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1 Trento January 30, 2009 2009- The Year of Innovation The Challenges for ICT Trento - January 30, 2009 www.eng.it Dario Avallone Engineering Group R&D Director

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1Trento January 30, 2009

2009- The Year of Innovation The Challenges for ICT

Trento - January 30, 2009

www.eng.it

Dario Avallone

Engineering GroupR&D Director

2Trento January 30, 2009

About Engineering Group

/ who & where

www.eng.it

a strong 28-year leadership on the IT services market

Complete and client-tailored offering excellence in R&I Italian stock exchange European company

37 branches 6.500 staff 800 customers 750 M€ Revenue

Public Admin

Industry

TLC

Finance

3Trento January 30, 2009

About Engineering Group

/ Organisation

www.eng.it

Finance

Oil & Services

Utility

IndustryTelco

Local PA & Health

R & I

MARKET

Central P

A

COMPETENCE CENTERS

ENTERPRISE CONTENT

MANAGEMENTSECURITY OUTSOURCING AUTOMATION &

CONTROLSAP

4Trento January 30, 2009

Research and Innovation

/ The ID card

www.eng.it

R&I Division is the glue betweenR&I Division is the glue between research, innovation and research, innovation and production, guaranteeing the group’s technological production, guaranteeing the group’s technological excellence and competitive advantageexcellence and competitive advantage

150 researchers (300 total R&I staff) 5 Research centres

Trento (Lego/FBK), Roma, Napoli, Lecce, Palermo 50 M€ invested in over the three-year period 06-08 30 on-going research projects 100 international partners (operational)

““To create awareness on the future challenges and operate To create awareness on the future challenges and operate to turn them into business opportunities”to turn them into business opportunities”

5Trento January 30, 2009

Research & Innovation

/ Main Partnership

www.eng.it

Research Center

CNRINFNINFMCIRACNITFBKCRESFraunhofer Inst.INRIAIRCAMESICERN, GenevaINA

ICT Company

ATOS Origin

British Telecom

Cap Gemini

France Telecom

HP

IBM

Nokia

SAP

SIEMENS

SoftwareAG

Telefonica

Telecom Italia

Thales

Italian University

Uni. Bolzano Uni. Trento Politecnico di MilanoPolitecnico TorinoUni BolognaScuola Normale SuperioreUni. PisaUni. FirenzeUni. Roma Uni. UrbinoUniversità del SannioUni NapoliUni. SalernoISUFI Università LecceUni. PalermoUni. Catania

6Trento January 30, 2009

Research & Innovation

/ Mission

Research Innovation Production

Research projects Technological experimentation and

re-usable components

Research Projects Results Technological and architectural solutions

The Mission of the R&I Division is to foster technology and innovation to production, to perceive and anticipate market trends and to consistently

orientate research priorities.

www.eng.it

7Trento January 30, 2009

Research & Innovation

/ Main research areas

www.eng.it

Digital Media Services

ProcessEngineering

Grid

Trustworthiness

Service Engineering

Intelligent Systems

Traceback, Foodsys FoodNet

Grifin, ETICS2, ERINA, DILIGENT

MASTER, SERENITY, DEWS

PHAROS, CALLAS,

BeAWARE, CASPAR, BRICKS

DISCORSO, X@Work, TEKNE

NEXOF-RA, SLA@SOI, Qualipso, SECSE

8Trento January 30, 2009

The innovation process

/ vision

Innovation is generated by market needs (pull) as well as by technological inventions “enabling” new demand (push)

www.eng.it

“Equilibrium perturbation that generates a modification in the previous equilibrium”

Schumpeter Development Theory

9Trento January 30, 2009

The innovation process

/ importance of the ICT sector in general

www.eng.it

Figures ICT as a General Purpose Technology

• The EU ICT sector account for 644 Billion Euro (over 5 % of EU GDP in 2006).

– Software share is 11.1% of the total ICT (71.5 B €).

– IT services share is 20.5 %, (132 B €).

• 50 % of the EU productivity growth, comes from ICT (i2010).

• The ICT sector represents 3,4 % of EU employment.

• Important indirect impacts on the economy as an enabling technology.

• ICT relevance for leaner and more efficient business processes along the whole value chain.

• ICT relevance for efficient relations with customers and suppliers.

• “Money spent on computing technology delivers gains in worker productivity that are three to five times those of other investments” (IT and Innovation Foundation)

10Trento January 30, 2009

The innovation process

/ the enabling role of ICT (eBusiness W@tch 2006)

www.eng.it

The role of ICT for product and process innovation

Companies having introduced new products/services in 2005/06

16

42

32

28

25

31

8

10

15

9

13

16

8

11

14

29

29

16

11

17

53

23

0 15 30 45 60 75

Total

Food & bev.

Footw ear

Pulp & paper

ICT manuf.

Cons. electr.

Shipbuilding

Construction

Tourism

Telecoms

Hospitals

Product innovation (not ICT-enabled)

Product innovation (ICT-enabled)

Companies having introduced new processes in 2005/06

8

16

10

18

15

18

19

8

8

5

10

24

26

14

27

36

26

4

18

27

50

38

0 15 30 45 60 75

Total

Food & bev.

Footw ear

Pulp & paper

ICT manuf.

Cons. electr.

Shipbuilding

Construction

Tourism

Telecoms

Hospitals

Process innovation (not ICT-enabled)

Process innovation (ICT-enabled)

11Trento January 30, 2009

The Innovation Process

/ the role of Internet

www.eng.it

Internet is today the most important information exchange means that is providing to the society the mechanisms to create new forms of social, political and economical intercourse, which is today designing the society of the 21st Century.

Internet is “more and more” becoming the key enabler for the free movement of knowledge in addition to the free movement of persons, capital, services and goods

12Trento January 30, 2009

The Innovation Process

/ the role of Internet

www.eng.it

• Fifteen years ago nobody would have envisaged the Internet as it is today.

• The Internet has become the core communication environment for business relations and for social and human interaction. Some evidences are:– the Web, which processes 100 billion clicksXday, – the 55 trillion links between Web pages,– the exchange of 2 million of emails per second,– 1 million instant messages per second,– Over 1,5 billion users worldwide,– 570 million devices (including mobile) connected -

expected to become 3 billion in 2011-

13Trento January 30, 2009

The Innovation Process

/ the role of Internet

www.eng.it

– phase 1 (’80) = “connectivity” • Internet as a communication infrastructure (email)

– phase 2 (’90) = “show room” (web 1.0)• Web sites pubblication: Internet as a promotional

infrastructure– phase 3 (2000) = “universal library” (web 2.0)

• Access to any type of unstructured content (Google), active role of users in generating content (WikiPedia)

– phase 4 (2015…) = “Towards Future Internet” (web 3.0)• “co-creating” (collaborative production, semantic Web).

Ubiquity, availability, complexity (services), knowledge, dependability, trust, resilience

14Trento January 30, 2009

The Innovation Process

/ the role of Internet

www.eng.it

2015?

1990

Specialised networks

Internet

Future InternetAmbient Intelligence

UbiquityKnowledge

Security and trust

1960

2008WEB 2.0

Computer in the center User at the margins

NetworkedDevices

AbstractionMiddleware

GridVirtualization

servicesprocessesSemantic

Servizi per gli utenti Cittadini e Business

User in the centerComputer at the margins

15Trento January 30, 2009

Looking ahead

/ Internet today

www.eng.it

The Internet was designed in the 1970s

• Internet has (and will more and more) grown beyond its original expectations (resulting from an increasing demand for performance, availability and reliability)

• Internet has (and will more and more) grown beyond its original design objectives

• The Internet infrastructure has evolved with changing applications

• Internet architecture was not created to function as a global critical infrastructure and is progressively losing its original simplicity and transparency due to new needs faced trough incremental evolution.

• The risk is that the Internet architecture will progressively reach a saturation point in meeting increasing user's expectations and a substantial inability to efficiently respond to new technological and socio-economical challenges (in terms of security, scalability, mobility, availability, and manageability) .

16Trento January 30, 2009

Looking ahead

/ towards the Future Internet

www.eng.it

Cross-ETPs “Future Internet” initiative

• The ETPs eMobility, NEM, NESSi, ISI, and EPOSS are working together to define a new vision and cooperate for implementing the Future Internet

– The ETPs represent more than 1000 members: Manufacturers, Operators, SMEs, Academics

– Strong multidisciplinary competencies on networks, devices, content and services which embrace most of the aspects of the Future Internet

• The driving force stands in the conviction that research on Future Internet can only be effective by following an holistic approach where the different components and challenges are addressed in a synchronized way.

• This collaborative effort can improve effectiveness on R&D spending while fostering innovation and hence contributing to the Lisbon strategy for growth and jobs

17Trento January 30, 2009

Looking ahead

/ towards the Future Internet: main challenges

www.eng.it

1. To accommodate unanticipated user expectations together with its continuous empowerment,

2. To become the common and global information exchange of human knowledge,

3. To evolve information and communication technologies as well as capabilities and services to fulfill increased quantity and quality of Internet use,

4. To be scalable to provide cultural, scientific and technological exchange among different regions and cultures,.

5. To be ubiquitously accessible (from physical, connectivity and informational level), and open,

6. To be secure, accountable, and reliable without impeding user privacy, dignity, and self-arbitration.

7. To support mobility and be capable of assisting society in emergency situations.

8. To support means for various performance adaptability features based on context, content, etc.

9. To support the innovative business models to allow for more entities (including businesses, SMEs, and individuals) to be involved in providing any particular instance of a service.

10. To be carbon neutral and energetically sustainable.

18Trento January 30, 2009www.eng.it

Internet of Services

Network Infrastructure

Internet of Contents and Knowledge

Internet of Things

Internet by and forpeople

Allign prioritiesAllign priorities

•Information Tech.

•Telco

•Devices

•Media&Content

•Security

Looking ahead

/ towards the Future Internet: pillars

19Trento January 30, 2009

Looking ahead

/ towards the Future Internet: key success factors

www.eng.it

• excellence – assure broad convergence of the stakeholders– accommodate “conflicting priorities” going beyond sartorial

and specific interests,– to be open to participation and contribution– activate effective and “ad hoc” collaboration (e.g. a

coherent network of PPPs based on competencies and opportunities)

• sustainability– activate of European, National and Regional (possibly

complementary) programs and financial resources that facilitate broad participation and contribution

– strategic alignment on objectives, progresses and results– valorisation and exploitation of past investment (FIA is an

example but more needs to be done to capitalise from existing National and Regional past investments)

– broad political awareness and support

20Trento January 30, 2009www.eng.it

Thank you

[email protected]

www.eng.it

21Trento January 30, 2009

Looking ahead

/ towards the Future Internet: by and for the people

www.eng.it

• the FI should be able to interconnect growing population over time.

• The FI shall be capable to meet new and common people (Internet users) expectations and needs while – promoting their continuous empowerment, – preserving their self-arbitration (avoid “undue” control over

their online activities) – sustaining free exchanges of ideas.

• The FI shall also provide the means to:1. facilitate everyday life of people, communities and

organizations,2. allow the creation of any type of business regardless of

their size, domain and technology, 3. break the barriers/boundaries between information

producer and information consumer

22Trento January 30, 2009

Looking ahead

/ towards the Future Internet: Content and Knowledge

www.eng.it

• With the evolving role(s) of digital communication, a cognitive society goes beyond information and content accumulation and usage by involving conscious intellectual activity (as thinking, learning, reasoning, or remembering).

• the Internet should support mechanisms for knowledge dissemination both at local and global level. – The way of managing the networked knowledge needs to

be revised to meet user expectations.– Knowledge and culture must be diffused worldwide to

breakdown barriers and to promote dissemination and learning.

• the Future Internet shall provide beyond information access, adequate processing means and involve conscious intellectual activities.

23Trento January 30, 2009

Looking ahead

/ towards the Future Internet: things

www.eng.it

• In the future, we can expect that any object will capable to interact (not only computers, printers, mobile phones, but literally any “thing” around us, anywhere, at any time), creating an universally addressable continuum.

• These “things” will have the capacity of addressing each other, verifying their identities, to exchange and, if necessary, actively process information according to predefined (deterministic or not) schemes, which may or may not be.

Hence, the “Internet of Things” can be defined as “a world-wide network of uniquely addressable and

interconnected objects, based on standard communication protocols”..

24Trento January 30, 2009

Looking ahead

/ towards the Future Internet: Services

www.eng.it

• The Internet of Services is the component driving the future business services in the Future Internet – manufacturing, logistics, finance, energy, health,

and government.

• These “services” will need to be proactive and not only reactive services as currently enabled on today’s Internet.

• The Internet of Services it will empower people to personalize their experience (dynamically tailored services).

25Trento January 30, 2009

Looking ahead

/ towards the Future Internet: Network Infrastructure

www.eng.it

• The main domains of improvement for the network infrastructure relate to functional aspects and architectural properties.– functional aspects concerns accountability,

security/privacy/trust, manageability and diagnosability, availability, mobility

– architectural properties concerns flexibility, evolvability, resiliency/survivability, scalability.

• Such improvements require in-depth investigation of the underlying Internet design principles and components.