theresa mortimer-audit/risk manager sara armstrong – senior risk management advisor internal...
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Theresa Mortimer-Audit/Risk ManagerSara Armstrong – Senior Risk Management Advisor
Internal Audit, Risk Management & Insurance ServicesBusiness Management Directorate
A Risk Management approach to
Climate Change
What questions do we now need to consider?
• Do you know what impact climate change could have on your area?
• Do your current policies, strategies and plans include provision for the impacts of climate change?
• Can you identify and assess the risks from climate change to your services?
• Are developments with a lifetime of more than 20 years required to factor in climate change?
• Are you addressing climate change in your local Community Strategy?
Is there a tool available to help me answer these questions and help me
prioritise my limited resources?
Risk Management!
It is a continuous cyclical process whereby the council:
identifies, assesses/evaluates, controls: andmonitors
potential opportunities and adverse effects that challenge the assets, reputation and objectives of the Council.
A central part of our strategic management.
It enables the Council to effectively manage strategic decision making, service planning and delivery to safeguard the well being of its stakeholders
What is risk management?
ObjectivesObjectives
Iden
tify
Iden
tify
Mon
itor
Mon
itor
RiskRisk ManagementManagement
CycleCycle
Control
Control
AssessAssess
What is Risk Management?
What type of risks do we face?
Political
Economic
Social
Technological
Legislative & Regulatory
Environmental
CitizenGovernance
Information/Know
ledgeCom
petitive/Procurement
Part
ners
hips
Cont
ract
ual/
Supp
liers
Peop
le
Fina
ncia
lPh
ysica
l Ass
ets
Servi
ce Continuity
Health & Safety
Programme/Projects
Customer/Client
Fraud
Decision makingReputation
Risk and Opportunity Rainbow
“.. I never saw a wreck and have never been wrecked, nor was I ever in any predicament that
threatened to end in disaster of any sort”from a paper presented by EJ Smith, 1907
WHY DOES IT MATTER?WHY DOES IT MATTER?
On 14 April 1912, SS Titanic sank with theOn 14 April 1912, SS Titanic sank with theloss ofloss ofOne of which was its captain…One of which was its captain…E J SMITHE J SMITH
IT MATTERS!IT MATTERS!1500 lives...1500 lives...
Drought
Flood
Extreme Rainfall
Storm
High Winds
Cold/Snow/Ice
Heat/SunFuel/Transport
Energy
Carb
on/G
reen
hous
e G
as e
mis
sion
s
Biod
iver
sity
Clea
n Ai
r/Po
lluta
nts
Serv
ice d
eliv
ery
Insu
rance
Financia
l
Legal
Market changes/demands for services
People/health & Social care
Procurement
Planning
Water
Environmental Risks
Waste
Climate Change Risks and Opportunities
Markets: changing demand for goods and servicesRisks: Decreased or disappearing demand for present range of goods and/or services Competitors position enhanced by climate change
Possible impacts:
Tourism; Mediterranean summer becomes too hot so more holidays taken in uk Agriculture: More demand for warm weather food and drink products Urban lifestyles: warmer summers encourage al-fresco eating, pavement cafes, siestas Leisure: Less snow for winter sports Hotter temperatures will put more pressure on leisure facilities such as pools and lidos.
Opportunities/Controls/Mitigation
New products or modifications to existing products Become an early mover to changed markets and lifestyles Undertake market research and product/service development with climate change in mind
Climate Change Risks and Opportunities
Finance: Implications for investments, insurance & stakeholder reputation
Risks: Failure to climate proof creates difficulties in securing investment and/or insurance
cover
Potential liabilities if climate change is not factored into long term decisions about the future
Possible impacts: Insurance Policies: Check Insurers stance on undefended flood risks and impact on
premiums
Future Developments: improved specification that takes account of future climate is likely to be cost effective in most cases
Opportunities/Controls/Mitigation Evidence of climate proofing enhances reputation with all stakeholders, provides
security for investments and an opportunity to reduced insurance premiums
Climate Change Risks and Opportunities
How has the impacts of climate change affected Gloucestershire County
Council in respect of Insurance?
What types of claims are we now seeing?Long term dry conditions:
– Drought affects trees- roots cause subsidence to properties and can create heave in pavements creating slips trips and falls
Wet conditions:
– Flooding– Drainage issues
Increase in wind speeds:
– Structural damage to buildings
Extreme cold conditions:
– Frozen pipes - escape of water
How much did the floods cost GCC in claims ?
£2.7m
For every £1 paid on an insurance claim,
between £8 and £36 is spent on hidden costshidden costs
The Cost of Risk!
Lost production/work time following an incident
Staff absence following an incident
Administration costs following an incident
Loss of information/data/knowledge
Increased financial costs – reinstatement/continuity
Hidden Costs
Drainage
Tree Management Policy Flood Resilience Maintenance Programmes Arson Prevention Programmes Crime Prevention Programmes
Does risk management work?
Risk Management and Insurance services (RM&IS) used the risk management process to identify an emerging risk during 2006/07 which related to flood and water damage at schools. It was noted that the increased ‘incidents’ and insurance claims relating to this particular risk was significantly increasing.
RM&IS decided to insure against this emerging risk. This decision saved the council around £1.9m as a result of the recent flooding within GCC schools.
Does risk management work?
Insuring Schools against flood/storm damage
• “The tender document painted a positive image of the Authority and Marsh
are pleased to report that marketing the programme has achieved premium savings of 24% on a like for like cover basis compared with 2007/08 and 22% premium savings taking into consideration increased cover.
• In monetary terms this represented £402k savings on like for like cover and £373k savings with the increased cover”. Source - Marsh (Insurance Broker)
• In addition, the Insurer has provided £50k per year (over the next three years i.e. £150k) to expend on risk management initiatives.
• The premium savings and risk management funding provided are due to GCCs effective risk management arrangements/invest to save projects undertaken and excellent claims history.
Does risk management work?
Form part of the strategic & operational business planning process
Be part of performance management
Be part of financial planning
Form part of project initiation and project management processes
Consider risks in relation to partnerships
Inform policy and decision - making
Risk Management should:
Risk, Risk Management & BCM
BCM is a planned process aimed at managing the many and varied
operational risks inherent in the day-to-day activities involved in
delivering products / services.”
The main purpose of the BCM process is to ensure continuity of
product / service delivery following an unplanned disruption to
normal working.
RISK MANAGEMENT
BCM
CORPORATE GOVERNANCE
Risk, Risk Management & BCM
The overarching risks of climate change to us all is the risk to our reputation as
a community leader and reliable provider of products and/or services or
our ability to meet our statutory responsibilities
The overarching opportunities of climate change is to significantly enhance our green credentials and Corporate Social
Responsibility
“Lets manage the risk not manage the damage”
“Lets manage the risk not manage the damage”