TY Work Experience Preparation

Thursday, Oct 3rd

2014

How to preparing effectively?What to expect?Getting the most out of your experience?

An employer’s perspective?Reflecting and de-briefing?

DatesWork Experience 13th -24th October

Review of Work Experience Tuesday 11th November

Get Organised!Community Care 1 Community Care 2

8th – 19th December 2nd – 6th March

Work Experience 2

18th -29th May

WORK EXPERIENCE IS NOT JUST ABOUT THE WORK YOU DO….

What’s important is that you experience something different. That you learn something of the world outside the school gate.

Learn important skills needed

to operate in the professional world.

Who’s who?

Boss

Clients

Customers

Colleagues

A Learning Experience – New Skills

Interpersonal Skills You could find that you are very good with

customers/clients/patients and putting people

at ease.

Technical Skills

You might discover that you have a talent for

design, computers, machinery, instruments etc.

Organisational Skills You may discover that you have excellent

organisationaland task management skills, that you can meet

deadlinesand complete tasks effectively.

An Opportunity…To find out more about yourself! What you like and what you don’t like……

…and to cope with courtesy and appropriate behaviour whatever happens.

Getting a head start!

May help you decide the kind of direction you’ll take in the future.

Work experience is essential for some courses & careers after Leaving Certificate.

Avoid a Work Experience fail!

NB: 8.08 – 8.58

Be prepared! What do you need to know in advance?

What do you need to know?

Type of clothes, equipment you need?Training needed?Duties involved?Responsibilities?Reporting to?Special care needed?Confidentiality?

Working with others

Reliability, Honesty, HumilityOpenness to new experiencesFriendly, personable demeanorPersonal hygieneGratitude for experience Respect /deference to experienced workersParticular sensitivity to gender and cultural issues

EMPLOYER’S EXPECTATIONS

Co-operationAbility to follow

intsructionsHonestyDependabilityOpenness to LearningInitiativeInterestLoyaltyDiscretion

STUDENTS’ EXPECTATIONSSafe working conditions

Introduction to fellow workers

Clear explanation of work of organisation

Students’ duties, responsibilities, timetable, breaks etc.

Mentor or supervisor to advise and assist you

Feedback on performance

Report at end of placement

FIRST IMPRESSIONS!Introduce yourself. Smile!Stand up/Stand back Please / Thank you/Excuse meBehave with courtesy & good humour at all

times.Thank all involved for giving you the placement

and for their help/advice.Ask if you don’t understand Contact school if there is a problem You never get a second chance to

make a first impression.

Friendly toneGive name of work

place and your name

Take notesGet details of

caller’s name , number, work place and message.

Be polite and helpful even to awkward customers.

Check details of message before putting through to someone or finishing call

Explain your position if you cannot help

Thank caller-with his/her name

Pass on message

TELEPHONE ANSWERING SKILLS

ReflectionWhat’s interesting or boring depends on Your Perception

No work is completely one or the other

Kepp an open mind!

Your first day!DO1. Arrive on time2. Dress appropriately3. Phone

employer/school if you can’t turn up or are going to be late

4. Listen attentively5. Respect

confidentiality6. Find out about

Health & safety measures

DON’T1. Be discourteous to

anyone2. Criticise other

employees or the boss

3. Smoke or chew gum4. Disappear during

the day with out telling anyone

5. Be afraid to ask if you’re not sure of anything

Confirm Work Experience Arrangements in advance!

Work Experience?

??

Sorted!!!