training guide - capital markets cooperative...cmc cannot fund the trade until all required loan...
TRANSCRIPT
FHLBCIN 2019-2-7 v01
Selling MSRs to CMC Funding
Committing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 3
Document Upload . . . . . . . . . . . . . . . . . . . . . . Pages 4-6
Funding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 7
Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 8-9
Final Instructions & Contacts . . . . . . . . . . . Pages 10-13
Process Overview . . . . . . . . . . . . . . . . . . . . . . . . . Page 2
©2018 Capital Markets Cooperative, LLC . All rights reserved .
TRAINING GUIDE
2 PROCESS OVERVIEW
Process Overview
This illustration is designedto serve as a guide and doesnot necessarily apply toevery commitment.
Seller Action
FHLB Action
CMC Funding Action
Time Sensitive Delays will cause funding time to be delayed.
Step 1
After initial document upload, CMC analyzes & validates loan-level data.
If documents are missing or if clarification is needed, CMC contacts the Seller.
CMC cannot fund the trade until allrequired loan documents for thecommitment are uploaded.
Step 2
After docs are fully validated, CMC issues a funding memo.
Seller must approve the funding memo before 11am ET on the CMC Funding Date or funding may be delayed.
Step 3
Funds are wired and CMC Funding boards the loans.
51 10 15 20
CMC Funding Workflow(Approximately 7 days)
FHLB sends letter (Notification of Assignment, Sale or Transfer of Loan) to borrower noting CMC Funding as Servicer
Seller commits trade to FHLBvia LAS
FHLBpurchases loans
Loancloses
Seller uploadsloan docs to CMC
Docs must be uploaded no less than 48 hours before FHLB purchase
1stpayment due
(the 1st of next month)
CMC Funding loads borrower data
Seller sends Goodbye Letter including remittance information
Seller is required to send 15 days prior to 1st payment due
CMC Funding mails Welcome Package to Borrower(Up to 10 days for receipt)
Commitment & Delivery
COMMITMENT 3
CMC Loan Number Assignment for FHLB
Once you sign into the web portal, you will click the “Loan Numbers” tab at the top of the page .
If you are running low or out of unassigned loan numbers, please use the widget on the left to select the number you will need and export to Excel for your use .
Scroll down to see how many servicer loan numbers are currently assigned to your company, but have not been assigned to loans committed to CMC Funding yet .
In the widget to the right, you’ll be able to download these unused loan numbers that are already assigned to your company . Use the Download link at the bottom of the widget to export these to Excel .
Website to access the Loan Numbers Tab: https://www .cmcfunding .com/Account/Login
• Please note, the website indicated above is slightly different than our typical web portal located at www .cmcfunding .com . This new link is only to be used when accessing for loan number assignment.
• Your credentials are active for both versions .
1 2 3 4
Log in to CMC Funding to Deliver Loan Documents
4 DOCUMENT UPLOAD
Visit CMC Funding's secure document web portal: http://login.cmcfunding.com
Browser compatibility: Internet Explorer 10 or later, Google Chrome, or Firefox.
CMC Funding will email your User Name and Password automatically when your account is set up .
First time users will be prompted to create a new password.
Note: The checklist below will assist you in gathering all the required materials (click to access):
Loan Delivery ChecklistNote: If you prefer to ship physical documents rather than using CMC Funding's secure document web portal, please overnight your loan package to the address on the right . CMC Funding charges a $25 fee to process paper documents .
CMC Funding Inc .
8742 Lucent Blvd Suite 100
Highlands Ranch, CO 80129
Attention: Document Control
Select and Upload Loan Documents
Select "MSR" for the initial upload .
Select "Other" when uploading additional documents .
Browse and select PDF file & click Upload. (Select PDF files only or upload will fail .)
Required naming convention for OTHER UPLOADS — please do not use spaces or special characters.
Example: 44151.1013358863.appraisal.pdf
Required naming convention for MSR UPLOADS — please do not use spaces or special characters.
Example: 44151.1013358863.pdf
DOCUMENT UPLOAD 5
Please use the exact loan numbers provided by your CMC Funding Account Manager to avoid funding delays.
Example: 44151.1013358863.appraisal.pdf
MDCNumber
AssignedLoan
Number
.PDFFormat
Only
Document Name
Example: 44151.1013358863.appraisal.pdf
MDCNumber
AssignedLoan
Number
.PDFFormat
Only
Document Name
Example: 44151.1013358863.appraisal.pdf
MDCNumber
AssignedLoan
Number
.PDFFormat
Only
Document Name
Confirm Your Uploads
6 DOCUMENT UPLOAD
Uploaded Files: Your successfully uploaded files will appear in the Seller Uploaded section of the page .
You'll Receive an Email with CMC Funding's Funding Memo
FUNDING 7
You will receive CMC Funding's Funding Memo from FundingMemo@CMCFunding .com . This may include multiple commitments . *CMC Funding will issue separate funding from FHLB .
Note: All loans in the commitment will fund simultaneously .
Please review the FundingMemo.xlsx for accuracy, including:
• Loan detail including UPB, next due date, escrow balances, etc .• Total proceeds = service release premium price, less any fees or escrow funds .• Funds owed to Seller will be wired using the instructions provided by the Seller .
Note: SRP base price is based on property state and UPB. (Additional LLPA applies if loan product is <25 yrs. or if escrows are waived.)
• Click Accept or Reject. An automated e-mail will open with a pre-populated subject line . • Do not change subject line or funding will be delayed. • If you click Reject, please provide a reason for the rejection in the body of the email and attach any supporting documentation. • Click Send.
Transfer MERS
The number "1000900" must be used in this field.
The number "1003225" must be used in this field.
Note: • The Agency allows 5 days from purchase date to transfer MERS .• The Subservicer may take up to 30 days from purchase date to accept MERS batches . Please transfer MERS as quickly as possible to avoid delays in MERS acceptance.
8 SERVICING
Boarding Process
CMC Funding boards loan data &
servicing documents
Borrower(s) receive their welcome
package 7-10 days from mail date
CMC Funding mails welcome package to borrower(s)
within 48-72 hrs
SERVICING 9
*CMC Funding, Inc. Serviced by Specialized Loan Servicing LLC.
1 2 3
Once borrowers receive their welcome package, they can:
• Get their questions answered by calling 866-391-3070 .
Business hours are 8 a.m. to 8 p.m. EST
(M-F), however, borrowers can access loan
information and make payments by phone
during non-business hours by using the
automated voice response system.
• Set up their accounts online by visiting www.servicingloans.com/CMC .
Once the account is set up, borrowers
can make payments on their account
and access commonly used forms to
help manage their account.
10 FINAL INSTRUCTIONS & CONTACTS
Final Instructions
Payments
(Include borrower's loan number on the check. If sending
multiple payments in one check, please include detail.)
(e.g., Mortgage or Deed of Trust, Final Title Policy,
Power of Attorney or modification that goes with
the Note, and/or Final Assignment)
Document DeliverySend Original Note and Final Title Policy to:
ATTN: FHLB Document Custodian
U .S . Bank Global Corporate Trust Services
4527 Metropolitan Ct ., Ste . C
Frederick, MD 21704
Have questions? Email us at:
Frederick .FHLBC .team@usbank .com
Borrowers should send payments to:
CMC Funding, Inc .
PO Box 60535
City of Industry, CA 91716-0535
If a borrower sends payments that are due to CMC Funding to you, forward to:
CMC Funding, Inc .
8742 Lucent Blvd, Suite 300
Highlands Ranch, CO 80129-2386
Attn: Cashiering Department
Note: In addition to mailing trailing documents to U .S . Bank, please send digital copies to CMC Funding using one of the three methods below:
1 . Upload trailing documents to CMC Funding's secure document web portal (http://login .cmcfunding .com) . When uploading, select "Other" from the dropdown list, and adhere to the naming conventions on page 5 of this document .
2 . Or, send trailing documents via secured email to shipping@cmcfunding .com .
3 . Or, mail trailing documents to: CMC Funding Inc . 8742 Lucent Blvd Suite 100 Highlands Ranch, CO 80129 Attention: Document Control
Change of Servicer Notifications to Vendor & Goodbye Letters
Tax ServiceEndorsement request:
SLS
P .O . Box 92010
Rochester, NY 14692
Private Mortgage Insurance Endorsement request:
CMC Funding, Inc .
8742 South Lucent Blvd .
Highlands Ranch, CO 80129
Hazard Insurance Mortgagee Clause:
CMC Funding, Inc . ISAOA
C/O SLS
P .O . Box 620188
Doraville, GA 30362
All hazard insurance premiums, PMI premiums and property taxes that are due up to 60 days after the Transfer Date must be paid prior to the transfer. A list of any open items after transfer should be sent to [email protected]. Please notify all B ankruptcy/Foreclosure Attorneys that there is a Transfer of Servicing and all bills should be sent to [email protected].
FINAL INSTRUCTIONS & CONTACTS 11
Note: Please send a copy of your goodbye letter to sellerhelp@cmcfunding .com once the required CMC Funding remittance information has been added .
12 FINAL INSTRUCTIONS & CONTACTS
Process Overview
This illustration is designedto serve as a guide and doesnot necessarily apply toevery commitment.
Seller Action
FHLB Action
CMC Funding Action
Time Sensitive Delays will cause funding time to be delayed.
Step 1
After initial document upload, CMC analyzes & validates loan-level data.
If documents are missing or if clarification is needed, CMC contacts the Seller.
CMC cannot fund the trade until allrequired loan documents for thecommitment are uploaded.
Step 2
After docs are fully validated, CMC issues a funding memo.
Seller must approve the funding memo before 11am ET on the CMC Funding Date or funding may be delayed.
Step 3
Funds are wired and CMC Funding boards the loans.
51 10 15 20
CMC Funding Workflow(Approximately 7 days)
FHLB sends letter (Notification of Assignment, Sale or Transfer of Loan) to borrower noting CMC Funding as Servicer
Seller commits trade to FHLBvia LAS
FHLBpurchases loans
Loancloses
Seller uploadsloan docs to CMC
Docs must be uploaded no less than 48 hours before FHLB purchase
1stpayment due
(the 1st of next month)
CMC Funding loads borrower data
Seller sends Goodbye Letter including remittance information
Seller is required to send 15 days prior to 1st payment due
CMC Funding mails Welcome Package to Borrower(Up to 10 days for receipt)
Contacts
For all other questions and to receive the full Seller's Guide, contact your CMC Funding Account Manager:
1-855-722-2136Borrowers who have questions should call 866-391-3070 or visit www.servicingloans.com/CMC.
Have Questions About Funding?
Email:MSRLock@cmcfunding .com
Call:1-855-722-2136
(Ask for Secondary)
Have Questions About Document Uploads?
Email:SellerHelp@cmcfunding .com
Call:1-855-722-2136
(Ask for Operations)
Have Questions About Servicing?
Email:LoanServicing@cmcfunding .com
Call:1-855-722-2136
(Ask for Servicing)
BORROWERS WHO HAVE QUESTIONS SHOULD
CALL OR CLICK:
866-391-3070 www .servicingloans .com/CMC
FINAL INSTRUCTIONS & CONTACTS 13