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The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012 Merrilee Proffitt Senior Program Officer OCLC Research @merrileeiam

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Page 1: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Moving the Past into the Present

Special Collections in a Digital Age

Libraries Australia Forum, 25 October 2012#laf2012

Merrilee Proffitt

Senior Program OfficerOCLC Research

@merrileeiam

Page 2: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

My perspective….

• United States (primarily)

• Research libraries

• Professionally oriented to special collections • rare books, manuscripts & personal papers, archives &

records

Page 3: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

My perspective

•OCLC Research Library Partnership•transnational

•heterogeneous

•Surrounded by smart people

Page 4: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

The Network

Changes

Everything

Page 5: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

• Large backlogs

• Expensive processes

• Increasing demand

• Libraries are not shifting away from print (yet) and demand for electronic

• …all against a backdrop of diminished resources

So what about special collections?

Page 6: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

“More Product, Less Process”

“There is good evidence to suggest that we tolerate this situation in part because our profession awards a higher priority to serving the perceived needs of our collections than to serving the demonstrated needs of our constituents.”

Page 7: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Taking Our Pulse

Page 8: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Taking Our Pulse – Key Findings

• The top three “most challenging issues”– Space

– Born Digital

– Digitization

• Tough economy renders “business as usual” impossible

• User demand for digitized collections is insatiable

• Management of born-digital materials is in its infancy

Page 9: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Taking Our Pulse – Recommendations

• Digitization

– Develop models for large scale digitization

• User Services

– Promote policies that facilitate (rather than inhibit) access

• Born-Digital Archival Materials

– Create a no-expertise-needed program for management

Page 10: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Shifting Gears: Gearing Up to Get into the Flow

Page 11: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Shifting Gears – Recommendations

• Access vs. preservation

• Selection has already been done

• Do it ONCE (then iterate)

• Programs not projects

• Be informed by archival description practices

• Quality vs. quantity

• Discovery happens elsewhere

• Partnerships and funding

Page 12: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Rapid Capture: Faster Throughput

Page 13: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

University of California, Berkeley and University of the Pacific

Page 14: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Archives of Traditional Music, Indiana University

Page 15: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

University Archives University of Minnesota

Page 16: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Capture and Release

Page 17: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Capture and Release – Benefits

• Digital cameras are gentler on collection materials

• Digital cameras facilitate use

• Digital cameras increase researcher satisfaction

• Digital cameras reduce repository workload

• Digital cameras enhance security and save reading room checkout time

• Digital cameras save paper and photocopy toner

• Repositories stay current and resolve an ongoing issue at a time

• Digital cameras reduce liability for copyright infringement

Page 18: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Scan and Deliver: User-Initiated Digitization

Page 19: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Scan and Deliver – tiered workflow

A. Review

• How do users request digital reproductions?

• How are requests for copies approved

• How many people need to approve?  

• Have the items already been digitized?

•  How do you manage copyright & legal issues?

B. Decide

• Will you keep the images?

• Is it useful for you to keep the images?  

• Do you have sufficient resources to keep them?

• What resolution is needed for scanning?

• Is the request for high-resolution?

• What metadata will you create?

• Will you scan the whole volume?

C. Scan

• Who digitizes and describes materials?

• Will you perform quality control?

D. Deliver

• How do you deliver digital copies to the user?

Page 20: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Demystifying Born Digital

Page 21: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Defining Born Digital

Page 22: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

You've Got to Walk Before You Can Run

Page 23: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Swatting the Long Tail

Page 24: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

“Well-intentioned practice”

Page 25: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Archival collections assessment-how to prioritize?

Page 26: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

ArchiveGrid, connecting researchers to primary source materials …

Page 27: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Sharing Special Collections

•Advisory group made up of special collections and ILL staff

•Streamlining workflows for requests

•Checklist to ensure trust

Page 28: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

• Survey results for UK and Ireland

• Outreach for special collections

• More born digital reports

• Findings from survey of ArchiveGrid users

• Results of ArchiveGrid experiments

What’s next?

Page 29: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

• Big problems can be addressed by…Orienting yourself to the user and their needs

Stepping back and rethinking current practices

Consulting with smart colleagues

Breaking complicated problems into smaller ones

How does this relate?

Page 30: The world’s libraries. Connected. Moving the Past into the Present Special Collections in a Digital Age Libraries Australia Forum, 25 October 2012 #laf2012

The world’s libraries. Connected.

Questions?

[Thanks to Trove for the images!]

Merrilee [email protected]