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Investor Relations Investor Presentation TURKISH BANKING SECTOR & GARANTI BANK Investor Presentation February 2018

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Page 1: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

TURKISH BANKING SECTOR

& GARANTI BANK Investor Presentation

February 2018

Page 2: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

AGENDA

2

1 Turkish Economy: A large & dynamic economy with a young & growing population

2 Turkish Banking Sector: An attractive investment opportunity

3 Garanti’s Position in the Turkish Banking Sector and its Differentiated Business Model

4 Garanti’s Key Financial Indicators

Page 3: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

18,4%

9,3% 7,7%

9,7% 8,4%

10,1%

6,5% 6,4%

10,4%

6,2% 7,4% 8,2% 8,8% 8,5%

11,9%

9,0%

27,2%

22,3%

14,0%

21,2%

16,6% 16,5%

8,9% 7,1%

11,0%

6,2%

10,0% 8,0%

10,8% 10,7% 13,5% 12,5%

2003 2006 2009 2012 2015 2018E

TURKISH ECONOMY (I/II)

• 17th largest economy across the globe*

• Rapid recovery in 2010-2011, slowdown in

2012 & slight recovery in 2013 on the back of accelerated domestic demand

• Positive contribution from external demand vs. much lower contribution from domestic demand expected in 2014

Source: Turkish Statistical Institute, Undersecretariat of Treasury E: Garanti Estimates as of December 2017 *IMF’s World Economic Outlook Report dated October 2017. Ranking as of YE 2016

Real GDP Growth (%)

Inflation (CPI)

Real Interest

Benchmark Bond Rate

Real Interest Rate

• 2013 was the third consecutive year missing CPI target

• Upward risks to inflation stem from food in

2014 while decelerating FX pass-through effect may limit the upward pressure

• CBT lowered one-week repo rate by 175bps in May-July period on back of the decline in risk premiums. CBT also lowered the overnight lending rate by 75bps in August to maintain the current stance within a more symmetric interest rate corridor, by still stressing the tight monetary policy stance

Avg. GDP growth*

~5% over 2006-2016 vs.

> Multiple policy tools aimed at financial stability (i.e interest rate corridor, reserve requirements, macro-prudential measures, etc.)

3

5,7%

10,2% 9,6% 7,9%

5,0%

1,4%

-4,1%

8,5% 11,1%

4,8%

8,5%

5,2% 6,1% 3,2%

7,0%

4,5%

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017E 2018E LATAM: 2.8% EU: 1.2% EM Europe: 3.9%

Page 4: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

TURKISH ECONOMY (II/II)

Current Account Deficit

• Government indebtedness far below Maastricht Criteria • Government debt to GDP ratio started to

decline just after the crisis, but slightly rose in 2013; it is expected to fall according to Government’s Medium Term Plan (MTP) in 2014

• Strong domestic demand and relatively weak external demand led CAD/GDP ratio to reach its record level in 2011

• In line with the weakening domestic demand & strong export performance CAD improved in 2012 while relatively higher growth in 2013 led an expansion in CAD

• Domestic demand slowdown & TL depreciation

are likely to result in improvement in CAD/GDP in 2014

Current Account Balance/GDP

Source: Turkish Statistical Institute, Undersecretariat of Treasury E: Garanti Estimates as of December 2017

Improving Current Account Deficit

EU Defined Government Debt

Stock:

29% in 2017E vs. Maastricht

criteria: 60%

Budget Balance

4

-1,9%

-0.1%

-6%

-4%

-2%

0%

2%

4%

6%

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017E

Budget Balance Primary Balance

2017E

-6,0% -5,6% -5,2%

-1,9%

-5,9%

-9,0%

-5,6% -6,8%

-4,7% -3,7% -3,8%

-5,1% -5,6%

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017E 2018E

Page 5: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

AGENDA

1 Turkish Economy: A large & dynamic economy with a young & growing population

2 Turkish Banking Sector: An attractive investment opportunity

3 Garanti’s Position in the Turkish Banking Sector and its Differentiated Business Model

4 Garanti’s Key Financial Indicators

5

Page 6: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

100

150

200

250

300

350

400

450

500

2002 2005 2008 2011 2014 2017 2020

Rea

l GD

P G

row

th (

Reb

ased

)

EU EM Europe LATAM TURKEY

58%

39%

13%

93%

52% 60%

103% 108% 98%

Assets / GDP Customer Deposits / GDP Loans / GDP

Turkey - 2002 Turkey - 3Q17 Euro Area - 3Q17

UNDERPENETRATED MARKET WITH STRONG GROWTH POTENTIAL

Significant long-term growth potential

backed by attractive demographics &

underpenetrated market

• 55% of the 81mn population < age of 355

• Loans/GDP: 60% vs. 98% in EU in 3Q17

1

2nd largest banking system2 in Emerging Europe after Russia

with an asset size of US$863bn3 2002-2017 CAGR: 13%

1 Source: IMF, World Economic Outlook Database, October 2017. Country groups are per IMF database. 2 Source: EBF Facts&Figures 2015, ranking per total assets. 3 BRSA monthly data as of December 2017 4 Source: ECB, TurkStat, BRSA for commercial banks, as of 3Q17 5 Source: TurkStat – 31 December 2017 Address Based Population Registration System (ABPRS) 6

High and sustainable Real GDP growth1

Penetration Ratios4

2022

Page 7: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

2 HIGHLY LIQUID

7

Deposit-heavy funding structure

Comfortable liquidity

levels

Liquidity Adequacy Ratios2 well-above required levels FC Liquidity Coverage Ratio: 210% (Legal limit 70% for 2018) Total Liquidity Coverage Ratio: 131% (Legal limit 90% for 2018)

Deposits fund 55% of assets1

Comfortable level of Loans/Deposits at 117%1

1 BRSA monthly data as of December 2017 2 Top 4 private banks average of 4Q17, based on BRSA bank-only financials

Page 8: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

WELL-CAPITALIZED AND UNDERLEVERAGED

High solvency

CAR1

(2Q17)

Low leverage

Leverage1

(2Q17)

1 Source: Latest data from the IMF-FSI database. Most figures are based on 2Q17 figures 2 BRSA monthly data as of December 2017

3

8

> ROAEs2 : 14.8%

with low leverage

> Basel III CAR2: 16.9% (Dec ’17)

> CET-I capital2: 84% of total capital

> RWA/Assets2: 76% vs. 82% 2016YE

19,8% 18,0% 17,3% 16,5%

15,6% 13,4%

Eurozone Poland Brazil SouthAfrica

Turkey Russia

8,3x 8,3x 8,9x 9,2x 10,4x 11,8x

Russia Turkey Poland Brazil SouthAfrica

Eurozone

Page 9: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

STANDING OUT IN ITS ASSET QUALITY 4

9

Non-performing loans/Total gross loans1

NPL ratio1

2016

EU 27 9.2%

CEEMEA 6.5%

LATAM 3.0%

TURKEY 3.2%

0,0

2,0

4,0

6,0

8,0

10,0

12,0

2006 2009 2012 2015

> No exposure to any toxic assets or problematic sovereign assets

> Advanced risk management systems > Established & prudent underwriting

procedures

1 Source: Latest data from the IMF-FSI database. Most figures are based on 2Q17 figures 2 BRSA monthly data as of December 2017 for the sector

Page 10: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

AGENDA

1 Turkish Economy: A large & dynamic economy with a young & growing population

2 Turkish Banking Sector: An attractive investment opportunity

3 Garanti’s Position in the Turkish Banking Sector and its Differentiated Business Model 4 Garanti’s Key Financial Indicators

10

Page 11: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

GARANTI’S POSITION IN THE TURKISH BANKING SECTOR

11

Top 10 Private Banks 55%

Other 15%

Ziraat 13%

Vakıf 8%

Halk 9%

Total Assets

US$863bn

Number of Banks : 51 (vs. 81 in 1999)

Commercial Banks : 33 (Share in assets: 90.4%)

(Inc. 3 State Banks)

Development & Investment Banks: 13 (Share in assets: 4.4%)

Participation Banks : 5 (Share in assets: 5.2%)

Concentration and Major Players

Foreign Shareholder

8

10

14

23

32

33

79

85

86

97

Sekerbank*

Odeabank*

ING*

TEB

DenizBank*

QNB FinansBank

Yapi Kredi

Akbank

Garanti

Isbank - -

BBVA 49.85%

- -

UniCredit Group 40.9%

Qatar National Bank S.A.Q. 99.88%

Sberbank 99.85%

BNP Paribas 72.5%

ING Bank 100.0%

Bank Audi Group 100.0%

Samruk-Kazyna , BTA Securities 20.8%**

1 Market shares among commercial banks only. Sector figures are based on bank-only BRSA monthly data as of December 2017 Note: Exchange rate used for currency conversion is based on banks’ December 31, 2017 dated financials * As of September 30, 2017 as their 2017YE financials have not been disclosed yet. **Samruk-Kazyna and BTA Securities hold 19.37% and 1.48%, respectively.

2nd largest banking system2 in Emerging Europe after Russia

Top 10 Private Commercial Banks by Asset Size ($bn) % Ownership

Private Commercial Banks 29 59% 57% 60%

State Banks 3 31% 32% 34%

Development & Inv. Banks 13 5% 6% -

Participation Banks 5 5% 5% 6%

# of Banks

Share in Assets

Share in Loans

Share in Deposits

State Banks 30%

Share in Assets1

12.4%

11.1%

10.8%

10.2%

4.3%

4.2%*

2.9%

1.8%*

1.3%*

1.0%*

Total: 49

Page 12: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

GARANTI: PRE-EMINENT BANKING FRANCHISE

12

Sound asset quality – consistently well below the sector average

2nd largest private bank; by asset size

Robust balance sheet; highly liquid, well-capitalized & low risk

Strong capitalization, low leverage

Focused on relationship banking with broad

geographical coverage and wide multi-channel distribution network

Customer centric approach, sophisticated segmentation & advanced IT

Total Assets US$ 94bn

2017 Net Income US$ 1.7bn

ROAE 16.6%

CAR

16.8%

Branch network 949*

# of customers ~15.2 mn*

NPL ratio 2.6%

The most valuable bank in Turkey & the most traded stock of BIST

Share of foreign investors including DR holders in actual free float is ~95%*

Market capitalization US$ 13.1bn*

Note: All financial figures are per BRSA Consolidated data. *As of February 6, 2018.

1 Based on BRSA bank-only data for fair comparison. Peers defined as Isbank, Akbank, YKB

Proven track record of generating sustainable banking income Highest level & Highest improvement in core banking contribution to ROAA since 2015 among peers1

Page 13: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

SINGLE POINT OF CONTACT FOR ALL FINANCIAL NEEDS

Commercial

Payment Systems

Digital Banking

SME

Corporate

Consumer

13

Note: Asset contributions are calculated based on BRSA Consolidated Financials as of December 31, 2017

Asset Contribution: 5.44%

Asset Contribution: 3.08%

Asset Contribution: 1.53%

Asset Contribution: 0.97%

Asset Contribution: 0.61%

Asset Contribution: 0.02%

Asset Contribution: 0.06%

Page 14: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

VISIONARY INVESTMENTS SHAPED TODAY’S INNOVATIVE BUSINESS MODEL

Delivery Channels

Risk Management

Sustainable Banking

Human Resources

Technology

Technology Process

People

14

Page 15: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

VISIONARY INVESTMENTS IN TECHNOLOGY SINCE 1990’S…

IT Vision Investing in Technology

Full In-House Development

Custom-Fit Solutions

Driver (Integral Part of Management)

Top down fast decision making and strong communication

Advanced CRM applications

and segmentation

A single source of data & common understanding

Innovative products and services

Paperless banking environment

Integral part in decision making supporting process efficiencies and continuously driving the Bank forward

15

1

Page 16: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

INVESTMENTS IN DELIVERY CHANNELS

#1 in branch openings Since 2002

>645 new branch additions

1.2x of its closest peer

60% was outside of Istanbul, Ankara and Izmir

58% of branch openings

since 2005 outside of Istanbul, Ankara and Izmir

100% Geographical Coverage

Since Nov’13 vs. 49% in 2002

16

2a

Number of Branches & Customers

Branch network: Welcoming ~160k customers per day

20

02

mn

20

18

mn mn

mn

mn

331

487

936 1,005 949

3,7

6,2

11,8 13,1

15,2

2002 2006 2012 2014 Şub.18

# of Branches

# of Customers

Page 17: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

17

Note: active customers defined as minimum one log-in in the last three months * In Marketing and Sales, and Cross Channels categories. ** Have only used mobile banking in the last month

INVESTMENTS IN DIGITAL CHANNELS

Omni-channel convenience 2b

Providing seamless experience across

all channels

>500 types of transactions

26% of non-cash financial transactions carried via internet banking

• 5,007 ATMs

Cash deposits/withdrawals:105% • Serving non-bank customers

through cardless transactions

• In 2017, approximately 300 mn

transactions in total

• 77,4 mn Customer Contacts in 2017

• 33 sec. avg. response time (sector 81 sec) • Centralized branch calls • 37 product offerings • 16% of total credit card sales • 4,2 mn products sold in 2017

• 5 mn followers: Europe’s Most Followed Financial Institution

• Present on 17 Social Platforms with 55 acct.

• Garanti Link: connecting customer ID with social ID, offering customer-tailored campaigns - First in Europe

• Garanti’yeSor (Ask Garanti): 24/7 customer care on social media. Response Time: max 2h

• Consumer Loan application & result w/o leaving Facebook

• 5.2 mn active mobile users

• 3.9 mn mobile-only customers**

• Mobile banking app named as

Best in class in Europe*

in Forrester’s Global Mobile Banking

Functionality Benchmark Study

• 58% of non-cash financial transactions via mobile banking

Internet Banking

Mobile Banking

Social Media

Call Center

ATMs

Page 18: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

26.2% Online

58% Mobile

10.6% ATM

0.1% Call Center

with increasing weight in mobile

Utilizing digital channels effectively

183mn in 2017

Mobile transactions:

114mn in 2016

95% of all non-cash financial transactions

go through digital channels:

INVESTMENTS IN DIGITAL CHANNELS

Leading position & effective utilization

Managing the largest customer base in Turkey

18

2c

6.1 million 24% YoY active digital

customers

5.2 million 38% YoY active mobile

customers

2.8 million logins/day

Note: Market share info is calculated based on the figures provided by «The Banks Association of Turkey» for period Q3

Tax Payments Bill Payments Credit Card Transactions

26% 44% 24%

Tax Payments

26% 63% 29%

23% market share

in retail internet & mobile banking financial transactions volume

> Online Banking financial transactions market shares:

> Mobile Banking financial transactions market shares:

Credit Card Transactions Bill Payments

Page 19: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

• Advantageous Casco: Product specifically designed for digital banking > Share of digital increased from 2% to 51%

• Money in Installment and Skip/Split transactions now on mobile > 24% increase in transaction volume in 5 months • Travel health Insurance now on mobile > Share of digital is 54% • Money withdrawal with QR, w/o even having to login > US$38 mn volume/month

Loan Application with Video Call

MIA – Mobile Interactive Assistant

Empowering Customers

INVESTMENTS IN DIGITAL CHANNELS

Virtual voice assistant enables performing banking transactions by voice

A first in Turkey - meet face-to-face with loan consultants via Garanti Mobile.

So far, loan disbursement reached $8.6 million in 2017

19

2d

>1.5 mn unique customers

GarantiOne

> Turkey’s first youth mobile banking application for people aged between 18 and 25. > Helps managing financial status and budget planning > Offers special campaigns personalized for users’ life styles

Services available on Digital

Innovative products and services

Mobile Appointment New appointment system routes customers to ATMs & digital channels

- decrease branch density - gives appointments/suggests alternative branches - get digital ticket for the appointment

Digital Gifting

Enables users to send P2P digital gifts such as digital subscriptions, gaming credits, coffees

>

> Turkey’s first one-step investment platform (2002)

> Access to local and global market data

> House view reports and video commentaries of Garanti experts

New Paragaranti.com

Login via Eye Scanning

A new way to log in to Garanti Mobile. Quick, easy and secure

>474k unique customers logged in

Page 20: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

Value Creation through

Digitalization

Higher cross-sell

Product penetration of digital customers is 60% higher than average customers

Growing fee base

Service fees driven by Online & Mobile Banking make up 39% of Bank’s total service fees

Increasing customer satisfaction & loyalty

Branches with >65% digital penetration have 40% higher operational service quality & efficiency

Transaction costs at Online banking is 27x and Mobile banking is 43x lower than branch banking

Lower transaction costs

Sustained Growth Branches increased focus on: - Building relationships - Providing advisory - Generating sales - Acquiring new customers

Investments in digital channels

Profitability per digital customer >30% higher than traditional branch customers

Higher Profitability

Feeding the sustainable and profitable growth model

INVESTMENTS IN DIGITAL CHANNELS

20

2e

Value Creation through

Digitalization

Higher cross-sell

Product penetration of digital customers is 65% higher than average customers

Growing fee base

Digital channels’ share in non-credit linked fees: 40% vs. 34% in 2016

Increasing customer satisfaction & loyalty

Branches with >65% digital penetration have >40% higher operational service quality & efficiency

Transaction costs at Online banking is 30x and Mobile banking is 55x lower than branch banking

Lower transaction costs

Sustained Growth Branches increased focus on: - Building relationships - Providing advisory - Generating sales - Acquiring new customers

Profitability of a digital customer is twice that of a non-digital customer

Higher Profitability

Feeding the sustainable and profitable growth model

Page 21: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

INVESTMENTS IN HUMAN CAPITAL

#1 in branch openings Since 2002

>645 new branch additions

1.2x of its closest peer

60% was outside of Istanbul, Ankara and Izmir

> Training hours per employee: 36 hours/year > 542K hours of in class training > 113K hours of digital training

> IIP Gold certificate in 2015 > Received first Gold in Turkey in 2012

Suggestion and Idea Platforms

> Önersen (Yousuggest) > Atölye (Workshop)

Garanti Leadership Academy > 85% of our Bank’s directors graduated from these programs > Ambassadors of our common culture of management > Best Talent Management in Turkey

21

3 High quality employee base & proven management team

Page 22: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

INVESTMENTS IN RISK MANAGEMENT SYSTEMS

#1 in branch openings Since 2002

>645 new branch additions

1.2x of its closest peer

60% was outside of Istanbul, Ankara and Izmir

Retail Banking: Centralized Process

Business Banking: Decentralized Process

Credit Bureau Central Bank

Scoring System

HQ Retail Loans Department

Loan Application Credit Decision

Company Evaluation Report

Credit Proposal

Regional Loan Offices

HQ Loans Department Credit Decision

Credit Committees

o 25 regional loan offices* o Weekly Credit Committee meetings o All credit lines automatically expire one

year after approval o Decentralized credit decision via

Regional Loan Offices for fast approval process & local management of smaller exposures

o Multi layered committee structure at the HQ to approve & manage larger exposures

o Loan to Value: Consumer Mortgages Max: 80%; Auto Loans Max: 70% up to TL50K;

and 50% for the portion above; o Central Processing System started

15 years ago, based on Experian software

22

Solid asset quality 4

* including one regional office in Cyprus

Page 23: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation SUSTAINABLE

SUSTAINABILITY APPROACH Our strategic priorities

23

Performance Management

Performance Management Performance Management

Advise our corporate clients to help them make their

businesses more sustainable

Extend E&S risk framework and management systems

across the bank, local and international subsidiaries

Strengthen the financial capacity of Turkish

women by providing them financial education

and access to our products and services

Support financial planning and health of our

retail clients

Develop innovative sustainable financial

products linked to material issues for society

and Garanti

Develop and implement a financial education

program

Engage with stakeholders and build partnership

Support philanthropic programs with a focus on

material issues for society

HR: Enhance employees’ knowledge and life style

Environmental Footprint: Enhance operational efficiency

Governance: Enhance integration of sustainability within the Bank

Corporate

Clients

Impact

Business

Financial Systems

Communities

Individuals

Retail

Clients Stakeholders

Page 24: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

Rolled out its Green Mortgage product to promote energy efficiency in buildings in 2017

SUSTAINABILITY APPROACH Sustainable Finance

Transition to Low-Carbon Economy Supporting SMEs and Entrepreneurship

Launched GarantiPartners to promote and support entrepreneurs

Launched Agricultural Irrigation Systems Loan to promote efficient irrigation systems in 2015

Applied a shadow carbon price for PF loans

Published Climate Change Action Plan in 2015

Became the main sponsor of CDP Turkey to raise awareness of climate change & water risks among private sector

Loans provided to renewable energy exceeded USD 4.8 billion

32% share in Turkey’s installed operational wind power capacity

Cardless bill payment and cardless money transfer options provided by the ATMs for unbanked and underbanked population

Women Entrepreneurs Executive School: 338 certificates in 4 provinces in 2016

Total amount of loans disbursed to women entrepreneurs to date: nearing USD 1 billion

58% of its ATMs and 16% of its branches are disabled-friendly

Reached out to 2.931 women through its financial literacy program

Financial Inclusion & Health

Page 25: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

Environmental Impact of Operations

Pioneering Sustainability

• 971 service points covering 100% of employees certified to ISO 14001 • Obtained limited assurance for its community investments, materiality analysis , Scope 3

GHG emissions due to business flights and sustainability governance for the first time for GRI G4 Comprehensive Sustainability Reporting, in addition to Scope 1 and Scope 2 GHG emissions, water consumption, energy consumption, renewable energy portfolio and ESIAP

• The only financial institution worldwide to qualify for CDP 2017 Water A List • Listed in the CDP Climate Change A List in 2016 and 2015 • Reduced its total Scope 1 and Scope 2 GHG emissions per total assets by 56% in 2016

compared to 2012, the launch year of Environmental Management System

• The only company in Turkey to qualify for Dow Jones Sustainability Index for the third time in a row

• First bank in Turkey to sign Caring for Climate Initiative (C4C) and UNGC’s Leadership Criteria on Carbon Pricing

• Presented as a case study by the Carbon Pricing Leadership Coalition (CPLC) • First and only company in Turkey to be included in the Bloomberg Financial Services

Gender Equality Index • Successfully qualified for the fourth year in a row for the Borsa Istanbul (BIST)

Sustainability Index. • Listed in FTSE4GOOD Emerging Index in its first year • Vice Chair of Global Compact Türkiye and Business Council for Sustainable Development

Turkey

SUSTAINABILITY STRATEGY Key Achievements

Sustainability Index

Initiatives*

*23 memberships & initiatives

Recognitions

Page 26: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

AGENDA

1 Turkish Economy: A large & dynamic economy with a young & growing population

2 Turkish Banking Sector: An attractive investment opportunity

3 Garanti’s Position in the Turkish Banking Sector and its Differentiated Business Model

4 Garanti’s Key Financial Indicators

26

Page 27: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

%15 15%

%39

15%

%31

64%

%4

%11 6%

2002 2017

INCREASINGLY CUSTOMER-DRIVEN ASSET COMPOSITION

27

Asset Composition

Cash and Banks

Performing Cash Loans

Affiliates and Investments

Fixed and Other Assets

Securities

TL (% in total) 33% 57%

FC (% in total) 67% 43%

Shift from securities & non-IEAs

to high margin loan products

while strategically managing the

securities portfolio as a hedge

against volatility

Page 28: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

83%

68%

12%

10%

5%

23%

2002 2017

LENDING STRATEGY: SELECTIVE & PROFITABILITY FOCUSED

28

Performing Cash Loan Breakdown (TL billion)

8.9 228.0

CAGR 24%

TL (% in total) 21% 63%

FC (% in total) 79% 37%

Credit Cards

Consumer (exc. credit cards)

Business Banking

2002 1H16

FPA aralık datası bekliyoruz (solo)

Cons+CC/T.Loans Solo:33 Kons:31

3Q16 Solo: 35 Kons: 32

Leading position

in Consumer Loans, Mortgages, Auto

Loans, Issuing & Acquiring Volumes

Increasing weight of

«consumer lending» to

33% in 2017

from 17% in 2002YE

Page 29: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

RISK-RETURN BALANCE AS TOP PRIORITY

29

NPL Ratio

6,0%

3,9%

2,3% 2,4%

4,3%

2,9% 2,3% 2,4% 2,8% 2,5%

17,6%

6,0% 3,8% 3,7%

5,3%

3,7% 2,9% 2,9% 3,2% 3,0%

2002 2004 2006 2008 2010 2012 2014 2016

Sector2

Garanti1

1 Garanti figures are based on bank-only financials for fair comparison with sector . Consolidated NPL ratio as of 31 December 2017 was 2.6% vs. 5.4% in 2002. 2 BRSA monthly data as of December 2017 for the sector

Long established & proven risk management

Selective growth strategy

Prudent provisioning & strong collections performance

2017

Total Coverage Ratio

vs. 2016 137%

131% vs. 2016 147%

141%

Consolidated Bank-only

(Specific+General Provisions)

Page 30: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

STRONG LIQUIDITY: LOW COST & STICKY DEPOSIT BASE

30

Composition of Liabilities and Equity

5% 7% 8%

12%

18% 15%

51% 41%

5%

5%

13% 14%

6%

2002 2017

Funds Borrowed Interbank Money Market

Time Deposits

Other

SHE

Demand Deposits

Bonds Issued

356.3 28.5

*Adjusted with on-balance sheet alternative funding sources 1 Based on bank-only MIS data

2 Based on BRSA weekly data as of 29 December 2017, commercial banks only

BORROWINGS

EUROBOND US$ 500mn

TIER II (BASEL III COMPLIANT) US$ 750mn

COVERED BONDS TL 1.7bn

SECURITIZATIONS US$ 700mn

SYNDICATIONS US$ 2.7bn

BILATERALS & EIB FUND. US$ 474mn

Total Issuance in 2017 $5.6 bn; of which, $1.9 bn fresh

27%

SME & Retail deposits’1 share

in TL Deposits

Demand Deposits

Bank-only: >25% vs. sector’s 20%2

Total Deposits

LDR (2017)

Adj. LDR* (2017)

80% Loans funded via long-term on B/S alternative

funding sources ease LtD

114%

DEPOSITS

Page 31: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

STRONG LIQUIDITY: OPPORTUNISTICALLY RAISED ALTERNATIVE FUNDING

SOURCES

31

Composition of Liabilities and Equity

5% 7% 8%

12%

18% 15%

51% 41%

5%

5%

13% 14%

6%

2002 2017

Funds Borrowed Interbank Money Market

Time Deposits

Other

SHE

Demand Deposits

Bonds Issued

356.3 28.5

BORROWINGS

EUROBOND US$ 500mn

TIER II (BASEL III COMPLIANT) US$ 750mn

COVERED BONDS TL 1.7bn

SECURITIZATIONS US$ 700mn

SYNDICATIONS US$ 2.7bn

BILATERALS & EIB FUND. US$ 474mn

Total Issuance in 2017 $5.6 bn; of which, $1.9 bn fresh

BORROWINGS

EUROBOND US$ 500mn

TIER II (BASEL III COMPLIANT) US$ 750mn

COVERED BONDS TL 1.7bn

SECURITIZATIONS US$ 700mn

SYNDICATIONS US$ 2.7bn

BILATERALS & EIB FUND. US$ 474mn

Total Issuance in 2017 $5.6 bn; of which, $1.9 bn fresh

Page 32: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

REINFORCE SOUND SOLVENCY

32

Capital Generative Growth Strategy

39,1%

25,0%

15,1% 14,9% 12,7%

Halk Akbank Isbank YKB Vakıf Garanti

20,5% 20,0% 18,9%

15,3% 15,3% 13,7%

Isbank Halk Akbank Garanti Vakıf YKB

Bank-only Common Equity Tier-I ratio: 16.5%; Bank-only Leverage: 6.9x

Capital Adequacy Ratio

101.9%

*As of 30 September 2017 as their 2017YE financials have not been disclosed yet Note: Figures are based on bank-only BRSA financials for fair comparison.

2007 2002

18,7% 17,0% 16,7%

16,2% 14,5% 13,8%

Garanti Akbank Isbank Vakıf* YKB Halk*

2017

Per Basel III – standard approach

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Investor Relations Investor Presentation

HIGHEST SUSTAINABLE INCOME GENERATION CAPACITY

33

Highest NIM including swap cost Highest Net F&C / (IEA + Non-cash loans)

Peer 3

Peer 2

Peer 1

4.6%

2016

2.2%

2017

2.9%

2015

1.8%

Core Banking Income Contribution to ROAA (Core banking income / Avg. Assets)

Highest level & Highest improvement in core banking contribution to ROAA since 2015 among peers1

Peer 3

Peer 2

Peer 1

1.2%

Note: Peers defined as Akbank, Isbank and YKB per bank-only financials

Page 34: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

34

ACHIEVED PIONEER POSITION

Assets Loans Consumer Loans

(inc. CCs)

Consumer Mortgage

# POS Customer Deposits

Customer Demand Deposits

Net F&C Ordinary Banking Income

11.1%

#1

#2

#3

#4

13.2%

11.1%

15.3%

14.1%

2017 2006 2000

9.8%

11.2%

15.6%

18.6%

13.4%

12.1%

13.5%

14.9%

14.2%

11.4%

Market Share and Rankings (2000- 2017)

10.7%

6.6%

#5

8.5% 4.4%

12.7%

6.4% 12.2%

13.1%

Impressive track record & attractive platform for future growth

Note: Rankings are among private commercial banks. Market shares are calculated per BRSA monthly commercial banks 1 Peers defined as Akbank, Isbank and YKB per bank-only financials

PROFITABLE SUSTAINABLE EFFICIENT

Highest NIM & Fee Highest ROAE

despite the low leverage among private peers1

Best-in-class solvency

High liquidity

+4.6pp YoY improvement in Cost/Income ratio

Page 35: TURKISH BANKING SECTOR & GARANTI BANK...1 Turkish Economy: A large & dynamic economy with a young & growing population 2 Turkish Banking Sector: An attractive investment opportunity

Investor Relations Investor Presentation

Türkiye Garanti Bankasi A.Ş. (the “TGB”) has prepared this presentation document (the “Document”) thereto for the sole purposes of providing information which include forward looking projections and statements relating to the TGB (the “Information”). No representation or warranty is made by TGB for the accuracy or completeness of the Information contained herein. The Information is subject to change without any notice. Neither the Document nor the Information can construe any investment advise, or an offer to buy or sell TGB shares. This Document and/or the Information cannot be copied, disclosed or distributed to any person other than the person to whom the Document and/or Information delivered or sent by TGB or who required a copy of the same from the TGB. TGB expressly disclaims any and all liability for any statements including any forward looking projections and statements, expressed, implied, contained herein, or for any omissions from Information or any other written or oral communication transmitted or made available.

THANK YOU

/garantibankasi

Garanti Bank Headquarters Address: Levent Nispetiye Mah. Aytar Cad. No:2 Besiktas 34340 Istanbul – Turkey Email: [email protected] Tel: +90 (212) 318 2352 Fax: +90 (212) 216 5902

www.garantiinvestorrelations.com

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