Slide 1

Effective Instruction and Training Methods

Train-the-Trainer Course

Making Training Count

Slide 2

Welcome

Welcome – Ice breaker When I leave here I want to…

•Feel like…•Know…•Be ready to…•Face these challenges…

Slide 3

Workshop Purpose

Familiarize field personnel Influence on-the-job performance

and behaviors How people learn “Get it” and “keep it” Prepare for jobs at their jobsite

Slide 4

Workshop Overview

Presentation takes approximately 4 hours

Breaks Handouts Ask questions

Slide 5

Topics

The Company and Training File’s and Training Development Adult Learning Instructional Techniques

Slide 6

ObjectivesIdentify the purpose and design of short coursesDescribe how and what learners rememberIdentify motivation and questioning techniquesDescribe the 4 levels and 4 cornerstones of training

Slide 7

Objectives Describe the characteristics of effective training and instructorsIdentify the 9 Events of InstructionIdentify actions instructors can take to

address difficult participants

Slide 8

the Company and Training

Why does the Company train?

Slide 9

The Company and file’s

The Company provides the construction team with:

Guidance Tools Resources

The Company University Online courses Available in the Company University

Catalog

Slide 10

Background and Overview of file’s

File Contains lessons learned Best practices

Purpose Defines the Company’s standard

methodology for performing a specific task

Identifies critical activities Provides consistency for the

Company employees Reduces training costs

Slide 11

Design and Development of file’s

Design Approvals Scope, definitions, responsibilities,

requirements, references Attachments

Development Initial rollout in 1999 Prepared by Subject Matter Expert

(SME) Reviewed

Slide 12

Background and Overview of Short Course

Operating Instructions File – training developed and

implemented File training onsite

Purpose of short course Provide general knowledge Not for detailed understanding Provides an opportunity for

discussion

Slide 13

Design of Short Course

Design Instructor led Scope Participants Evaluation

Slide 14

Learning Materials

Instructor Guide PowerPoint presentations Instructor guides Participant guides Handouts (e.g., sample forms

from file) Class roster

Slide 15

Learning Materials

Class roster Feedback forms Other materials

Slide 16

Evaluation

Hardcopy Online

Slide 17

Managing file Short Courses

Planning & scheduling courses Obtaining course materials Course equipment Class roster Feedback forms

Slide 18

Key Players

Site Manager Training Coordinator Instructor Participants

Slide 19

Task Responsibilities

Identify files to train on Identify positions to train Identify instructors Arrange schedule, facilities and

equipment Contact the Company Complete class roster and feedback

forms

Slide 20

Responsibilities

Instructors Participants

Slide 21

Laws of Learning

Primary Recency Associatio

n Relevancy Intensity Effect Readiness Repetition

Slide 22

Learner Types

3 Basic types of learning styles Auditory Visual Hands-on

Slide 23

What Is Your Learning Style

Auditory – words Visual – pictures/symbols Hands-on – doing

Slide 24

Motivating Learners

Motivation – part of self that drives a person to learn

Instructor – responsibility for motivating participants

Intrinsic motivation – from within Extrinsic – depends on incentives

is external

Slide 25

4 Levels of Training

Education Training Instruction Presentation

Slide 26

4 Cornerstones of Training

Slide 27

Expanding the 4 Cornerstones of Training

What are some questions Instructors could ask while going through the 4 cornerstones of training process?

Slide 28

Questioning Techniques

OpenClosed

Slide 29

Questioning Techniques

IndirectDirect

Slide 30

Characteristics of Instructors and Events

What makes a good or bad instructor? What makes a good or bad training

event?

Slide 31

Characteristics of Instructors and Events

What makes a good or bad instructor? What makes a good or bad training

event?

Slide 32

Characteristics of Instructors and Events

What makes a good or bad instructor? What makes a good or bad training

event?

Slide 33

Characteristics of Instructors and Events

What makes a good or bad instructor? What makes a good or bad training

event?

Slide 34

Credibility and Believability

VerbalVocalVisual

Slide 35

9 Events of Instruction

Opening Actions (1 – 3) Opening actions are things we do to get

people ready to learn (opening the jar). Delivery Actions (4 – 6)

Delivery actions are those things we do to pass our content to the learner (putting stuff in the jar).

Closing Actions (7 – 9) Closing actions are those things we do

to help ensure they got it and can keep it/use it (putting the lid back on the jar).

Slide 36

Blooms Learning Outcomes

KnowledgeComprehensionApplicationAnalysisSynthesisEvaluation

Slide 37

Audience Tips

Training: Guidelines Experiences Hints Suggestions

Slide 38

Conclusion

The Company and TrainingTraining DevelopmentAdult Learning

Slide 39

Conclusion

Instructional TechniquesCourse Evaluation