traininng&development

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Course Plan

KH2TAD3

Training and Development

Dr Vidyeswari.V

Term V

( September 2011 to December 2011)

Post Graduate Diploma in Management (PGDM)

SCMS - COCHIN

Table of Contents

1. COURSE PROFILE: ...................................................................................................................... 2

2. COURSE (OVERALL) OBJECTIVE/S: ............. 3


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3. COURSE OUTLINE( SYLLABUS) .............................................................................................. 3

4. COURSEWARE: ............................................................................................................................ 3

5. COURSE IMPLEMENTATION: PEDAGOGY & EVALUATION APPROACH .................. 4

6. THE INTERNAL ASSESSMENT ................................................................................................ 9

7. MILESTONES / IMPORTANT DATES ..................................................................................... 9

8. SPECIAL INFORMATION ON COURSEWORK ...................................................................... 9

9. SESSION PLAN ............................................................................................................................ 10

10. MID TERM EXAMINATION COVERAGE AND QP PATTERN .......................................... 12

11. END TERM EXAMINATION COVERAGE AND QP PATTERN .......................................... 12

1. Course Profile:Course Title Training and Development

Number KH2TAD3

Programme Post Graduate Diploma in Management(PGDM)


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Total Credits 3

Total Number of Sessions 24

Session Duration 1 hr 15 minutes

Faculty/course facilitator Dr Vidyeswari V

2.

Course (overall) Objective/s: To understand the concept of Andragogy, learning motivation and Training Need Analysis. To enable the student design a training programme. To enable the student to learn how to assess, develop, carry out, and evaluate a training program.

3. Course Outline (Syllabus)Moduleno

Weight-age

No. ofSessions

Description(list the topics covered in the course under each module)

1 20% 1+4 +1

Basic Concepts and Training and DevelopmentperspectiveConcept of T&D, role , structure of training organizations,

learning motivation and performance , Training Need Analysis

2 25% 5

Training Design and Organizational InterventionsOrganizational Constraints, Developing Objectives,Facilitation of learningfocus on trainee and trainingDesign.,Facilitation of Transfer- Focus on Training, Focus onInterventions , Design Theory, design outcomes .

3 20% 4

Training Methods and ImplementationTraining methodsOn the job, off the job, audiovisualenhancements to training. Development and implementation of

training.

415%

3

Evaluation of TrainingRationale of evaluation, need, types of evaluation data, DonaldKirkpatricks Model, evaluation design issues, training audit.

5 10% 3Teaching and facilitation skillsTeaching and facilitation skills , Selection and training ofTrainers, Training Aids

6 10% 3Training manual , key areas of Organizational Training

Total 100%

4. Courseware:Book/ Journal/ Article/casestudies

Title|

Author Year/edition/volume

Publisher

Effective Training Systems,Strategies and Practices

P. Nick Blanchard andJames Thacker

2007/ 4th impression PearsonEducation


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5. Course implementation: Pedagogy & Evaluation Approach5.1 Module 1:

Module name Basic Concepts and Training andDevelopment perspective

Sessions(Reference No.)

5Sessions - 2, 3, 4, 5, 6

Weightage

(% of total content)

25%

5.1.1 Learning objective

To impart knowledge on learning motivation and performance and training need analysis.5.12 Pre requisite

Students are expected to have had the basic knowledge of Human Resources Management whichwould provide a premise for Training and Development.

5.1.3. Pedagogy / Structure of lessonsLectures ,discussions , case studies , activity.

5.1.4. Courseware of the module:

Text book & chapter references 1.Effective Training Systems ,Strategies andPractices by P. Nick Blanchard and James

Thacker. Chapter -1,2, 3,42. Training and Development Concepts andPractices By S.K. Bhatia, Chapter -1,2, 3,4

Case study 1. Learning at TCSTraining and development by G.Pandu NaikPg: 69-722. TNA at Bank of Baroda

Training and development by G.Pandu NaikPg: 92-93

5.1.5. Evaluation for the module

(List as applicable) Weightage Topic No and/ or specificationTEST -1 10 On Module-1Assignment -1 05 Module 1Presentation for group -1 10 marksPresentation for group -2 10 marks

5.1.6. Expected outcomeConceptual knowledge on basics of Training and Development.

Exposure to effective Training Systems, Strategies and Practice by different Industries.

Training and DevelopmentConcepts and Practices

S.K.Bhatia 2005 Deep andDeep

Training and Developmentacomplete handbook

Edited by Anthony Landale 2004/ I IndianEdition

Infinity Books

Training and development G.Pandu Naik 2007/ I Edition Excel BooksTraining and development Raymond A Noe 2008/4th Edition Tata McGraw

Hill


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Skills for preparing training need analysis

5.2 Module 2:

Module name Training Design and OrganizationalInterventions


- 5- Ref. No.7,8, 9, 10, 11,

Weightage(% of total content)

25%


To equip the students with the advanced concepts of Training Design and OrganizationalInterventions.

This module is designed to impart knowledge on designing a training program keeping in mind theconstraints and objectives.5.2.2 Pre requisiteStudents are expected to have understood the basic concepts of T&D. This is needed so as tohave a clear idea of underlying issues.

5.2.3. Pedagogy / Structure of lessons.Lectures ,discussions , case studies , activity and presentation

Courseware of the module:

Text book & chapter references 1. Effective Training Systems , Strategies andPractices by P. Nick Blanchard and James

Thacker. Chapter 5

2. Training and DevelopmentG.Pandu NaikChapters- 4,5Case Study 1. Design and Development of training

IHRD WayTraining and development by G.Pandu NaikPg: 119-121

5.2.5. Evaluation for the module(List as applicable) Weightage Topic No and/ or

specification

Case Study -1 5 marks 7th

sessionPresentation for group -3 & 4 10 marks 11th & 12th session

5.2.6. Expected outcomeConceptual knowledge on Training Design and Organizational Interventions

Awareness on constraints and objectives of the Organization while designing Training Manual.

Skills for designing a Training program.

5.3. Module 3:Module name Training Methods and Implementation


- 4- Ref. No.- 12, 13, 14, 15.

Weightage 20%


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To make the students aware of the advanced methods of training and its implementation.5.3.2 Pre requisite

Students are expected to have learnt the basic concepts of Training and Development.5.3.3. Pedagogy / Structure of lessons

Lectures, discussions , case studies , activity and presentation5.3.4. Courseware of the module:

Text book & chapter references1. Effective Training Systems , Strategies andPractices by P. Nick Blanchard and James

Thacker. Chapter 6,7.2. Training and DevelopmentConcepts andPractices By S.K. Bhatia, Chapters 5,6,7,8,9.3.Training and developmentBy G.Pandu Naik Chapters- 11,12,13,15

Case study 1. On the job training Toyota MotorsTraining and development by G.Pandu NaikPg:381-3822. Performance Coaching at Learnsys

Training and development by G.Pandu NaikPg: 396-3973. Training Implementation at Sasken.

Training and development by G.Pandu NaikPg: 138-139


(List as applicable) Weightage Topic No and/ orspecification

Presentation for group -4 10 marks 12th sessionPresentation for group -5 10 marks 14th sessionPresentation for group -6 10 marks 15th session

Test -2 (Module 2 & 3) 10 marks 15th session5.3.6 Expected outcomeConceptual knowledge onTraining Methods and Implementation

Awareness for choosing the right method while training different groups based on the objectives andconstraints.Skills for Implementing Training

5.4 Module 4:

Module name Evaluation of Training


3Ref. No.16, 17, 18.

Weightage


15%


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To equip the students with the knowledge of training evaluation, with special reference toKirkpatricks model.

5.4.2 Pre requisite : Students are expected to have completed framework and theoretical backgroundof Training and Development

5.4.3. Pedagogy / Structure of lessonsLectures , discussions , case studies , activity and presentation



Thacker.- Chapter 82.Training and developmentBy G.Pandu Naik, Chapter -6

Case study /Discussion 1. Training Evaluation at UBITraining and development by G.Pandu NaikPg: 162-163



Assignment - 5 marks 16th sessionPresentation for group -7 10 marks 17th session

5.5.6 Expected outcomeConceptual Knowledge on evaluating a training program.

Awareness on training evaluation practiced by different Industries

Skills on different models of evaluating training program5.5 Module 5:

Module name Teaching and Facilitation Skills


3Ref. No.19, 20, 21.

Weightage


10%


To make the students aware of the teaching and facilitation skills5.5.2 Pre requisite

Students are expected to have covered the design, implementation and evaluation of the trainingprogramme

5.5.3. Pedagogy / Structure of lessonsLectures , discussions , case studies , activity and presentation


Text book & chapter references Training and developmentBy G.Pandu NaikChapter 7, 8. 9.


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Case study 1. Dr. Pranav NaikThe Great Speaker.Training and development by G.Pandu NaikPg:2042. Training the Trainers at GPN Group

Training and development by G.Pandu NaikPg: 216-2173. Learning Aids at IBL Bangalore

Training and development by G.Pandu NaikPg: 240


(List as applicable) Weightage Topic No and/ or specificationPresentation by group 7 10 marks 19th sessionPresentation by group 8 10 marks 20th sessionPresentation by group 9 10 marks 21st session

5.5.6. Expected outcome:This module would help the students in developing the skills required to be a perfect trainer.

5.6 Module 6:

Module name Training Manual and Key areas of Organizationaltraining


3Ref. No.22, 23, 24.

Weightage(% of total content) 10%

5.6.1 Learning objectiveTo create an aware of the key areas of organizational Training.This enable the students to prepare a training manual.

5.6.2. Pre requisiteStudents are expected to have some knowledge about the training methods, process of designing,implementing and evaluation of Training and Development.

5.6.3. Pedagogy / Structure of lessonsLectures , discussions , case studies , activity and presentation5.6.4. Courseware of the module:


Thacker.- Chapter 9

Case study 1. InstepThe Global Internship Programmeat Infosys technologies

Training and development by G.Pandu Naik

Pg:265-266


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Presentation by group 10 10 marks 23rd sessionTest -3 (Module 4, 5 & 6) 10 marls 24th session

5.5.6. Expected outcomeConceptual Knowledge on organizational training.

Exposure to key areas of Corporate Training by utilizing Business Case studiesSkills on preparing a Training Manual6. The internal assessment

The internal assessment shall be based on the following Evaluation Criteria

Criteria Maximum Marks

Pre Mid-term Post Mid term

Mid Term Exam 20TEST 10 10(avg. of 2)

Assignment 05Case Study 05Assignment (Training Manual) 10Participation/ Presentations - 10

Total for pre / post mid term 20 50Total 70

7. Milestones / Important DatesSl. No. Assignment / Class Test / Project/

Presentation etc.Tentative Date/SESSION

1 Assignment1 5th session

2 Case study- 1 7th session

3 Training Manual 18th Session

5 Presentation by groups

(Runs through the entire course and henceits evaluation (10 marks) would be ready forthe post mid term only).

4th , 5th , 11th , 12th , 14th, 15th , 17th, 19th , 20th ,

21st ,23rd Sessions.

7 Test -1 for pre mid term evaluation

Test 2 and 3 for post mid term

(average of the two would be taken)

- 7th session- 17th and 27th

8. Special information on Coursework

1. More of Case studies are included in the coursework. As such it is required that the students comeprepared with the cases as instructed in the class.


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2. The assignments are to be submitted on time. Late submissions will not be permitted.

3. Presentations, as mentioned is a series running throughout the course and students in groups wouldbe presenting the allotted topics/ cases and its evaluation (10 marks ) would be considered for post midterm..

4. Students are to come prepared with the topics covered during the previous session.

5. Three class tests would be conducted during the entire course. Tests would be conducted for 10 marks.Test one would be used for pre mid term internals. Average of Tests 2 and 3 would be taken for post midterm .

9. Session Plan

Module

SessionTopics

Reading reference/ Assignment

(Preparatory. Work)

Pedagogy/Assignments/

Activities(for evaluation)

1 1 Introduction to syllabus Disscussion

2 Concept of T&D, structure ofTraining in organizations

Lecture

3 Training Process model, StrategicPlanning Process

Lecture/Disscussion

4 Learning motivation ,Introduction to Training Need

Analysis

Learning at TCS(Grp.1)Training anddevelopment byG.Pandu NaikPg: 69-72

CaseDisscussion/Lecture

5 TNAoutcome , approaches toTNA

Assignment -1(to be submitted)TNA at Bank ofBaroda

Training anddevelopment byG.Pandu NaikPg: 92-93

Case Analysis/lecture

6 Test -1

2 7 Training DesignOrganizationalconstraints and Developingobjective

Toyota MotorCompanys ToyotaTechnical TrainingInstitute in IndiaEmployee

Training&Development,Page461Raymond A Noe,4thEdition.(case studysubmission)

Lecture/CaseAnalysis

8 Facilitation of learning: Focus ontrainee Lecture

9 Facilitation of learning: Focus onTraining Design

Lecture/Disscussion


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10 Facilitation of Transfer: Focus ontraining and organizational structure

Lecture

11 Design Theory , outcome of Design Design andDevelopment oftraining-IHRD

Way(Grp.3)


Lecture/Disscussion

3 12 Training methods-1 On-the jobtraining at ToyotaMotors(Grp.4) .

Training anddevelopment byG.Pandu NaikPg:381-382

Lecture

13 Training Methods -2Enhancements in Training,

Training Climate

Lecture

14 Development and Implementationof training

PerformanceCoaching atlearnsys.(Grp.5)


Lecture/casediscussion

15 Test -2 TrainingImplementation atSasken (Grp.6)

Training anddevelopment byG.Pandu Naik

Pg: 138-139

Case analysis

4 16 Meaning , Kirkpatricks EvaluationModel

lecture

17 Data Collection for trainingevaluation.

TrainingEvaluation AtUBI(Grp.7)


Lecture/discussion


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18 Design issues ,Training Audit PreparingTraining ManualAssignment -2-(to be submitted)

Disscussion

5 19 Teaching and Facilitation Skills Dr. Pranav NaikThe Great SpeakerTraining anddevelopment byG.Pandu NaikPg:204

Case analysis

20 Selection and training of Trainers Training Thetrainers at GPNGroup(Grp.8)


Discussion/caseanalysis

21 Training Aids Learning Aids atIBLBangalore(Grp.9)

Training anddevelopment byG.Pandu NaikPg: 240

lecture

6 22 Training Manual Discussion

23 Key Areas of OrganizationalTraining

Instep- The GlobalInternshipProgramme atInfosys

Technologies.(Grp.10) Trainingand development byG.Pandu NaikPg:265-266

Lecture /casedisscussion

24 Test -3

10. Mid Term Examination Coverage and QP pattern

(Expected pattern of QP )Section A 5x1=5

Section B 3x5=15

Section C ( Application/ case) 1x10=10

11. End Term Examination Coverage and QP pattern

The end term examination shall be for 3 hours and shall cover all the topics that are envisaged in this planand the pattern will be as follows:


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Section A 10x2=20Section B 5 x 6=30 (1 question (6mks) compulsory on current topics)Section C 1 x 10=10

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