©Phil Weinzimer - Strategere Consulting 2015 pweinzimer@strategere.com Page 1

Strategic Maturity Assessment

DELIVERING SERVICES EXCEPTIONALLY WELL

CATEGORY BEST PRACTICEScore ( 1 = Low / 8 = High)

Business Value(a)

Efficiency (b)

1. Business Services

- Regularly Solicit Business Unit Management to Assess Value of Key Business Services (Current Value, Trend, Gaps and Opportunities)

-Develop / Measure / Communicate Key Metrics (Business Value and IT Efficiency)

-Implement a Business Services Continuous Improvement Process Involving Business Unit/IT Teams

2. Operational Stability

-IT Organization Uses Reliable and Repeatable Processes to Ensure Operational Stability

-Operational Stability: IT employs best practices from recognized authority (e.g. ITIL, COBIT)

-Operational Security: Successfully Implementing Security Standards (i.e. SSAE 16, ISAE 3402, ISO 27001 and 27002)

3. Project Portfolio Governance

- Project Governance Process (all IT Activities) is Proactive, Identifies Key Predictors for Project Success and Promotes Teaming Through an Effective Communication Process

ROUNDING 1 1

SUB TOTAL MAXIMUM SCORE 25 25

MATURITY % (sub-total / maximum score)

UNDERSTAND BUSINESS / FOCUS ON USER EXPERIENCES/IMPROVE BUSINESS SKILLS

CATEGORY BEST PRACTICEScore ( 1 = Low / 8 = High)

Business Value(a)

Efficiency (b)

1. Understand the Business

- Key IT Personnel Understand the Business, Key Processes, Customer Value and Alignment to Business Services

2. User Experiences

- IT Teams Understand How Customers Use the Company Products and Services

- Key IT Personnel Team with Business Personnel to Interact with Customers, as well as Strategic Partners to Better Understand the Value/Gaps/Opportunities of the Company Products and Services

3. Improve Business Skills of IT Personnel

- Regularly Assess the Maturity of Your IT Organization Strategic Competencies and Skills to Measure Improvement, Value and Gaps (Understand Industry Landscape and Upcoming Trends and their Alignment to Enterprise Products and Services)

- Successfully Implement a Business Skills Learning Program for IT Personnel to Improve Their Strategic IT Competencies and Skills

ROUNDING 1 1

SUB TOTAL MAXIMUM SCORE 25 25

MATURITY % (sub-total / maximum score)

©Phil Weinzimer - Strategere Consulting 2015 pweinzimer@strategere.com Page 2

FOCUS ON INITIATIVES TO IMPROVE MARGIN ( SALES / COST )

CATEGORY BEST PRACTICEScore ( 1 = Low / 8 = High)

Business Value(a)

Efficiency (b)

1. Margin Opportunities

- You and Key IT Personnel Map Business Process Value (Sales/Margin) to Enabling Business Services and IT Technical Services

- Identify and Successfully Implement Opportunities to Improve Process Value through Improving Enabling Business Services or Modifying Performance Metrics to Reduce Costs

2. Risk Mitigation Through Improved Decision Making

- Lower Cost and Improve Margin by Reducing Decision Making Risk Using an Enterprise-Wide Decision Support System

3. Continuous Improvement

- Regularly Measure/Communicate with Business Teams to Monitor Performance and Identify New Opportunities

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SUB TOTAL MAXIMUM SCORE 25 25

MATURITY % (sub-total / maximum score)

LEVERAGE TECHNOLOGY STRATEGICALLY TO INNOVATE VALUE

CATEGORY BEST PRACTICEScore ( 1 = Low / 8 = High)

Business Value(a)

Efficiency (b)

1. New / Improved Products & Services

- You and Key IT Personnel Collaborate Regularly with Business Teams to Identify Opportunities to Create/Enhance Products and Services

2. Technology Strategy

- You and Key IT Personnel are Key Influencers in Developing an Enterprise Technology Strategy that Aligns and Integrate to the Overall Business Strategy and Enables Your Company's Current and Future and Products and Services

- Your CTO and IT Teams Understand How to Leverage Innovative Technologies into New and Improved Products and Services

3. Enabling Value - The Technology Strategy is Designed to Improve Customer Value, Increase Margin, and Enhance Shareholder Wealth

ROUNDING 1 1

SUB TOTAL MAXIMUM SCORE 25 25

MATURITY % (sub-total / maximum score)

©Phil Weinzimer - Strategere Consulting 2015 pweinzimer@strategere.com Page 3

SUMMARY

CATEGORYScore ( 1 = Low / 8 = High)

Business Value(a)

Efficiency (b)

SUB TOTAL : DELIVERING SERVICES EXCEPTIONALLY WELL

SUB TOTAL: UNDERSTAND BUSINESS/FOCUS ON USER EXPERIENCES/IMPROVE BUSINESS SKILLS OF IT PERSONNEL

SUB TOTAL: FOCUS ON INITIATIVES TO IMPROVE MARGIN

SUB TOTAL: LEVERAGE TECHNOLOGY STRATEGICALLY TO INNOVATE VALUE

TOTAL SCORE

AVERAGE MATURITY

MAXIMUM SCORE 100 100

MATURITY % (TOTAL SCORE / MAXIMUM SCORE)

©Phil Weinzimer - Strategere Consulting 2015 pweinzimer@strategere.com Page 4