the world’s leading international event for senior and ...€¦ · featuring the best line-up of...

The Maslow Hotel 19 & 20 February 2016Only 200

Spaces

The leading international event for senior and aspiring Administrative Professionals and Executive Assistants comes to Johannesburg in February 2016.

Featuring the best line-up of speakers for Assistants anywhere in the world this year - eight of the world’s most inspiring and internationally renowned trainers.

The world’s leading international event for senior and aspiring Administrative Professionals and Executive Assistants comes to Africa

The Speakers

Anel MartinSouth Africa’s own internationally

renowned rock star trainer

Laura SchwartzFormer White House Director of

Events

Dr Monica SeeleyLeading international expert and best-selling author on email best

practice

Vickie Sokol EvansSimply the world’s number one Microsoft

Office Master instructor

Eth LloydGlobally recognised authority on the

role of the Assistant

Bonnie Low-KramenOne of the most respected voices in the

profession

Victoria DarraghInternal PA networking champion and

award-winning EA

Lucy BrazierYour host, CEO & Publisher of Executive Secretary Magazine

Heather BakerWorld class trainer, best selling

author and creator of the BakerWrite speed writing system

EARLY BIRD TICKETS UnTIL 30 SEPTEMBER 2015BOOK nOW AT

www.executivesecretarylive.com

Benefits of Attending If you only attend one event this year, then this is the event you should attend. Your favourite Executive Secretary authors, together in Johannesburg for two days only.

Eight world-class speakers are flying in not just to motivate and inspire you, but to provide essential training that will boost your knowledge, skills and productivity. Executive Secretary LIVE is two days filled with a packed conference agenda, an innovative practical training day and great networking opportunities.

Delegates will leave the event with a plethora of practical tips, as well as immediately actionable ideas to increase productivity and impress. But above all, we want to inspire you to go back to your businesses and use what you have learned to add new dimensions to your role. We hope you will agree that we have put together a programme that is a mixture of both the inspirational and practical.

An OverviewExecutive Secretary LIVE will give you a unique opportunity to learn from the best. You will discover proven timesaving techniques that will free up your time to make you more productive. You will implement effective strategies to align your role and the business’s needs in ways that will reduce costs and improve performance.

The content of this event directly supports making smarter use of your resources (people, process & technology) to deliver higher quality service. It is extremely good value for the level of intensive education. Over the two days, you will have access to:

Two half day Masterclasses – “Communication Skills” and “Be the Ultimate Assistant”, focused on both the soft and hard skills necessary to excel as an Assistant. Heather Baker, Bonnie Low-Kramen and Vickie Sokol Evans are the leading trainers and presenters for Assistants on their subjects in the world.

A keynote presentation from Laura Schwartz, Former Special Assistant to Bill Clinton and the White House Director of Events for the Clinton Administration.

Case studies that will provide visibility to lessons learnt – so that you can avoid as many of the pitfalls as possible.

Practical presentations that will highlight best practice, current research findings and advanced approaches from the world’s top industry experts and thought leaders for Administrative Professionals.

Discover the latest products, meet new suppliers and encounter some great services in the exhibition area -

including the bookstore and book signing sessions with the authors who are presenting.

A Delegate Pack to take away, packed with workbooks, presentations and useful information to support the topics covered over the two days which can be brought back to the office and shared with your peers. 98% of last year’s attendees in London said the delegate pack was exceptional or excellent.

In addition to the above benefits, there will be many networking opportunities including a Welcome Reception and a Gala Dinner. These will offer the opportunity to meet other senior administrative professionals. They will provide access to a wealth of shared knowledge and an opportunity to understand how others tackle common challenges. It will also likely lead to future contact that will provide ongoing benefits. The average number of years of experience in the field at London’s event was 18. Attendees came from 24 different countries.

Providing content under one roof, the Executive Secretary LIVE 2016 Conference offers countless educational opportunities. It is likely that you would need to attend dozens of webinars and training sessions to achieve the same level of learning available at this one event.

We understand your role:• We know your role is to make the person you look

after as effective as they can possibly be.

• We know your workload is huge and you want to know how to be more efficient and productive.

• We know that since the recession, you have taken on many of the middle management tasks but have never had training in how to do them properly.

• We know that you are in a unique position in your company as the “go to” person who solves all problems.

• We know that you are becoming more of a “strategic business partner” than the stereotypical Assistant and that your businesses need you to increase your business knowledge.

That is why we have put this unique programme together for you. No other programme combines real business solutions that you will take back to the office and implement immediately to improve your systems and productivity, the best tips & tricks that you will ever receive on how to use Microsoft Office products most effectively and a huge dose of inspiration that will reconnect you with your role and what can be achieved for you and your business as a world class Assistant.

Phone: +44 1932 560974 / Register: [email protected] Website: www.ExecutiveSecretaryLIVE.com

Executive Secretary LIVE Johannesburg 2016 will be held at the Maslow hotel

The Maslow is the ultimate business hotel situated in the heart of Sandton’s commercial district. Sandton is home to all the top investment banks, financial institutions, as well as the Gautrain station and the Johannesburg Stock Exchange. The perfect place to go to escape the hustle of the office, the Maslow is a haven with its beautiful gardens, idyllic water features, crisp blue pool and tranquil terraces.

The Maslow offers the best corporate services and business facilities to ensure that you’ll never miss your office while you’re away from it. One of the biggest drawcards is our free and unlimited WiFi connectivity that is available throughout the hotel.

The VenueLearning objectivesOver the two days you will:

• Explore new systems that will make you more productive by keeping you organised and focused on the task at hand

• Discover how to create professional, effective and persuasive written communications

• Understand the value of personal development and why you have to drive it yourself

• Discover how to instantly format long documents in Word

• Understand timesaving secrets to adding and manipulating data in Excel

• Explore simple ways to manage and organize content in PowerPoint to keep you from going insane

• Understand the value of setting up an internal PA network and how to utilise the skills that the other Assistants in your organisation have in order to increase efficiency for your whole business

• Learn proven techniques for managing email productivity and etiquette

• Understand thought processes we can employ to raise our own confidence levels

• Gain a thorough understanding of how we can leverage our own communication and leadership styles to cultivate alliances

• Be provided with specific tools to maximize day-to-day business opportunities

• Understand how to find valuable partnerships & networking tools to further your business, career and personal development opportunities.


‘Be the Ultimate Assistant Workshop’ presented by the inspirational Bonnie Low-Kramen PLUS BONUS SESSION from Microsoft Office Master Instructor, Vickie Sokol EvansThis highly interactive and jam-packed workshop is geared towards Personal Assistants, Executive Assistants, and future PAs of every level-whether you are a seasoned expert looking to perfect your skills or an entry level PA looking to break into the industry. The class is designed to develop and fine-tune the mindset, confidence, and tools needed to succeed with the most demanding employer. It will focus on both the soft and hard skills necessary to excel as a PA including; communication skills, organization techniques, problem-solving strategies, and career management.

PLUS

Having been fortunate enough to see Vickie Sokol Evans in action at numerous events in the last three years, and discovered that it is not just marketing hype, and that the tips she offers are truly jaw-dropping (I literally watched the audience gasp & their jaws fell open when they realised the amount of time she had just freed up) I have asked her to join Bonnie Low-Kramen on the morning of Friday 19th February to add some of her content to the workshop.

If you use Microsoft Office on either PC or Mac this is a MUST ATTEND workshop. To let her fly to Johannesburg and not attend would be a criminal waste of an opportunity to see a trainer who is undoubtedly one of the best Master Microsoft Trainers in the world right now. Bonnie & Vickie’s ‘Be the Ultimate Assistant’ workshop is one of the best courses available anywhere in the world. They currently tour the world training Assistants. This half day taster session has been specially developed for Executive Secretary LIVE.

Networking lunch

The Art of Communication - half day Masterclass - Heather BakerOur half-day Communications Masterclass will enable you to become more aware of the power of communication and give you proven techniques to build successful relationships at all levels with outstanding confidence and assertiveness skills.

Heather will show you ways to exceed managers’ expectations, neuro-linguistic programming practices and you will also learn how to create professional, effective and persuasive written communications.

Taming the Email Tiger - Dr Monica SeeleyWhat would you do with an extra 40 minutes per day every working day? That’s what you can save yourself through efficient email management.

Based on Dr Seeley’s best selling book Brilliant Email, during the session you will learn how to:

Reduce the number of emails you need to handle each day.

Control your inbox rather than have it control your day.

Set other people’s expectation about when you will reply.

Write emails which attract the recipient’s attention without being pushy.

Handle attachments more efficiently so that they don’t clog up your inbox.

Manage the risks of leaking confidential and sensitive information.

Disconnect and take time out.

Reduce the risk of a cyber attack.

The Power of Internal PA Networks – Victoria Darragh The PA and EA role can be a lonely place to be — tending to work alone, too much contact with other colleagues may call an Assistant’s integrity into question whilst friendship with an Executive is also inappropriate.

Using real life examples, internal PA networking champion and award-winning EA, Victoria Darragh explores how setting up an internal network can stimulate creativity and foster new comradeship in career journeys as well as delivering quantifiable ROI for the companies that choose to set them up.

Victoria will talk through her own personal journey, explaining how the award-winning Hays PA Network came about as well as looking at lessons learnt and insights shared by the hundreds of networks that Victoria has spoken to and supported through her role at Hays.

The ProgrammeTraining Day 1

Conference Day 2

09.00-12.30

12:30-13.30

13:30-17.00

09.00-09.50

09.50-10.40

Finding Your Voice to Handle Challenging Situations - Bonnie Low-Kramen What would you do if you weren’t afraid? Whether it is negotiating for more money, discussing your annual review, handling a misunderstanding with a colleague, pitching an idea to your executive, or confronting a workplace bully, do you struggle with the actual words to say to handle it with minimal angst? Speaking up is the #1 challenge in our workplace. Why? Fears – imagined and real - sidetrack and stop us from fulfilling what we know instinctively could change our world. But how?

Bonnie walked this road as the Personal Assistant to Oscar-winning actress Olympia Dukakis for 25 years and is the Founder of www.SpeakUpPledge.com. You won’t want to miss a word of this interactive and highly informative session.

You will learn

1. 10 Steps to tackle any sticky situation

2. How to build highly productive and respectful relationships between you and your Executive

3. Importance of mentoring as a key to success

4. Ways to conquer the fears once and for all

5. Resources to tap for the answers you need now for your executive and the entire team

Networking Break

10.40-11.30

11.30-12.00


Networking

Inspirational Advancement, Professional Development & Career Pathways - Eth LloydTruly inspirational, Eth holds a Masters in Education where her research looked at the professional development opportunities and career pathways of administrative professionals from their perspective. She has worked specifically with administrative professionals to support them gaining New Zealand national qualifications in Business Administration and First Line Management and enhancing their career opportunities. Recently she has been working voluntarily in Samoa using her administration skills and knowledge to set up a secretariat for a membership organisation and to train local administrators.

Excellence in action - Building a powerful brand - Anel Martin We all understand what a brand is, but most of us do not know how it applies to us as office professionals or human beings. Brands are the way we identify companies and organisations. It is their colour, logo and often their slogan. But there is a far bigger concept at work here!

Your brand is what customers believe and invest in, it is a symbol of what you are and what you stand for, and it encourages confidence. With this session Anel will help you to define your personal brand and provide tips and guidance in order to market and apply your brand correctly.

Networking Lunch

Timesaving (and jaw-dropping) productivity tips using Windows 7 & Office 2010 (PC*) - Vickie Sokol EvansAre you overwhelmed by the work on your plate that can’t be delegated to anyone else? Do you feel like it takes too long to get things done in Excel, Word or PowerPoint, but you don’t have the time to learn the shortcuts and new features? Or have you ever thought to yourself, “There’s got to be an easier way?” More often than not, you are right! There is an easier and FASTER way. In this engaging Jerry Maguire-inspired session, discover quick and easy tips and tricks in Word, Excel, PowerPoint (and more) to learn…

• How to instantly format long documents in Word that just might make you cry

• Secrets to adding and manipulating data in Excel

• Simple ways to manage and organize content in PowerPoint to keep you from going insane, and more…

12.00-12.50

12.50-13.40

13.40-14.30

14.30-15.30

Networking Break

KEYNOTE: Eat, Drink & Succeed! - Laura Schwartz, Former Special Assistant to Bill Clinton and the White House Director of Events for the Clinton AdministrationLaura Schwartz, the White House Director of Events for the Clinton Administration, created and executed more than 1,000 White House events including State arrival ceremonies and dinners, America’s Millennium Celebration, NATO’s 50th Anniversary, the Concert of the Century and many others. While producing the President’s events on the world stage, Laura demonstrated the Presidency’s ability to inspire a nation and the world through powerful events. She arrived at the White House at just 19 years old with no political connections and volunteered answering phones in the press office. Proving her value immediately Laura climbed her way up the ranks as a Staff Assistant, the Midwest Press Secretary, the Director of Television and ultimately the White House Director of Events. Following the Administration, Laura traveled the world with Former President Clinton for his Foundation and Global Initiative.

In her first book, Eat, Drink & Succeed! Climb Your Way to the Top Using the Networking Power of Social Events, Laura shares the secrets to building powerful, effective partnerships in our companies, communities and beyond, adding color with personal anecdotes from her life and White House years. As a professional speaker she takes those same details to stages, boardrooms, classrooms and ballrooms around the world in her acclaimed speaking series to empower, motivate and inspire each audience to Eat, Drink & Succeed!

Laura appears regularly as an international television commentator speaking about leadership, networking, domestic and foreign affairs, pop culture and special events. She covered the 2008 presidential campaign for the CBS Early Show, was the on-air political contributor for Fox News Channel from 2004 to 2007, and was the special correspondent to Larry King Live and CNN for the 2008 presidential primaries. Laura appears on the BBC World News, BBC Wales and has also appeared on Sir David Frost’s Frost Over the World. Laura’s non-partisan commentary is well respected both domestically and internationally.

Laura is a well-known mistress of ceremonies for multi-day conferences and events including charity galas, sporting events, panel discussions and fashion shows. Whether addressing an intimate gathering of 30 or an audience of 30,000, Laura captivates audiences with her positive energy, expertise and enthusiasm. Laura is the annual emcee for several prominent charitable events and organizations, including the American Heart Association’s Heart Walk in Chicago’s Grant Park, the YWCA annual Leader Luncheon, which honors women and mentors for outstanding achievement in their chosen career fields.

Laura has been named one of the Best Keynote Speakers by Meetings and Conventions Magazine and is a member of the National Speakers Association serving on the boards of the American Heart Association, the Clean the World Foundation, Common Threads and Event Solutions Magazine. She was named one of the “100 Most Influential Women in Chicago” by Today’s Chicago Woman Magazine and named one of Chicago’s “Most Bold and Beautiful” by Chicago Magazine. In 2009, the prestigious Oxford Union in England invited Laura to speak on the Foreign Policy Legacy of the United States and the role of Women in the World.

Laura is headquartered in Chicago, Illinois, where she founded White House Strategies in 2001. As Laura’s career transformed into predominantly live appearances – from keynotes and panel discussions to television and book signings – Laura Schwartz Live was established, a brand that truly reflects her core services.

Laura travels extensively both domestically and internationally to work with Fortune’s Top 50 and 500 companies, independent businesses, industry associations, universities and nonprofit organizations, motivating people from all over the world to EAT, DRINK & SUCCEED!

Get connected and join an elite network of senior Assistants from all over the globe.

The audience that attends this event is unique. In London in March 2015, there was a total of 3,500 years’ experience in the room and delegates travelled from 24 different countries, from as far afield as New Zealand, the States, Brazil, Russia and from every corner of Europe and the UK to take part. A full list of networking events will be made available in November.

15.30-16.00

16.00-17.00

“A truly impressive line-up of speakers, both in terms of content and delivery. A well balanced programme between the practical, the life experience and the inspirational.”

“First class speakers, great networking and a real room full of positivity and inspiration.”


KEYNOTE: Laura Schwartz

Laura Schwartz, the White House Director of Events for the Clinton Administration, created and executed more than 1,000 White House events including State arrival ceremonies and dinners, America’s Millennium Celebration, NATO’s 50th Anniversary, the Concert of the Century and many others. While producing the President’s events on the world stage, Laura demonstrated the Presidency’s ability to inspire a nation and the world through powerful events. She arrived at the White House at just 19 years old with no political connections and volunteered answering phones in the press office. Proving her value immediately Laura climbed her way up the ranks as a Staff Assistant, the Midwest Press Secretary, the Director of Television and ultimately the White House Director of Events. Following the Administration, Laura traveled the world with Former President Clinton for his Foundation and Global Initiative.

In her first book, Eat, Drink & Succeed! Climb Your Way to the Top Using the Networking Power of Social Events, Laura shares the secrets to building powerful, effective partnerships in our companies, communities and beyond, adding color with personal anecdotes from her life and White House years. As a professional speaker she takes those same details to stages, boardrooms, classrooms and ballrooms around the world in her acclaimed speaking series to empower, motivate and inspire each audience to Eat, Drink & Succeed!

Laura appears regularly as an international television commentator speaking about leadership, networking, domestic and foreign affairs, pop culture and special events. She covered the 2008 presidential campaign for the CBS Early Show, was the on-air political contributor for Fox News Channel from 2004 to 2007, and was the special correspondent to Larry King Live and CNN for the 2008 presidential primaries. Laura appears on the BBC World News, BBC Wales and has also appeared on Sir David Frost’s Frost Over the World. Laura’s non-partisan commentary is well respected both domestically and internationally.

Laura is a well-known mistress of ceremonies for multi-day conferences and events including charity galas, sporting events, panel discussions and fashion shows. Whether addressing an intimate gathering of 30 or an audience of 30,000, Laura captivates audiences with her positive energy, expertise and enthusiasm. Laura is the annual emcee for several prominent charitable events and organizations, including the American Heart Association’s Heart Walk in Chicago’s Grant Park, the YWCA annual Leader Luncheon, which honors women and mentors for outstanding achievement in their chosen career fields.

Laura has been named one of the Best Keynote Speakers by Meetings and Conventions Magazine and is a member of the National Speakers Association serving on the boards of the American Heart Association, the Clean the World Foundation, Common Threads and Event Solutions Magazine. She was named one of the “100 Most Influential Women in Chicago” by Today’s Chicago Woman Magazine and named one of Chicago’s “Most Bold and Beautiful” by Chicago Magazine. In 2009, the prestigious Oxford Union in England invited Laura to speak on the Foreign Policy Legacy of the United States and the role of Women in the World.

Laura is headquartered in Chicago, Illinois, where she founded White House Strategies in 2001. As Laura’s career transformed into predominantly live appearances – from keynotes and panel discussions to television and book signings – Laura Schwartz Live was established, a brand that truly reflects her core services. Laura travels extensively both domestically and internationally to work with Fortune’s Top 50 and 500 companies, independent businesses, industry associations, universities and nonprofit organizations, motivating people from all over the world to EAT, DRINK & SUCCEED!

Vickie Sokol Evans

Microsoft Certified Trainer, Vickie Evans has a passion for empowering (and entertaining) business users to save time and deliver better results faster and helping organizations see a higher ROI on their technology investment.

She is the author of the bestselling “100 Tips” series for both PC & Mac and has trained and coached professionals around the world, delivering thousands of time-saving presentations, classes and webinars to Fortune 100 companies, government agencies, law firms, hospitals, professional groups and individuals.

Having studied improv comedy in New York, Dallas and Austin, Vickie is highly engaging and adaptable during her sessions so that attendees end up learning MORE than what they expected.

She has just trained Bill Gates’ team of Assistants how to most effectively use Microsoft for their day to day roles.

Our feedback forms always rate Vickie as our most requested return trainer and she even had a marriage proposal from one of the EAs at LIVE last year.

Sample Client List: American Airlines, Apollo, bgC3 (Bill Gates), Campbell Soup Company, Dell, eBay, Hillshire Brands, HP, KKR, MasterCard, Miami Children’s Hospital, Microsoft, The New York Times, Starbucks, Westminster Abbey, and many more!

Bonnie Low-Kramen

Bonnie Low-Kramen is a Jersey girl whose voice is one of the most respected in the profession. With honesty and humor, she pulls the curtain back on a career that is glamorized and misunderstood. She is known for her passionate commitment to professional assistants and to affecting positive change in the workplace believing that the way to do this is through education and training of both assistants and managers. Both groups are the backbone of business and as such, are deserving of professional development in the form of training.

For 25 years, Bonnie worked in show business as the personal assistant to actors Olympia Dukakis and Louis Zorich. One of her biggest accomplishments was surviving 1988 which was the year Olympia won the Oscar for Moonstruck, Michael Dukakis ran for the presidency, and Bonnie gave birth to her son Adam…and all without a computer or a cell phone.

Seeing there were so few resources for assistants, she authored the book, Be the Ultimate Assistant: A celebrity assistant’s secrets to working with any high-powered employer. Her articles on workplace issues affecting professional assistants are widely published. Bonnie is a co-founder of the professional association New York Celebrity Assistants (NYCA) and works to build positive collaborations and networks between assistants around the world.

A New Jersey native and Rutgers University graduate, Bonnie is a popular speaker at conferences around the world, on her quest to set the record straight.

Heather Baker

Heather Baker had more than 20 years’ experience as a secretary and PA before setting up Baker Thompson Associates Limited in 2000. Her corporate career took her to France for five years – working for the Commercial Director of cognac producer, Hine; her next move was to world-class pharmaceutical manufacturer ICI – now AstraZeneca; latterly Heather was PA to the MD of Granada Media operating between the company’s offices in London and Manchester during a period of great change in broadcasting.

She now travels the world working with large and small companies enabling their PAs, receptionists and front-line administrative staff to perform more effectively. Heather is also a best selling author and creator of the BakerWrite speed writing system. She is the best-selling author of three business communications books which are available in hard copy or as electronic versions.

The Speakers


Her first book,”Speedwriting” was published when her BakerWrite speedwriting system became so very popular. It was then picked up by Pitman Training and they used Heather’s book to offer BakerWrite speedwriting in all their UK franchises.

There are now many other licensed BakerWrite training providers around the world.

Her other two equally successful books are on Minute Taking and Successful Business Writing.

Victoria Darragh

Victoria Darragh is an award-winning PA with a career spanning 13 years. Victoria has worked in various sectors including charity/not-for-profit, public and corporate. Victoria spent the first five years of her career, from the age of 16 working her way up the secretarial career ladder — first starting as an Office Junior then Secretary to Junior PA until landing her first Executive Assistant role at the age of 21.

At this time, Victoria also became the South East Chairman and later on Deputy National Chairman for the UK for EUMA (European Management Assistants). In her three years as Chair, Victoria arranged numerous networking evenings, workshops, training days and other events for PAs and as a result of this has appeared on the BBC Breakfast Show & BBC Radio 5 as well as various industry magazines.

In addition to her work for the UK PA industry, Victoria is currently the Executive Assistant to the Group HR Director as well as to the Group IT Director for Hays plc. Hays is a leading global professional recruiting group. The company is the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK and Asia Pacifc and one of the market leaders in Continental Europe and Latin America.

Victoria went on to set up the award-winning “Hays PA Network” in November 2009 — an internal PA network for PAs who work within Hays. The Network provides a best practice platform for the PAs across Hays and provides advice and guidance on suitable training and development activity. Hays went on to win “Employer of the Year” 2010 at the Executive PA Magazine Awards. A further year after that, Victoria received another award for “Outstanding Contribution to the PA profession” and was nominated by not only both her bosses, but PAs across Hays and by clients who she has worked with to create their own internal PA networks. Victoria has recently been promoted to Secretarial Lead for Hays for the UK and also enjoys speaking at PA conferences/events across the UK and more recently, Singapore, Dubai and Moscow.

Anel Martin

Anel is the South African PA of the Year 2011/12 and was a finalist in the National Office Professional of the Year in 2009/10. She has a CAP-OM certification and a Business Management Diploma.

Anel was the Head of the Academy of Excellence Committee of PAFSA 2011/12 and is a task team member of the International Year of the Secretary 2014 project which is a global initiative (IYOTSA 2014)

Webmistress and content owner of two PA websites and she also manages social medial platforms for multiple organizations.

Anel writes and speaks internationally and is currently working on her first book.

Eth Lloyd

Truly inspirational, Eth holds a Master’s in Education where her research looked at the professional development opportunities and career pathways of administrative professionals from their perspective. She has worked specifically with administrative professionals to support them gaining New Zealand national qualifications in Business Administration and First Line Management and enhancing their career opportunities. Recently she has been working voluntarily in Samoa using her administration skills and knowledge to set up a secretariat for a membership organisation and to train local administrators.

Dr Monica Seeley

Dr Monica Seeley, founder of Mesmo Consultancy is an international expert on best email practice and author of ‘Brilliant Email’. Monica is passionate about enabling organisations and individuals to use email more effectively and securely to improve productivity.

Those who work with her say her one-to-one coaching, workshops and strategic consultancy improves both business and personal performance as it dramatically saves time - at least 40 minutes per person per day; reduces email overload – one of the biggest drains on productivity; and achieves much more focused and effective email communication.

Her approach helps eliminate the sending or receiving of unwanted email. She shows how to create email which achieves the sender’s required results and are legal, accurate and appropriately reflect the image of the sender/organization.

Her clients are drawn from a wide range of organisations of all sizes from the public, private and not for profit sector. They include Allianz, BT, Balfour Beatty, E.ON, Gucci Group, KPMG Channel Islands, Safran (Morpho), Signet, Trafford Centre, University of East Anglia and Water Aid.

Monica is a Visiting Fellow at Sir John Cass Business School, City University and Bournemouth University Business School. Her research includes the future of email and the use of social technology to improve communications.

The media frequently seeks her opinion on the effective strategic use of electronic communications and especially email. She often contributes to BBC programmes and the Financial Times.

She has written several books and many articles on email best practice. She was author of The Times Crème Section column ‘PC stress Busters’ and is co-author of Managing in the Email Office. Her latest book is Brilliant Email. As the ‘Emaildoctor’ on Twitter - Monica posts daily tips on smart email management.

Lucy Brazier

Lucy Brazier is the founder of the leading global publication for Administrative Professionals - Executive Secretary Magazine.

Lucy is an avid promoter of training, personal development and mentoring for Assistants globally. She focuses on nurturing and advancing the careers of subscribers to the magazine, a publication that carries no advertising. This ensures that readers get value from every one of the magazines’ 48 pages. The purpose of the magazine is to give administrative professionals worldwide - whatever their title or level within their company - an opportunity to develop their knowledge and skills.

Lucy’s ethos comes from a desire to help administrative professionals to be the best in their roles that they can possibly be by sharing ideas, practical advice and supportive suggestions that will empower those in the profession not only to succeed, but to excel.

In 2013, Executive Secretary Magazine’s work for the profession was recognised when it was was nominated as one of only six finalists in the prestigious “Business Magazine of the Year” Awards.

As a Publisher, Speaker, and Chairperson, Lucy has transformed the way that thousands of Assistants think about themselves. In 2014, Lucy spoke at 173 events in 26 countries as Global Brand Ambassador for International Year of the Secretary and Assistant. She campaigns tirelessly to change the perception of the Assistant role within companies all over the world and to promote the career progression for Administrative Professionals that they deserve.


R9,500

R15,000

Includes two half day workshops, full day conference and gala dinner ticket PLUS annual subscription to Executive Secretary Magazine

Includes two half day workshops, full day conference and gala dinner ticket PLUS annual subscription to Executive Secretary Magazine

Early Bird Ticket - Until 30 September 2015

Full Price Ticket - From 1 October 2015 to 18 February 2016

Online: Website: www.executivesecretaryLIVE.comEmail: [email protected]

Phone:Tel: +44 1932 560974

Post:17 Wood RoadSheppertonTW17 0DHUnited Kingdom

Please visit www.executivesecretarylive.com for more information

Direct Bank Transfer Bank details on request. Please email [email protected]

*All Bank charges to be borne by the payer. Please ensure that Marcham Publishing receives the full invoiced amount.

Cheque/Bank DraftMade payable to Marcham Publishing

PAYMENTS AND DISCOUNTS

• Payment is due in full at the time of registration. Your registration will be confirmed only when payment is received. Registration includes lunches, refreshments and course materials.

• In order to receive any ‘early bird’ discounts, payment must be received before the cut-off date.Discount offers cannot be combined with any other offer.

• You may substitute your place at any time with a colleague with the same or similar job function. Please notify us as soon as you can so we can make necessary arrangements.

• We accept LPOs that need to be issued by the time of booking. Please note that standard price apply for any payments done after completed training.

CANCELLATION POLICY

• Details confirming your participation will be sent upon receipt of your registration and payment. As a limited event, no cancellation will be allowed once a registration is received. We do however allow you to transfer your ticket.

• If the event is cancelled or postponed, you will receive a credit note of the same amount paid for any other training or service of Marcham Publishing that must be used within one year from the date of cancellation.

• Marcham Publishing is not responsible for any loss or damage or liable in the case the training is cancelled or postponed due to a fortuitous or unforeseen event such as natural disasters or act of God or any other event that prohibits the training from running. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency.

• Marcham Publishing reserves the right to change speakers/trainers or parts of the content in case circumstances beyond the control of Marcham Publishing necessitate these alterations, such as changes from the speaker/trainer. Any substitutions or changes will be communicated and are always kept to a minimum.

Prices

Ways to register

Standard terms and conditions

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The Maslow Hotel 19 & 20 February 2016Only 200

Spaces


the world’s leading international event for senior and ...€¦ · featuring the best line-up of...

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