transforming our public workforce system: one view of where

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  • 8/14/2019 Transforming Our Public Workforce System: One View of Where

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    Transforming our public workforce system:

    One view of where we stand and where were goingEd Morrison

    Purdue Center for Regional Development

    I-Open

    Command and Control Link and Leverage

    Like the rest of the economy, the public workforce system is

    adjusting to new realities.

    We are moving from strategies based on top-down command-and-

    control to state and regional strategies based on linking and

    leveraging assets within open networks.

    Within these networks we are working with a wide range of

    partners: individuals, employers, educational institutions, training

    providers, social service organizations

    The transition will take time, and it is our job to find new pathways

    to a 21st-century public workforce system.

    We are seeing the key characteristics of this system beginning to

    emerge.

    It will be more collaborative. It will be more open. It will rely more

    heavily on networks. It will be more flexible and adaptive.

    Some the strategies are already emerging, and we will be doing

    additional work today to refine these strategies for our region.

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    As we move toward a transformed public workforce system, we will

    need to draw new maps. Every region of the country and every

    business sector is going through dramatic economic changes. Its

    easy to get confused and lost.

    These pictures will help us keep our bearings and focus on the

    challenges ahead.

    These maps are approximations. They help us deal with complexchallenges by communicating a lot of information quickly.

    Here is an example of an early map. Like the explorers, we will refine

    our maps, and they will become more accurate.

    We can use these maps to keep track of our strategies and maintain

    our focus.

    Re-employment Pathways

    New firm,same

    industry

    Life styleself-

    employment

    New firm,new

    industry

    GrowthStart-up

    Formaltraining

    Retirement

    Lower skill,lower pay

    employment

    1

    2

    3

    4

    5

    6

    7

    8

    Business fails or downsizesUnemployment

    One Stops

    Business struggles withweak strategy

    Business grows afterretraining tied to new

    strategy

    Continued unemployment

    9

    These pathways are approximate. They do not represent exclusive either/or choices for an

    individual. So, for example, a person might take a lower paying job (Path 7), while at the

    same time pursuing a new job in a new industry (Path 4).

    This map is designed to help workforce development professionals focus on the networks

    that they can build to leverage their resources.

    The re-employment process begins with a business saddled with a failing strategy. Faced

    with this situation, a business can opt to take a new strategic direction and develop

    training programs that support the new strategy. The current workforce gains new skills to

    improve productivity and accelerate innovation.

    Alternatively, the firm can do little or nothing to change its strategic direction. In response

    to market forces, the firm starts job-sharing, downsizes significantly, or goes out of

    business. Unemployed workers now face several different pathways.

    Some workers may be able to move quickly to firms and closely related businesses. This

    transition can take place without additional training.

    Other workers may decide to change their career path and complete a formal training

    program that enables them to find a new job and a new industry.

    A small number of unemployed workers may decide to launch a growth or iented spin-off

    business, commonly based on skills, intellectual property, or business experience they

    gained at their old employer.

    Alternatively, some workers may decide to become self-employed in their own lifestyle

    business.

    Some workers may reluctantly decide to take lower skilled jobs at lower wages.

    Some workers may simply retire.

    Some workers stay unemployed.

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    2

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    4

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    6

    7

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    Charting re-employment pathways

    An early map of North America (1797) does not look quite right. Source:

    Archiving Early America:http://www.earlyamerica.com

    http://www.earlyamerica.com/http://www.earlyamerica.com/
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    Re-employment Pathways

    New firm,same

    industry

    Life styleself-

    employment

    New firm,new

    industry

    GrowthStart-up

    Formaltraining

    Retirement

    Lower skill,lower pay

    employment

    Business fails or downsizesUnemployment

    One Stops

    Business struggles withweak strategy

    Business grows afterretraining tied to new

    strategy

    Continued unemployment

    Layoffaversion and early

    warning strategiesassistcompanies and workers as they

    adjust to new strategiesneeded to compete

    Improvedskill assessmentshelp us

    focus our assets on getting peoplere-employed quickly. They help

    provide each individual their own

    map of their options

    Skillstransferability focuses on

    the best opportunities to introduceindividuals to new opportunities in

    higher growth sectors, such ashealthcare and renewable

    energy

    Training

    strategiesfocus on

    creating newoptions withinnovative

    trainingstrategies

    Actionableworkforce informationfocuses on

    turning piles of very detailed data into high-qualityinformation and useful insights that move people to

    action

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    Strategic Planning Strategic Doing

    As we move toward the new system we will need to think and act

    strategically in different ways. Strategy has never been more important.

    How we think and act strategically has changed, however.

    We are moving from an expensive, linear process of strategic planning toa faster paced and more action oriented process of strategic doing.

    Strategic doing is a process to keep our conversations focused on both

    where we are going and on our next steps. It is a simple discipline that is

    not easy. Like most new skills, it takes practice.

    Strategic doing teaches us how to deal with complexity by following

    some simple rules. We learn by doing.

    The process involves focusing on four questions:

    1. What could we do together? This question involves mapping

    our assets and finding new ways to connect them to opportunities.2. What should we do together? This question focuses on

    defining clear strategic outcomes.

    3. What will we do together? This question focuses on the

    commitments we will make to each other on our next steps.

    4. How will we learn together? This question focuses on how we

    will stay connected and come back together to revise our strategy.

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    I. Our Strategic OutcomeII. Our initiatives to achieve the outcome

    III. Our metrics to measure progress toward ouroutcomeIV. Our next steps to implement our initiativesV. Our process to stay connected and revise our

    strategy

    The practice of Strategic Doing leads directly to a strategic

    action plan. The first plan is an alpha plan; the next version

    is a beta plan. We can then move into version 1.0; then 1.1;

    1.2 and so on.

    The strategic action plan is never done. Like a good softwareprogram, it is continuously revised to incorporate new ideas;

    new opportunities.

    In addition, revision gives us the opportunity to redeploy our

    resources when we find that something is not working like

    we expected.

    We can manage a Strategic Action Plan by thinking differently

    about how we organize.

    We will be taking steps toward our Strategic Action Plan this

    week.

    We use

    workshop

    exercises --compiled into a

    Strategic Doing

    Pack -- to move the

    conversation around

    the cycle.

    These exercises

    provide the main

    components to a

    Strategic ActionPlan