tm forum latin america 2013

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Gustavo Gattass Ayub Technology Strategist Microsoft Brazil [email protected] Future of Analytics and Business Intelligence Beyond the Hype

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Page 1: TM Forum Latin America 2013

Gustavo Gattass AyubTechnology StrategistMicrosoft Brazil

[email protected]

Future of Analytics and Business Intelligence

Beyond the Hype

Page 2: TM Forum Latin America 2013

70% of U.S.

smartphone owners

regularly shop online

via their devices.

44% of users

(350M people)

access Facebook via

mobile devices.

50% of

millennials use

mobile devices to

research products.

60% of U.S.

mobile data will be

audio and video

streaming by 2014.

Mobility

2/3 of the world's

mobile data traffic will

be video by 2016.

33% of BI will

be consumed via

handheld devices

by 2013.

Gaming consoles are

now used an average of

1.5 hrs/wkto connect to the

Internet.

80% growth of

unstructured data is

predicted over the

next five years.

1.8 zettabytes of

digital data were in

use worldwide in 2011,

up 30% from 2010.

1 in 4Facebook users

add their location

to posts

(2B/month).

500M Tweets

are hosted on

Twitter each day.

38% of people

recommend a brand

they “like” or follow

on a social network.

100MFacebook “likes”

per day.

Brands get

Big DataSocial

Mobility Cloud

Tackling growth in the volume, velocity and variety of data

Major Technology Trends driving Big Data

Page 3: TM Forum Latin America 2013

40M people

and over

2B hrs/mo

232M

unique

searchers

450M unique

users per

month

180M

unique users

per month*

294,000 unique

consumers

per month

Over

1 billion users

worldwide

900M ads

per month

70M

consoles sold in

38 countries

Over 20M

sensors sold

520M unique

visitors per

month

Windows Live

Messenger

280M connected

users per month

Just A Few Microsoft Consumer Services

Page 4: TM Forum Latin America 2013

Some Big Data Application Areas in Microsoft

Industry Stats XBOX

TARGETINGCYCLE TIME REDUCTION

Collect, Store and Correlate data

from different sources

Improve Xbox Live end-user

experience

Understand Usage Patterns

PRODUCT PLANNING

SEGMENTATION/SENTIMENT ANALYSIS

Analyze actual customers usage

patterns

Segment customers based on

usage patterns

Sentiment analysis /Social Media

analysis / Text mining

MS.COM & Adworks

TARGETINGSURFACE TABLET, WINDOWS PHONE 8

Adworks – optimizing

performance for advertising

customers

Analyze 30 TB per day

Web site analytics on

MS.com

SECURITY

SECURITYINTRUSION DETECTION

Compliment & enhance existing

Defense in Depth and incident

response systems

Analyze data in flight across

networks

Anticipate attack vectors

Page 5: TM Forum Latin America 2013

5

Building Blocks To Success

• Standard models for known business problems,

• Some analytics with unstructured data

• Value of enterprise level analytics recognized

• Self service BI launched

• Model scores fed into decision engines in batch mode

• External customer treatments driven by value segments

• Robust analytics on both unstructured and structured data

• COE for Advanced analytics & client showcases

Big Data-Big Math capabilities

Enterprise wide service

• Differentiated products and services by segment

• Insight-driven real-time interactions with customers and partners

• Analytic capabilities as an external service

• Industry recognition as best in classSustainable Competitive

Advantage

At The Starting Gate

Winning Customer

Maturity Model FrameworkDATA |

INFORMATION

| ACTION

What does it take to achieve world-class maturity in Enterprise Analytics?

…Evaluate where we fall in the analytics maturity model, & determine where we need to be

• Analysis localized, no best practices sharing

• Data is structured, and in small cubes

• Excessive manual analyses, no real-time decision making

Page 6: TM Forum Latin America 2013

6

TerabytesMegabytes

BI Professionals

Self Service

Analysis with

Power Pivot &

Power ViewBusiness Analysts

Interactivity &

exploration

with data in

Excel

Exabytes

DATA |

INFORMATION

| ACTIONMicrosoft Data Science Team

Data Scientists

Advanced

Analytics from

Microsoft and

3rd parties,

Hadoop

BIG DATA DATA SCIENTIST Refers to datasets whose size is beyond the

ability of typical database software tools to capture, store, manage & analyze

It is game changing - it mashes up external data (beyond firewall) with internal for insight

Often unstructured and disparate data sources Big Data does not have to be transactional

Creates value for the enterprise by transforming data into analysis solutions for real-time decision making and implementing these solutions in a production environment for access by business users

Data Scientist deals in Big Math. Has deep quantitative skills in mathematics, statistics, machine learning, and programming

…Volume, Variety, Velocity => Harder to derive insight but can lead to big business value

Page 7: TM Forum Latin America 2013

Think Lifecycle !!!

How to succeed on Big Data ?

Page 8: TM Forum Latin America 2013

Gustavo Gattass Ayub

Technology Strategist

Microsoft Brazil

[email protected]