tompkins cortland community college professional development course at the walt disney world®...
TRANSCRIPT
TOMPKINS CORTLAND COMMUNITY COLLEGE
Professional Development Course at the Walt Disney World® Resort
Jorge Huayhuaca, Director of TC3 Global Programs
Tompkins Cortland Community College, State University of New York
TOMPKINS CORTLAND COMMUNITY COLLEGE
(TC3)
Part of the State University of New York (SUNY),
the largest university system in the U.S.
We welcome over 300 international students
from more than 50 countries toour Dryden, NY campus each year
200 TC3 students participate in the TC3 Professional Development Course at
theWalt Disney World® Resort in Florida
each year
Tompkins Cortland Community College, State University of New York
Tompkins Cortland Community College, State University of New York
FROM NEW YORK TO FLORIDA
1200 MILES (1930 KILOMETERS)
TC3 PROFESSIONAL DEVELOPMENT COURSE
at the WALT DISNEY WORLD® RESORT (WDW)
Study and work for 6 months with 7,000 students from around the world
WDW is the world’s leader in entertainment and customer service
Prepare for your future in the real world
Tompkins Cortland Community College, State University of New York
BUAD 261 = 15 CREDIT COURSE
3 SEGMENTS:
•Professional Development Segment (9 cr. equiv.)
•Disney Collegiate Course Segment (3 cr. equiv.)
•Practicum Training (3 cr. equiv.)
All 3 segments occur simultaneously
One final gradeTompkins Cortland Community College, State University of New York
MODES OF INSTRUCTION
BUAD 261 = “HYBRID” COURSE
ONLINE LEARNINGRequires responsibility, self-
discipline, good time management
3 – 4 MEETINGS WITH TC3 PROFESSOROrientation program upon arrivalSkypeMidterm meeting in Orlando
Tompkins Cortland Community College, State University of New York
Tompkins Cortland Community College, State University of New York
PROFESSIONAL DEVELOPMENT SEGMENT
Consists of:
• Learning Reflections Essays
• Online discussions - Based on assigned readings and
videos - Topics such as comparative culture,
leadership, customer service
• Selected Learning Activities
SELECTED LEARNING ACTIVITIES
Work with your TC3 professor and home school to plan these;
possibilities include:
•An additional Disney College Program course
•Disney professional development workshops
•Disney online courses
•VoluntEAR community service
•Project assigned by your home school
Tompkins Cortland Community College, State University of New York
DISNEY COLLEGIATE COURSE SEGMENT
4-hour class, once per week, 11 weeks
Strict attendance rulesMust wear professional clothing to class
Tompkins Cortland Community College, State University of New York
DISNEY COLLEGIATE COURSE
CHOOSE FROM:
Advanced Studies in Hospitality ManagementCorporate Analysis
Corporate CommunicationCreativity and Innovation: Gaining the Edge
Experiential LearningHuman Resource Management
Marketing You: Personal and Career Development Strategies Organizational Leadership
Your home school may require a specific course
Tompkins Cortland Community College, State University of New York
PRACTICUM TRAINING SEGMENT
4 Theme Parks
2 Water Parks
Over 25 Resort Hotels
Over 500 merchandise and food and beverage locations
Tompkins Cortland Community College, State University of New York
PRACTICUM TRAINING ROLES
KEY FOCUS: GUEST SERVICERotating: Quick Service Food & Beverage, Merchandise, Attractions
Non-Rotating: Front Desk, Concierge, Lifeguard, Character Performer, Culinary, Costuming, Vacation Planner
Outdoors and indoors, heat and cold Lots of standing and walking
Tompkins Cortland Community College, State University of New York
WORK HOURS AND PAY
Work late nights, early mornings, weekends, holidays
Work 30 to 37.5 hours each week
Overtime (40+ hours) required during peak & holiday periods
1 – 2 days off each week for class, studying, personal time
$7.25 to $8.75 per hour, depending upon roleTompkins Cortland Community College, State University of New
York
LIVING EXPERIENCE
3 apartment complexes near WDW
Each apartment has 1 – 4 bedrooms
2 students per bedroomFully furnished
Tompkins Cortland Community College, State University of New York
LIVING EXPERIENCE
Weekly fee: $80 to $108 per person
Deducted from weekly paycheck
Includes electricity, Internet, local phone,
bus transportation to work and stores
Many amenities and special events
Tompkins Cortland Community College, State University of New York
LIVING EXPERIENCE
“COMMUNITY CODES”
No alcohol if under 21 years oldWellness apartments
No smoking in apartmentsNo illegal drugs
No overnight guests
Students who violate community codes
are terminated from the program and must return home
immediately
Tompkins Cortland Community College, State University of New York
QUALIFICATIONS
18+ years old
Currently enrolled undergraduate
Good academic standing
Appropriate field of study
English proficiency
Background check
Your school may have additional requirements
Tompkins Cortland Community College, State University of New York
COSTS PAYABLE TO TC3(2011)
$ 15 ACCUPLACER English test
$100 program fee, nonrefundable
$478 health insurance for 6 months
$2,416 tuition and fees
Non-refundable deposit due by :
Full payment due by:
Tompkins Cortland Community College, State University of New York
COSTS PAYABLE TO DISNEY(2011)
$100 Program assessment fee (for special events), non-refundable
$15 to $100 Textbooks
$6 to $120 Educational materials fee (per course)*
$80 to $108 Apartment & transportation, per week*
*These fees are deducted from your paycheck
Tompkins Cortland Community College, State University of New York
OTHER COSTS
Visa application fees: $311 nonrefundableVisa interview expenses: costs vary
Airfare: costs vary
Personal laptop computer (strongly recommended): costs vary
Personal property insurance (recommended): $70 - $100/1 year
Expenses for the first 3 weeks: $350 - $500
Your weekly paychecks will cover personal expenses
Tompkins Cortland Community College, State University of New York
VISA
J-1 College/University Student Exchange Visitor Visa
REQUIREMENTS
Satisfactory performance in all aspects of TC3 BUAD 261 course workWork only at WDW
Live at WDW apartmentsAbide by U. S. and Florida laws, Disney work and housing rules,
and all TC3 policies
Violation of these rules requires immediate return to your home country
Tompkins Cortland Community College, State University of New York
PROGRAM DATES
JANUARY 2012 – JULY 2012
Tompkins Cortland Community College, State University of New York
BENEFITS
Learn about business in a whole new wayU. S. university credit through TC3
Develop transferable skills that all employers want:
ResponsibilityTime ManagementProblem Solving
TeamworkCommunication
Cross-cultural adaptation
Experience life and work in a different cultureMeet people from all over the world
Tompkins Cortland Community College, State University of New York
NEXT STEPS
1. Submit TC3 application to coordinator at your school
2. Take ACCUPLACER test if English is not your first language
3. Attend Disney presentation
4. Interview with Disney representative
Tompkins Cortland Community College, State University of New York
FOR MORE INFORMATION
YOUR SCHOOL’S DISNEY PROGRAM COORDINATOR
TC3 DISNEY PROGRAM COORDINATORProfessor Mimi Ansbro
WEBSITEwww.disneyinternationalprograms.com
Select International College Program on home page, then J-1 Academic Exchange Experience
Tompkins Cortland Community College, State University of New York
QUESTIONS?
Tompkins Cortland Community College, State University of New York
THANK YOU
and
GOOD LUCK!
Tompkins Cortland Community College, State University of New York