tmillan / july 2014 page 1 / tmillan / 12th edition / july 2014

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TMILLAN / JULY 2014 PAGE 1 / TMILLAN / 12th EDITION / JULY 2014 Dear Colleagues, Let us all take a moment and reflect and look at the “jobs well done” and the “unfinished agenda” from the last year as we begin the new financial year. ISL had registered a record volume of 8.7 m MT surpassing the earlier best of 8 mMT handled during the previous year. IGX, the domestic Liner operations of ISL was launched in consortium with Gati during June’13. It carried a total volume of 8150 TEUs and had completed 25 voyages by March’14. The venture suffered a loss of 0.67 mn USD till March’14. However, the recent voyages have been encouraging and show a positive contribution trend and we have great expectations from this service with the new government laying emphasis on increasing coastal movement in India. Port operations handled 5.5 mMT of cargo in the last financial-excluding its Sohar and Dhamra operations. The O&M operation at Dhamra was brought to a close with the transfer of ownership from Tata Steel to Adani. With the loss in the O&M activity at Dhamra, TMILL is pursuing projects both within and outside India to compensate for the loss of business. PO expanded its service offerings and commenced 3PL logistics services at Dhamra Port for Non Tata Customers and has handled 82,000 mt in March’14. The team has to also act proactively for handling of both import and export cargo from Kalignagar, as the new facility is expected to go on stream by the end of the year. TKM’s overall performance fell short of the target and the India operations continue to be a cause of concern. However independently TKM GMBH recorded a healthy profit attributable mostly to the movement of Project Cargo. However, cargo volumes at Hamburg will drop in the current year as most of the project imports of Tata Steel have been completed. The business plan for the year however envisages a growth of 11% this year primarily driven by new business development. New customer acquisition and increasing share of business with existing customers will be the key theme for TKM this year coupled by a relentless drive towards operational excellence. CHA & IL division has handled a record number of import Shipments this year. The division has expanded its operations during the last financial- handling the warehouse management operations for TSL’s four IM section warehouses at Jamshedpur & extending the CHA license to Vizag Port. The team will focus on improving its operations in the areas of warehouse management to drive profitability. The TMILL Group has undertaken various growth project and initiatives in line with Tata Steel’s growth plans with the objective of being a single window, end to end logistics solution provider to the group. It is also working on an In-plant Logistics System for Tata Steel KPO. TMILL is currently working towards finalising the SFTO (Special Freight Train Operator) policy. This should lead to the formation of an all new railway vertical in the company in near future. In the list of “unfinished agenda, the items that comes to my mind first are the creation of a talent pipeline and an organised effort towards capturing customer requirements and pain points with IT enablement. The adoption of good daily management practices will be a key focus area this year along with a systematic approach towards people development and acquisition of third party Non- Tata Business. The year will no doubt be a challenging one for the logistics industry. However the logistics costs in India are amongst the highest in the world and hence there are several opportunities for us to add significant value to our customers. This can only happen if we put our customers at the centre of our business and ensure that they have a great experience in dealing with our company across all levels of the organisation. Here’s to a safe, ethical and successful FY 15. R N Murthy MD TMILL

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Page 1: TMILLAN / JULY 2014 PAGE 1 / TMILLAN / 12th EDITION / JULY 2014

TMILLAN / JULY 2014 PAGE 1

/ TMILLAN / 12th EDITION / JULY 2014

Dear Colleagues,

Let us all take a moment and reflect and look at the “jobs well done” and the “unfinished agenda” from the last year as we begin the new financial year.

ISL had registered a record volume of 8.7 m MT surpassing the earlier best of 8 mMT handled during the previous year. IGX, the domestic Liner operations of ISL was launched in consortium with Gati during June’13. It carried a total volume of 8150 TEUs and had completed 25 voyages by March’14. The venture suffered a loss of 0.67 mn USD till March’14. However, the recent voyages have been encouraging and show a positive contribution trend and we have great expectations from this service with the new government laying emphasis on increasing coastal movement in India.

Port operations handled 5.5 mMT of cargo in the last financial-excluding its Sohar and Dhamra operations. The O&M operation at Dhamra was brought to a close with the transfer of ownership from Tata Steel to Adani. With the loss in the O&M activity at Dhamra, TMILL is pursuing projects both within and outside India to compensate for the loss of business. PO expanded its service offerings and commenced 3PL logistics services at Dhamra Port for Non Tata Customers and has handled 82,000 mt in March’14. The team has to also act proactively for handling of both import and export cargo from Kalignagar, as the new facility is expected to go on stream by the end of the year.

TKM’s overall performance fell short of the target and the India operations continue to be a cause of concern. However independently TKM GMBH recorded a healthy profit attributable mostly to the movement of Project Cargo. However, cargo volumes at Hamburg will drop in the current year as most of the project imports of Tata Steel have been completed. The business plan for the year however envisages a growth of 11% this year primarily driven by new business development. New customer acquisition and increasing share of business with existing customers will be the key theme for TKM this year coupled by a relentless drive towards operational excellence.

CHA & IL division has handled a record number of import Shipments this year. The division has expanded its operations during the last financial- handling the warehouse management operations for TSL’s four IM section warehouses at Jamshedpur & extending the CHA license to Vizag Port. The team will focus on improving its operations in the areas of warehouse management to drive profitability.

The TMILL Group has undertaken various growth project and initiatives in line with Tata Steel’s growth plans with the objective of being a single window, end to end logistics solution provider to the group. It is also working on an In-plant Logistics System for Tata Steel KPO.

TMILL is currently working towards finalising the SFTO (Special Freight Train Operator) policy. This should lead to the formation of an all new railway vertical in the company in near future.

In the list of “unfinished agenda, the items that comes to my mind first are the creation of a talent pipeline and an organised effort towards capturing customer requirements and pain points with IT enablement. The adoption of good daily management practices will be a key focus area this year along with a systematic approach towards people development and acquisition of third party Non- Tata Business.

The year will no doubt be a challenging one for the logistics industry. However the logistics costs in India are amongst the highest in the world and hence there are several opportunities for us to add significant value to our customers. This can only happen if we put our customers at the centre of our business and ensure that they have a great experience in dealing with our company across all levels of the organisation.

Here’s to a safe, ethical and successful FY 15.

R N MurthyMD TMILL

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TMILLAN / JULY 2014 PAGE 2

NEws frOM sbU’s

NEws frOM sbU’s

CONTENTs

tata engage

igx

Volunteers from the TM International Logistics, Haldia Port, organised a tree plantation campaign at Haldia as part of our initiatives towards a greener planet.

ISL made their foray into liner service by commencing a coastal container service on the west coast of India in June 2013. The vessel deployed is Gati Majestic having a summer deadweight of 10,730 MT and the service has been christened as the IGX ( ISL-GATI Express ) service.

It is jointly operated by ISL and Gati Ship Ltd (GSL). The service was launched on 12th June 2013 from ABG Kandla. Today, it plies between Adani Mundra Container Terminal (AMCT), Mundra and International Container Transshipment Terminal (ICTT), Kochi at a frequency of once in 10 days.

IGX offers both door-to-door and port-to-port transportation solutions to its customers. Poseidon Shipping Agency Pvt. Ltd are the exclusive agents in India for this service. The types of cargoes carried are tiles, granites, marbles, aerated lime, bentonite, clay, steel coils, plywood, rice, wheat etc. besides the laden and empty boxes of various Main Line Operators (MLOs).

In spite of very trying times due to several unforeseen events such as total collapse of the ABG terminal in Kandla, a month long strike by the tiles manufacturers in Morbi who provide the prime commodity for the service, a couple of unfortunate accidents on board the ship, the rapid decline in the freight levels and the ever rising bunker price etc., the IGX service has stayed on

course, maintained her declared schedule integrity and has gained the confidence of the trade.

The continued patronage of the service by the top forwarders bears testimony of this fact and the IGX service has reached the number two position among the existing coastal operators within the 1st year of operation.

Among the various expansion plans of the liner division of ISL are the possible service on the east coast between Chennai and Port Blair, coastal RO-RO service, a feeder service between west coast of India and Persian gulf and a second loop on the west coast of India covering the ports of Pipavav and Tuticorin. As they say “it is not enough to stare up the steps; we must step up the stairs”.

P2

P4

P8

P3

P5

P9

news from SBUs

events

Congratulations!

Operational Highlights

employee Corner

new Joinees

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TMILLAN / JULY 2014 PAGE 3

OPErATIONAL HIGHLIGHTs

Railway tRaCk in tMill‘S ll - 6 plOt in Haldia UndeR COnStRUCtiOn

iMpORted iROn ORe a/C tata Steel waS Handled at tMill,Haldia & paRadip in apRil’14

The ground breaking ceremony for construction of Railway Siding at LL -6 plot of TMILL inside Haldia Dock Complex was held on 2nd April, 2014. The project inside the LL -6 plot consists of about 1.6 Km of Track-line and is being constructed under the direct supervision of TMILL. M/s Gangadin Shaw & Associates (GDSA), who are one of the most reputed Railway & Civil Contractor at HDC have been awarded the job with a completion schedule of seven months. While the Railway Line construction inside LL – 6 envisages an investment of Rs. 5 Crores, TMILL is actively mulling further investment by way of high mast towers, yard revamping & probable infusion of fresh equipment to make Berth 12 a full fledged captive busy terminal. While the above construction is inside LL -6 plot, the total project also includes another 2.7 KM of Railway connectivity which will be linking the TMILL LL6 siding to the Chiranjibpore main line of KoPT. Railway siding

at Berth 12 was a long felt need since its inception in 2002. The terminal was never able to achieve its full potential as evacuation or receipt was restricted to only road transport. Now we plan to augment traffic and quality of services through Berth 12 by adding this siding. The terminal will be fully equipped to handle Rail dispatches which opens up immense potential to handle import cargoes like Limestone & other fluxes, Iron Ore through Berth 12. The terminal also will be in a advantageous position to handle steel traffic by directly unloading rakes inside the port area. It is expected that with this infrastructure addition, TMILL will become a major player at Haldia and could handle 1.5 Million MT of cargo on its own. The berth however, could easily handle up to 2.5 Million MT through this siding. The additional traffic will be dependent on the draft at Haldia Port as well as success of the transloading project which KoPT is now actively pursuing. The railway line is expected to be operational by 1st of October, 2014.

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TMILLAN / JULY 2014 PAGE 4

EvENTs

FOUndeR’S day CeleBRatiOn at tMill paRadip

pHySiOtHeRapy CaMp at paRadip

COaltRanS india COnFeRenCe

TMILL participated in the 13th Coaltrans India confer-ence held from 6th-7th March 2014 at Goa. TMILL put up an attractive exhibition stall in the conference, all ku-dos to the efforts of Mr. Ratanjeet Singh from the Busi-ness Development team and Mr. Ajay Jaywant from ISL, Dubai.

TMILL, Paradip organised a one day awareness camp on physiotherapy on 22nd Sep’13 supported by Dr. Gyanaranjan Pradhan and his team from “Hello Physio”, Bhubaneswar. The camp saw about 25 participants from our company as well as a few from our associate com-panies.

On the eve of Founder’s Day, TMILL had arranged a friendly cricket match amongst the employees at the Bethany Convent School campus at Paradip.

Haldia CORpORate CUp 2014

TMILL Haldia participated in Haldia Corporate Cup-2014, which was organized by the Haldia Town Athletic Club.

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TMILLAN / JULY 2014 PAGE 5

The name Sundarban can be literally translated as “beautiful forest” in the Bengali language (Shundor, “beautiful” and bon, “forest”). The name may have been derived from the Sundari trees (the mangrove species) that are found in Sunderbans in large numbers. Alternatively, it has been proposed that the name is a corruption of Samudraban, Shomudrobôn (“Sea Forest”), or Chandra-bandhe (name of a primitive tribe). However, the generally accepted view is the one associated with Sundari trees.

The Sundarban forest lies in the vast delta on the Bay of Bengal formed by the super confluence of the Padma, Brahmaputra and Meghna rivers across southern Bangladesh. The seasonally flooded Sundarban freshwater swamp forests lie inland from the mangrove forests on the coastal fringe. The forest covers 10,000 sq km of which about 6,000 are in Bangladesh and has become inscribed as a UNESCO world heritage site in 1997. The Sundarban is estimated to be about 4,110 km², of which about 1,700 km² is occupied by water

EvENTs

EMPLOYEE COrNEr

EMPLOYEE COrNEr

tHe BeaUtiFUl SUndeRBanSBy MR. SHaMik dUtta, tkM kOlkata

CORpORate CRiCket tOURnaMent

TMILL participated in the Corporate Cricket Tournament held at Jamshedpur. MD TMILL and Chairman TMILL with the team

bodies in the forms of river, canals and creeks - of width varying from a few meters to several kilometers.

The Sundarban is intersected by a complex network of tidal waterways, mudflats and small islands of salt-tolerant mangrove forests. The interconnected networks of waterways make almost every corner of the forest accessible by boat. The area is known for the eponymous Royal Bengal Tiger (Panthera tigris tigris), as well as numerous fauna including different species of birds, spotted deer, crocodiles and snakes. The fertile soil of the delta has been subject to intensive human use for centuries and the Eco region has been mostly used for intensive agriculture, with few enclaves of forest remaining. The remaining forests, taken together with the Sunderbans mangroves, are an important habitat for the endangered Royal Bengal tiger. Additionally, the Sunderbans serve the crucial function of acting as the protective barrier for the millions of inhabitants in and around Khulna and Mongla against the floods that result from the frequent cyclones. Sundarban has also been enlisted among the finalists in the New 7 Wonders of Nature.

The 13 feet Crocodile who killed a Tiger!

Sunderbans East Wildlife Sanctuary

Sunderbans East Wildlife Sanctuary extends over an area of 31,227 ha. Freshwater and Sundri (Heritiera fomes) dominate, interspersed with Gewa (Excoecaria agallocha) and Passur (Xylocarpus mekongensis) with Kankra (Bruguiera gymnorrhiza) occurring in areas subject to more frequent flooding. There is an abundance of Shingra (Cynometra ramiflora) where the soil is drier and of Amur (Aglaia cucullata) in the wetter areas and you can find Goran (Ceriops decandra) in the more saline topsoil. Nypa palm (Nypa fruticans) is also widespread along the drainage lines.

Sunderbans South Wildlife Sanctuary

Sunderbans South Wildlife Sanctuary extends over an area of 36,970 ha. There is evidence of great seasonal

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TMILLAN / JULY 2014 PAGE 6

EMPLOYEE COrNEr

Superstitions, good or bad omen, use of lucky charms in the hope of good fortunes are very much part of our psyche. Great leaders of the world believe in it, cricketers, actors and other celebrities are ridiculously obsessed about it. A cat crossing the road, a broken mirror, inadvertently walking under a ladder etc are always fraught with suspicion of bad luck. Seafarers have their own set of such beliefs.

It may not make great reading but here is an attempt to demonstrate that these beliefs are not necessarily baseless. We have all heard of the white stork normally referred to as albatross who are believed to be the fore bringers of good luck and happiness. A less glamorous cousin of these winged angels are the seagulls whom the seafarers adore as their presence in the skies confirms the end of a storm. The book “Joanathon Livingstone’s Seagull” by Richard Back is perhaps the only book which has captured what goes on in their tiny heads who are so obsessed with precision in their flights. It is indeed a spectacular sight to behold when they glide with their out-stretched wings. They look so elegant and graceful.

Now coming back to my story, the year was 1986 and the ship was M.T. Koyali and I was the chief mate on board. With a deadweight of 2,78,000 MT and a length over all of 325 meters, Koyali, a VLCC (Very Large Crude Carrier) was India’s biggest vessel and the pride of the nation. But by 1986 the vessel was well past her prime and was engaged as a storage tanker at Ratna High Oil Fields off Bombay. The vessel was tied to a single point mooring and the crude production from the platform was being pumped into the tanks of the giant vessel at an agonizingly slow rate of about 300 m^3 per hour. To fill the vessel it used to take in excess of a month! Once the vessel had a full load she used to proceed to Vadinar or Jamnagar and empty her fuel which was then to be used by one of the connected refineries. Hence you can imagine the life on board was pretty laid back!

But that unfortunately or fortunately was before I joined. Along with my joining came the news that the ship has to be readied for active service and as is quite common in shipping- everything needs to be ready by yesterday! To reactivate an almost laid up ship is a nightmare for the crew and the chief mate invariably ends up taking the whole brunt. An analogy would be to ask an old lady who is used to an easy laid back life to suddenly get

tHe winged angelSan aRtiCle By Capt. B. MaHapatRa

gM lineR, iSl dUBai

variation in salinity levels. Areas bearing relatively longer duration of moderate salinity is flooded with the Gewa (Excoecaria agallocha) –a dominant woody specie. It is often mixed with Sundri.

Sunderbans West Wildlife Sanctuary

Sunderbans West Wildlife Sanctuary is a UNESCO World Heritage Site. The region supports several mangroves, including: sparse strands of Gewa (Excoecaria agallocha) and dense stands of Goran (Ceriops tagal), with discontinuous patches of Hantal palm (Phoenix paludosa) on drier ground & river banks. The fauna of the sanctuary is very diverse with some 40 species of mammals, 260 species of birds and 35 species of reptiles. The greatest of these being the Bengal Tiger of which an estimated 350 remain in the Bangladesh Sunderbans. Other large mammals are wild boar, Chital horin (spotted deer), Indian otter and macaque monkey. Five species of marine turtles frequent the coastal zone and two endangered reptiles are present – the estuarine crocodile and the Indian python.

Spotted Deers

The Sunderbans is celebrated through numerous Bengali folk songs and dances, often centered around the folk heroes, gods and goddesses specific to the Sunderbans (like Bonbibi and Dakshin Rai) and to the Lower Gangetic Delta (like Manasa and Chand Sadagar). The Bengali folk epic Manasamangal mentions Netidhopani and has some passages set in the Sunderbans during the heroine Behula’s quest to bring back her husband Lakhinder. The Sunderbans National Park houses a large number of reptiles as well, including estuarine crocodiles, chameleons, monitor lizards, turtles, including Olive Ridley, hawksbill, and green turtles; and snakes including pythons, King Cobras, rat snakes, Russell’s vipers, Dog Faced Water Snakes, Chequered Killbacks, and Common Kraits.

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TMILLAN / JULY 2014 PAGE 7

EMPLOYEE COrNErready for a 100 meter sprint!

We were required to proceed to Yanbu in Saudi Arabia and load crude and bring it back to India. There in Saudi Arabia terminals loading at a rate of 12,000 MT per hour is considered modest! Hence it is absolutely imperative that all machineries on board are in top working condition specially the valves in the tanks because at that speed of loading if there is any delay in closing or opening of a valve the oil will overflow and find its way to the sea in no time and the Master and the mate would find themselves behind bars!

In a week long passage we had to clean all the 23 tanks, gas-free them and inspect the cargo pipelines and the hydraulic pipelines for the valves and repair them besides a host of other equipments such as the pumps and the cargo level measuring gauges in the tanks, the inert gas plant etc. Days merged into nights and nights merged into days. I practically lived the whole week in my overhauls running from pump room to deck to tanks to engine room to cargo control room stealing a quick nap in between, if the walkie talkie was kind enough not to buzz for long , that is. Life seemed to be going past in a blur. Those who have worked on crude oil tankers of the eighties will know what I am saying.

Finally we reached Yanbu ready for loading. To be able to get the ship back to her optimum readiness in itself was very satisfying but deep down there was the lingering apprehension as to what would happen when the terminal pumps at their usual speed. Will the lines hold, will the valves hold - the mind was clogged with numerous such questions. Intuitively the mind always thinks of the negative.

After topping off a few tanks without any hassle-disaster struck! Once of the tank valves did not close at the desired speed and the black crude oil escaped through the tank opening on to the deck and by the time we could contain the leak on deck, another tank overflowed. But fortunately we could arrest the cargo on the deck itself and no oil was allowed to flow past the plate at the edge of the deck (referred to as fish plate). However we had to suspend the loading operations for a short while till the cleaning of the deck was complete. We resumed operations after a short while and the rest of the loading went off smoothly. We escaped by the skin of our teeth. There was no pollution or penalty.

We came to Vadianar on the Gujurat coast and discharged the load. After discharge we went back to Yanbu and the same routine continued for three consecutive voyages. During the ballast passage, all

the maintenance had to be done which became less with each passing voyage but one still had to make sure that there was no scope for any repeat of the first call! Simultaneously during the return voyage the other maintenance work had to be carried out like the painting of the decks. The ship really looked pretty and majestic during the laden passages with clean green sprawling decks. The distances were so much we had to use bicycles to go from one place on deck to another! When fully laden, the ship was drawing more than 20 meters draft. Even in gale force winds when smaller vessels were found tossing around, Koyali was gracefully cutting across the water steady like a rock oblivious to the waves breaking over her sides.

Unfortunately during this entire period there was one thing amiss which had ruined the entire atmosphere on the ship. The person is no more and hence I would like to refrain from details. It may sound rebellious but the fact was the master of the ship was too self-centered, unreasonable, quite detached from the ground realities, indifferent to the difficulties faced by the staff on board and if that was not enough every utterance of his was laced with sarcasm. No one minds hard work because that is what one commits himself to while choosing a career at sea. All it takes to lighten the heaviest of loads at the work place is a little bit of empathy form the boss which in the case of the crew of Koyali was totally missing which had turned the otherwise nice ship to something akin to a floating prison. Everyone was hoping that some miracle should happen and their misery would end.

One fine evening when the vessel was waiting at anchorage, a large flock of seagulls chose to park themselves on the main deck of the Koyali perhaps attracted by the bright green colour of the deck. Unfortunately in no time the green deck became white with their droppings, something they are very liberal with! It was indeed a welcome sight. The crew could sense something nice is coming their way. There may not be any scientific justification to it but it did happen the very next day. We got information that the master of the vessel was being replaced by a new person and not only that the ship was assigned back to the storage duties and there was no more need for the grueling tank cleaning every other month! The birds kept coming and the scene on board kept improving and soon we were back to the days of bar-be-cue on the sun deck, screening of movies in the lounge, deck quoits contests, reading novels and most important the dry bar too sprang into life once the sun was down!We all lived happily ever after. What else would one call these birds if not the winged angels!

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TMILLAN / JULY 2014 PAGE 8

EMPLOYEE COrNEr CONGrATULATIONs!

Resident photographer of TMILL - Mr. Amitabha Majum-der roamed the city roads and brought out a different Kolkata.

Drawing of Dora, the explorer, by 9 year old Dasha D’souza, daughter of Ms. Rajeshri D’souza, TKM Mumbai.

Congratulations and best of luck to Mr. Swaraj Sarkar ,son of Mr. P K Sarkar,TMILL,Haldia- who tied the knot with Mrs. Neha Mitra on 7th March. Our best wishes to the newly –wed couple!

Mr Arunava Dey of CHA & IL, Kolkata, tied the knot in Feb 2014.We wish him all the best for his conjugal life

Heartiest congratulations to Mr Shubhomoy Das of CHA&IL,Kolkata on his wedding.We wish him best of luck for the years ahead!

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TMILLAN / JULY 2014 PAGE 9

CONGrATULATIONs! NEw JOINEEs

Congratulations to Kumari Sonia on the birth of her lovely daughter

Ms. Sohini Dasgupta of MD’s Office tied the knot in Feb 2014. We wish her all the best for the years ahead!

NAME: Yash MohanSBU: TKMLOCATION: Delhi, IndiaDESIGNATION: Branch ManagerD.O.J: Feb 2014

NAME: Khushboo MehariaSBU: ISLLOCATION: DubaiDESIGNATION: D.O.J: Nov 2013

NAME: Arup Kr. DasSBU: TKMLOCATION: Kolkata, IndiaDESIGNATION: Country ManagerD.O.J: Oct 2013

NAME: Kinkini DasSBU: HRLOCATION: Kolkata, IndiaDESIGNATION: Head HR & IRD.O.J: Jan 2014

NAME: Mohammed NajamSBU: ISLLOCATION: DubaiDESIGNATION: D.O.J: Feb 2014

NAME: Pooja WadhwaSBU: TKMLOCATION: Mumbai, IndiaDESIGNATION: Branch ManagerD.O.J: Feb 2014

NAME: Stephanie HempelSBU: TKM GlobalLOCATION: Hamburg, GermanyDESIGNATION: EA to MDD.O.J: May 2014