turkish pfp social media and stratcom
DESCRIPTION
Presentation given to the PfP STRATCOM course in Ankara in march 2014.TRANSCRIPT
Social Mediain
Strategic Communications
27 March 2014
for
Strategic Communications Course PfP Training Centre Ankara ,Turkey.
The views expressed by David during the following presentation
DOES NOT IN ANY WAY
reflect the views of the:
United Kingdom,United Nations,
any National Governments,NATO (SFOR, KFOR, ISAF) etc
(the list is not exhaustive).
Who am I?
Digital Storyteller
Blogger
Social Media Trainer
Digital Native
So what's on the Menu for Today?
An introduction to Social Media for Strategic Communications.
Strategy?
Why Social Media is VITAL to you.
All this incorporates - Digital Storytelling.
PLUS
An interesting “Sneak Peak”
The Value Exchange.
Transparency =
Believability =
Credibility
Today's Value Exchange.
You get some Solid Advice
I get (hopefully) some more Followers/Viewers
Play
Social Networks can provide you with:
Added information from within mission areas for better coordination with supporting stakeholders.
Tracking REALISTIC current social trends for better understanding of the Target Audience(s).
Helping to connect Target Audience(s) with the relief resources like food, water, etc.
The rush to start using social media tools though
MUST NOT
outweigh the need to develop a social medial engagement strategy!
Coca-Cola Journey to Work
“Coca-Cola is the most popular and biggest-selling soft drink in
history, as well as the best-known brand in the
world.
Strategic Communications.
THINK
First World countries with Third World Technology
Third World countries with First World Technology
Somalia?
Mobile Networks?
AMISOM
Technology races these days
Considerations
What is the specific organisational need that Social Media could help meet?
How many hours a week do we believe we need to spend on Social Media Activities?
What do we believe can go wrong?
Organisational Culture
Social Media Engagement has to match:
“How we work around here”
But needs to reflect the needs of the community of interest.
Flash To Bang times (sign off delegation?)
YOUR Influence Activity
Make sure you have 100% “buy-in” from theC2 (Management).
The C2 (Management) believe in Social Media!
The C2 (Management) understand this is along-term effort.
The C2 (Management) Endorses the Strategy!
It's ALL about Engagement
The Target Environment (where our Tribe of Interest Lives)
• Who is the tribe?
• Who are we engaging with?
• How do they use social media?
It TAKES TIME to build the organisational
presence on the web!
Tools will not cost but resources are needed
and TIME.
Inbound vs Outbound
A tip to not messing up on SM.
When using SM think like you are a Brand.
Brands and Products Influence in our modern world.
Whatever you think, so do you when you post on SM.
So think about bad brand awareness.
Think about airstrikes going wrong, your organisation messing up.
“Communication, whether inbound or outbound, is now powered by conversations, and the best
communicators always start as the best listeners.
And the best listeners are those who empathise while they are listening.“
Brian Solis
V.I.T.A.L
V.I.T.A.L
content
Video, Images, Text, Audio, Links
Ukraine
Ukraine
Tools are being developed
Something to think about:
Transparency is the way ahead
You can not not influence
In Afghanistan it could be NATO failed because:
Insurgents use Information backed with HARD power
NATO uses HARD power supported by Information
PLUS
Insurgents win EVERY time as they are culturally aware and they speak the way the audience understands.
Any questions?
twitter.com/milsocial
skype: dfbmbe
Facebook: MilitaryDigitalStorytelling
email: [email protected]
SMS: 00387 65 393341
www.militarysocialmedia.eu