trust induction booklet - wsh.nhs.uk
TRANSCRIPT
1
Information Booklet
Trust induction
2
PAYROLL & PENSION
SERVICES (SBS)
General Information for New Starters
CONTACT DETAILS HMRC
PAYE ref: 245/BW835
HM Revenue & Customs
Pay as you Earn
PO Box 4000, Cardiff, CF14 8HR
0300 200 3300 8am-8pm Mon-Fri 8am-4pm
Sat
IMPORTANT PAYROLL
INFORMATION
WHEN IS PAYDAY?
You will be paid on the 25th
of each month (or the
preceding working day if this falls on a weekend or
public holiday)
WHEN IS THE DEADLINE EACH MONTH FOR
SUBMISSION OF DOCUMENTS?
Documents have to be with SBS Payroll by the 4th
of
each month in order to receive payment in that
month. Any documents received after the 4th will be
paid in the following month.
WHAT DOCUMENTS DO I NEED TO PROVIDE
SERCO IN ORDER TO BE PAID?
Bank details -
6 digit sort code and an 8 digit account number.
If the payment is to be made into a building society
then an additional Roll number will be required.
A P45 or a new starter checklist is also needed so
that the correct tax code can be applied.
COMMON ABRIEVIATIONS ON PAYSLIPS
ARRS Arrears payment
EN Enhancement payment (eg. unsocial)
OT Overtime payment
NNI Payment not subject to NI contributions
NP Payment not subject to pension
NT Payment not subject to income tax
OMP Occupational Maternity Pay
OSP Occupational Sick Pay
R Refund
SMP Statutory Maternity Pay
SSP Statutory Sick Pay
CLAIM FORM SUBMISSION
1. Ensure that name + assignment number
(including any additional posts which will end in -2
or -3 etc) + trust name is written clearly on all doc-
uments.
Please contact Human Resources to get your as-
signment number prior to submission.
All forms without an assignment number will be
returned unpaid.
2. All documents submitted must be signed and
authorised by a designated trust authorised signa-
tory.
Unauthorised forms will be returned unpaid.
3. Ensure that all information required is fully com-
pleted, including totalling.
Forms where the columns have been incorrectly
completed will be returned unpaid.
On receipt of re-submitted correctly completed
forms payment will be made in the following month.
SBS Payroll
Unit 16, Atlantic Square, Station Road,
Witham, CM8 2TL
0844 931 2005 (internal #6400)
8am—5pm
NHS PENSION SCHEME IN-
FORMATION
An employee will automatically become a member of the NHS pension scheme. For more information on the NHS Pension scheme please follow the link;
https://www.wsh.nhs.uk/CMS-Documents/Staff/General-Documents/NHSPensionSchemeBooklet.pdf
3
YEAR TO DATE BALANCES: Totals for income tax, national insurance and pension from the begin-
ning of the tax-year (April) up to and including the current pay period.
THIS PERIOD SUMMARY: A summary of the pensionable pay, taxable pay and deductions made
against your pay for that month (pay period)
NET PAY: The amount of pay that will be transferred to your bank account that month.
PAY & ALLOWANC-
ES: Itemisation of the
positive elements that
make up your pay
(basic pay, overtime,
unsocial enhance-
ments, night duty
enhancements, on
call etc.)
Each line itemises the
amount earned, the
relative hourly/unit
rate and the calculat-
ed amount.
This section will also
show negative values
where a correction of
pay has been neces-
sary (recovery of
overpayments, retro-
spective adjustments
etc.)
AN INTRODUCTION TO YOUR PAYSLIP
The image below gives an overview of what your payslip will look like, highlighting areas of interest.
It is your responsibility to check the information on your payslip thoroughly each month to ensure your pay is cor-
rect.
If you believe the information is incorrect, you should contact Serco Payroll immediately.
ASSIGNMENT NUMBER: This is
unique to you and an important
identifier. It should be quoted in all
pay related queries and corre-
spondence you may have.
INCREMENT DATE: The date at
which you are due to ascend
your pay scale by one pay point. TAX OFFICE/TAX
OFFICE REF/TAX
CODE/NI NUMBER:
Useful information
you will need if you
have to contact your
tax office (HMRC)
SALARY/WAGE: The full time salary of
your role at your current increment point,
based on full time hours.
PART TIME SALARY/WAGE: Your
actual annual salary based on the number
of hours (STD HRS) you are contracted for.
DEDUCTIONS: Itemisation of all
the statutory (tax, NI) and volun-
tary (pension, salary sacrifice,
childcare vouchers, car parking
etc.) deductions from your pay.
4
West Suffolk NHS Foundation Trust
Hand Hygiene Trust Induction
Hand Hygiene— ‘Clean Hands are Safe hands’
Effective hand decontamination is
one of the most critical factors in
preventing the spread of infections.
It is an essential component of
clean safe patient care.
Hand hygiene protects staff as well
as patients especially from
influenza and diarrhoeal illness
Hand decontamination should be
seen as a clinical procedure
The Health & Social Care Act 2008
requires the Trust to ensure there is
adequate provision of hand
washing facilities and antibacterial
hand rub.
Our staff should comply with Trust
policy to be ‘Bare Below the Elbow’
in clinical areas (in line with the DH
requirement,2007) to facilitate
effective hand decontamination.
No wrist watches. One plain
band may be worn
The WHO 5 Moments of Hand Hygiene
Special points of interest:
Clinical staff page 1
And ‘How To’ guide on page 2
Non -Clinical Staff page2
Resources
Hand Hygiene policy PP(12)225
WHO –2008 ‘5 moments for hand
hygiene’
EPIC3 National evidence based
guidelines for preventing health-
care associated infections in NHS
hospitals in England.2014
Pittet D.(2001) Improving
adherence to hand hygiene
practices; a multi-disciplinary
approach. Emerging Infectious
diseases.
Links:
www.cdc.gov/handhygiene
Fast Facts
Queen Mary University
London:2012
1.“Faecal bacteria
present on 26% of
hands, 10% of credit
cards and 1 in 6 mobile
phones’
11% of hands were
found to be grossly
contaminated—
equivalent to that of a
toilet bowl.
2.United Nations:2012
“Washing hands is the
most cost effective
intervention for world-
wide disease control”
When to use what product?
Soap & Water
Hands should be decontaminated with soap & water if:
Visibly soiled
Before an aseptic technique
If patients have diarrhoea & or vomiting.
If there is an outbreak of Norovirus or any other diarrhoeal illness.
At the start and end of a shift
Alcohol Hand Gel
Can and should be used
in the majority of patient
care situations.
If hands are not visibly
contaminated and are
socially clean
At point of care
Before an aseptic
technique
On removing gloves
After touching patient
surroundings.
Bare Below the Elbows
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West Suffolk NHS Foundation Trust
Hand Hygiene Trust Induction
Clean hands are Safe hands — Non Clinical Staff
Hand washing gives people an active
role in their own health.
The promotion of hand hygiene in
corporate settings has shown a
reduction in employee sickness
especially with regard to diarrhoea &
sickness and influenza type illness.
Even if your role does not encompass
direct patient care hand hygiene and
adherence to Trust policy is essential in
reducing infection in the hospital
environment
The Trust expects all staff to adhere to
the Hand Hygiene Policy
‘A recent study
showed only
31% of men and
65% of women
washed their
hands after
using a public
toilet’
Hand washing Technique Hand Rub Technique
6
Overseas Visitors
The UK’s healthcare system is a residency based one and eligibility for free NHS care is based on the
concept of “ordinary residence”. The Charging Regulations place a legal obligation on NHS Trusts,
Foundation Trusts and Local Authorities in England, to establish whether a person is an overseas visitor
to whom charges apply, or whether they are exempt from charges. In order to prevent loss of revenue
from the NHS, and West Suffolk Hospital, it is important that patients who are not eligible for free treat-
ment are identified and charged.
A person is not ordinarily resident in the UK simply because they have British nationality; hold a British
pass-port; are registered with a GP; have an NHS number; own property in the UK; or have paid (or are
currently paying) National Insurance contributions and taxes in the UK. Former UK ordinary residents
who have emigrated and no longer reside in the UK are usually chargeable on visits to the UK.
Primary care is free of charge to everyone, regardless of their residency status; this includes areas such
as the Emergency Department or Walk-In Centres. Once a patient is moved onto a Ward or is provided
with an outpatient appointment they can be considered chargeable.
From April 2015, an Immigration Health Sur-
charge (IHS) is payable by non-EEA nationals who apply for a visa to enter or remain in the UK for more
than 6 months. Payment of the health surcharge is mandatory when making an immigration application.
Payment will entitle the payer to NHS-funded healthcare on the same basis as someone who is ordinarily
resident.
Overseas visitors who are entering the UK on holiday, have visas for six months or less, or who are in the
UK without permission will always be liable for charges under the Charging Regulations, un-less another
exemption from charges applies.
Overseas Visitors who reside in a European Economic
Area (EEA) must show a valid non-UK European Health
Insurance Card (EHIC) or if they do not have one of
these, they must apply for a Provisional replacement
Certificate (PRC). The details on this card/certificate
allow the UK to claim the costs of treating this patient
back from their home country.
Visitors from Switzerland or the EEA who do not provide
an EHIC/PRC must be charged for their NHS hospital
treatment, unless a different exemption applies to them
under the Charging Regulations
As well as having arrangements with European Economic Are-as,
the UK also has ‘reciprocal agreements’ with a number of other
countries. Overseas visitors who can present evidence that they
are nationals, citizens or lawful residents of one of these countries
should be treated as exempt from charges in respect of treatment
that the relevant agreement entitles them to. For all levels of cov-
erage, it will be for a doctor or dentist employed by the relevant
NHS body to provide clinical input into whether required treatment
meets a specific level of coverage.
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Under the Equality Act 2010, relevant NHS bodies have a general equality duty in the exercise of their
functions to eliminate discrimination, harassment and victimisation and other conduct prohibited by the
Act. All patients referred to and attending West Suffolk Hospital must be treated in the same way and
asked the same questions. As we have seen the only thing relevant is “ordinary residence” and this
cannot be judged from appearance, race, name, language, origin, nationality or religion.
A relevant NHS body also has human rights obligations,
so treatment which is considered by clinicians to be
urgent or immediately necessary must never be withheld
from an overseas visitor, even when that overseas visitor
has indicated that they cannot pay. Failure to provide
necessary treatment may be unlawful under the Human
Rights Act 1998. This does not mean that the treatment
should be provided free of charge. Charges will still apply,
and, if not yet recovered, should be pursued after the
treatment is provided. Non-urgent or elective treatment
should not begin until full payment has been received.
Due to the potential severe health risks and in order to protect
the lives of both mother and unborn baby, all maternity
services, including routine antenatal treatment, must be
treated as being immediately necessary. No woman must
ever be denied, or have delayed, maternity services due to
charging issues. She must, however, be informed if charges
apply to her treatment, in doing so she should not be
discouraged from receiving the remainder of her maternity
treatment.
The success of the Charging Regulations depends on all NHS staff being aware and supporting of the
overseas team. Where possible, we need to identify patients who are potentially chargeable before their
treatment commences as they may not be aware that they are not entitled to free NHS treatment and may
not wish to proceed if they have to pay. Any patient that you suspect may be chargeable must immediately
be brought to the attention of the overseas team so that they can be assessed quickly; you are not
expected to make any assessments yourselves.
This guidance does not cover treatment provided by a general practitioner (GP), dentist or optician. Nor
does it concern charging arrangements in Wales, Scotland and Northern Ireland as these are governed by
separate legislation under the jurisdiction of the respective devolved administration.
Please note this is merely an Executive Summary. For full details please see ‘Guidance on Implementing
the Overseas Visitor Hospital Charging Regulations 2015’. Alternatively, please contact the Overseas
Team on 01284 713059 / 712962 for further information.
8
CHILD PROTECTION
Is Everyone’s Business—Information for Trust Staff
Child Protection is everybody’s Responsibility
A child is defined as anyone not reaching their 18th birthday. Child abuse can occur in all classes of society, in families, and in institutions. It is manifested in different ways from the more obvious forms such as burns, bites, fractures, etc., to sexual exploitation, neglect, emotional abuse, scape-goating and domestic violence.
There is a responsibility on staff in all agencies and in all settings, and members of the public generally to report concerns
about any child where there is suspicion that they are, or maybe at risk of suffering significant harm.
Within West Suffolk Hospital NHS Foundation Trust we pride ourselves on working to the principle of “Working Together” in order to achieve the best outcome for the children using the resources, professional skills and knowledge of all agencies working with children and families.
What is abuse and neglect?
Abuse & neglect are forms of maltreatment of a child. Somebody may abuse or neglect a child by inflicting harm, or by failing to act to prevent harm. Children may be abused in a family or institutional or community setting by those known or unknown. They may be abused by an adult or another child.
Physical Abuse may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating or other-wise causing physical harm including the fabrication of symptoms or deliberate induction of illness in a child.
Emotional Abuse is the persistent emotional maltreatment of a child such as to cause severe and persistent adverse effects on the child’s emotional development. It may involve conveying to children that they are worthless or unloved. It may feature inappropriate expectations being imposed, overprotection & limitation of exploration and learning. It may involve seeing or hearing the ill treatment of another (e.g. Domestic abuse) or serious bullying.
Sexual Abuse involves forcing or enticing a child/young person to engage in sexual activities including prostitution whether or not they are aware of what they are doing. This may be in physical contact, penetrative (e.g. rape, buggery), non-penetrative (e.g. looking at production of pornographic material or by grooming over the internet.
Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs resulting in the serious im-pairment of health and development. Neglect may occur during pregnancy as a result of maternal substance misuse. Once born neglect may occur due to failure to provide adequately for a child, protect from harm or danger, supervise adequately, or not access appropriate medical care.
Safeguarding children is also a concern with children involved in sexual exploitation, female genital mutilation, radicalisa-tion and cyber-bullying
Parenting may significantly impact on the wellbeing of a child if there is domestic abuse, substance misuse, mental ill health or history of being abused as a child themselves.
You may become aware of abuse by:
Your own observations, being told by another person, being told by the child, the abuser tells you.
If you are worried that a child is being/has been harmed DO NOT DELAY discuss this with:
Your Line Manager, Named professionals, MASH, Children & Young Peoples Services, Police
Record:
Date/time/venue of incident, observations of the child (injuries, bruises etc), observations/comments from carers, any discussions and outcomes, sign & print your name
Named Professionals Safeguarding Children
Named Doctor for Safeguarding Children: Dr Arun Saraswatula ext.2989
Named Midwife for Safeguarding Children: Hayley Rowan ext.3513 or Bleep 862
Named Nurse for Safeguarding Children (Acute): Lisa Sarson ext.2808 or Bleep 382
Name Nurse for Safeguarding Children (Community): Joanna Stroud tel. 07908 950187
Suffolk Children & Young Peoples services: Child protection 0808 800 4005
MASH Professional Consultation Line: 0345 6061499
Useful Documents:
Department for Health (2015) “Working together to Safeguard Children”
Department for Health (2006) “What To Do If You’re Worried a Child Is Being Abused”
Child Protection Training is a core element of your Personal Development Plan. Any staff member with contact with children must attend training. Please discuss with your manager or Named Personnel which level of training is appli-cable to your role.
For further detailed guidance access: Trust Safeguarding Children Microsite on the Intranet and
www.suffolkscb.org.uk
9
CHILD PROTECTION
Is Everyone’s Business—Information for Trust Staff
You a
re in
form
ed, w
itness o
r ha
ve c
oncern
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at a
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IS T
HE
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ILD
IN IM
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DIA
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ER
?
Co
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ct:
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cu
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, safe
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nd w
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et. C
onsid
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Conta
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ecessary
and re
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one.
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rm/s
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nly
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no
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t furth
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Com
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gency re
ferra
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via
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net
safe
guard
ing m
icro
site
. On
ce s
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itted re
ferra
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ill be s
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ly to
Custo
mer F
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nd
Nam
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urs
e
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atio
n, a
ssess ris
k a
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onta
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am
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Pro
fessio
na
ls o
r MA
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con
sulta
tion
line fo
r advic
e
Ensure
the im
media
te h
ealth
, safe
ty a
nd w
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fare
of th
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is m
et.
Conta
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ecessary
and re
fer d
irect-
ly to
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rm/s
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are
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t furth
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Com
ple
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ultia
gency re
ferra
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via
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CB
w
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an
d e
mail to
Custo
mer F
irst a
nd
Nam
ed N
urs
e (C
om
munity
)
Usin
g th
e in
form
atio
n m
ake a
decis
ion
- Is a
safe
-
guard
ing
refe
rral re
qu
ired
?
Consid
er a
ny o
ther a
ctio
ns re
quire
d to
supp
ort th
e n
ee
ds o
f th
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om
ple
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f CA
F/ re
ferra
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noth
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erv
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Seek a
dvic
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m re
levant N
am
ed P
rofe
ssio
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Docum
ent a
ll deta
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y a
ctio
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dis
cussio
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ithin
the c
hild
’s E
care
record
Docum
ent a
ll deta
ils o
f refe
rral o
r an
y a
ctio
ns
dis
cussio
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the c
hild
’s re
cord
on th
e s
afe
-
guard
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tem
pla
te.
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S (C
hild
in h
os
pita
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g)
YE
S
YE
S
YE
S (C
hild
in c
om
mu
nity
settin
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NO
/NO
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UR
E
SAFEG
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ILDR
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10
Mark Kidd
25 Farringdon Street, London, EC4A 4AB
An Introduction to the Local Counter Fraud Specialist at West Suffolk NHS Trust
I am the Local Counter Fraud Specialist (LCFS) at West Suffolk NHS Trust and wanted to take this opportunity to formally introduce myself and provide you with some information about my role within the NHS.
West Suffolk NHS Trust is committed to tackling fraud and bribery and ensuring that all staff are aware of the reporting lines that should be followed should any suspicions or concerns arise. All staff play an essential role in helping to reduce fraud and bribery in the NHS.
My role is to raise fraud awareness across the organisation, ensure that weaknesses within systems are Identified, making recommendations where necessary to strengthen these and that the organisation has the necessary controls in place to mitigate the risk of fraud or bribery occurring. I am also responsible for investigating allegations of fraud and bribery. It is recognised that the existence of fraud and bribery prevents NHS funds providing maximum benefit to patients and that this needs to be reduced to an absolute minimum.
I will look to provide you with an accessible point of contact for any concerns you may have in regards to fraud or bribery issues. Should you feel that a meeting would be beneficial to discuss fraud and bribery related matters, please to not hesitate to contact me.
In order to achieve greater awareness and assist with training I am keen to meet with individual staff members, attend team meetings, conduct workshops and deliver awareness presentations.
If you have any concerns about fraud or bribery taking place within your organisation please do not hesitate to contact me on the details below.
I have included some additional material with this letter to further explain the types of fraud and bribery occurring within the NHS and highlight the extent of which this occurs. Please also take the time to visit the Counter Fraud pages on the intranet which provides additional and up to date information.
Yours sincerely
Mark Kidd
LCFS
07528 970251
11
Asbestos
Awareness
The long-term health risks associated with asbestos
have been made widely known and publicised in the
news over recent years.
However, if asbestos is in good condition and is
not disturbed, it poses no risk to you.
The danger arises when asbestos is disturbed by
accidental or deliberate damage and its fibres are
released.
This leaflet has been created to give you basic
information about:
• What is Asbestos?
• Why is it a problem?
• How is it labelled?
• Where is it found?
• What the Trust is doing about it?
What is Asbestos?
HSE states that Asbestos is a
naturally occurring fibrous material
that has been a popular building
material since the 1950s.
It was widely used to insulate properties, protect
them
against fire and protect from corrosion. Because of
its
strength combined with its resistance to heat and its
versatile nature Asbestos was the product of choice
and often mixed with other materials when building
or refurbishing properties.
In 2000 Asbestos was banned and it is now illegal to
use asbestos in the construction or refurbishment of
any premises, but as it was so widely used much of it is
still in place.
Why is it a problem?
Asbestos in good condition is not a problem and it is
NOT dangerous if it is undamaged and left undisturbed.
However when an Asbestos containing product is
disturbed and fibres are released into the air we can
breath them in.
If these fibres are inhaled they can cause permanent
damage to the respiratory system, which could result in
long term health problems and serious diseases:
• Mesothelioma
• Asbestos related lung cancer
• Asbestosis
• Plural thickening
These diseases do not show immediately and may take
as long as 15 to 60 years to develop.
How is it labelled at West Suffolk Hos-
pital?
You may have seen these 2 labels at
the West Suffolk Hospital identifying
asbestos containing material:
These labels are starting to be
replaced with a newer traffic light
version for easy reference:
Asbestos containing material will
have
a red sticker with a black A, while non-asbestos
containing material will be a
green sticker with a black NA.
A NA
12
Where is it found here at the West Suf-
folk Hospital?
Asbestos can be found in many places within a building.
Below is a list of where asbestos may be found at the
West Suffolk Hospital site:
• Textured wall or ceiling coatings
(i.e. Artex)
• Floor tiles, textiles and
composites (i.e. Fire blankets,
window sills etc.)
• Asbestos insulating board
under windows and to
sky-light side panels
Lagging on pipes
Risers
and Expansion joints
• Fire compartmentation
What is the Trust doing about it?
Due to the age of the West Suffolk Hospital we are
aware that asbestos was used when it was built.
Therefore to comply with Government legislation and
on HSE advice we are endeavouring to ensure your
safety whilst you are here.
As a Trust we have a duty to manage the Asbestos
within the building under regulation 4 of the Control
of
Asbestos regulations 2012. This means we will:
• take reasonable steps to find out if there are
asbestos containing materials at the West Suffolk
Hospital, and if so, its amount, where it is and what
condition it is in
• presume materials contain asbestos unless there
is strong evidence that they do not
• make, and keep up-to-date, a record of the loca-
tion and condition of the asbestos containing mate-
rials - or materials which are presumed to contain
asbestos
• assess the risk of anyone being exposed to fibres
from the materials identified
• prepare a plan that sets out in detail how the risks
from these materials will be managed
• take the necessary steps to put the plan into ac-
tion
• periodically review and monitor the plan and the
arrangements to act on it so that the plan remains
relevant and up-to-date; and
provide information on the location and
condition of the materials to anyone who is
liable to work on or disturb them.
REMEMBER
Asbestos in good condition and
not disturbed, is not a risk to you.
To comply with the Control of Asbestos
regulations 2012, the West Suffolk NHS Foun-
dation Trust has established an Asbestos
Management Team to oversee and monitor
the asbestos at our site. If you have any ques-
tions or concerns, please email us at:
13
Chief
Executive
Estates
Manager
Nominated Officers
Asbestos
Management Team
Trust
Employees
Risk Office
Occupational
Health
Asbestos
Analyst
Asbestos
Contractors
Please refer to the West Suffolk NHS Foundation Trust’s Control of Asbestos
At Work Policy PP089 which is located on the intranet under Trust Policies.
Further information on asbestos can also be found on the HSE website:
www.hse.gov.uk
Hardwick Lane, Bury St Edmunds,
Suffolk, IP33 2QZ
Tel: 01284 713000
Asbestos
Management
Team
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Health and Safety Law What you need to know
All workers have a right to work in places where risks to their health and safety are properly controlled. Health and safety is about stopping you getting hurt at work or ill through work. Your employer is responsible for
health and safety, but you must help.
What Employers Must do for you
1 Decide what could harm you in your job and the precautions to stop it. This is part of risk assessment.
2 In a way you can understand, explain how risks will be controlled and tell you
who is responsible for this. 3 Consult and work with you and your health and safety representatives in pro-
tecting everyone from harm in the workplace. 4 Free of charge, give you the health and safety training you need to do your job. 5 Free of charge, provide you with any equipment and protective clothing you
need, and ensure it is properly looked after. 6 Provide toilets, washing facilities and drinking water. 7 Provide adequate first-aid facilities. 8 Report major injuries and fatalities at work to our Incident Contact Centre on
0345 300 9923. Report other injuries, diseases and dangerous incidents online at www.hse.gov.uk.
9 Have insurance that covers you in case you get hurt at work or ill through
work. Display a hard copy or electronic copy of the current insurance certifi-cate where you can easily read it.
10 Work with any other employers or contractors sharing the workplace or
providing employees (such as agency workers), so that everyone’s health and safety is protected.
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What you Must do
1 Follow the training you have received when using any work items your employer has given you.
2 Take reasonable care of your own and other people’s health and safety. 3 Co-operate with your employer on health and safety. 4 Tell someone (your employer, supervisor, or health and safety representative) if
you think the work or inadequate precautions are putting anyone’s health and safety at serious risk.
If there’s a Problem
1 If you are worried about health and safety in your workplace, talk to your employ-
er, supervisor, or health and safety representative.
2 You can also look at our website for general information about health and safety at
work.
3 If, after talking with your employer, you are still worried, you can find the address
of your local enforcing authority for health and safety and the Employment Medical
Advisory Service via HSE’s website: www.hse.gov.uk.
Fire Safety
If you require further fire safety advice for your ward/department please con-tact the Trust Fire Safety Advisor on 3011 or medic bleep.
Employment Rights
Find out more about your employment rights at www.gov.uk.
Further Information
This leaflet is available at www.hse.gov.uk/pubns/books/lawleaflet.htm.The information in this leaflet is available in a number of formats.
© Crown copyright 2009 If you wish to reuse this information visit www.hse.gov.uk/copyright.htm for details. First published 04/09.
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Chaplaincy An open door for all staff
Why talk to us? When we work in a health care setting, we are often confronted with some of the deep-
est and difficult questions in life.
Each of us wants to give our best, but it is sometimes hard to go on giving when we feel
overwhelmed by the many demands of our time, energy and emotions.
Then there are our personal lives…and however much we might want to keep work and
home separate, it is not always that clear cut or even possible.
There are times when we need to talk things through with someone else, to have the op-
portunity to ask the hard questions and have permission to care for ourselves.
The Chaplains are available to all staff members for confidential, non-judgmental sup-
port whether you would call yourself religious or not. You are our main concern how you
are and how you are coping.
Do you sometimes wonder what it’s all about?
Do you know where to turn for confidential support?
Have you thought of talking to a chaplain?
What do we offer?
An on-call 24/7 service throughout the year.
A confidential listening ear: if someone feels a need to chat we are easily contactable.
Spiritual, pastoral and religious care: we take referrals from staff, lo-cal faith leaders, patients, relatives and visitors.
Teaching on beliefs and values, the importance of spirituality today. We can come and speak at your place of worship.
Bereavement support and guid-ance.
Blessings for children. They are special, we give thanks, to celebrate life events-including relationship blessings
A sacred space for people of all faiths, beliefs and cultures.
Annual Services; Florence Nightin-gale Service (May), Remembrance Service (November), Staff Carol Ser-vice (December).
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Chapel Space
The chapel is open 24 hours a day, 7 days a week, and is a place of peace and
quiet, where there is a welcome for all.
Whether you have a faith or not, the chapel provides a space for to you pray or
gather your thoughts during your busy day.
Prayer Station Our prayer station is located just inside the chapel on the left and consists of the following:-
Prayer Request Book, Prayer Stones, Prayer cards
Christian Services
Sunday Worship 10.00am
Weekday Prayers 9.15am
Roman Catholic Mass 12.30pm, every Monday Led by Father Michael Brookes
Holy Communion 12:30 every Wednesday
Muslim Prayers (Jummah) Every Friday 1.15pm
Multi-Faith Room We have a dedicated multi-faith room - available 24 hours a day, 7 days a week. A selection of faith material is also available for you to use.
Contact Us
Contact Details
Revd Rufin Emmanuel Tel: 01248 713486 Email: [email protected]
Revd Stephen Griffiths Tel: 01284 712704 Email: [email protected]
Cheryl Unsworth Tel: 01824 713771 Email: [email protected]
Roman Catholic Chaplains-
Father Michael Brookes & Father David Bagstaff Tel: 01284 754358
Mrs Cheryl
Unsworth
Chaplaincy
Administrator
Hospital Chaplain
Revd Stephen Griffiths Father Michael Brooks
Roman Catholic
Chaplain
Father David
Bagstaff
Roman Catholic Chaplain
Revd. Rufin Emmanuel
Lead Chaplain
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Care first, your EAP (Employee Assistance Programme) provider, is a complete workplace support service. The services are available online, and via a Free-phone number 24 hours a day, 365 days a year. Access to information, counsel-
ling, emotional support and wellbeing is free for all employees.
How can Care first help me?
Information service – Care first information and advice specialists are available to help you find practical answers to real life questions:
I am getting divorced; if I leave the house can my ex-partner change the locks, or stop me gaining ac-cess?
My washing machine broke the day after its warranty expired, what can I do?
Am I entitled to any kind of support to pay for childcare?
My car has been clamped, what do I do?
My son is at university, his landlord won’t refund his deposit, what can we do?
Financial, tenancy, consumer, benefits, employment and health are just a selection of the areas we can pro-vide support for through the information service. Care information specialists are Citizen Advice trained and qualified to answer general and regional specific queries.
Counselling – A Freephone service, available 24/7 to all employees. Every call will be answered by a Care first counsellor, accredited to the British Association for Counselling and Psychotherapy (BACP).
Why would I call Care first for counselling?
Care first counsellors are available to provide support for anything you wish to discuss. For instance bereave-ment, relationship breakdown, bullying, changes at work, pressure, stress, workload and illness.
Online health and wellbeing – A vast resource of regularly updated articles and information designed to help you manage a healthy lifestyle, structured to cover four core areas:
You at home
You at work
Your health
FAQs
Will anyone know if I contact Care first?
Care first is a confidential, impartial service. Nobody will be informed you have contacted Care first,
nor will they know what has been discussed.
You can also access Care first’s online portal ‘Lifestyle’ by visiting www.carefirst-lifestyle.co.uk using the log in details below:
Username: WSH001
Password: ital1234
This portal is where employees can access online counselling and read hundreds of articles and literature.
Please call Care first free on 0800 174 319
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Accessing your ESR account
Click on this link for further information on your ESR ac-
count and also to log in to your account.
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How to Login to your account
You should now be at the login page where you can enter your username and password.
Your username should start with ‘179’ and end in two numbers.
To reset your password or find your username for you ESR account please click on the link as seen be-
low:
To go to the login page you will need to click on the following letters:
Login to your ESR portal
When you hover over the writing is will turn red and become underlined:
Login to your ESR portal
Please click on this when the writing is red and underlined.
When resetting your password, your new password must be 8 characters long, consisting of
both numbers and letter which cannot be consecutively repeated (i.e. ‘ee’, ‘99’). Any personal
information, such as your name or birthdate also cannot be used.
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Welcome to your ESR Portal
The Portal
Once you have logged in you should be at your ESR Home page which is where you can ac-
cess your eLearning, payslips, Total Pay Rewards Statements and your personal information
(including your bank account information).
From this page you can go to your Learner Homepage by clicking on ‘My Learning’ down
the left hand side of the page (indicated above in a red box). This will allow you to view
your compliance matrix for you role and complete your eLearning.
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