the subtypes at work, part ii

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    The Subtypes at Work, Part II

    By Mario Sikora

    In order for any information to be valued in

    the business world, it has to be actionable.

    That is, you have to be able to do something

    useful with it. Part I of this article, which

    appeared in last months issue of the Enneagram

    Monthly,1 gave some background on the

    subtypes. This article addresses the way that

    understanding of the subtypes can be used to

    improve performance and relationships in the

    workplace. Specifically, this article will focus on

    job selection, leadership, team building, and

    building rapport with others.

    First, a brief recap:There are three fundamental instinctive

    drives that influence our values and inspire our

    actions: the self-preservation drive, the social

    drive, and the sexual drive. One of these drives is

    dominant and we tend to focus more of our

    energy around it than the other two. These

    drives, in a sense, are the basis of an independent

    typology because they lead to observable,

    consistent, and predictable behaviors. Combined

    with the Enneagram of personality, these drives

    are referred to as subtypes or variants because

    people of the same Ennea-type will be noticeably

    different in ways related to their dominantinstinctive drive. Thus, there is a Self-

    Preservation Subtype, a Social Subtype, and a

    Sexual Subtype of each personality type.

    The Self-Preservation Subtype is habitually

    focused on issues of nesting and nurturing

    food, shelter, physical well-being, etc.

    The Social Subtype is habitually focused on

    issues of orientation to the groupfitting in,

    social order, group hierarchies and dynamics,

    etc.

    The Sexual Subtype is habitually focused on

    issues of attracting and matingappearance,

    desirability, accumulation of resources desiredby others, sex, etc.

    Clarifying the TermsMuch has been written about the Ennea-

    types and work in the past few years, but little

    has been presented about how the subtypes affect

    our work lives. This is a large gap in the

    literature and I propose that understanding the

    impact of the instinctive drives at work is at least

    as important as understanding the types. To

    understand why, we must clearly understand the

    connection between the two. It helps to take a

    moment to clarify a few terms:

    Personality TypeA personality type is

    an arbitrary classification of a complex of

    characteristics that distinguishes one group of

    individuals from another. Person A and Person B

    have similar traits and demonstrate certain

    consistent patterns; therefore we classify them as

    the same type. Persons C and D, however,

    share a different set of similar traits and patterns

    and are thus a different type.

    The Enneagram of Personality is often usedin ways that are limited to typology or the

    cataloging of common traits (for example, Type

    One is the moral, principled, perfectionist and

    critical type). The ability to see the trait

    patterns in oneself and in others is useful in

    many ways; the understanding of what inspires

    these trait patterns is even more useful, which

    leads us to the second term: strategy.

    StrategyAs was written in Part I of this

    article, in our book, From Awareness to Action:

    The Enneagram, Emotional Intelligence and

    Change, Bob Tallon and I identified the

    Enneagram of Strategies; that is, anunderstanding of the Enneagram as a system of

    strategies rather than a mere catalogue of traits.

    Merriam-Webster Online defines strategy as

    an adaptation or complex of adaptations (as of

    behavior, metabolism, or structure) that serves or

    appears to serve an important function in

    achieving evolutionary success. The nine

    strategies we wrote about are thematic

    approaches to interacting with our world. For

    whatever reason, we prefer one strategy and tend

    to rely on it significantly more than on the

    others, sometimes to our detriment (Tallon and I

    refer to this as a preferred strategy). Thus,Ennea-Type Eight is one who habitually prefers

    the strategy of striving to be powerful over the

    other eight strategies and then exhibits traits

    consistent with the logic of the preferred

    strategy. Eights get into trouble when they

    overdo their striving to be powerful, doing all

    those less-than-endearing things that we Eights

    can do.

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    The focus on the strategies rather than the

    traits liberates the Enneagram from the

    inconsistencies and contradictions often found in

    the literature and workshops. Prominent

    Enneagram authors have written things such as

    Nines like gardening and camping andIm

    not making this upFives tend to bathe less

    frequently than others. Such comments are a)

    not empirically supportable and b) undermine the

    credibility of the system when people come

    across nature-abhorring Nines or Fives who

    bathe daily. While the traits vary and overlap

    (Ive met Sevens, for example, who like to

    garden and who avoid conflictanother trait

    associated with Nines), the value in the

    Enneagram is in understanding how the traits

    relate back to the strategy.

    This concept is important to understand in

    order to explain the trait inconsistencies within a

    given Ennea-type and trait overlap between

    different types: The trait patterns seen in eachEnnea-type are behaviors, attitudes, and ideas

    that are logical and consistent with our preferred

    strategythe thematic approach to satisfying our

    values. Thus, Eights can be aggressive, bossy,

    energetic, loud, etc., because these are traits that

    are logically consistent with the strategy of

    striving to be Powerful. People of other Ennea-

    types (a Sexual Six or Seven, for example) may

    exhibit some of these same traits, but they

    manifest these traits for different reasonsto

    fulfill the strategies of striving to be Secure and

    Excited, respectively).

    Each of the nine strategies is a method forsatisfying our survival needs, i.e., achieving

    evolutionary success. In other words, it is the

    way we go about satisfying our instinctive

    drives.

    One way to understand the way the traits,

    strategies and instincts fit together is to see the

    traits as the leaves and branches of a tree, the

    preferred strategy as the trunk, and the

    instinctual drive as the roots. By extension, our

    personality type is the categorization of the

    traits related to our preferred strategy, our

    subtype is the categorization related to our

    preferred instinctive drive, and the type/subtypecombination (such as Social Two) is a

    categorization of the interplay of the two.2

    So how can knowledge of the subtypes be

    actionable in the world of work? The remainder

    of this article will look at four ways: job

    selection, leadership, team building, and building

    rapport.

    Job Selection

    I have often been asked questions such as I

    am a Five; what career direction should I

    pursue? or We have an opening for a

    marketing director; what personality type should

    we hire? These questions set my teeth on edge

    because they miss the point. They are not only

    irrelevant; the second is discriminatory and

    unethical if not illegal.

    The correct answer to What career choice

    should I make? is the one that most closely

    matches your skills and aptitudes and will be the

    most emotionally, intellectually, and/or

    financially rewarding.

    Regarding candidate selection, Ennea-type

    should never be used as a qualifier or disqualifier

    for a job. The Enneagram of Personality simply

    does not address aptitude for particular roles. I

    have met Fours who are great sales people and

    Sevens who are lousy sales people; Eights who

    are great leaders and Eights who are tyrannicaljerks.

    Understanding your Ennea-type can,

    however, prepare you for the potential

    roadblocks you will encounter in whatever role

    you choose. For example, if you are a Two,

    whether you are a CEO, a salesman, or an

    administrative assistant, you will run into trouble

    when you overdo your preferred strategy of

    striving to be connected. You will violate

    boundaries, you will become emotionally

    involved in decisions that need clarity and

    detachment, you fill lash out at those close to

    you because you feel unappreciated. OtherEnnea-types will have different, but equally

    predictable, patterns when they go off track. Our

    Ennea-type does not predict what job will make

    us happy; it predicts some of the ways we will

    struggle in whatever job we are in and points a

    way to resolving our struggles. (In the December

    2003 issue of EM, I described typical derailers

    for each of the Ennea-types in an article titled,

    Off the Plateau: The Enneagram and Executive

    Coaching.1)

    Our subtype can predict additional ways we

    will go off track because each subtype also has a

    set of predictable strengths and weaknesses whenit comes to the workplace. It is important to be

    aware of a number of factors when it comes to

    job selection and career choices: interests and

    natural talents, education and training, past

    experiences, etc. These factors are independent

    of Ennea-type and subtype. However,

    understanding ones subtype can help you

    understand the underlying value system that

    influences these factors. Table One shows what

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    each subtype is naturally interested in and what

    areas they may struggle to pay enough attention

    to. When making career decisions it is important

    to remember that your chances of success and

    fulfillment are higher if you make choices

    consistent with the needs of your dominant

    instinctive drive and avoid those related to your

    least prominent drive.

    Table One: Subtype Strengths and Weaknesses

    Dominant Instinct

    (Subtype)

    Is Naturally Drawn to: May Neglect:

    Self-Preservation The Nuts and Bolts

    administrative issues; structures,

    processes and procedures;

    playing the Devils Advocate;

    finances and budgeting;

    organization of tools and

    materials; etc.

    The Sizzle

    Presentation/promotion of self

    and product; networking with and

    charming others; competition;

    etc.

    Sexual The Sizzle

    Presentation/promotion of self

    and product; networking with and

    charming others; competition;etc.

    The CultureGroup dynamics,

    interpersonal communication,

    social cohesion and mores; etc.

    Social The CultureGroup dynamics,

    interpersonal communication,

    social cohesion and mores; etc.

    The Nuts and Bolts

    administrative issues; structures,

    processes and procedures;

    playing the Devils Advocate;

    finances and budgeting;

    organization of tools and

    materials; etc.

    LeadershipAnother common question is what type

    makes the best leaders? If only it were that easy

    to identify potential leaders! In Leadership and

    the Enneagram1, I pointed out that successful

    leadership could be defined as the act of

    influencing others to effectively achieve a

    desired result consistently and over time.

    Personality plays a role in determining ones

    leadership style, but effective leadership is about

    the resultrather than the leaders style. There are

    effective and ineffective leaders of every

    personality style and the value of understanding

    Ennea-type is, again, in predicting roadblocks.

    Understanding subtype also helps predict

    roadblocks and potential shortcomings. Table

    Two indicates the predictable strengths andweaknesses of each subtype when it comes to

    leadership.

    As a leader, it is important to be aware of

    how your dominant instinct affects your focus

    and attention. You must learn to leverage your

    strengths and apply them consciously rather than

    unconsciously. (One of the secrets to effective

    leadership is to know what you are good at and,

    as often as possible, apply those talents to areas

    where they will be of some use.) At the same

    time, you must be sensitive to the leadership

    demands of your environment and ensure that

    you are not neglecting critical areas because they

    are not natural strengths of your subtype. (As a

    leader you must develop skills in these areas if

    the tasks cannot be delegated to someone else.)

    For example, the Sexual subtype naturally

    thrives in entrepreneurial or volatile conditions.

    Their natural charisma can became a rallying

    point for the organization and they can be very

    inspirational. In more sedate or sober

    circumstances, however, the Sexual subtypesself-promotion can be distasteful to others.

    The Self-preservation subtype tends to

    thrive in circumstances where order, process, and

    caution are called for, but they can struggle when

    charismatic and bold leadership is required.

    Table Two: Subtype and Leadership Strengths and Weaknesses

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    Dominant Instinct

    (Subtype)

    Typical Leadership Strengths: Potential Leadership

    Weaknesses:

    Self-Preservation Administration and processing

    data; predicting problems;

    creating processes; sober and

    dependable; effective in budget

    and finance issues.

    May be too introverted; focus on

    task rather than interpersonal

    issues; lack of charisma; cautious

    rather than risk-taking; detached

    rather than inspirational.Sexual Generally more charismatic and

    dynamic than the other subtypes;

    good at building relationships

    with customers, channel partners,

    and strategic allies; good at

    selling both inside and outside the

    organization; inspiring the

    workforce toward daunting goals.

    May be too focused on charisma

    and neglect shaping the

    organizations culture; can

    neglect career development of

    subordinates; self focus may lead

    them to put own interests ahead

    of the good of the company and

    employees.

    Social Understanding interpersonal

    dynamics and organizational

    culture; building teams; building

    consensus and shaping group

    identity; big-picture, strategic

    thinking.

    May fail to pay attention to

    administrative details and neglect

    processes and procedures; may

    struggle with making difficult

    personnel decisions such as firing

    or reprimanding underperformers.

    The Social subtype tends to thrive when the

    organization is struggling to standardize

    interpersonal relationships, identify its space in

    the market and form its strategic identity. They

    may struggle, however, with standardization of

    business processes or become bored when a

    business and its internal and external identity

    have become fixed.

    Understanding that the instinctive drives can

    be associated with predictable weaknesses does

    not excuse the lack of development in these areasor ignoring their importance. I often deal with

    struggling leaders who resist change by

    complaining that their subordinates or the

    business environment are demanding something

    that is not naturally a part of their character. My

    response is that they had better reach down

    inside and find that quality or develop those

    skills, or they wont be leaders for very long.

    Teambuilding

    Ropes courses, scavenger hunts, and other

    role playing activities that are very popular in the

    corporate world and they can be useful forbuilding camaraderie, but camaraderie is not the

    same as effectiveness. If you want an effective

    team, hire mature, competent people with the

    skills necessary for the job and a fundamental

    ability to interact with others; provide them with

    a clear, concise objective that is emotionally and

    intellectually resonant with them; and exercise

    strong leadership to manage disputes, remove

    obstacles, and enforce accountability.

    Understanding the Ennea-types is invaluable

    to making teams more effective because it

    enhances the ability to effectively interact with

    others and resolve conflict. At a basic level, if I

    understand the habitual behaviors of my style

    and how they affect others, I can modify them so

    they are less abrasive; if I understand the root of

    your habitual behaviors, I can exercise

    compassion and empathy and not fall into the

    trap of thinking that you are malicious, irrational,

    or just plain nuts. Of course, put more positively,understanding Ennea-type also helps us to

    leverage the strengths represented on the team

    we can turn to Ones and Sixes to root out

    problems, Fives and Nines to add balance and

    calm, etc.

    (As a short aside, Ive heard Enneagram

    people talk about trying to get somebody of each

    type on a team. This is absurdly impractical.

    Members of both intact and ad hoc teams should

    be chosen based on competence and ability to

    cooperate, not to create a full spectrum of type. It

    does help, however, to know what perspectives

    are missing on a team so that the group canensure that they get considered. For example, if

    there are no Sixes or Ones on a team, it is

    imperative that someone consciously play the

    Devils Advocate role that those types do so

    well.)

    Understanding the subtypes is also valuable,

    both for the team members and the teams leader.

    The people on any team have two agendas

    achieving the teams stated goals (develop and

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    sell the worlds greatest widget) and satisfying

    their own, usually unstated, values. Our subtype

    has a significant influence on those values and

    therefore shapes our unstated agendas. At the

    most basic level, a self-preservation subtype will

    be focused on their own security and well-being,

    a social subtype will be focused on their status

    within the group, and a sexual subtype will be

    focused on the drawing attention of valued others

    to themselves.

    When we understand the subtypes, these

    hidden agendas become less hidden and thus

    less damaging to the group. We understand how

    important it is for the Self-Press to feel secure

    and comfortable, for the Socials to understand

    their place in the group, and for the Sexuals to

    get attention. We can be more sensitive and

    understanding of the acting out that can happen

    on a team and make sure that everyones needs

    are being addressed. Addressing these needs

    mitigates anxiety and reduces defensiveness,allowing people to get back to achieving the

    teams stated goals. Team leaders should be

    particularly sensitive to the impact of the

    instinctive drives and proactively ensure that

    everyones needs for security, status, and

    attention are met. They should also be alert to

    when these hidden agendas cause interpersonal

    friction and straying from the teams goals so

    they can effectively manage conflict and group

    focus.

    Building Rapport

    An organization is a collection of peoplewho have come together in a defined way to

    achieve a common goal. In order for an

    organization to be effective, these people must

    interact in effective ways. They need not

    necessarily like each other, but they must at least

    tolerate each other, communicate clearly, and

    find each other pleasant enough to justify

    returning to the office every day. The people

    who are most effective in organizations are often

    those who have the ability to build rapport with a

    broad range of othersto find ways to connect

    in meaningful ways, to find shared values, and

    come to some degree of shared purpose.The corporate training industry is brimming

    with programs on skillful dialogue, influencing

    others, active listening, etc., and many of these

    courses are useful and help in the development

    of necessary skills and techniques. These skills

    and techniques, however, often require some

    degree of conscious application and we tend to

    forget them when we are either acting on

    autopilot or under stress (which is most of the

    time). Also, these behaviors tend to be

    affectedwe can generally tell when someone is

    active listening to us and it feels slightly

    disingenuous.

    By being consciously aware of the subtypes,

    however, it is easy to find genuine common

    ground with others. Part I of this article

    described the apparent predictable stacking of

    the instinctive drivesthe self-preservation

    subtype has a secondary social instinct, the social

    subtype has a secondary sexual subtype, and the

    sexual subtype has a secondary self-preservation

    instinct. The beauty of this predictable stacking

    is that everyone will share an instinctive concern

    with everyone else. We tend to build rapport

    with people around that shared concern. We

    build rapport most easily with people of the same

    subtype (socials with socials, etc.). However,

    with people of a different subtype we tend to

    settle in on common ground in these patterns:

    Self Press and Socials will connect in the Socialrealm; Self-Press and Sexuals will connect in

    the Self-Pres realm; and Sexuals and Socials will

    connect in the Sexual realm. A simple way to

    build rapport with someone is to determine what

    your shared instinct is and steer the direction into

    that area. After we have established an initial

    rapport with someone, our future conversations

    will naturally go back to those areas as a default

    comfort zone. The rapport will become habitual

    and comfortable rather than forced and

    manufactured.

    Please note that we are talking about fairly

    superficial interactions here: simple rapport withthe people you work with. This is not to say that

    people will only connect in the realms of the

    subtypesrelationships are far more

    complicated than this and revolve around shared

    experiences, values, biases, interests, outlooks,

    and so on. That said, start paying attention to the

    things you talk about with people and see if there

    are predictable patterns in your relationships.

    This article is, by necessity, a cursory

    overview of the topic of the subtypes and the

    workplace. It would be possible to go into great

    detail about how each subtype mixes with eachEnnea-type in both complimentary and

    contradictory ways in each of the four areas we

    discussed. For example, we could look at how

    Nines of each subtype lead differently from each

    otherSelf-Pres Nines are the most introverted

    and conflict averse; male Sexual Nines are the

    most assertive and outgoing of the three and can

    superficially look like Threes or Eights (female

    Sexual Nines tend to have a style that is more

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    nurturing); Social Nines are generally focused on

    consensus building and managing by walking

    around. We could also look at what

    circumstances trigger the secondary instinctive

    drive to be more visible, etc. Space does not

    allow for such detail.

    _________________________________

    Footnotes:

    1The articles mentioned here are also available in

    pdf format by sending an email to

    [email protected].

    2I am not proposing that these three things are

    the only elements of Enneagram theorythere

    are manythe holy ideas, vices, virtues, etc.and many of them are useful for self

    understanding. These are merely the basic

    elements of the construct I present to my clients.

    The Enneagram of Personality is a profound

    and powerful tool for understanding the tapestry

    of our work lives and many other aspects of

    human nature. A rich understanding and

    appreciation of the subtypes adds a great deal of

    richness and detail to that tapestry. Start paying

    attention and you will be amazed at what you

    see.

    _______________________________________

    ABOUT THE AUTHOR

    Mario Sikora is president of Enneagram

    Consulting & Training Company and ATA

    Consulting. He is co-author of From

    Awareness to Action: The Enneagram,

    Emotional Intelligence and Change (University

    of Scranton Press). He has coached over 200

    executives of Fortune 500 companies and

    government organizations and deliveredenneagram-based leadership development

    programs to organizations including Motorola,

    Johnson & Johnson, and Rohm & Haas. He can

    be reached at [email protected].

    Copyright 2005. Mario Sikora. All rights reserved.

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    mailto:[email protected]:[email protected]