following different types of documents are required before issuance of DAC

    in respect of any renewal, extension, restructuring / rescheduling or deferrals.

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    Basic Documents:o Memorandum of association

    o Certificate of incorporation

    o Certificate of commencement of Business

    o Subordinated agreements signed by the provider of the loan (in casesubordinated agreement is present in the balance sheet)

    o Form 29/ A (List of directors from SECP)

    o National Identity Card

    o Partnership Deed

    o Board Resolution (for limited companies)

    o Facility Acceptance Letter

    o Site visit Reports

    o Market Checking Report of ICIL

    o

    CIB report of SBPo Audited Financial Statements

    o Prudential Check List duly signed by RM

    o Borrowers Basic Fact Sheet duly signed by RM

    o Search report showing the status of charges over the assets of the

    borrower company from the office of SECP

    Facility Document:

    NICF / FIM / FTR / Export Financing:

    In the case of above facilities following documents are required.o Buy back Agreement.

    o Demand Promissory Note.

    o Letter of Continuity.

    o Other related Documents.

    FE 25 Export Financing:o USD financing documents (drafted by chief legal counsel).

    o Dollar demand promissory note.

    o Undertaking.

    Sight Letter of Credit:

    o Application of opening the irrevocable letter of credit.

    Non Interest Demand Finance:

    o Term Finance Certificate.

    o Demand Promissory Note.

    Syndication term Loan:o Syndication term facility agreement along with terms and conditions.

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    o Vetting Certificate from transaction lawyer.

    o Demand promissory note.

    Security Support Documents:

    Against different types of securities different types of documents arerequired.

    Hypothecation / Floating Charge over Stocks / Book Debts /

    \Hypothecation of Plant and Machinery:

    o 1stpari passu charge / 1sthypothecation charge certificate over the stocks

    and book debts for Rs. Along with supplementary letter of

    hypothecation.

    o 1stpari passu charge / 1stfloating charge certificate over stocks and book

    debts along with deed of floating charge / supplementary deed offloating charge.

    o 1stpari passu hypothecation charge certificate over plant and machinery

    along with letter of hypothecation.

    o Stock reports in case of hypothecated stock.

    o Insurance Policy from UBL approved company covering full value of

    stocks / plant and machinery.

    o Valuation report with FSV.

    Pledge of stock:o Letter of Pledge.

    o Insurance Policy from UBL approved company covering full value of

    stocks.

    o Stock report.

    Pledge / Lien on Deposit Account / Government Securities /

    Shares:

    o Letter of lien and set off.

    o Agreement for sale and buy back of securities.o Transaction slips of CDC for pledge of shares in UBLs pledge account.

    o Transfer deeds with pledgors signature duly verified from issuing

    office.

    o Discharge signatures on government securities duly verified by the

    issuing office.

    Financial/ Bank Guarantee:

    o Financial / bank guarantee from FIRMU approved bank.

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    Personal / Corporate Guarantee of Directors:

    o Personal guarantee supported with net worth statement.

    o Corporate guarantee supported by board resolution, memorandum and

    articles of association.

    Equitable / Registered Mortgage of Property:o Memorandum of deposit of title deed / mortgage deed.

    o Title deeds.

    o Certificate from the relative authority / department showing ownership

    of mortgagor.

    o Approved site / building plan.

    o Valuation report with FSV.

    o 1st pari passu / 1st charge certificate over fixed charge (land and

    building).o Insurance policy from UBL approved company covering full value of

    building mortgaged.

    Term finance Certificate Documents:o Approval of SECP to issue prospectus.

    o Clearance of prospectusTFC by stock exchange.

    o Pledge of TFC within 30 days of issue in CDC favoring UBL or Trustee.

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    RISK GRADEIn the executive summary of the company its risk grade is written. What is risk

    grade? Risk grade is measure of the financial strength of the company and it is

    calculated through a complex method. However basic details about risk grade are

    given below

    Given the importance of an accurate consistent measurement of the quality of

    the banks credit portfolio, a central element is the need for a single and consistent

    risk grading frame work.

    Objective:

    The risk-rating system is a tool to evaluate asset quality, and to identify and

    monitor portfolio risk. UBLrisk-rating mechanism is used to assess the two

    major sources of risk that derived the occurrence of lending loss:

    o The risk that the customer will default.

    o The ability to limit loss in event of default by holding tangibles

    security.

    Purpose of Risk Grading:

    The risk-grading system provides a framework for:o Loan evaluation and ongoing review,

    o Measuring credit quality of borrowers/ borrower groups,

    o Providing early warnings of credit exposures showing signs of

    deterioration.

    o Effective Problem Loan management.

    Obligor Risk Rating:This represents a review of the possibility of the customer defaulting on its

    financial arrangements, i.e. the Profitability of default. This entails:

    o Failure to meet interest payment and / or principal reductions when due.

    o Breach of financial covenant or other loan conditions.

    o Failure to meet financial obligations to other creditors and lenders.

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    Levels of Risk:

    1. ORR1:The highest rating is reserved for Government institutions and a

    handful of multi-national and large institutional client. Customers with

    this rating have shown usually solid and stable profitability, liquidity,

    and debt coverage in the past and are projected to continue this

    performance over the long term.

    2. ORR2:Strong corporate/ Institutional clients, Government institutions,

    or multi-nationals with somewhat greater long-term risk than rating 1

    customer, but still supported by very stable operating and financial

    performance.

    3. ORR3:Customers demonstrate medium to long-term operational and

    financial stability but they may be somewhat more susceptible to

    cyclical trends or variability in earnings. Their operating cash-flow

    projections over the medium to long-term adequately cover both

    projected principal repayments and interest.

    4. ORR4:

    Customers portray operational and financial stability over a 3 to5 years time horizon, but are more likely to be weakened by adverse

    business, financial and economic condition than clients with stronger

    ratings.

    5. ORR5:Customers are reasonably sound and have some margin of

    protection in their current performance, but may portray more erratic

    patterns as a result of competitive or general economic pressures. Recent

    profits and operating cash-flows provide moderate comfort; therefore

    interest and principal repayments are less well assured over a mediumto long-term time horizon.

    6. ORR6:These customers face more uncertainty over future operating

    cash flows, and are often under stronger competitive pressure, their

    future over three-five years and both in good or bad time, is less well

    safe guarded by operational and financial performance, with smaller

    margins of protection on principal repayments and interest.

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    7. ORR7:Customers have greater vulnerability to default. While current

    projections show that they are able to support principal repayments and

    interest, capacity or willingness repay is likely to be impaired by adverse

    business, financials are economy conditions. These customers oftenshow greater erratic performance and may have experience recent loss

    years. They may be perceived as fighting to maintain current levels of

    profitability. This risk rating would also typically carry customers

    categorized as watch list under UBLs credit policy.

    8. ORR8:These customers clearly exhibit weaknesses and depend upon

    favorable economic conditions to meet financial commitments. They

    have been experiencing difficulties, which may threaten the safety oflending. Retaining the business to sustainable health without important

    changes in strategies or practices is difficult. If it is highly likely that a

    breach of repayment arrangements will occur within a period of three

    months, the requirement of obligor risk rating 9 and 10 are to be strictly

    observed. Customers under the sub-standard category as defined under

    the State bank of Pakistan prudential regulations (i.e. mark-up/ interest

    or principle is overdue by 90 days or more from the due date) would

    also fall under this risk rating.

    9. ORR9:Customers with credit rating 10 are of very poor standing with

    little prospect for improvement. Principal recovery will require rigorous

    remedial management. Customers under the doubtful category as

    defined under the state bank of Pakistan regulations (i.e. mark-

    up/interest or principal is over due by 180 days or more from the due

    date) would also fall under this risk rating.

    10.ORR 10:This risk rating clearly recognizes and measures assets impaired

    due to loss of principle (which may be partial) as well as mark-up, thus

    justifying the provisioning from the same. Customers under the Loss

    category as defined under the SBP regulations (i.e. where mark-

    up/interest or principal is over due by 1 year or more from the due date)

    would also fall under this risk rating.

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    Security Indicator:The obligor risk rating assesses the risk of customer defaulting. For pricing

    and credit management purposes, UBL need to know the amount UBL can expect

    to lose in case of default, i.e. loss in the event of default. One of the key drivers

    of the loss in the event of default is level of securities/ collateral coverage.Therefore once the obligor risk rating has been determined, the next step

    would be to calculate the security indicator for each facility provided t