the value of professional pharmacist services

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    Qais AlefanR.Ph, B.Pharm, M.Pharm, PhD

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    Introduction Through its impact on individual patients state of

    health, pharmaceutical care improves the quality &cost-effectiveness of health care systems

    Improvements at the micro-level impinge on theoverall situation at the macro-level, i.e., communitiesbenefit when individuals within them enjoy better

    health

    Ultimately the population at largewill also benefit assystem-wide improvements occur

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    Pharmacists involvement in patient-

    centred care Have been associated with:

    Improved health & economic outcomes

    A reduction in DRPs

    Improved quality of life

    Reduced morbidity & mortality

    Nonetheless, the potential for pharmacists to effectdramatic improvements in public health remainslargelyuntapped!

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    Evidence to support the value of

    professional pharmacy services Benrimoj & colleagues (2000) studied the economic impact

    of increased clinical intervention rates in communitypharmacy & found that:

    Adequately trained & remunerated pharmacists generatedsavings six times greater than those of a control group with noaccess to the same education or remuneration

    It was estimated that adequately trained & remunerated

    pharmacists would save the health care system 15 millionAustralian dollars a year

    Shumock & colleagues (2003) reported similar findings inthe USA

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    A higher salary.?!An adequate level of remuneration for pharmacists is

    important to ensuring good pharmacy practice, & inparticular pharmaceutical care

    However, efforts to ensure that pharmacists areadequately recompensed will require effectivedocumentation of what pharmacists actually do to

    improve outcomes as well as agreement by fundersthat what they do has economic value

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    Classification of pharmacy practice

    activities There is a need for a consistent & broadly accepted

    classification of pharmacy practice activities

    Until now pharmacy profession has lacked a widelyaccepted way to describe or document these activitiesin a common language

    Such classification can contribute to buildingdatabases for statistically sound determinations aboutpharmacists patient-centred activities & whether theyimprove patient outcomes & the use of resources

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    The Pharmacy Practice Activity

    Classification (PPAC) PPAC initiated by the American Pharmacists Association

    (APhA)

    The PPAC is focused primarily on activities of licensed,practicing pharmacists across the continuum of health caresettings

    PPAC captures a range of activities from traditional

    dispensing to direct patient care services

    It is recognized that pharmacists occupy other roles thatare not directly related to patient care (e.g., in thepharmaceutical industry, administration, academia, etc)

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    The Pharmacy Practice Activity Classification

    A. Ensuring appropriate therapy & outcomes1. Ensuring appropriate pharmacotherapy2. Ensuring patients understanding/adherence to his/her treatment plan3. Monitoring & reporting outcomes

    B. Dispensing medications & devices1. Processing the prescription or medicine order

    2. Preparing the pharmaceutical product3. Delivering the medication or device

    C. Health promotion & disease prevention1. Delivering clinical preventive services2. Surveillance & reporting of public health issues

    3. Promoting safe medication use in societyD. Health systems management

    1. Managing the practice2. Managing medications throughout the health system3. Managing the use of medications within the health system4. Participating in research activities

    5. Engaging in interdisciplinary collaboration

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    The benefits of consensus on a uniform

    classification system Advancing the recognition of pharmaceutical care, leading to an

    understanding of the value of & need for compensation for the deliveryof pharmaceutical care services

    Increasing interdisciplinary links & encouraging collaboration withother health care professionals, by defining common goals & patientinterventions

    Facilitating & standardizing research directed towards establishing thevalue of services in optimizing patient care

    Supporting pharmacists to better manage their practices Assisting in developing quality assurance systems & quality of car

    guidelines for practices

    Facilitating documentation of pharmaceutical care activities incomputer-based patient record systems

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