training guide - capital markets cooperative...cmc cannot fund the trade until all required loan...

13
FHLBCIN 2019-2-7 v01 Selling MSRs to CMC Funding Committing Page 3 Document Upload Pages 4-6 Funding Page 7 Servicing Pages 8-9 Final Instructions & Contacts Pages 10-13 Process Overview Page 2 ©2018 Capital Markets Cooperative, LLC All rights reserved TRAINING GUIDE

Upload: others

Post on 19-Jan-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

FHLBCIN 2019-2-7 v01

Selling MSRs to CMC Funding

Committing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 3

Document Upload . . . . . . . . . . . . . . . . . . . . . . Pages 4-6

Funding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 7

Servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pages 8-9

Final Instructions & Contacts . . . . . . . . . . . Pages 10-13

Process Overview . . . . . . . . . . . . . . . . . . . . . . . . . Page 2

©2018 Capital Markets Cooperative, LLC . All rights reserved .

TRAINING GUIDE

Page 2: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

2 PROCESS OVERVIEW

Process Overview

This illustration is designedto serve as a guide and doesnot necessarily apply toevery commitment.

Seller Action

FHLB Action

CMC Funding Action

Time Sensitive Delays will cause funding time to be delayed.

Step 1

After initial document upload, CMC analyzes & validates loan-level data.

If documents are missing or if clarification is needed, CMC contacts the Seller.

CMC cannot fund the trade until allrequired loan documents for thecommitment are uploaded.

Step 2

After docs are fully validated, CMC issues a funding memo.

Seller must approve the funding memo before 11am ET on the CMC Funding Date or funding may be delayed.

Step 3

Funds are wired and CMC Funding boards the loans.

51 10 15 20

CMC Funding Workflow(Approximately 7 days)

FHLB sends letter (Notification of Assignment, Sale or Transfer of Loan) to borrower noting CMC Funding as Servicer

Seller commits trade to FHLBvia LAS

FHLBpurchases loans

Loancloses

Seller uploadsloan docs to CMC

Docs must be uploaded no less than 48 hours before FHLB purchase

1stpayment due

(the 1st of next month)

CMC Funding loads borrower data

Seller sends Goodbye Letter including remittance information

Seller is required to send 15 days prior to 1st payment due

CMC Funding mails Welcome Package to Borrower(Up to 10 days for receipt)

Page 3: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

Commitment & Delivery

COMMITMENT 3

CMC Loan Number Assignment for FHLB

Once you sign into the web portal, you will click the “Loan Numbers” tab at the top of the page .

If you are running low or out of unassigned loan numbers, please use the widget on the left to select the number you will need and export to Excel for your use .

Scroll down to see how many servicer loan numbers are currently assigned to your company, but have not been assigned to loans committed to CMC Funding yet .

In the widget to the right, you’ll be able to download these unused loan numbers that are already assigned to your company . Use the Download link at the bottom of the widget to export these to Excel .

Website to access the Loan Numbers Tab: https://www .cmcfunding .com/Account/Login

• Please note, the website indicated above is slightly different than our typical web portal located at www .cmcfunding .com . This new link is only to be used when accessing for loan number assignment.

• Your credentials are active for both versions .

1 2 3 4

Page 4: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

Log in to CMC Funding to Deliver Loan Documents

4 DOCUMENT UPLOAD

Visit CMC Funding's secure document web portal: http://login.cmcfunding.com

Browser compatibility: Internet Explorer 10 or later, Google Chrome, or Firefox.

CMC Funding will email your User Name and Password automatically when your account is set up .

First time users will be prompted to create a new password.

Note: The checklist below will assist you in gathering all the required materials (click to access):

Loan Delivery ChecklistNote: If you prefer to ship physical documents rather than using CMC Funding's secure document web portal, please overnight your loan package to the address on the right . CMC Funding charges a $25 fee to process paper documents .

CMC Funding Inc .

8742 Lucent Blvd Suite 100

Highlands Ranch, CO 80129

Attention: Document Control

Page 5: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

Select and Upload Loan Documents

Select "MSR" for the initial upload .

Select "Other" when uploading additional documents .

Browse and select PDF file & click Upload. (Select PDF files only or upload will fail .)

Required naming convention for OTHER UPLOADS — please do not use spaces or special characters.

Example: 44151.1013358863.appraisal.pdf

Required naming convention for MSR UPLOADS — please do not use spaces or special characters.

Example: 44151.1013358863.pdf

DOCUMENT UPLOAD 5

Please use the exact loan numbers provided by your CMC Funding Account Manager to avoid funding delays.

Example: 44151.1013358863.appraisal.pdf

MDCNumber

AssignedLoan

Number

.PDFFormat

Only

Document Name

Example: 44151.1013358863.appraisal.pdf

MDCNumber

AssignedLoan

Number

.PDFFormat

Only

Document Name

Example: 44151.1013358863.appraisal.pdf

MDCNumber

AssignedLoan

Number

.PDFFormat

Only

Document Name

Page 6: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

Confirm Your Uploads

6 DOCUMENT UPLOAD

Uploaded Files: Your successfully uploaded files will appear in the Seller Uploaded section of the page .

Page 7: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

You'll Receive an Email with CMC Funding's Funding Memo

FUNDING 7

You will receive CMC Funding's Funding Memo from FundingMemo@CMCFunding .com . This may include multiple commitments . *CMC Funding will issue separate funding from FHLB .

Note: All loans in the commitment will fund simultaneously .

Please review the FundingMemo.xlsx for accuracy, including:

• Loan detail including UPB, next due date, escrow balances, etc .• Total proceeds = service release premium price, less any fees or escrow funds .• Funds owed to Seller will be wired using the instructions provided by the Seller .

Note: SRP base price is based on property state and UPB. (Additional LLPA applies if loan product is <25 yrs. or if escrows are waived.)

• Click Accept or Reject. An automated e-mail will open with a pre-populated subject line . • Do not change subject line or funding will be delayed. • If you click Reject, please provide a reason for the rejection in the body of the email and attach any supporting documentation. • Click Send.

Page 8: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

Transfer MERS

The number "1000900" must be used in this field.

The number "1003225" must be used in this field.

Note: • The Agency allows 5 days from purchase date to transfer MERS .• The Subservicer may take up to 30 days from purchase date to accept MERS batches . Please transfer MERS as quickly as possible to avoid delays in MERS acceptance.

8 SERVICING

Page 9: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

Boarding Process

CMC Funding boards loan data &

servicing documents

Borrower(s) receive their welcome

package 7-10 days from mail date

CMC Funding mails welcome package to borrower(s)

within 48-72 hrs

SERVICING 9

*CMC Funding, Inc. Serviced by Specialized Loan Servicing LLC.

1 2 3

Once borrowers receive their welcome package, they can:

• Get their questions answered by calling 866-391-3070 .

Business hours are 8 a.m. to 8 p.m. EST

(M-F), however, borrowers can access loan

information and make payments by phone

during non-business hours by using the

automated voice response system.

• Set up their accounts online by visiting www.servicingloans.com/CMC .

Once the account is set up, borrowers

can make payments on their account

and access commonly used forms to

help manage their account.

Page 10: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

10 FINAL INSTRUCTIONS & CONTACTS

Final Instructions

Payments

(Include borrower's loan number on the check. If sending

multiple payments in one check, please include detail.)

(e.g., Mortgage or Deed of Trust, Final Title Policy,

Power of Attorney or modification that goes with

the Note, and/or Final Assignment)

Document DeliverySend Original Note and Final Title Policy to:

ATTN: FHLB Document Custodian

U .S . Bank Global Corporate Trust Services

4527 Metropolitan Ct ., Ste . C

Frederick, MD 21704

Have questions? Email us at:

Frederick .FHLBC .team@usbank .com

Borrowers should send payments to:

CMC Funding, Inc .

PO Box 60535

City of Industry, CA 91716-0535

If a borrower sends payments that are due to CMC Funding to you, forward to:

CMC Funding, Inc .

8742 Lucent Blvd, Suite 300

Highlands Ranch, CO 80129-2386

Attn: Cashiering Department

Note: In addition to mailing trailing documents to U .S . Bank, please send digital copies to CMC Funding using one of the three methods below:

1 . Upload trailing documents to CMC Funding's secure document web portal (http://login .cmcfunding .com) . When uploading, select "Other" from the dropdown list, and adhere to the naming conventions on page 5 of this document .

2 . Or, send trailing documents via secured email to shipping@cmcfunding .com .

3 . Or, mail trailing documents to: CMC Funding Inc . 8742 Lucent Blvd Suite 100 Highlands Ranch, CO 80129 Attention: Document Control

Page 11: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

Change of Servicer Notifications to Vendor & Goodbye Letters

Tax ServiceEndorsement request:

SLS

P .O . Box 92010

Rochester, NY 14692

Private Mortgage Insurance Endorsement request:

CMC Funding, Inc .

8742 South Lucent Blvd .

Highlands Ranch, CO 80129

Hazard Insurance Mortgagee Clause:

CMC Funding, Inc . ISAOA

C/O SLS

P .O . Box 620188

Doraville, GA 30362

All hazard insurance premiums, PMI premiums and property taxes that are due up to 60 days after the Transfer Date must be paid prior to the transfer. A list of any open items after transfer should be sent to [email protected]. Please notify all B ankruptcy/Foreclosure Attorneys that there is a Transfer of Servicing and all bills should be sent to [email protected].

FINAL INSTRUCTIONS & CONTACTS 11

Note: Please send a copy of your goodbye letter to sellerhelp@cmcfunding .com once the required CMC Funding remittance information has been added .

Page 12: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

12 FINAL INSTRUCTIONS & CONTACTS

Process Overview

This illustration is designedto serve as a guide and doesnot necessarily apply toevery commitment.

Seller Action

FHLB Action

CMC Funding Action

Time Sensitive Delays will cause funding time to be delayed.

Step 1

After initial document upload, CMC analyzes & validates loan-level data.

If documents are missing or if clarification is needed, CMC contacts the Seller.

CMC cannot fund the trade until allrequired loan documents for thecommitment are uploaded.

Step 2

After docs are fully validated, CMC issues a funding memo.

Seller must approve the funding memo before 11am ET on the CMC Funding Date or funding may be delayed.

Step 3

Funds are wired and CMC Funding boards the loans.

51 10 15 20

CMC Funding Workflow(Approximately 7 days)

FHLB sends letter (Notification of Assignment, Sale or Transfer of Loan) to borrower noting CMC Funding as Servicer

Seller commits trade to FHLBvia LAS

FHLBpurchases loans

Loancloses

Seller uploadsloan docs to CMC

Docs must be uploaded no less than 48 hours before FHLB purchase

1stpayment due

(the 1st of next month)

CMC Funding loads borrower data

Seller sends Goodbye Letter including remittance information

Seller is required to send 15 days prior to 1st payment due

CMC Funding mails Welcome Package to Borrower(Up to 10 days for receipt)

Page 13: TRAINING GUIDE - Capital Markets Cooperative...CMC cannot fund the trade until all required loan documents for the commitment are uploaded. Step 2 After docs are fully validated, CMC

Contacts

For all other questions and to receive the full Seller's Guide, contact your CMC Funding Account Manager:

1-855-722-2136Borrowers who have questions should call 866-391-3070 or visit www.servicingloans.com/CMC.

Have Questions About Funding?

Email:MSRLock@cmcfunding .com

Call:1-855-722-2136

(Ask for Secondary)

Have Questions About Document Uploads?

Email:SellerHelp@cmcfunding .com

Call:1-855-722-2136

(Ask for Operations)

Have Questions About Servicing?

Email:LoanServicing@cmcfunding .com

Call:1-855-722-2136

(Ask for Servicing)

BORROWERS WHO HAVE QUESTIONS SHOULD

CALL OR CLICK:

866-391-3070 www .servicingloans .com/CMC

FINAL INSTRUCTIONS & CONTACTS 13