truesafe fire cloud two/four zone system

TSFC 24-2 & 4 User Manual

Vighnaharta Technologies Pvt. Ltd. of 35

TSFC 24-2 & 4

TrueSafe Fire Cloud

Two/Four Zone System

USER MANUAL

Vighnaharta Technologies Pvt. Ltd.

ISO 9001:2015 Certified


2nd Floor , Karanjakar Industrial Estate, Sr.No 11/11, Nanded

Gaon, Pune

Phone no.: 91 20 32922630 / 32921306 Fax: 91 20

24339628.

Website: http://www.vighnaharta.in


2nd Floor , Karanjakar Industrial Estate, Sr.No 11/11, Nanded

Gaon, Pune

Phone no.: 91 20 32922630 / 32921306 Fax: 91 20

24339628.

Website: http://www.vighnaharta.in

Prepared By: SKP

Approved By: JG

Doc No.: TSFC 24-2_4_UM_4_0

Rev.No.: 4_0

Eff.Date.: 11-01-2020

TSFC 24-2/4 User Manual


Fire Alarm System Limitations

A fire alarm system—typically made up of

smoke detectors, heat detectors, manual pull

stations, audible warning devices, and a fire

alarm control panel with remote notification

capability—can provide early warning of a

developing fire. Such a system, however,

does not assure protection against property

damage or loss of life resulting from a fire.

The Manufacturer recommends that smoke

and/or heat detectors be located throughout

a protected premise following the

recommendations of the National Fire

Protection Association Standard 72 (NFPA

72), EN54 Standards, and manufacturer’s

recommendations.

Smoke detectors may not sense fire where

smoke cannot reach the detectors such as in

chimneys, in or behind walls, on roofs, or on

the other side of closed doors. Smoke

detectors also may not sense a fire on

another level or floor of a building. A

second-floor detector, for example, may not

sense a first-floor or basement fire.

Particles of combustion or “smoke” from a

developing fire may not reach the sensing

chambers of smoke detectors because:

• Barriers such as closed or partially closed

doors, walls, or chimneys may inhibit particle

or smoke flow.

• Smoke particles may become “cold,”

stratify, and not reach the ceiling or upper

walls where detectors are located.

• Smoke particles may be blown away from

detectors by air outlets.

• Smoke particles may be drawn into air

returns before reaching the detector. The

amount of “smoke” present may be

insufficient to alarm smoke detectors.

Smoke detectors are designed to alarm at

various levels of smoke density. If such

density levels are not created by developing

fire at the location of detectors, the detectors

will not go into alarm.

Heat detectors do not sense particles of

combustion and alarm only when heat on

their sensors increases at a predetermined

rate or reaches a predetermined level. Rate-

of-rise heat detectors may be subject to

reduced sensitivity over time for this reason,

the rate-of-rise feature of each detector

should be tested at least once per year by a

qualified fire protection specialist.

Audible warning devices such as bells may

not alert people if these devices are located

on the other side of closed or partly open

doors or are located on another floor of a

building. Any warning device may fail to alert

people with a disability or those who have

recently consumed drugs, alcohol or

medication. Please note that:

• Studies have shown that certain people,

even when they hear a fire alarm signal, do

not respond or comprehend the meaning of

the signal. It is the property owner's

responsibility to conduct fire drills and other

training exercise to make people aware of

fire alarm signals and instruct them on the

proper reaction to alarm signals.

A fire alarm system will not operate without

any Electrical power. If AC power fails, the

system will operate from standby batteries

only for a specified time and only if the

batteries have been properly maintained and

replaced regularly.

The most common cause of fire alarm

malfunction is inadequate maintenance. To

keep the entire fire alarm system in excellent

working order, ongoing maintenance is

required as per the manufacturer's

recommendations, and UL and NFPA

standards and EN54 standards. At a

minimum, the requirements of NFPA 72 or



EN54 shall be followed. Environments with

large amounts of dust, dirt or high air

velocity require more frequent maintenance.

A maintenance agreement should be

arranged through the local manufacturer's

representative. Maintenance should be

scheduled monthly or as required by National

and/or local fire codes and should be

performed by authorized professional fire

alarm installers only. Adequate written

records of all inspections should be kept.

Installation Precautions

WARNING - Several different sources of

power can be connected to the fire alarm

control panel. Disconnect all sources of

power before servicing. Control unit and

associated equipment may be damaged by

removing and/or inserting cards, modules, or

interconnecting cables while the unit is

energized. Do not attempt to install, service,

or operate this unit until manuals are read

and understood.

CAUTION - System Re-acceptance Test after

Software Changes: To ensure proper system

operation, this product must be tested in

accordance with NFPA 72 after any

programming operation or change in site-

specific software. Reacceptance testing is

required after any change, addition or

deletion of system components, or after any

modification, repair or adjustment to system

hardware or wiring. All components, circuits,

system operations, or software functions

known to be affected by a change must be

100% tested.

This System meets NFPA & EN54

requirements for operation However, the

useful life of the system's standby batteries

and the electronic components may be

adversely affected by extreme temperature

ranges and humidity. Therefore, it is

recommended that this system and its

peripherals be installed in an environment

conditions specified.

Verify that wire sizes are adequate for all

initiating and indicating device loops.

Remove all electronic assemblies prior to any

drilling, filing, reaming, or punching of the

enclosure. When possible, make all cable

entries from the sides or rear. Before

making modifications, verify that they will

not interfere with battery, transformer, or

printed circuit board location.

This system contains static-sensitive

components. Always ground yourself with a

proper wrist strap before handling any

circuits so that static charges are removed

from the body. Use static suppressive

packaging to protect electronic assemblies

removed from the unit.

Like all solid state electronic devices, this

system may operate erratically or can be

damaged when subjected to lightning

induced transients. Due to such activity there

may be temporary degradation or damage

occurred. Although no system is completely

immune from lightning transients and

interference, proper grounding will reduce

susceptibility.

Follow the instructions in the installation,

operating, and programming manuals. These

instructions must be followed to avoid

damage to the control panel and associated

equipment. Fire Panel operation and

reliability is depend upon proper installation.



RECORD OF REVISION

Rev Date Prepared

By

Reviewed

By

Approved

By

Description/Remarks on

Release

2_0 20-11-17 SBK NMK NMK Initial draft

3_0 20-12-18 MDC NMK NMK NAC Silence Time Menu

removed from Menu options

4_0 11-01-20 SKP JG JG Added MCP in Zone Description

Merge Truesafe Application UM

TSFC 24-2 & 4 User Manual


Abbreviations

TSFC 24-2 & 4 TrueSafe Fire Cloud System with 2/4 Input Zones

IDC Initiating Device Circuit

NAC Notification Appliance Circuit

ACK Acknowledge

MCP Manual Call Point

PFC Potential Free Contact



Contents

Abbreviations ........................................................................................................................................................................... 5

1. Introduction .......................................................................................................................................................... 8

1.1 Overview ....................................................................................................................................................................... 8

1.2 System Features ............................................................................................................................................................. 8

1.3 Technical Specifications ................................................................................................................................................ 9

1.4 Controls and Indications .............................................................................................................................................. 10

1.4.1 Controls ..................................................................................................................................................... 10

1.4.2 LED Indications ........................................................................................................................................ 10

1.4.3 LCD Indication ......................................................................................................................................... 11

1.4.4 Buzzer Indication ...................................................................................................................................... 11

1.5 Components ................................................................................................................................................................. 11

2. Installation ......................................................................................................................................................... 12

2.1 Installation Precaution ................................................................................................................................................. 12

2.2 Mounting Details ......................................................................................................................................................... 12

2.3 Panel Wiring ................................................................................................................................................................ 13

2.3.1 Field Wiring Diagram ............................................................................................................................... 14

2.3.3 Initiating Device Circuit (IDC) ................................................................................................................. 14

2.3.4 Output Circuits .................................................................................................................................. 15

2.4 Maintenance ................................................................................................................................................................ 16

2.4.1 Walk Test .................................................................................................................................................. 16

2.4.2 Servicing ................................................................................................................................................... 16

2.4.3 Periodic inspection and test of system ...................................................................................................... 17

2.5 Do’s and Don’ts ........................................................................................................................................................... 18

2.5.1 Do’s 18

2.5.2 Don’ts........................................................................................................................................................ 19

3. System Programming ........................................................................................................................................................... 20

3.1 Menu Options .............................................................................................................................................................. 20

3.1 Zone1 21

3.2 Zone 2 21

3.3 NAC 22

3.4 NAC Auto Silence ....................................................................................................................................... 22

3.5 Auto Key Lock ............................................................................................................................................................ 22

3.6 Password Change ......................................................................................................................................................... 22

3.7 WIFI Mode .................................................................................................................................................................. 23

4. System Operation ................................................................................................................................................................ 24

4.1 Function keys ............................................................................................................................................................... 24

4.1.1 MENU key ................................................................................................................................................ 24

4.1.2 SILENCE key ........................................................................................................................................... 24

4.1.3 RESET Key ............................................................................................................................................... 25

4.1.4 Enter Key .................................................................................................................................................. 25

4.2 Normal Mode Operation .............................................................................................................................................. 25

4.2.1 Fire Condition ........................................................................................................................................... 25



4.2.2 Fault Condition ......................................................................................................................................... 26

4.3 Factory Default ............................................................................................................................................ 27

4.4 Wi-Fi configuration ...................................................................................................................................... 27

4.4.1 Overview ................................................................................................................................................... 27

4.4.2 Salient Features ......................................................................................................................................... 27

4.4.3 Application Installation & Usage Procedure ............................................................................................. 27

4.4.4 Registering with TrueSafe Alarm Cloud ................................................................................................... 27

4.4.5 Adding a device to the mobile application ................................................................................................ 28

4.4.6 Editing TrueSafe device details in mobile application .............................................................................. 31

4.4.7 Alarms and Fault Notifications in mobile application ............................................................................... 32

4.4.8 Settings in mobile application ................................................................................................................... 33

5 Frequently Asked Questions ........................................................................................................................... 34



1. Introduction

1.1 Overview

Fire can have an enormous impact on any institution or company, so to protect from these kinds of

incidences, this system can be helpful. This TrueSafe Fire alarm System (TSFC) is specially

designed for fire indications, early warnings facility. TSFC-24-2/4 is India’s first IoT (Internet

of Things) based Conventional Fire Alarm Panel. The TSFC-24-2/4 provides reliable fire

detection, signalling and protection for commercial, industrial and institutional buildings, small

offices etc.

The panel includes local buzzer, LEDs for indications and with LCD display, keypad for manual

operation and configuration and cloud connectivity through WiFi. It is compatible with almost all

makes of smoke detectors and heat detectors that can continuously monitor for trouble and fire

condition as well as send their status on Fire Cloud.

A user friendly Android Mobile application is available for Fire and Fault notification from the TSFC

panel.

1.2 System Features

• Operated on 24 V/1.2 Ah DC power supply with built-in charger.

• Battery low voltage 23 VDC and battery cut at 22 VDC.

• Stand by battery backup up to 8 hrs.

• 16 x 2 alpha numeric LARGE LCD Display.

• LED indications for various modes on front panel.

• Local buzzer indication for fire, fault, and testing operation.

• 6 Keys for configuration and program the system.

• Class B Initiating Device Circuits (IDCs) for smoke detectors & heat detectors, etc.

• Testing modes (Walk test)

• Zone bypass facility.

• NAC bypass facility.

• Three fixed PFC output for fire & fault

• Two level password protection for Admin and user.



• Up to 15 scrolling events capacity

• Cloud Connectivity through WiFi

1.3 Technical Specifications

Power Supply 230V AC, 1.2A, 60/50 Hz. with 24 V Battery charger.

Input Initiating Device Circuit (IDC)

• Voltage: 24 VDC

• End of Line: 4.7KΩ, 1 W

Indication Front panel LED indications

• SYSTEM ON

• MAINS FAIL

• BATTERY FAULT

• NAC FAULT

• Siren SILENCE

• WiFi

• Zone Fault

• Walk Test Mode

• Zone Bypass

• Fire

• WALK TEST

16 x 2 Large LCD Display Indication

Zone fire status, fault status, configuration menus, Etc

Buzzer Indication

Fire, Fault, Walk Test Fire, Key press acknowledge

Output NAC (Siren Output)

Voltage: 24 VDC, Current: 500mA

PFC Relay outputs: 3 (Two for Fire & one for Fault)

Dimensions 237 x 217 x 42 (LxHxW)

Operating

Temperature

00 C to +500 C

Humidity 5 to 90% Rh

Weight Approx. 3Kg

Enclosure Metal Enclosure



1.4 Controls and Indications

1.4.1 Controls

Key name Password

protected?

Key function

MENU

OR

Num key ‘1’

Yes • Enter main menu list

• Configures system as per requirements

• Use as a Esc

OR

• Enter numeric values ‘1’ during configuration

SILENCE

OR

Num key ‘2’

Yes • Silence the NAC

OR


ENTER

OR

Num key ‘3’

Yes • Access the new menu.

• Saves configured data, mode or value of the

system.

OR


‘<’

OR

Num Key ‘4’

Yes • Scroll Left

OR


RESET

OR

Num key ‘5’

Yes • Reset the system

OR


‘>’

OR

Num Key ‘0’

Yes • Scroll Right

OR


1.4.2 LED Indications

There are different LED indications given on front panel of TSFC panel to user to alert from different events

occurred. Name of events along with colour of corresponding LED with description are as follows.

No. Indication LED Colour Description

1 System ON Green This indication shows system is Power ON

2 Mains Fail Yellow When Mains Fail Occurs, ON

3 Battery Fault Yellow When Battery is Low OR Battery missing, ON

4 NAC Fault Yellow NAC Fault has been occurred, ON

5 Silence Yellow System has been silenced, ON

6 WiFi Blue When Wi-Fi enabled, ON

7 NAC Fault Yellow NAC Fault has been occurred, ON

8 Twin Fire Red If any zone is in fire condition, ON



1.4.3 LCD Indication

The 16 x 2 Large LCD display is used in TSFC panel to display different system fault status, zone fire status,

configuration menus & so on. The LCD is mainly used Fire indications and for the programming of the panel listed

as below.

• Fire Indications

• Fault Indications

• Zone modes

• View history events

• Panel Configuration setting

• Change user / admin password

1.4.4 Buzzer Indication

A buzzer provides separate and distinct sounds for Fire, Faults and Walk Test Fire.

• Fire: Continuous Buzzer ON.

• Fault: 1 sec ON and 5 sec OFF.

• Walk Test Fire: 1 sec ON and 1 sec OFF.

1.5 Components

EOL Resistor:

• 4.7K ohm 1 W Resistor is connected in parallel with each input zone for zone open/short/fire sensing purpose.

Hence 2 resistors are required for TSFC 24-2 & 4 resistors are require for TSFC24-4 model.

• 4.7K ohm 1 W Resistor is connected in parallel with NAC output

9 Zone Fire Red If zone in fire condition, ON

10 Zone Fault/WT Yellow If zone in Fault/WT Mode, ON

11 Zone Bypass Yellow If zone disable, ON



2. Installation

2.1 Installation Precaution

WARNING:

Do not attempt to install, service, or operate this unit, until this manual is read and understood. Do not connect

other equipment to this unit.

CAUTION:

This system works at 0° C to +50° C and at a relative humidity of 90 ±2% RH.

However, the useful life of the system's standby batteries and the electronic

components may be adversely affected by extreme temperature ranges and

humidity.

2.2 Mounting Details

Backside of the panel

• Place the panel in its mounting position and fix the panel to the wall using the slots of the four screws.

• Ensure the enclosure and the inner parts of the panel are given sufficient protection during installation.

• Enter all external cables via preformed knockouts located at Top of the panel.

• When the installation of all the cables has been completed, clean the interior of the enclosure ensuring all

masonry debris and drilling swords are removed.

280mm

250mm

50mm

40mm

45mm

140mm



2.3 Panel Wiring

The following diagram shows basic components of Fire Panel System. It consists of various smoke and heat

detectors, AC power source, Notification devices like siren or sounder, etc

WARNING:

Several different sources of power can be connected to this panel. Disconnect all sources of power before

servicing. The panel and associated equipment may be damaged by removing and / or inserting cards, modules

or inter connecting while this unit is energized.

Primary Power source (AC) and Earth Ground Connection:

AC Power connections are made inside the control panel cabinet. A separate Earth Ground connection must be

made to ensure the proper panel operation and lightening and transient protection.

Standby Power Source (Batteries):

Use one 24V/1.2Ah sealed lead acid type Battery. Observe polarity when connecting the battery. Connect the

battery to the provided cable. The battery charger is current - limited and capable of recharging sealed lead acid

type batteries up to 8Ah.

Display

Keypad

Zone 1 Zone 4

Two/Four IDC

3 PFC Output

2 for Fire

1 for Fault

1 NAC

(Siren Output-500mA)

TSFC 24-2/4 Panel

WiFi

Connectivity

230VAC/50Hz

Supply With

Battery Backup



2.3.1 Field Wiring Diagram

The following diagram shows connector’s placement on Interface board.

2.3.3 Initiating Device Circuit (IDC)

• No. of Initiating circuit : 2/4 Zone

• Type : Class B

• Wire Size : 1.5sqmm armoured FRLS cable

• Operating Voltage : 24 VDC nominal max

• Connector : J3

• Total No. of Devices : Up to 20 smoke detectors per zone

• Monitoring Device : 4.7K Ohm, 1 W(EOL)

All zones may be configured for general fire alarm applications or supervisory alarm zones.



Note: Please Connect 820 Ohm in Series with MCP only as shown in above Figure.

2.3.4 Output Circuits

The panel has three types of output circuits.

• Notification Appliance Circuit (NAC)

• Potential Free Contact Relay Outputs (PFC)

NAC

• No. of NAC : 1 circuits

• Type : Class B

• Output Voltage : 24V

• Current : 500 m A

• Terminals : J3

• Wire Size : 1.5sqmm armoured FRLS cable



Fixed Output (PFC)

Three PFC outputs:

1. Fire1 status output

2. Fire2 status output

3. Fault status output

Resettable 12VDC output

12VDC Resettable output for four wire detectors (24VDC/500mA)

2.4 Maintenance

2.4.1 Walk Test

It is maintenance purpose mode. When any zone is set as a Walk test that time Walk Test LED starts blinking

according to zone. This mode is used to test smoke detector and siren but RAC is not released.

Walk Test Procedure

• First particular zone is set as Walk Test.

• Then give smoke to the sensor.

• The sensor will detect smoke and the NAC will be ON and LCD will display show fire to the particular zone.

• The sensor will reset automatically and will come back to normal condition.

• In this way multiple sensors in a single loop can be tested.

Note: Repeat Walk test after every 3 months.

2.4.2 Servicing

Following are the servicing check list of FSS panel. Maintenance / servicing is required twice a year for each panel.

Sr.

No.

Check point or maintenance point OK/Not

OK

Remark

1 Clean each smoke detector using soft cloth.

2 Check panel operation on battery backup mode (mains

OFF).



3 Check panel operation on mains supply (Battery

disconnected).

4 Check all connection of panel.

5 Perform WALK TEST mode of panel.

6 Check Smoke Detector.

7 Check siren output.

8 Check battery supply.

9 Check panel mounting screw.

Note: Please send above servicing report after every 6 months.

2.4.3 Periodic inspection and test of system

For additional information on control panel faults, regular checking of the functionality of the control panel and fire

detection system by a person responsible for fire prevention in the company must ensure the availability of the fire

detection system. Perform the Supervisory & Walk test regularly.

Weekly Testing By The User

Ensure that all indicators are showing correctly.

Check that the internal buzzer are operating correctly.

LCD Display shows messages from the system.

Each week, choose different manual check points so that the manual check points in the building

are tested in rotation over a prolonged period.

Check all detectors and ensure that none are obstructed in any way. Enter results of tests into the

log book.

Quarterly Test

Perform Walk Test / Supervisory Test to check the healthy condition of all zones. After every 3-4

months Walk test must be carried out.

Annual Test

Additionally, test all detectors, check points and check for correct operation.

Every 2 - 3 Years

Clean smoke detectors to ensure correct operation and freedom from false alarms. Special equipment

is required for cleaning smoke detectors.

Every 4 years

Replace sealed lead acid batteries. If the operating temperature exceeds 25o C continuously, then the

battery may need to be replaced sooner.



Pre Check list for call:

Check mains supply of system.

Check supply voltage of panel.

Check panel operation on battery backup mode.

Check all Indicators are showing results as per action are taking place in the Panel. Mainly check out for the

system ON indicator is glowing.

LCD display shows messages, buzzer operates.

Check all the cables are connected in proper manner.

Smoke detectors can detect the smoke.

Perform Walk test to ensure all zone are healthy.

2.5 Do’s and Don’ts

2.5.1 Do’s

1. DO take responsibility for your fire systems

Taking responsibility means being proactive and intentional about managing the programme and knowing what it

takes to maintain a high level of reliability your fire systems.

2. DO understand how your fire system works

Do you know the difference between the Trouble signal and the Supervisory signal in your Fire Alarm system?

What’s the correct response to these different signals? What button should you press? It’s important that you find

ways to learn how the system operates so that you are prepared to interact with the equipment in the case of an

emergency. I encourage you to make an effort to understand how your particular fire systems are designed to

operate.

3. DO know the inspection, testing and maintenance requirements

Testing must be performed on a periodic basis to verify the functionality of the fire system including simulating the

events and conditions that are to be expected during an emergency situation. One must also remember those

maintenance tasks are necessary to keep the system in good operating condition. These tasks include both

periodic preventative maintenance activities and making the required repairs revealed by the inspection or testing

of the system components like DSPA, siren.

4. DO train your people

Certain people must receive varying degrees of training depending upon their role. Some must understand how to

operate the system so they can interact with the system when something happens. Others must simply be ready

to react appropriately when an event happens. If you decide that more training is needed, don’t forget to turn to

your fire system service provider for help.

5. DO pay attention to record keeping

There are several different types of records that are important to maintain. Every Fire Alarm System should have

what is called a “Record of Completion” document that is maintained up-to-date with any and all system changes



made over the life of the system. Other important records include built drawings, user manuals, written sequence

of operation and servicing charts.

2.5.2 Don’ts

1. DON’T ignore reoccurring problems

Some fire systems are plagued by reoccurring trouble conditions that just don’t seem to go away on their own.

Common intermittent troubles include ground faults, circuit problems, battery faults and device failures. An

experienced fire system service technician can track down the root cause of the problem and know how to make

the necessary repairs. Resist the temptation to ignore these problems because of their sporadic nature. You may

have a bigger problem than you think and your system may be rendered ineffective because of it.

2. DON’T let building occupants become apathetic to fire alarms

May be you have noticed this, but most people hesitate to respond when they hear the fire alarm evacuation

signals in a building. Unfortunately, most of us have experienced more than one “false alarm” from a fire system

in our lifetime and this has led many to be apathetic about evacuating. Facility Managers must do what they can to

avoid false alarms, but when they do happen take steps to make whatever changes are necessary to prevent them

in the future. When possible, inform occupants about the source of each false alarm in hopes of maintaining their

future confidence in the system.

3. DON’T cause an accidental discharge

Many facilities may have one or more spaces protected by an automatic fire extinguishing system. Unfortunately,

too many system owners have had to deal with an accidental discharge of a system. Facility Managers must take

steps to avoid this at all costs. Without question, the most common reason for a false discharge is human error.

It’s important to put in place and enforce procedures and policies that will minimize the chance for this sort of

error. The single biggest contributor to the prevention of accidental discharges is training the personnel who work

in and around these spaces.

4. DON’T allow unqualified personnel to service your fire system

Facilities Managers must ensure those who are performing these tasks are trained on the equipment they are

servicing. The person working on FSS unit, must have through knowledge of Fire Sprinkler, Fire Alarm and Special

Hazard Fire Suppression. Facility Managers must not hesitate to ask not only the service provider, but also the

specific technician about their level of experience in the type of work they are performing. The reliability of your

life safety and business continuity depends upon this person.

5. DON’T forget to consider the fire system when your facility changes

One thing is for certain, your building will eventually change and each time it does the Facility Manager must not

forget to evaluate the impact those changes will have on the fire systems protecting the building. Other types of

fire systems and components will no doubt be impacted including detector placement, notification appliance

location, sprinkler coverage and obstructions to manual pull stations. When you realize your building will be

undergoing a change, begin planning up-front for the necessary changes to the fire systems.



3. System Programming

The fire panel system is completely programmable at site with the help of panel keypad and LCD. It does not

require software skills OR any special software for Programming.

When panel is in normal state, the screen displays as below. Normal state means all zone of panel are in Enable

and panel is in fault free condiation.

TrueSafe

SYSTEM OK

To enter the programming mode, panel must be in normal condition as above. If any fault or alarm condition

exists, make sure that it is cleared and panel returns to normal condition. Users having Key lock passwords.

Without key lock password user cannot enter in MENU function. Factory default panel do not have any password if

user will enable “Auto Key Lock” function only that time panel will ask password. (Factory default password is

“1111”)

To enter into Programming mode do following steps,

1. Press MENU key, it will ask for password (If “Auto Key Lock” function is enable system will ask password)

2. Enter FOUR digit numeric password.

3. After entering the password user can access all MENU functions

4. If password is correct, the LCD displays will show below screen,

Password Invalid

****

3.1 Menu Options

There are total 9 programming menu options as listed below.

Use and keys to show the next menu options.

Press ENTER key to entering sub menu OR

“enable/disable” function

Press key to return to previous menu OR Exit menu

ZONE1 Configuration

ZONE2 Configuration

ZONE3 Configuration

ZONE4 Configuration

NAC Mode

NAC Auto Silence

Auto Key Lock

Password Configuration

WiFi Configuration



3.1 Zone1

After entering in the Zone 1 menu, LCD displays as shown below.

Use LEFT and RIGHT keys to sub menu of ZONE 1 configuration. After changing the modes,

press ENTER key to save the changes.

Each zone can be configured for any one of the THREE modes namely,

1. ENABLE: This is default mode in which system scans the input signal from smoke detectors, heat

detectors, etc. If fire is detected, then system indicates alarm condition. If any zone is detected as open /

short, system indicates fault condition.

2. Walk Test: This mode is used for system walk test. Before walk test, the zone must be configured as

Walk Test mode. If fire alarm condition occurs, then the system indicates as a WT fire alarm. If any zone

is open / short, then system indicates WT OPEN/WT SHORT. (WT means Walk Test)

3. Disabled: This mode is used to disable the zone. The system does not scan the input signal from smoke

detectors, heat detectors, etc.

3.2 Zone 2

After entering in the Zone 2 menu, LCD displays as shown below.

Use LEFT and RIGHT keys to sub menu of ZONE 2 configuration. After changing the mode,


Each zone can be configured for any one of the THREE modes namely,

1. ENABLE: This is default mode in which system scans the input signal from smoke detectors, heat

detectors, etc. If fire is detected, then system indicates alarm condition. If any zone is detected as open /

short, system indicates fault condition.

2. Walk Test: This mode is used for system walk test. Before walk test, the zone must be configured as

Walk Test mode. If fire alarm condition occurs, then the system indicates as a WT fire alarm. If any zone

is open / short, then system indicates WT OPEN/WT SHORT. (WT means Walk Test).

This mode is use for testing IDC zones. Walk test fire is show as a “WT Fire”.

ZONE 1

< ENABLE >

ZONE 2

< ENABLE >



3. Disabled: This mode is used to disable the zone. The system does not scan the input signal from smoke

detectors, heat detectors, etc.

3.3 NAC

After entering in the NAC configuration menu, LCD will show below screen,

Use LEFT and RIGHT keys to ENABLE/DISABLE NAC output. After changing the mode,


3.4 NAC Auto Silence

NAC auto silence feature is use for SILENCE siren automatically after completing pre define time. If NAC auto

silence feature is set as a DISABLE at that time SIREN will not OFF till panel RESET.

Use LEFT and RIGHT keys to ENABLE/DISABLE NAC output. After changing the mode,

press ENTER key to save the changes. By default it has set as a ENABLE mode. By default NAC Silence time

set as a 10 minutes and is not user editable.

3.5 Auto Key Lock

This function is use to LOCK panel keypad automatically after completion of Auto Key Lock timer. If this

menu is set as a DISABLE keypad auto lock timer will not work as well as panel keypad not lock. By default

it is set as a DISABLE.

Use LEFT and RIGHT keys to ENABLE/DISABLE Auto Key Lock function. After changing the

mode, press ENTER key to save the changes. Auto key lock timer is set as 3 minutes and is not user

editable.

3.6 Password Change

This function is use to SET keypad password. Without entering password user cannot enter the MENU

function. By default it is set as a “1111”.

NAC

< ENABLE >

NAC Auto Silence

< ENABLE >

Auto Key Lock

< DISABLE >

PASSWORD

CHANGE



If user want to change keypad password please follow below steps,

a. Press ENTER key

b. First enter OLD password

c. Enter new password and press ENTER for save new password.

3.7 WIFI Mode

This function provided with panel for monitoring fire system from any ware of the world. User can monitor

Fire panel status on their Android app. (Fire Cloud app). If user enable this mode at that time all panel

notifications are received to user on app. By default it is set as a DISABLE.

In normal mode WiFi LED is continue ON and if it is blinking means panel is searching network.

One RESET switch is also available in front panel of Fire panel. It is use to reset the OR Configuration of WiFi

module.

Use LEFT and RIGHT keys to ENABLE/DISABLE WIFI function. After changing the mode,


Old Password

****

New Password

****

WiFi

< DISABLE >



4. System Operation

The following are the front panel of TSFC-24-2/4 panel,

4.1 Function keys

4.1.1 MENU key

Menu key is use as a multifunction key. Following are the uses of Menu key,

a. Enter main menu list

b. Configures system as per requirements

c. Use as a Esc

4.1.2 SILENCE key

SILENCE key is used to silence the NAC output, that is, whenever the NAC is ON, it can be turned OFF. The

system silencing operation is also user password protected.



4.1.3 RESET Key

RESET key is user password protected. System reset action is under user password protection. User can reset and

restart the system any time. Basically the zone fire condition is latched in the system, user can perform required

action for this condition. To recover the system from zone fire condition to zone normal condition, user must reset

the System, LCD displays as shown below.

4.1.4 Enter Key

This key use for save configuration changes as well as jump in to next menu function. Following are two main use

of this key for user,

a. Access the new menu

b. Saves configured data, mode or value of the system

4.2 Normal Mode Operation

This section explains the system behaviour under different conditions. The System continuously monitors for fire

and system faults in all modes of operation.

When system is power ON, System ON LED is continuously ON. LCD displays show below screen,

If panel mains is not available panel will sifted in battery mode as well as MAINS FAIL led will also glow for

notification to user.

TrueSafe

SYSTEM OK

4.2.1 Fire Condition

If any zone detects the fire, the system enters immediately into fire condition.

The System operation and LCD display for this condition is shown below. As well as respective LED will also glow.

• First one lines indicate Zones in Fire, 2nd line indicates type of event occurred in system like Fire or fault.

Zone 1 Fire

ALARM [1/1]

Panel

RESETTING……..



• The zone fire status is visually indicated by respective zone fire LED.

• Common Twin Fire LED turns ON.

• Internal buzzer produces steady sound for fire indication.

• NAC turns ON till system silence or reset action is carried out by user OR till silence time is not completed.

• The fixed TWO Fire output of the relay gets activated.

• Fire alarms latched and are not allowed to clear automatically.

• Timer for NAC Silence starts.

• If any zone is in Walk test mode, it exits the Walk test mode.

• FIRE notification send to the FIRE CLOUD app

4.2.2 Fault Condition

If system detects any fault, it immediately enters into fault condition. The system indicates fault visually and

audibly with distinctive indication than fire alarm(0.5Sec ON/OFF). NAC is not active, the fixed fault output relay

(PFC relay) is activated. The system is able to recognise faults in Zone circuit, NAC circuit, Mains fail, Battery

Low/cut, etc. The system faults are shown on LCD as shown below.

For example,

Fault Zone2: Short

FaultNAC : Open

NAC Open

FAULT [1/1]

The System operation for the fault condition is given below.

• LCD shows fault message

• Respective zone fault LED turns ON.

• Fixed Fault output of the relay (PFC Relay) gets activated.

• NACs are not active.

• Internal buzzer toggles 1 second ON and 5 seconds OFF till all faults are recovered.

• Fault notification send to the FIRE CLOUD app

Zone 1 Short

FAULT [1/1]



4.3 Factory Default

This function is specially use for default panel setting in factory default setting. If user want to delete all setting

please follow below step,

a. Press both LEFT and RIGHT keys at same time and ON/OFF mains supply of panel.

b. After power ON panel setting set as a Default setting.

4.4 Wi-Fi configuration

4.4.1 Overview

TrueSafe Alarm is a mobile application for Vighnaharta IoT enabled Wi-Fi based devices. The mobile application is

user friendly, provides audible alarm sound in Mobile Application for Alarm notifications as well as Fault

notifications with Cloud connectivity through Wi-Fi. The mobile application is compatible to Android (version 5.1

and above) and iOS (version 8.0 & above) and is available for download on Google Play Store and Apple store.

4.4.2 Salient Features

• Add & Remove Device Facility in mobile application.

• Alarm Audible sound for Alarm notifications.

• One device can be assigned to multiple users.

• Healthy/Alarm/Fault differentiation by different colors-

System Healthy-Green

Fault - Yellow

Alarm- Red.

• Audible alarm sound enable/disable functionality using “Mute” setting in mobile app.

• Recent 20 device related Notifications in Mobile Application.

4.4.3 Application Installation & Usage Procedure

Note: - TrueSafe Alarm mobile application supports Android version 5.1 and above only and iOS 8.0 & above.

4.4.4 Registering with TrueSafe Alarm Cloud

1. Ensure that mobile data is enabled.

2. Install the application on mobile phone from Google Play Store or Apple Store, based on whether your mobile has Android or iOS.

3. Sign Up with a valid email id and a password of choice with the TrueSafe Cloud.



4. A confirmation email will be received from TrueSafe Cloud on the registered email id for verification. The

subject line will be “Almost There! Confirm Your TrueSafe Cloud Account”.

5. Open the email and click on “Click here to confirm your account” link to complete your verification.

4.4.5 Adding a device to the mobile application

1. Once the registration process is successfully completed, sign in with the email id and password.

2. For first time login, the home screen of the application will be blank since no devices are added by user.



3. Tap the ‘+’ icon to start the procedure to add a device to your app.

4. Ensure that the mobile is connected to the same Wi-Fi network to which you want to connect the TrueSafe device.

5. A screen showing scan QR code will appear. 6. The QR code is present in form of a sticker on the TrueSafe device that you want to add. Keep the actual

device in front of you and click on ‘Scan’ on the mobile.

7. A scanning window will appear on the mobile. Point the scanning window to the QR code on the device. 8. The QR code will be scanned automatically and the serial number of the TrueSafe device will be visible on

the screen. Press OK to continue.

9. A screen with heading “Connect to TrueSafe Device” will be visible. 10. Follow the instructions on the screen and press “Continue”.



11. A screen with heading “Configure TrueSafe Device” will appear.

12. It will detect the Wi-Fi SSID to which your mobile is connected.

13. Enter the password of the Wi-Fi network so that the device will connect to that network.

14. Press “Submit” to continue. 15. If the Wi-Fi password is correct and the Wi-Fi network has internet access, the device will get connected to

the internet. This can be verified by observing the blue LED on the front of the device.

16. If the blue LED on the front of the device becomes stable, it means that the TrueSafe device is connected to the internet.

17. At the same time, on the mobile application, the next screen of “Verify Registration” will appear.

18. Read and follow the instructions on the screen. If the blue LED has become stable, press the “Verify”

button to complete the device addition & registration process to the cloud. 19. A success message is displayed on the screen and the device appears on the dashboard of the mobile

application. 20.



4.4.6 Editing TrueSafe device details in mobile application

1. There are different device details that can be edited for different TrueSafe devices. This section describes the common details that can be edited.

2. When the added devices are connected to internet, they are shown as “Online”. 3. Tap on the device to access the editable fields for the device.

4. Press the “Click here to Change Device Name”. An editable field for changing device name appears.

5. Enter desired name for the device and press “Save”. 6. Press “Change Network Setting” to change the Wi-Fi network to which the device is connected.



7. Click on “CHANGE” if you want to change the network setting. A screen “Connect to TrueSafe Device” will appear.

8. Read the instructions and follow the steps to change the network to which the device is connected. 9. Click on “Click here to Remove Device” to remove the device from the applications device list.

10. Note that removing the device from mobile application does not remove the device from the cloud.

11. Click on “Click here to know the DOs and DONTs” to read about steps to be taken in case of alarm from

the device. An example for Fire Panel is shown above.

4.4.7 Alarms and Fault Notifications in mobile application

1. Whenever a TrueSafe device generates an alarm or a fault, it is notified to the user on the mobile

application through Push Notifications.

2. If there are unread alerts in the mobile applications, it is shown with a count on the bell icon on the dashboard.

3. The dashboard also shows the current status of the device like “System in Fire” or “System Healthy”.



4. Clicking on the bell icon of that device, takes the user to the Alert tab where the alerts are displayed.

5. The TrueSafe Cloud stores the most recent 20 alerts of each device. 6. The “Alarm” is shown in Red color, whereas the “Fault” is shown in Orange color. Refer below images.

4.4.8 Settings in mobile application

1. In the “SETTINGS” tab, the user can choose to enable or disable the “Alarm” sound using a radio button.

2. If enabled, the “Alarm” sound will be played whenever there is an “Alarm” notification from any of the device registered in the application.

3. “About Us” give the information about version number of the mobile application and the company

information. 4. User can log out from the mobile application if they do not wish to use the application. However, user can

log-in again at any time using their email id and password. 5. All the devices registered by the user using the mobile application will be visible to the user again after

log-in, provided the user has not removed those devices.



5 Frequently Asked Questions

1 After scanning the QR code for adding/registering a device, the blue LED on the does not become

stable. • Check whether your mobile is connected to the same Wi-Fi network to which you want to connect the

device. • If you are, check whether the Wi-Fi password you have entered is correct.

• If you have entered the correct Wi-Fi password, check whether the Wi-Fi network has internet connectivity.

• If your Wi-Fi network has internet connectivity, check whether the firewall of your network is not prohibiting the connection of the device to the TrueSafe Cloud.

• If you suspect the firewall, ask the network administrator to open the outgoing port 1883 of the Wi-Fi router to allow the device to communicate with the TrueSafe Cloud.

2 How can I identify whether my TrueSafe device is online or not? 1. Check on the mobile application whether the device is showing “Online” with green indication or “Offline”

with grey indication.

1. If the device is showing is “Offline”, there can be following reasons:

• Device is not ON. • Device is ON, but not connected to the network.

• Device is connected to the network but still shows “Offline”. 2. If device is not ON, switch ON the device, make it fault free and connect to desired Wi-Fi using the process

mentioned earlier in this document. 3. If the device is ON, and shows “Offline”, observe the blue LED on the device.

4. If the blue LED is fast blinking for an already connected device, it means it is not connected to the Wi-Fi.

5. In this case, check whether the Wi-Fi credentials (SSID or Password or both) have been changed. 6. If the Wi-Fi credentials are changed, connect the device to new Wi-Fi network using “Change Network

Setting” option in the mobile application. 7. If the blue LED is blinking approximately 5 seconds ON and 5 second OFF, it means it is connected to a Wi-

Fi network, but is trying to connect to the TrueSafe Cloud. 8. There can be following reasons for the device connected to Wi-Fi but not able to connect to the TrueSafe

Cloud: • No internet connection. Try checking the internet connection by browsing a website.

• Internet connection available, but firewall restricting the device to connect to the TrueSafe Cloud. In this case, ask the network administrator to open the outgoing port 1883 of the Wi-Fi router to

allow the device to communicate with the TrueSafe Cloud.



3 What does the blue LED status on the device indicate?

LED Indication Status of Device’s Wi-Fi

LED Fast Blinking Access Point Mode (Device not connected to Any

Wi-Fi network)

LED 1 sec ON & 1 sec OFF Device trying to connect to Wi-Fi network

LED 5 sec ON & 5 sec OFF Device trying to connect to TrueSafe Server

LED Stable Device connected to the network and TrueSafe

Server

truesafe fire cloud two/four zone system

Documents