transportation security administration webinar with autism now may 17, 2011

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    Bryan W. Hudson, EsquireProgram Analyst, Office of Disability Policy & Outreach

    Transportation Security Administration

    Autism NOW WebinarMay 17, 2011

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    ` The information contained in these slides is

    accurate as of the date of this presentation.

    ` However, to face the constantly evolving threat toour national security the Transportation Security

    Administration may alter its procedures at any

    time which may impact the accuracy of information

    provided in these slides. Please review theinformation provided at www.tsa.gov or contact the

    Office of Disability Policy and Outreach for the

    most up-to-date information available.

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    ` TSA protects the Nation's transportation systems

    to ensure freedom of movement for people and

    commerce

    ` TSA was created in the wake of 9/11 to strengthenthe security of the nations transportation systems.

    ` Within a year, TSA assumed responsibility for

    security at the nations airports and deployed a

    Federal workforce to meet Congressionaldeadlines for screening all commercial airline

    passengers and baggage.

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    ` Located within the Office of the Special Counselor

    (OSC)

    ` Initially within OSCs Office for Civil Rights andCivil Liberties, Special Counselor created stand-

    alone office approximately one (1) year ago.

    ` Small office four (4) TSA employees for theentire country

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    ` Reviews, conducts inquiries, and makes determinations

    regarding complaints alleging discriminatory conduct on

    the basis of disability.

    ` Develops and manages partnerships with community

    leaders from disability-related interest groups, DHS

    Components, the DOD Wounded Warrior Program, and

    the DHS Office for Civil Rights and Civil Liberties.

    ` Serves as the primary point of contact within TSA for

    supporting the DHS disability policy agenda.

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    ` 1. Investigatory & Adjudicatory Function

    ` 2. Disability Policy

    ` 3. Outreach

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    ` ODPO investigates and adjudicates disability related

    civil rights complaints against TSA by the public

    ` Basis for investigations: The Rehabilitation Act of1972,

    Title 29 United States Code 794, Nondiscrimination

    under Federal grants and programs, and,

    ` Title 6, Code of Federal Regulations, part 15,

    Enforcement of nondiscrimination on the basis ofdisability in programs or activities conducted by the

    Department of Homeland Security

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    ` ODPOs outreach includes:

    TSAs Disability Coalition

    x More than eighty (80) national organizations that

    represent cross-section of disability community.

    x TSA maintains ongoing dialogue with these

    organizations with quarterly conference calls and an

    annual conference

    We speak to organizations, and provide

    presentationslike this oneto meet the disabilitycommunitys informational needs (e.g., Wounded

    Warrior, website, fact-sheets)

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    ` Fly off-peak times at smaller airports

    ` Arrive at the airport at least 2 hours before your

    flight

    ` Make sure that you have eaten and are well-rested as doing so will help minimize anxiety

    ` You can access airline assistance plans which

    offer personal assistance from check-in through

    security and boarding

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    ` Familiarize yourself with TSAs procedures before

    you go. The more you know the less anxious you

    will be.

    ` You can have a companion, assistant or familymember assist you whether your screening occurs

    in the public or private screening area. If they are not traveling with you they will need to get a

    gate pass from the airline

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    ` TSA also has Customer Support and Quality Managers

    who can assist you through the security screening

    process

    ` To minimize sensory overload you may want to ask for a

    private screening` To expedite the screening process you can go through

    the Family and Extra Assistance Lanes (Sometimes

    called ADA lanes)

    ` Alternatively, you can go to the front of any of the otherlanes but will have to ID yourself as having a disability if

    asked

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    Adult passengers (18 and over) are required to

    show a U.S. federal or state-issued photo ID that

    contains the following:

    ` name,` date of birth,

    ` gender,

    ` expiration date and

    ` a tamper-resistant feature in order to beallowed to go through the checkpoint and onto

    their flight.

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    US federal or state government-issued

    photo ID

    U.S. and Foreign

    government-issued passports

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    ` Pack an organized carry-on bag using layers

    Pack Smart

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    ` Do not pack oversized electronics (laptops, full-sizevideo game consoles, DVD players and video camerasthat use cassettes) in your checked baggage whenpossible.

    ` Pack all your coats and jackets in your checked

    baggage when possible.All coats and jackets must gothrough the X-ray.

    ` Do not wrap gifts.` Film. Undeveloped film should go in your carry-on bag. You

    will able to declare film that is faster than 800-speed to atransportation security officer for physical inspection toavoid being X-rayed.

    ` When in doubt, leave it out. If you're not sure aboutwhether you can bring an item through the checkpoint, putit in your checked bag or leave it at home

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    Prepare your 1 quart-sized, clear, plastic, zip-topbag of liquids before arriving at the airport.

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    `All medications in any form or type are allowedthrough the security checkpoint once they have

    been screened.

    3-1-1 Rule does not apply.

    ` Medication and related supplies are normally X-

    rayed but can request a visual inspection

    instead Request must occur before the screening

    process begins.

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    You will have to separate your medication and associatedsupplies from your other property in a separate pouch/bag and

    hand it to the Security Officer.

    To prevent contamination or damage, you will be asked by the

    TSO to display, handle, and repack your own medication andassociated supplies during the visual inspection process.

    Medications need not be labeled, although labels sometimes

    are helpful.

    ` Any medication and/or associated supplies that cannot be cleared

    visually must be submitted for X-ray screening. If you refuse, you

    will not be permitted to carry your medications and related supplies

    into the sterile area.

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    ` Passengers are encouraged to limit quantities towhat is needed for the duration of their itinerary.

    TIP : For liquids in amounts greater than 3 oz., you will

    need to (1) separate these items from the liquids, gels,and aerosols in your quart-size and zip-top bag; (2)declare you have the items to the TSOs at the securitycheckpoint; and (3) present these items for additionalinspection once reaching the x-ray.

    ****These items are subject to additional screening,which may include liquid container screening***

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    ` Sharp Objects

    ` Sporting Goods

    ` Guns & Firearms

    ` Tools

    ` Martial Arts & Self Defense Items` Explosive & Flammable Materials, Disabling

    Chemicals & Other Dangerous Items

    ` Other Items

    Please visit www.tsa.gov for more information.

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    ` All food must go through the X-ray machine. DoNOT bring food to the security checkpoint

    unwrapped, as shown in the image.

    ` Food must be wrapped or in a container.

    Unpeeled natural foods like fruit are okay, but half-eaten fruits must be wrapped.

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    ` You are generally required to remove your shoes

    during the screening process

    Exception: If you wear orthopedic shoes or have somesort of medical condition where removal of your shoes

    could result in loss of stability or bodily injury

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    ` TSA has continuously enhancedlayers of security since 9/11:

    Cockpit doors

    Improved baggage, carry-on, andpassenger screening procedures and

    technologies Behavior detection programs

    `As a result the threat is being drivento smaller items artfully concealed onpersons with informed adversaries

    exploiting our social norms` Home-made explosives

    ` Non-metallic threats Liquids

    Plastics

    IED Components

    Powders

    Organic Threats

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    Increases security benefits by

    detecting metallic & non-metallic

    anomalies concealed under layers

    of clothing

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    BouncesBounces radio frequency waves inradio frequency waves in

    the millimeter wave spectrum offthe millimeter wave spectrum off

    bodybody

    Thousands of times lower than a cellThousands of times lower than a cell

    phone transmissionphone transmission

    Uses narrow,Uses narrow, lowlow--intensity, Xintensity, X--rayray

    beam scanned over body surface atbeam scanned over body surface at

    high speedhigh speed

    EquivalentEquivalent to 2 minutes of flightto 2 minutes of flight

    time at altitudetime at altitude

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    Emptyeverything out of

    pockets and placebelongings on the

    conveyor belt

    Emptyeverything out of

    pockets and placebelongings on the

    conveyor belt

    Stand ith feet

    apart and armsbent above head

    Stand ith feet

    apart and armsbent above head

    Image operatorvie s the image

    from a remotelylocated room andcannot physically

    see any passengers

    Image operatorvie s the image

    from a remotelylocated room andcannot physically

    see any passengers

    Collect

    belongings andenjoy flight

    Collect

    belongings andenjoy flight

    DIVESTDIVEST POSEPOSE COLLECTCOLLECT

    Image operator

    communicatesremotely withscreening operator

    Image operator

    communicatesremotely withscreening operator

    RESOLVERESOLVE

    Step4

    Step1

    Step2

    Step5

    REVIEWREVIEW

    Step3

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    This technology is optional Passengers who opt out receive alternate screening

    including a pat down

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    If you are hypersensitive to touch you may prefer AIT

    screening.

    If being in a small confined place makes you anxious,however, you may prefer receiving an equal level of

    screening by undergoing a pat-down procedure.

    If you have joint replacements or other medicaldevices that would regularly alarm a metal detector,

    you may prefer this technology because it is quicker

    and less-invasive than a pat down.

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    ` People who use wheelchairs and scooters

    ` Anyone who cannot stand with their arms raised at

    shoulder level for the 5-7 second duration of the scan

    ` Anyone who is not able to stand without the use of a

    cane, crutch, walker, etc

    ` People who use service animals.

    ` People using or carrying oxygen.

    ` Individuals accompanying and providing assistance to

    those individuals described above

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    ` You can wear noise cancelling headphones through the

    queue but will need to remove them to have them x-

    rayed

    ` You can wear sunglasses to deal with light sensitivity but

    will have to remove them for the Document Checker toverify your identity and while you undergo metal

    detection screening or AIT

    ` You can carry an Autism ID card which includes your

    name, picture, behaviors TSOs might find confusing, andcommunication preferences

    ` Remember you can ask for a private screening at any

    point during the screening process

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    ` You can communicate using an alternative

    communication device but it will have to be x-rayed or

    physically inspected.

    ` You can communicate using pencil and paper

    ` You should be asked if you would like a private

    screening before any pat-down procedure and can ask

    for a private screening at any time during the screening

    process.

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    ` TSOs are trained to review and acknowledge medical

    documentation

    ` TSA has developed its own template for discreetly

    identifying that you have a disability or medical

    condition, it is located at www.disability.gov as well as

    linked to disability.gov through TSAs website

    www.tsa.gov

    ` Neither medical documentation nor the TSA Notification

    Card will prevent you from being screened

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    ` Mock Boarding for children on the autism

    spectrum.

    ` Philadelphia, Newark, Cleveland and Boston.

    ` Was in conjunction with several airlines and

    rehabilitation hospitals.

    ` Currently looking into augmenting workforces

    training.

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    ` http://www.cnn.com/video/#/video/health/2011/02/26/candiotti.autism.flight.cnn?iref=allsearch

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    ` Local organizations that may be able to assist TSA with

    disability awareness at the local level.

    ` Members of the Disability Coalition do have local

    affiliates.

    ` Many organizations already contacting TSA to assist at

    the local level.

    ` Many airports already augmenting training through local

    organizations.

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    ` You can have a companion, assistant or family

    member assist you whether your screening occurs

    in the public or private screening area.

    `

    You should not be separated from your familymembers.

    ` TSA also has Customer Support and Quality

    Managers who can assist you through the

    security screening process.` To minimize sensory overload you may want to

    ask for a private screening.

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    `

    To expedite the screening process you can go throughthe Family and Extra Assistance Lanes (Sometimes

    called ADA lanes)

    ` Alternatively, you can go to the front of any of the other

    lanes but will have to ID yourself as having a disability if

    asked

    ` AIT screening may be preferable for those whose

    sensory issues relate to touch

    ` You can wear noise cancelling headphones through the

    queue but will need to remove them to have them x-rayed

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    ` You can wear sunglasses to deal with light sensitivity but

    will have to remove them for the Document Checker to

    verify your identity and while you undergo metal

    detection screening or AIT

    ` You can carry an Autism ID card, TSAs medical

    notification card, or other medical documentation which

    includes your name, picture, behaviors TSOs might find

    confusing, and communication preferences

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    ` Moving passengers with disabilities and their wheelchairs to and from the plane is theresponsibility of the airlines, not TSA.

    ` The decision as to whether to allow someone to enter the sterile area to provide

    personal assistance to someone with a disability is also within the airlines purview.

    ` Complaints about airline service other than safety or security issues, should be

    directed to the Department of Transportation's Aviation Consumer Protection

    Division. http://airconsumer.ost.dot.gov/problems.htm.

    The Aviation Consumer Protection Division accepts complaints on its web site at

    the above address or via mail to:

    Aviation Consumer Protection Division, C-75

    Suite # W96-432 (West Building)

    U.S. Department of Transportation

    Office of the General Counsel

    1200 New Jersey Avenue, S.E.Washington, DC 20590

    ` You may also call the ACPD 24 hours a day at 202-366-2220 (TTY 202-366-0511)

    to record your complaint.

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    TSA is only responsible for the security screening ofsupplemental oxygen or respirator-related equipment andmedication

    ` Should you decide to pursue a claim forpersonal or property damageagainst TSA, you must complete an SF-95, Claim for Damage, Injury, or

    Death form and submit it to the Claims Management Office within 2 years. It may be submitted electronically to [email protected] or in hard

    copy to the address below:

    TSA Claims Management Branch

    601 South 12th St.TSA-9

    Arlington, VA 20598-6009

    The SF-90 form and additional relevant information may be found at:http://www.tsa.gov/travelers/customer/claims/index.shtm.

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    ` Disability-Related Civil Rights Complaints` You can contact my office, The Office of Disability Policy and

    Outreach at: [email protected]; or, toll-free at 855-231-

    2353

    ` Other Civil Rights Related Complaints: TSAs

    Office of Civil Rights and Civil Liberties Can file a claim with TSAs Contact Center at: TSA-

    [email protected]. In the alternative, you can also contact the Department of

    Homeland Security's Office for Civil Rights and Civil Liberties to

    file a complaint. http://www.dhs.gov/xabout/structure/crcl.shtm.

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    Bryan W. Hudson, Esquire

    Program Analyst, Office of Disability Policy &

    Outreach

    Email- [email protected]

    Phone- 571-227-4122

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