training programme...social media training september—december please note all our social media...

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This Training Pro- gramme brings together all the training and events to be run by MVA between April and June 2013. MVA runs an annual training programme for staff, and also provides training for committees, Boards and social entrepreneurs. All the courses in this bro- chure are offered FREE to organisations working in Midlothian. MVA is also funded by LEADER to provide support and training to organisations on social media issues, until Christmas 2013. Between April 2013 and June 2014 we will be running the following training courses: Using Facebook for your Charity Introduction to Social Media for the Third Sec- tor: Twitter Sending Professional Email Bulletins Getting a Professional Looking and Easy to Update Website for £50 Understanding Your Website’s Performance Making Your Building Work for You Roles and Responsibilities of Management Commit- tees and Board members Introducing Midlothian Play Therapy—a two part training HR: Support, Supervision and Appraisal Writing Better Funding Applications Being an Effective Minute Taker Presentation Skills Egress Switch—What it is and how to use it HR: Recruitment and Selection HR: Resolving Workplace Disputes Receipts and Payments A practical introduction to using the Scottish Index of Multiple Deprivation (SIMD) Writing a Risk Register If you would like to attend any of the training courses in this brochure, please see the booking information on below. We also welcome suggestions for training courses. If there is a course you would like to see provided please contact [email protected] MIDLOTHIAN VOLUNTARY ACTION TRAINING PROGRAMME FREE Training and Events September 13 to June 14 Booking All training courses must be booked in advance through the MVA office. The closing date for all events in this booklet is two weeks before the event. In the event of over-booking, we will prioritise as follows after the closing date for the event: Priority is given to Midlothian-based organisations and workers; We will limit the number of participants per organisation, to one per organisation if necessary; After the above criteria, we will enforce a first-come, first served policy by the date on which MVA received the book- ing form. CONFIRMATION OF PLACES WILL BE SENT OUT AFTER THE CLOSING DATE. All participants who complete training sessions, for example for SVQ portfolios, will receive a Certificate of Attendance on request.

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Page 1: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

This Training Pro-

gramme brings together

all the training and

events to be run by MVA

between April and June

2013.

MVA runs an annual

training programme for

staff, and also provides training for committees, Boards

and social entrepreneurs. All the courses in this bro-

chure are offered FREE to organisations working in

Midlothian.

MVA is also funded by LEADER to provide support and

training to organisations on social media issues, until

Christmas 2013.

Between April 2013 and June 2014 we will be running

the following training courses:

Using Facebook for your Charity

Introduction to Social Media for the Third Sec-

tor: Twitter

Sending Professional Email Bulletins

Getting a Professional Looking and Easy to

Update Website for £50

Understanding Your Website’s Performance

Making Your Building Work for You

Roles and Responsibilities of Management Commit-

tees and Board members

Introducing Midlothian

Play Therapy—a two part training

HR: Support, Supervision and Appraisal

Writing Better Funding Applications

Being an Effective Minute Taker

Presentation Skills

Egress Switch—What it is and how to use it

HR: Recruitment and Selection

HR: Resolving Workplace Disputes

Receipts and Payments

A practical introduction to using the Scottish Index of

Multiple Deprivation (SIMD)

Writing a Risk Register

If you would like to attend any of the training courses in this

brochure, please see the booking information on below.

We also welcome suggestions for training courses. If there

is a course you would like to see provided please contact

[email protected]

MIDLOTHIAN VOLUNTARY ACTION

TRAINING PROGRAMME

FREE Training and Events

September 13 to June 14

Booking

All training courses must be booked in advance through the MVA office. The closing date for all

events in this booklet is two weeks before the event.

In the event of over-booking, we will prioritise as follows after the closing date for the event:

Priority is given to Midlothian-based organisations and workers;

We will limit the number of participants per organisation, to one per organisation if necessary;

After the above criteria, we will enforce a first-come, first served policy by the date on which MVA received the book-

ing form.

CONFIRMATION OF PLACES WILL BE SENT OUT AFTER THE CLOSING DATE.

All participants who complete training sessions, for example for SVQ portfolios, will receive a Certificate of Attendance on

request.

Page 2: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 2 TRAINING PROGRAMME

John Anzani, Midlothian Council

Over the last decade John has been providing the Voluntary sector in Mid-

lothian with free support with HR issues. He has been employed through-

out that time by Midlothian Council. The service is provided on a free of

charge basis. It continues to be led by the needs of the client organisation

with whom John is working and it is entirely confidential. John draws on

his day to day work in Midlothian as well as his previous work as a manager

and consultant throughout the UK. John keeps his knowledge up to date by

carrying out research and participating in a wide range of seminars.

Helen Forrester and Linda Cuthbert, Play Therapy Base

Helen has been practising as a Play Therapist since 1997, both in a free-

lance capacity and through employment within voluntary agencies. She has

developed and delivered trainings in therapeutic play for various settings

including for voluntary agencies, nursery schools, foster care agencies and

social work centres, and is a full member and accredited supervisor of The

British Association of Play Therapists. Linda is an accredited Play Thera-

pist who has specialised in working with hard to engage children, and who

have volatile and challenging behaviours.

Margaret Nisbet, Midlothian Voluntary Action

Margaret is MVA’s Information Officer. She assists groups with constitu-

tions, charity law, etc, as well as supporting the Voluntary Sector Forum

and the Voluntary Sector Children’s sub-group. She gathers and com-

municates a wide range of information aimed at, and about, the local volun-

tary sector. She has had a particular interest in deprivation statistics since

her previous job at Lothian Anti Poverty Alliance.

Pamela Redpath, Community Enterprise Ltd

Pamela is a chartered accountant but following an initial career in account-

ancy, chose to transfer those skills into supporting the development of third

sector companies. She is also a specialist in legal and management models

for social enterprises.

Our Trainers

Page 3: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 3

Our Trainers

Dr Simon Raybould, Aware Plus

Dr Simon Raybould, Director of Aware Plus, is an expert in communica-

tions. He’s also a professional lighting designer, specialising in work for

dance. Simon got into all of this after spending over 20 years as a re-

searcher; his PhD was into the patterns and causes of childhood

leukeamia but he subsequently branched out into a wide range of areas to

do with ‘health and lifestyle’, all with a geographical bent and using some

pretty snazzy statistical and mapping tools.

Craig Turner, Midlothian Voluntary Action

Craig has worked in the IT and web design fields for 10 years both as a

freelance web designer and technical consultant for a number of IT compa-

nies. He now works in the voluntary sector and focuses on digital commu-

nications – social media, websites and email bulletins. His combination of

technical knowledge, private sector experience and third sector awareness

puts him in a great position to advise charities around Midlothian on all of

their web related queries.

Margaret Wilson, Midlothian Voluntary Action

As well as being a trained teacher Margaret has over 35 years experience

in the voluntary sector both as a voluntary board member and as a devel-

opment officer supporting boards and staff to get their group working well

to achieve their objectives. Margaret has developed and delivered courses

for boards over a number of years, and has learned through experience

that people always know more than they think they do, they just need help

to recognise their skills.

Ian Wragg, Midlothian Council

Ian is the Information Security Officer with Midlothian Council. He has day

to day responsibility for protecting the Council’s IT systems and council

data from unauthorized access or loss. Having more than 14 years of infor-

mation security experience, this puts him in a great position to advise char-

ities around Midlothian on all of their security related queries.

Dr Lesley Kelly, Midlothian Voluntary Action

Lesley is MVA’s Deputy Manager, with responsibility for funding issues.

She has twenty years experience of helping organisations to secure and

manage external funding. Her input into the training programme is funded

by Midlothian Council’s Fairer Scotland Fund.

Page 4: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 4 TRAINING PROGRAMME

Social Media Training September—December

Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening. The evening courses are mainly aimed at community groups, but we will take staff if there are spare places.

Using Facebook for your Charity This course will teach you the basics of using Facebook for your charity. Facebook is the biggest social net-

work in the world today and can provide an incredible opportunity to engage with your service users, funders

and the general public but requires preparation to use it well.

This course will cover:

Understanding if Facebook is right for your organisation

Setting up a profile, page or group and knowing which to choose

Understanding Facebook’s privacy settings

Understanding the dangers of Facebook

Creating a Facebook strategy

Measuring the strategy’s success with Facebook’s Insights

Date: Tuesday 1 October Time: 7pm-9pm

Registration: 6.45pm-7pm Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: Penicuik Library Refreshments: None

Cost: Free of Charge

Date: Thursday 29 August Time:10:00 - 12:30

Registration: 9.45am –10.00am Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 5: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 5

Social Media Training September – December

MVA’s social media training is funded by LEADER:

Introduction to Social Media for the Third Sector: Twitter This course will teach you the basics of using Twitter for your charity. Twitter is the world’s second largest social

network and can provide an incredible opportunity to engage with your service users, funders and the general

public but requires preparation to use it well.

This course will cover:

Understanding if Twitter is right for your organisation

Setting up a profile

Understanding Twitter jargon such as hashtags, retweets, DMs and @s

Understanding the dangers of Twitter

Creating a Twitter strategy

Free software to make using Twitter easier

Date: Thursday 5 September Time:10:00 - 12:30

Registration: 9.45am –10.00am Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Date: Tuesday 8 October Time: 7pm-9pm

Registration: 6.45pm-7pm Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: Penicuik Library Refreshments: None

Cost: Free of Charge

Page 6: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 6 TRAINING PROGRAMME

Social Media Training September—December

Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening. The evening courses are mainly aimed at community groups, but we will take staff if there are spare places.

Sending Professional Email Bulletins

This course will teach you the basics of sending mass email bulletins through the online service Mailchimp

which gives professional looking emails, automatic management of your recipients list and reports into how

many people open your emails and what they click on in the message.

The course will cover:

Creating an email template

Creating your recipients list

Sending an email to those recipients

Adding a sign up form to your website

Using analytics to see how many people read your emails

Date: Thursday 17 October Time: 6.15pm-8.15pm

Registration: 6.00pm-6.15pm Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: Gorebridge Library Refreshments: None

Cost: Free of Charge

Date: Tuesday 10 September Time:10:00 - 12:30

Registration: 9.45am –10.00am Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 7: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 7

Social Media Training September—December

MVA’s social media training is funded by LEADER:

Getting a Professional Looking and Easy to Update Website for £50

This course will give you the information you need to set up a new website for your organisation using Word-

press. Wordpress allows you to easily change the look of your website, add photos, text or blog articles and to

add new functionality all through your internet browser without needing to know any web code.

The course will cover:

Setting up your domain name (www.myorganisation.com) and your web hosting server

Benefits of using Wordpress

Drawbacks of Wordpress

A basic tour of Wordpress in action

Where to find and how to install free resources to change the look of your site and add new functionality

The course will not cover actually creating your website, but will give you the knowledge you need to set one up

yourself and to then have control of your own website – never needing to pay a web design company to add a

new page or change a menu again.

Date: Tuesday 17 September Time:10:00 - 12:30

Registration: 9.45am –10.00am Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Date: Thursday 24 October Time: 6.15pm-8.15pm

Registration: 6.00pm-6.15pm Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: Penicuik Library Refreshments: None

Cost: Free of Charge

Page 8: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 8 TRAINING PROGRAMME

Social Media Training September—December

Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening. The evening courses are mainly aimed at community groups, but we will take staff if there are spare places.

Understanding Your Website’s Performance

This course will teach you how to understand website statistics reports created using the Google Analytics

service. Google Analytics helps you understand who visits your site, how they found it and what they did

once they were there.

The course will cover:

Setting up Google Analytics for your website

Understanding basic measurements – audience (who), traffic sources (how) and content (what)

Explanation of terminology and jargon

Interpreting the statistics

Date: Monday 28 October Time: 6.15pm-8.15pm

Registration: 6.00pm-6.15pm Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: Gorebridge Library Refreshments: None

Cost: Free of Charge

Date: Tuesday 24 September Time:10:00 - 12:30

Registration: 9.45am –10.00am Trainer: Craig Turner, MVA

Level: Intermediate Spaces available: 8

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

MVA’s social media training is funded by LEADER:

Page 9: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Event—All Welcome

Page 9 TRAINING PROGRAMME

Making Your Building Work for You Does your organisation own or manage a building for the community?

Do you worry about covering the costs of maintenance and repairs?

Do you have questions about health and safety, insurance and other legal issues?

Want to know more about running a cafe in your building?

Are you interested in learning about options for making your building more efficient and reducing

your energy costs?

This workshop is designed to give you important information regarding running a community facility, plus it is

an opportunity to network with others doing the same thing.

A plenary session will explore how people maintain and repair their buildings. Followed by 3 workshops.

Workshop 1: You and the Law: Are you aware of all the areas of running a building where compliance with

law/regulations is involved? Sandra Hogg from SCVO’s Rural Team will outline ways of keeping on top of

compliance issues which include charity law, health and safety, insurance, licensing and fire safety.

Workshop 2: Do you run a community café? Joanna Khan from The Mill at St Joseph’s in Balerno will share

her experience of running a café and facilitate discussion among participants about what works best so that

you can exchange ideas on the wide range of issues that come up when running a café.

Workshop 3: Could you reduce energy, water, raw materials and waste costs, and gain wider benefit from

reducing your carbon footprint? Derek Panton from Resource Efficient Scotland will inform participants about

ways of saving on all these bills, and facilitate discussion among participants about what they have done /

what they could do to gain the maximum benefit.

The learning outcomes from the day are:

All delegates will learn about different options/approaches to keeping their building well maintained. They will also be given networking opportunities throughout the day and over lunch, which can be followed up after the

event.

Date: Tuesday 3 September Time: 9.45am—12.30pm

Registration: 9.30-9.45 Trainer: MVA & others

Level: Intermediate Spaces available: 30

Location: Loanhead Miners Refreshments: Lunch provided

Cost: Free of Charge

Page 10: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 10

Roles and responsibilities of Management Committee & Board

members

Have you just joined, or been asked to join, a Management Committee or Board?

Or, are have you just become, or been asked to become, an office bearer (e.g. Chair, Vice-Chair, Treasurer

or Secretary)?

If so, this FREE course could be for you.

This course is aimed at board members, or staff supporting board members.

By the end of the course delegates will have covered the following:

What a committee/board is, legal status

What positions there may be on a board

Details on specific roles of board members, both office bearers and ordinary members

Training for Boards and Committees (October, Evening)

Date: Wednesday 23 October Time: 7pm-9pm

Registration: 6.45pm-7pm Trainer: Margaret Wilson, MVA

Level: Introductory Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 11: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Training for Staff (October)

Page 11 TRAINING PROGRAMME

Introducing Midlothian

Starting work in a new location or sector can be daunting, and it can take a long time for all the gaps in local knowledge to be filled in. This course aims to provide an overview of Midlothian, the voluntary sector, the Community

Planning Structures and local sources of support.

This brief course offers an introduction to:

The Third Sector in Scotland;

How local democracy works in Midlothian – the Council, the Commu-nity Planning Partnership, the Single Outcome Agreement and the

Compact;

Key current policy agendas;

Local sources of support.

Who should attend?

This session will be of benefit to key staff who have joined Midlothian organisations in the past year (or may-

be even longer!).

Date: Thursday 24 October Time: 9.30am-12.30pm

Registration: 9.15-9.30 Trainer: Midlothian Council

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Lunch provided

Cost: Free of Charge

“I am very new to all [things] voluntary, and Midlothian so it was very

interesting.”

Training Participant,

Page 12: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Training for Staff (October)

Page 12 TRAINING PROGRAMME

Play Therapy – a two part training

1. An introduction to play therapy

2. Using play therapy techniques to think about client difficulties

Play Therapy is an approach to supporting children’s emotional health and general development using play

and the relationship with the therapist as the main agents of change. Playing is the way in which children

think, learn, develop, and make sense of their experiences. Play Therapists work with vulnerable children

who may have experienced loss, trauma, abuse and neglect, or who are challenged by developmental is-

sues.

This will be a practical training introducing how play therapy works, and exploring play therapy techniques.

Participants are encouraged to have a case in mind they would like to explore. Confidentiality will be main-

tained and participants will have the chance to think about their clients anonymously in small groups and

pairs through guided play therapy techniques.

Learning Outcomes

By the end of the course participants should:

Understand what play therapy is and how it is used with children

Know when play therapy may be a useful intervention for a child / family

Have explored difficulties observed in clients

Have experienced some playful support techniques

Who should attend?

Staff working with vulnerable children (aged 3 -12) and their families, in any setting

Date: Monday 28 October Time: 10am-1pm

Registration: 9.45-10 Trainer: Play Therapy Base

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 13: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 13

Being an Effective Minute Taker

A carefully planned Agenda will help your meeting run smoothly and is a tool to make sure all important items

are discussed.

The phrase “will you please take the minutes” can cause strong men to tremble! This training session aims to take some of the fear out of minute taking. It is aimed at people who have very little, or no, experience at

taking minutes. People who would like to refresh their knowledge are welcome to come along too.

By the end of the course delegates will have covered the following:

The purpose of minute taking; Different styles that can be used – how to decide what suits your group best;

Tips and hints for the minute taker;

The course will be a mixture of presentations and discussion. Bring along a sample of your minutes and the trainer can give you direct help to improve your skills. Sample minutes will be available for delegates to look

at.

Training for Boards and Committees (November)

Date: Wednesday 13 November Time: 10am—12noon

Registration: 9.45am-10am Trainer: Margaret Wilson, MVA

Level: Introductory Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 14: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Training for Staff (November)

Page 14 TRAINING PROGRAMME

Support, Supervision and Appraisal

It is well documented that staff work better if they get focused and constructive feedback. Unfortunately mak-

ing sure that you give this to staff is sometimes easier said than done. Too often people’s efforts fall between

two stools. Either they get caught up in an overly bureaucratic nightmare of forms and endless meetings or

they think that their half-murmured asides will suffice. Another pitfall is confusing Support and Supervision

and carrying out a mishmash that provides neither.

The aim of this session is to look at the various models and procedures that are used in different organisa-

tions to allow you to choose what would be most suitable for you. The differences between Support, Supervi-

sion and Appraisal will be explained and demonstrated. The ways in which they fit together and how one can

develop out of the others will be explored with emphasis on how to use them practically.

At the end of the day you should have a clear idea of how you intend to proceed and some confidence that

you will achieve it.

By the end of the course participants should:

gain knowledge of the differences between Support, Supervision & Appraisal

know how to use different processes to gain the best outcome for the organisation and the individual

be able to construct an effective Appraisal system where this is a relevant process for their organisa-

tion and the staff who work in it

feel more confident about their practical skills in these areas

understand best practice on appraisal processes & administration

Date: Tuesday 26 November Time: 9.30am-1pm

Registration: 9.15-9.30 Trainer: John Anzani, Midlothian Council

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 15: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Training for Staff (November)

Page 15 TRAINING PROGRAMME

Writing Better Funding Applications

Access to sustainable sources of funding is a key issue for organisations. This session is based on the find-ings of a survey of funders about the common mistakes that applicants make in their funding applications. It

aims to provide participants with the knowledge and skills to write successful bids.

Learning Outcomes

By the end of the course participants should:

Understand what funders are looking for and how funders make decisions;

Understand the difference between outputs, outcomes, milestones and targets;

Be able to give appropriate answers to ‘difficult’ questions such as equalities and environment.

Who should attend?

Managers and key staff.

Date: Wednesday 20 November Time: 9.30am-12.30pm

Registration: 9.15-9.30 Trainer: Midlothian Council

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 16: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Training for Staff (December)

Page 16 TRAINING PROGRAMME

Presentation skills

You might like presentations; you might loathe presentations; but either way you have to deliver presenta-

tions - and most people hate doing that even more than their audience hate listening to them!”

Presenting information is a constant feature of all organisations. We all do it in a variety of contexts:

one-to-one discussions with colleagues, customers and clients – often without being aware that we

are using communication style and techniques

team meetings

increasingly via teleconferencing or video

explaining what we do to the public, funders or potential supporters

even presentations to staff on social occasions can influence how we are seen by those around us.

It’s important therefore that we communicate to the best of our ability. Awareness of a few simple techniques

can make a huge difference to how we are seen and treated. They can make the difference between being

funded or not being funded.

A whole range of factors might influence your presentation such as:

voice projection

dealing with nerves

posture

handling questions

structuring presentations to be memorable

designing slides for impact and effectiveness

sounding confident and looking authoritative.

If you want to communicate more effectively then this short, fun training event is for you.

Date: Friday 6 December Time: 3pm-4.30pm

Registration: 2.45-3 Trainer: Dr Simon Raybould, Aware Plus

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 17: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Training for Staff (January)

Page 17 TRAINING PROGRAMME

Egress Switch – What it is and how to use it You may have started to receive e-mails from Midlothian Council using the Egress Switch system. This is a

method of sending encrypted data which allows confidential information to be transferred electronically with

appropriate protection.

This short, hands-on session will allow you to find out more about Egress Switch, and have some practice at

using it.

Learning Outcomes

By the end of the session you should:

Understand the importance of secure exchange of data;

Be aware of Midlothian Council’s plans to improve the exchange of e-mails and files between the

Council and the Third Sector;

Understand what Egress Switch is and how it works;

Be confident in sending and receiving information using Egress Switch.

Please bring a wireless laptop if you have one to let you practice using the system (MVA will have a couple of

laptops available on the day).

The session will be run by Ian Wragg, Information Security Officer, Midlothian Council and Nick Clelland, IT

Senior Support Analyst, Midlothian Council

Date: Wednesday 22 January Time: 10am-11.30am

Registration: 9.45am-10am Trainer: Midlothian Council

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

Page 18: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Page 18

Roles and responsibilities of Management Committee & Board

members

Have you just joined, or been asked to join, a Management Committee or Board?

Or, are have you just become, or been asked to become, an office bearer (e.g. Chair, Vice-Chair, Treasurer

or Secretary)?

If so, this FREE course could be for you.

This course is aimed at board members, or staff supporting board members.

By the end of the course delegates will have covered the following:

What a committee/board is, legal status

What positions there may be on a board

Details on specific roles of board members, both office bearers and ordinary members

Training for Boards and Committees (February)

Date: Wednesday 19 February Time: 10am—12noon

Registration: 9.45am-10am Trainer: Margaret Wilson, MVA

Level: Introductory Spaces available: 15

Location: Venue Refreshments: Tea and coffee only

Cost: Free of Charge

Page 19: TRAINING PROGRAMME...Social Media Training September—December Please note all our social media courses are scheduled to run twice—once during office hours, and once in the evening

Training for Staff (February)

Page 19 TRAINING PROGRAMME

Recruitment and Selection

It is now well established that an organisation’s people resources are key to achieving improved organisation-

al performance. The recruitment of employees is fundamental to the functioning of an organisation and there

are compelling reasons for getting it right. An inability to recruit and retain the right people with the right skills

at the right time will reduce organisational effectiveness.

If the overall costs of leaving are considered, including payroll and administration, recruitment and selection

time and fees, induction, training, unproductive time and any indirect loss of business or customer satisfac-

tion are taken into account; the estimated cost per leaver can be the equivalent of 6 months salary or more

for managers and professionals. The non financial costs to service users can also be significant as those in

need of e.g. social care have to form a new relationship and build trust with a new carer/support worker.

This workshop is designed to support you in developing your HR skills in relation to the recruitment and se-

lection of staff.

Learning Outcomes

By the end of the course participants should:

gain knowledge on employment law relevant to recruitment & selection

be able to construct an effective person specification & job advert

know how to use different forms of assessment to select the best person for the job

feel more confident about their interviewing skills

understand best practice on recruitment & selection processes & administration

Date: Tuesday 25 February Time: 9.30am-1pm

Registration: 9.15-9.30 Trainer: John Anzani, Midlothian Council

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

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Page 20

Being an Effective Minute Taker

A carefully planned Agenda will help your meeting run smoothly and is a tool to make sure all important items

are discussed.

The phrase “will you please take the minutes” can cause strong men to tremble! This training session aims to take some of the fear out of minute taking. It is aimed at people who have very little, or no, experience at

taking minutes. People who would like to refresh their knowledge are welcome to come along too.

By the end of the course delegates will have covered the following:

The purpose of minute taking; Different styles that can be used – how to decide what suits your group best;

Tips and hints for the minute taker;

The course will be a mixture of presentations and discussion. Bring along a sample of your minutes and the trainer can give you direct help to improve your skills. Sample minutes will be available for delegates to look

at.

Training for Boards and Committees (March, evening)

Date: Wednesday 19 March Time: 7pm-9pm

Registration: 6.45pm-7pm Trainer: Margaret Wilson, MVA

Level: Introductory Spaces available: 15

Location: Venue TBC Refreshments: Tea and coffee only

Cost: Free of Charge

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Event—All Welcome (April)

Page 21 TRAINING PROGRAMME

Funding Conference

Every year Midlothian Voluntary Action runs a funding event to allow staff and Boards to meet di-

rectly with funders. Over the next few months we will be working to identify the key funding needs

and opportunities for Midlothian, and to build this into a conference programme.

Watch this space for more details!

Date: April Time: 9.30am-12.30pm

Registration: 9.15-9.30 Trainer: MVA & others

Level: Intermediate Spaces available: 30

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

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Page 22

Resolving Workplace Disputes

In any organisation* where people are gathered there will be differences of opinion [*well maybe not in Cults but they are not healthy places to be and certainly not role models for the voluntary sector]. This is natural

and not to be feared. Often the best projects and/or service improvement arise from creative tensions.

Sometimes those differences can become disputes which in of themselves are not terrible. However, most of us will have at least one example where a workplace [and often, but not exclusively, work based] dispute has caused enormous problems both for the organisation and the people who work there. Usually this is because

the way in which the dispute has been handled has been flawed.

The aim of this course is to give participants knowledge and techniques so that they are able to approach

disputes with a clear process for seeking to resolve them

The content of the workshop will draw on Academic research and the latest guidance from Acas.

By the end of the course, participants will have:

Awareness of their own behaviour drivers and triggers and how they impact on the situation;

Appreciate how re-framing and mediation/negotiation skills can assist when resolving disputes

The knowledge and confidence to utilise the tools and techniques provided to deal effectively with

difficult disputes

Training for Staff (April)

Date: Tuesday 29 April Time: 9.30am-1pm

Registration: 9.15-9.30 Trainer: John Anzani, Midlothian Council

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

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Page 23

Receipts and Payments Accounts and Preparing for Independent

Examination

Overall course aim

The aims of the session are to ensure that participants:-

know how a set of Receipts & Payments accounts is put together

understand what an Independent Examination does

Course objectives

The session will make sure you understand:-

who can use Receipts & Payments accounts

the format and content of a set of Receipts & Payments accounts

restricted funds and how these are shown in the accounts

the Trustees Annual report – importance and content

approval of the accounts

the Independent Examiner’s report

who can carry out an Independent Examination

what the Independent Examiner needs to see

Who is the session aimed at?

This session is aimed at unincorporated charities and SCIOs with income up to £250,000.

Training for Boards and Committees (May)

Date: Wednesday 14 May Time: 9.30am—12.30pm

Registration: 9.45am-10am Trainer: Pamela Redpath , Community Enterprise

Ltd

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

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Training for Staff (May)

Page 24 TRAINING PROGRAMME

A practical introduction to using the Scottish Index of Multiple

Deprivation (SIMD) 2012

The SIMD 2012 was published in December 2012 and is used by the Scottish Government, together with

some other funders/agencies to target service provision and/or funding.

This session will be aimed at becoming familiar with the SIMD 2012 in general and relating to Midlothian in

particular.

It is targeted at people who need a basic knowledge of SIMD 2012 for service planning and supporting fund-

ing applications.

Learning Outcomes

By the end of the session you should:

Have a basic understanding of what SIMD 2012 is;

Know some of the ways that SIMD 2012 can be of use in your work;

Have hands on experience in looking at SIMD 2012;

Be confident in the use of SIMD 2012.

Please bring a wireless laptop if possible.

Date: Tuesday 6 May Time: 9.30am—12.30pm

Registration: 9.15-9.30 Trainer: Margaret Nisbet, MVA

Level: Intermediate Spaces available: 8

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

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Page 25

Writing a Risk Register

Risk management involves you, the employer, looking at the risks that arise in the workplace and then putting sensible health and safety measures in place to control them. A risk register is a tool commonly used in pro-

ject planning and organisational risk assessments.

This interactive session will look at the Health and Safety Executive’s ‘Five Steps to Risk Assessment’ and consider the best way to record these risks. It will look at different examples of risk register templates, and

consider the issues that are specific to the voluntary sector and its client groups.

By the end of the session participants will have the basis of a Risk Register for their own organisation.

Learning Outcomes

By the end of the session participants will:

Understand what we mean by risk assessment;

Be familiar with the HSE’s Five Steps to Risk Assessment;

Be aware of the range of risk register templates available;

Have an awareness of the key issues facing the voluntary sector when undertaking risk assessment.

Who should attend?

Managers and key staff.

Training for Staff (June)

Date: Wednesday 11 June Time: 9.30-12.30

Registration: 9.15-9.30 Trainer: Lesley Kelly, MVA

Level: Intermediate Spaces available: 15

Location: MVA, 4/6 White Hart Street, Dalkeith Refreshments: Tea and coffee only

Cost: Free of Charge

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MVA: Supporting voluntary action in Midlothian

In addition to our annual training programme we also distribute a monthly Training News e-briefing.

The Training News provides information on local free training provided by a wide range of providers including:

Mid and East Lothian Chamber of Commerce;

NHS Lothian;

Mid and East Lothian Child Protection Committee;

East and Midlothian Adult Protection Committee;

Cultural Enterprise Office;

Midlothian Council;

And lots of other providers.

Each month also features an interview with a training provider on a particular aspect of train-ing.

If you would like to receive the Training News contact Lesley at [email protected]

MVA Training News—Sign Up Today

Midlothian Voluntary Action:

Communication

Website: www.mvacvs.org.uk

Twitter: @MVACommunity

Facebook: Midlothian Voluntary Action