tsm selling story

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http://www.youtube.com/watch?v=qknUJ1W4zn0

TRANSCRIPT

Page 1: TSM selling story
Page 2: TSM selling story

Opportunities Growth Simplicity New Beginning

The Store Manager is a Mexican-Argentinian company.

We are a multicultural, business oriented team focused on:

Our goal is to deliver efficient and innovative solutions to the new

business paradigm, working side by side with our clients.

Page 3: TSM selling story

Our believes

In The Store Manager we develop systems aiming to improve and accelerate employees´

business related know how.

Our Mission

Offer an integrated solution to training and communication, increasing productivity and

reducing costs, using top notch technology.

Our Vision

Be the most efficient in the development and delivery of virtual training, instruction and

communication solutions for each customer.

Our Goals:

• Understand and translate clients needs

• Quick Execution

• Excellent Customer Service

• Facilitate continuous training

• Accelerate new employees learning curve

Page 4: TSM selling story

Learning

Management

System

Web 2.0 New

technologies

Mobiles,

Smart Phones, Tablets,

Netbooks, etc.

Software appliances

Learning Managment

System

Information goes

Horizontal,

Open Source,

Social Networks,

Blog, e-learning,

Broadcasting.

2000 2005 2010 Future

Page 5: TSM selling story
Page 6: TSM selling story

Tool

Research

It offers a solution to:

- Training

- Consolidation of

Information

- Induction and

communication

in different company

areas in real time

Allows training

processes with

consistent messages

at all organizational

levels

Allows evaluation

and delivers

results (dash

board)

It is a virtual and

interacitve tool.

- Easy to install

- Easy to use

- Easy to share

Page 7: TSM selling story

Point of Sales and working areas virtualization

Easy access from Internet or Intranet

Complete visibility of Point of Sales

Clear and segmented training results (dash board)

Users administration by hierarchy and accessability levels

Administration of Information by channel and categories

User friendly information consolidation and work processes

Page 8: TSM selling story

Evaluation as a game: interactive virtual training that

determines the level of learning reached in the inductive

phase

Metrics: the dash board offers consolidation of results and

allows intraction with the data base

Customized reports: segmented analysis and reports of

results

System Integration: TSM can integrate wtih other company

systems to guarantee the best flow and speed of information

across areas and regions

Firewall: information is secure

Page 9: TSM selling story

Customer

Marketing

Human

Resources

Marketing

Shopper

Marketing

Merchandisers

Catman

Trade Marketing

Sales Units

Page 10: TSM selling story

2 1

3 4 5 Accelerate

Learning

Curve

Connect

Strategy with

POS execution

Page 11: TSM selling story

The Store Manager Benefits

Accelerate the learning process

Allows competences evaluations and decision making

based upon measures and targets

Allows organizational improvements

Reduce trainig time

Allows employees rotation as it facilitates and

accelerates training

Significant savings in training

Just in time information

Improve visibility of training advances

Generate Dashboard/control panel

Consolidate all company information in one site

Improve decision

making

Reduce training

cost

Improve people

capabilities

Page 12: TSM selling story

Planning

Evaluation

Implementation

Strategy

Input Output

01 Connection

With areas &

Security

guides

03 Delivery

Results

Month 1 Month 3 Month 2

02 Business

Explanation &

Alignment

Page 13: TSM selling story

① Brought 2 companies with different cultures together

② Reduced training times by 80%

③ Reduced training budget by 60%

④ Accelerated communication channel in real time

⑤ Developed remote schools in different geographic locations

⑥ Offered continuous employee training

⑦ Avoided loss of know how due to rotation

⑧ Reduced induction time

⑨ A Dash Board was developed that assisted the management team

in the strategic decision making process

Page 14: TSM selling story
Page 15: TSM selling story

Thank you