thoughts on humanity, technology, and community

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© 2015 Autodesk xAPI Camp San Francisco February 11, 2016 Thoughts on humanity, technology, & community. Adam Menter, Autodesk Fabbri Agenore Condizione Umana The Human Condition Piazza Einaudi, Milan www.artitude.eu giorgio gherardi, 500px.com

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Page 1: Thoughts on humanity, technology, and community

© 2015 Autodesk

xAPI Camp San Francisco February 11, 2016

Thoughts on humanity, technology, & community. Adam Menter, Autodesk

Fabbri Agenore

Condizione Umana The Human Condition Piazza Einaudi, Milan

www.artitude.eu giorgio gherardi, 500px.com

Page 2: Thoughts on humanity, technology, and community

© 2015 Autodesk

Paolo Motta, Flickr

Page 3: Thoughts on humanity, technology, and community

© 2015 Autodesk

Paolo Motta, Flickr

Page 5: Thoughts on humanity, technology, and community

© 2015 Autodesk

Pelli Clarke Pelli Architects

Page 6: Thoughts on humanity, technology, and community

© 2015 Autodesk

Pelli Clarke Pelli Architects

Page 7: Thoughts on humanity, technology, and community

© 2015 Autodesk

Umanità prigioniera Imprisoned Mankind Danilo, Flickr

Page 8: Thoughts on humanity, technology, and community

© 2015 Autodesk

Umanità prigioniera Imprisoned Mankind

So much information

So little time

So much to do

So much to learn

Oh, a new tool?

I need to keep up

Oh shit, and global warming…

AHHHHHHHHH!!!!!!

Danilo, Flickr

Page 9: Thoughts on humanity, technology, and community

© 2015 Autodesk

Page 11: Thoughts on humanity, technology, and community

© 2015 Autodesk

Paolo Motta, Flickr

Page 12: Thoughts on humanity, technology, and community

© 2015 Autodesk

Page 13: Thoughts on humanity, technology, and community

© 2015 Autodesk

Imagine, Design, & Create a Better World.

Page 14: Thoughts on humanity, technology, and community

© 2015 Autodesk

OTHER STUFF

Page 15: Thoughts on humanity, technology, and community

© 2015 Autodesk

“The knowledge of names is a great part of knowledge.”

- Socrates (Cratylus by Plato)

Page 16: Thoughts on humanity, technology, and community

© 2015 Autodesk

What is Taxonomy

Taxonomy is the practice and science of classification of things or concepts, including the principles that underlie such classification. (Wikipedia)

Like language itself, taxonomy is a foundation for meaning. We can use it to build more intelligence into our systems and processes. We are re-wiring our company right now, and this is extremely important.

Page 17: Thoughts on humanity, technology, and community

© 2015 Autodesk

People helping people

Autodesk helping customers (how can we mediate this at

scale with technology?)

Page 18: Thoughts on humanity, technology, and community

© 2015 Autodesk

Marketing

Support, evangelists, etc

Create, Package, Push

Search or Browse P

eo

ple

Wh

o M

ed

iate

• Inspire & Awareness

• Purchase & Deploy • Learn & Help • Support

Helping Customers at Scale with Technology

Content

Delivery Mechanism Customer

Lifelines & Helpers

Page 19: Thoughts on humanity, technology, and community

© 2015 Autodesk

Me

tad

ata

Me

tad

ata

Delivery

Mechanism

Engagement

How Taxonomy Helps

Content Customer

Zooming In…

• Industry • Audience/ Role • Content Type • Buyers Journey • Product(s) • Topic • Author • Date Created

• Industry • Audience/ Role • Product(s)

Pa

rad

ata

• Watched • Read • Shared • Liked • Saved • Contributed

Content engagement Customer

engagement

Key to measuring effectiveness,

Determining “reputation”

Not managed as taxonomy

Page 20: Thoughts on humanity, technology, and community

© 2015 Autodesk

Spectrum of Sophistication

Consistent tagging

Clear and consistent UX

Recommended & related content

ACROSS systems

Personalized Learning

Adaptive learning/ product ecosystem

* we are here

Faceted search

Federated search

Taxonomy defined & managed

Scalable Personalization

Targeted content.

Related & recommended within

a system

The adjacent possible

Page 21: Thoughts on humanity, technology, and community

An Adaptive Learning Ecosystem

Knows you, your competencies, and your preferences. Can serve-up what you need, when you need it.

Value flows to and from…

• Autodesk • Our channel • Other Partners • Other groups • Our users

Page 22: Thoughts on humanity, technology, and community

What makes an effective teacher?

Page 23: Thoughts on humanity, technology, and community

What makes an effective teacher?

Where you are

Where you want to be

How to get there

…Technology can approximate this.

Page 24: Thoughts on humanity, technology, and community

© 2013 Autodesk

The Fundamental Loop How to create an adaptive, personalized learning experience

Tracking

Recommendation Engine

Provisioning Content & “experience” database(s) (taxonomy)

Your activity with software & learning (xAPI?)

Competency frameworks & curation algorithms (cognitive graph)

• Who are you • Where are you

trying to go

First step… (profile, context)

Goals Exactly what’s needed

Page 25: Thoughts on humanity, technology, and community

Begin investing in this future now.

We need to start laying the groundwork

Skills and Resources Needed • Taxonomist • UCP integration

(learning history + usage data)

• Analyst (holistic)

• Data Scientists

USAGE PATTERNS What are individuals doing?

TAXONOMY Connected content ecosystem

AMAZING ANALYTICS Data-based decisions

COMPETENCY FRAMEWORKS What do experts do?

Page 26: Thoughts on humanity, technology, and community

INFORMATION ARCHITECTURE (lens 1)

Page 27: Thoughts on humanity, technology, and community

USERS Profile/ Identity

History Contributions Achievements Connections

Favorites

(REPUTATION)

AUTHORS/ Educators

CONSUMERS/ Students

Private Dashboard

Public Profile

AUTHORING & PUBLISHING EXPERIENCE (Creation, Contribution) • Authoring Tools

• Professionals (writers and editors with

defined work processes, using CMS and structured authoring tools)

• Other Contributions (other SMEs and end

users, easy contribution tools, moderation)

• Authoring Procedures • Content Standards

• Taxonomy • Info architecture • Best Practices

REPUTATION

META DATA

CONTENT Media storage, media delivery

Localization

Display

Database

LEARNING & PROBLEM SOLVING EXPERIENCE (Consume, Embellish)

Access Points & Interfaces

Discoverability

Consumption

Rating, Feedback, Amplification

Acc

ess

Pe

rmis

sio

n, P

ush

Ma

rket

ing

, M

ark

etp

lace

Desktop, Mobile, In-Product, Templates, Themes

Search, Filtering, Sequencing & Curation Algorithms, UX Consistency

Views & Activity Tracking, Quizzing

Share, Like, Rate, Feedback on content (reporting)

Organizational Governance • Strategies, Policies, Standards • Partnership strategy • Business Models • Communication mechanism

Analytics • Knowledge Graph • Product usage • Data Lake

Smart/ Flexible Architecture, shared understanding • UX consistency (top level nav) • APIs

Community(ies) Mgmt/ Strategy • Feedback mechanisms

Learning Ecosystem Components DRAFT – 3/9/15

Partner Profiles

Recursive!?

Embellish Comment Pu

blis

hin

g Li

cen

sin

g, t

ag

gin

g,

des

ign

ati

ng

acc

ess

CONTENT

CURATION & AGGREGATION (Tour guides, instructors)

Collect/Save, Add to Workflow or Playlist, Remix,

INFORMATION ARCHITECTURE (lens 2)