Train the Trainer

Natalia Bonilla

Metropolitan College of New York

April 11th, 2015

Overview

• Executive Summary• Disaster Response Plan Support

• Blue Sky vs. Grey Sky

• Volunteer Engagement

• Main Objective and Core Capability Courses

• Train the Trainer’s Guide

• Red Cross Field Experience

• Demo of the Train the Trainer Workshop

Draft 2

Purpose

• The purpose of the Train the Trainer

manual is to support the regional

response plan for the ARC-GNY.

Draft 3

Disaster Response Plan

SupportARC-GNY Disaster

Response Plan

“Blue Skies”

Responder Manual

Train the Trainer

“Grey Skies”

Day One playbook

Pocket Guides

Checklists

Volunteer Engagement

Volunteer Engagement

Plan.

Blue Sky vs. Gray Sky

• Blue Sky refers to

the steady-state

level of program

activity and day-to-

day operations.

• Gray Sky refers to

larger operations

(i.e. Sandy, Irene

5

American Red Cross Direct ServicesProvided in Partnership with Government

Daily (Blue Sky) Response Disaster (Gray Sky) Response

Building fires and vacates Large-scale incidents

Housing Sheltering

Food Feeding

Clothing Bulk Commodity Distribution

Basic medical needs

(prescriptions) Safe and Well

Case work Damage Assessment

Crisis counseling and referral Recovery

ARC Participation in City Plans

Winter Weather Emergency Coastal Storm

Disaster Assistance Service

Center Family Assistance Center

Ebola Virus Disease Response PECO

Volunteer Engagement

• To ensure that the ARC has good

engagement opportunities to provide to

the Volunteers.

7

Train the Trainer Manual

Objectives 1. For trainers to orient new responders with

regard to each module.

2. Use resources effectively and efficiently.

3. Reflect the changes and enhancements

that have been incorporated in the

Trainer’s guide.

8

Train the Trainer’s Guide

• Introduction

• Ride Along Shift

• Getting Started

• (DA) Damage

Assessment

• Vehicle and On-

site Operations

• Providing

Assistance

• Leading a

Response

• Safety Procedures

9

Core Capability Courses

1

0

SABA Online Courses

- Shelter Fundamentals

- Feeding Fundamentals

- Disaster Services:

An Overview (Module 1)

- Basic Food Safety

- Bulk Distribution

Fundamentals

- Psychological First Aid

- Recovery Services: An

Casework and Recovery

Planning Fundamentals

- Mass Care Overview

- Disaster Assessment

FEMA

- ICS 100 Offered Online

and Classroom (via

Community Partners)

- ICS 700 Offered Online

and Classroom (via

Community Partners)

-ICS 800 Offered Online

and

Classroom (via Community

Partners)

End of Presentation 1

11

Field Experience

12

• National Preparedness Panel

• Train the Trainer Guide and Workshop

• Home Fire Preparedness Program

13

Train the Trainer

Workshop

14

Purpose

• Exercises

• Scenarios

• Learning Check

15

Pre-requisites

• Basic Instructor SABA class is required

• Must be in Captain level or Operation

Management

• Must have more than 10 blue sky operations

• At least 4 grey sky operations

16

Metro New York Area Map

8

Response Uniform

• Dark blue or black pants, dark jeans (may not

be torn or faded)

• Red Cross issued shirt (t-shirt, polo,

sweatshirt)

• High visibility winter coat/windbreaker/vest

• Your Red Cross ID Card

• Sturdy boots with non-slip soles

Damage Assessment

20

Structure Exposures

EXPOSURE

# 2

EXPOSURE

# 2 AEXPOSURE

# 4

EXPOSURE # 3

B A C K R O A D

EXPOSURE

# 4 A

54

Damage Assessment

Level of Exposures

Exposures are structures or areas adjacent to the

fire building:

Exposure 1: Space or structure immediately in front of the

fire building

Exposure 2: Space or structure immediately to the left of

the fire building

Exposure 3: Space or structure immediately behind the fire

building

Exposure 4: Space or structure immediately to the right of

the fire building

22

Damage Assessment

A= Affected- No permanent Damage

N= No Damage –Has not been affected by the

incident

1= Minor Damage- Needs cleaning or repars but is

habitable

2= Major Damage- Can be repaired but is not

habitable or cannot be used at this time.

3=Destroyed- Cannot be repaired and not

habitable

23

Harlem Apartment Fire

24

Learning Check

1. What level of exposure would you classify the

disaster seen on the video?

a) Level 1 Exposure

b) Level 2 Exposure

c) Level 3 Exposure

d) Level 4 Exposure

25

Learning Check

2. The building seen on the video has been:

a) No Damage

b) Affected

c) Minor Damage

d) Major Damage

e) Destroyed

26

Scenario

You arrive at the scene of an apartment fire.

The resident does not speak English, but

you learn that she will not be able to return

to her unit tonight. She is very upset that her

cats have died. What can you do?

27

Tools

Sandbox:

https://cas.communityos.org/cms/Training

Resources

28

Radio Protocol Exercise

19

1. Please divide into groups

2. There are two different roles assigned

- Dispatcher

- Responder

3. The Responder will leave the room and

will talk to their assigned Dispatcher

over the radio.

4. Remember you have to use

the phonetic alphabet

1. Keep messages short and to the point.

2. Transmit only in performance of duty.

3. Always keep radio on your person.

4. Speak in normal tone of voice; hold radio

approximately two inches from your mouth.

16

Radio Protocol DO’S

1. Allow loud volume to distract your

clients.

2. Leave your radio in the van whether

locked or unlocked.

3. Carry on conversation except when

necessary.

17

Radio Protocol DON’TS

Phonetic AlphabetLetter Pronunciation Letter Pronunciation Number Pronunciation

A Alpha (AL fah) N November (no VEM ber) 0 ZEE row

B Bravo (BRAH VOH) O Oscar OSS cah) 1 WUN

C Charlie (CHAR lee) P Papa (pah PAH 2 TOO

D Delta (DELL tah) Q Quebec (keh BECK 3 TREE

E Echo (ECK oh) R Romeo (ROW me oh) 4 FOW er

F Foxtrot (FOKS trot) S Sierra (see AIR rah) 5 FIFE

G Golf (GOLF) T Tango (TANG go) 6 SIX

H Hotel (hoh TELL) U Uniform (YOU nee form) 7 SEVEN

I India (IN dee ah) V Victor (VIK tah) 8 AIT

J Juliet (jeW lee ETT W Whiskey (WISS key) 9 NINE er

K Kilo (KEY loh) X X Ray (ECKS RAY)

L Lima (LEE mah Y Yankee (YANG key)

M Mike (MIKE) Z Zulu (ZOO loo)

18

NEXT STEPS

• Appendices (all required forms)

• Include updated information of CAC

Cards ( New Banking info).

• Add more exercises and scenarios to help

to enhance knowledge to orient new

responders

• Add any new policies and guidelines from

the Responder Manual

33

Further Questions?

Response Managers

Anastasia Hannah Anastasia.Hannah@redcross.org

Katie Hill Katie.Hill@redcross.org

Uikki-Onosai O’Bryant Uikki-Onosai.OBryant@redcross.org

Antonio Pinho Antonio.Pinho@redcross.org

Jean Sylla Jean.Sylla@redcross.org

81

Thank You!!

Any Questions ?

35