the state of lie-flat business class on american carriersthe points guy

8/18/2019 The State of Lie-Flat Business Class on American CarriersThe Points Guy

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4/14/2016 The State of Lie- Flat Business C lass on Am er ican C ar rier sThe Points Guy

http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/

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Seems like there’s a sense of change in the proverbial air over at Delta: in

advance of the airline’s introduction on July 1, 2014 of new BusinessElite and

Economy seats aboard its 757-200s for JFK-LAX routes, the airline announced

today that they’ve just completed updates to the BusinessElite cabins on their

A330-200/300s, Boeing 767-300ERs and 400ERs, 747-40 0s and 777-200ERs

and LRs, and claims this makes them the only US carrier to offer full lie-flat

seats with direct-aisle access in business class on all wide-

body international flights.

The State of Lie-Flat Business Class on

American Carriers

By: The Points Guy American Delta All Categories Share

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April 23, 2014

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This Week Last Week This Month

That’s quite a qualified first, since United claimed a similar honor back in June

when it announced the revamp of all its international long-haul aircraft with 180-

degree flatbed seats. However, it’s still a good step in the right direction for Delta,

and certainly something worth celebrating.

Here are the rest of the details and how the other US legacy carriers’ long-haul

international fleets stack up at the moment:

Delta’s lie-flat BusinessElite seats aboard

its 777-200ER

Delta

Delta now uses three versions of its BusinessElite seat , each featuring a

15.4″ in-seat touchscreen monitor with on-demand entertainment:

767’s: 21 inches wide with a 76.5-81.4-inch, lie-flat pitch and 21 inches wide,

arranged in a staggered 1 x 2 x 1 configuration (pictured below)

777-200ER and LRs: 20.5 inches wide with an 82-inch, lie-flat pitch, arranged

in a herringbone 1 x 2 x 1 pattern

A330’s and 747-400’s: Reverse herringbone 1 x 2 x 1 configurationwith direct

aisle access and 15.4” monitor for seatback entertainment and 82 inches of

pitch, 20.5 inches wide on the 747, 80 inches by 21 inches on the A330.

Delta’s 767 BusinessElite seats.

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The BusinessElite seats that Delta will now employ on its 757s for transatlantic

routes are 21 inches wide with an 80-inch, lie-flat pitch, arranged in a 2 x 2

configuration with all-aisle access, as well as 16″ in-seat touchscreen monitors

with on-demand entertainment.

BusinessElite seats on Delta’s A330’s.

Updates to both BusinessElite and Economy seats on Delta’s long-haul flights

include per sonal, on-demand entertainment systems at every seat, Westin

Heavenly in-flight bedding in BusinessElite, and new amenity kits in both

BusinessElite and international Economy.

Delta’s new Sleep Kit, available in

international Economy

The latter is a sleep kit that includes an eye mask and ear plugs. Interior updates

to 225 of Delta’s domestic narrow-body aircraft, including the addition of more

baggage space and access to power, will continue through 2016.

American

Delta’s completion of this upgrade to its BusinessElite seats in particular puts

Delta ahead of American Airlines, which is already in the process of makingimprovements to its present international business-class service and slowly

beginning to roll out updates to its 767-300s with an all-new international business

class.

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The new American 767-300 business class

cabin.

However, this new version of business class on the 767-300 has has 26-inch-wide

lie-flat seats in a 1 x 2 x 1 staggered configuration with all-aisle access is only

being rolled out starting this month on the JFK-Zurich route. The cabin will have a

total of 28 seats in 7 rows and the new seats will be fully horizontal lie-flats withoutIFE screens. American has plans to retrofit about half of the 58 767-300′s in its

fleet now through the end of 2015, and to retire the rest as it replaces them with

current-generation aircraft like the A321.

Business class seats aboard American’s

777-300ER

American’s flagship new business class is already available on some

international routes on the 777-300ER. The 52 business class seats are arranged

in a 1 x 2 x 1 herringbone pattern, and each seat is 26 inches wide with a lie-flat

pitch of 75-76 inches and the same 17-inch personal screen, Wifi and power

offerings as in the Flagship Suites. The planes’ present routes are JFK, LAX, MIA

and DFW to London Heathrow (LHR), as well as from JFK and DFW to Sao Paolo

(GRU); this summer, they’ll introduce a DFW to Hong Kong (HKG) route, and in

November, MIA-GRU.

American’s 777-300 Flagship First Class

Suite

American’s fleet of 777-300 ER’s also offer the airline’s new Flagship First Class

Suites, as well as the upgraded business class product. The plane’s 8 Flagship

Suites are configured in a two-row 1 x 2 1 herringbone pattern with direct-aisle

access, and each seat is 29 inches wide, has 80 inches in pitch with a full lie-flat

length of 6’8″, and features a 17-inch personal entertainment screen, international

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Wifi capability, universal AC power outlet and USB jack. Turn-down service

includes a mattress, comforter and light blanket, and seats are are left open to the

aisle, without any enclosures.

Post-retrofit, this is what American’s new

international-business class seat will look

like aboard its 777-200s

Later this year, American will begin retrofitting its international-service 777-

200’s with two-class configurations of business class and economy seating. The

adjustable front- and rear-facing 6’4.5″ lie-flat business-class seats will have all-aisle access, and the Main Cabin Extra seats will each have with six more inches

of legroom than the regular economy seats. Both classes will feature personal

entertainment systems and international WiFi.

United

In January this year, United finally completed an overhaul of their entire fleet of

757 p.s.(Premier Service) planes that only travel coast-to-coast between JFK and

both LAX and SFO. Each p.s. plane now offers a BusinessFirst class (a

combination of Business and First classes) with 28 seats that are 180-degree flat-

bed with 6’4” of space when fully extended, and have 15.4-inch entertainment

monitors. First class was phased out on these aircraft.

United also long lagged in terms of premium international cabins, but it’s been

trying to make up for lost time. As we stated above, over the summer, it

announced it had installed all flab-bed seats on 183 international long-haul aircraft

operating on all scheduled international long-haul flights from its eight North

American hubs and between Seattle and Tokyo Narita. The newly retrof itted

cabins include revamped GlobalFirst and BusinessFirst cabins with over 7,000

flat-bed seats total fleetwide.

United’s flagship GlobalFirst suite.

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GlobalFirst is the airline’s flagship first class suite. Seats are arranged in a 1 x 2

x 1 configuration with the outer seats facing outward towards the windows and the

seats in the middle row of two facing each other (on the 767, it’s 1 x 1 x 1). Each

Suite includes a gray fabric lie-flat seat that reclines to 6 feet 6 inches (almost

long enough for me) with a duvet and pillow for sleeping, and a BackCycler

lumbar support system. Each seat has its own 15.4-inch video monitor, laptop

power source, and USB charging ports (except for some 777s). GlobalFirst seats

are 6’6” when fully reclined to 180 degrees and are 22-23 inches wide.

United’s BusinessFirst lie-flat product.

BusinessFirst is the airline’s flagship business class product and is based on the

premium offerings Continental used to have. United’s planes configure these

seats in a variety of ways ranging from 2 x 1 x 2 on the 767-400s to 2 x 4 x 2 on

the 747 (2 x 2 on the upper deck) and most 777-200s (though some old

Continental planes have them in a 2 x 2 x 2), so check out your aircraft’s seat

map. Passengers get amenity kits, duvets and pillows, and the seats recline to a

full 180 degrees. Seats have 76 inches of pitch when fully reclined and are 20

inches wide. Each has a 15.4-inch video monitor with programming controlled by

the passenger, as well as a laptop power source and a USB port.

Just note, there are a couple versions of various aircraft such as the 767-300s the

airline flies to Europe where some have a GlobalFirst cabin and some do not, and

where the BusinessFirst cabin has rows of either 5 or 6 seats across, so it pays to

look at your particular aircraft’s seatmap to see how crowded you’ll be.

There are also 3 versions of the 777 according to United’s aircraft page where

there are old first class seats and no GlobalFirst or BusinessFirst. That said, the

airline is trying to retrofit these quickly and nearly all of the airline’s 777-200s are

converted already.

United’s 787’s only have BusinessFirst, not

GlobalFirst.

’ ’

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e a r ne s oe ng s a ave usness rs ca ns u no o a rs

onboard.

US Airways

US Airways’s Envoy Suite was designed to compete with the latest business class

offerings on major international airlines (even the likes of Cathay Pacific Business

class, which has the same seats), and is available on the airline’s entire fleet

of A330-200s and A330-300s, which operate on almost all flights between the

US and various European destinations including London Heathrow and Gatwick,

Paris, Madrid, Frankfurt, Munich, Manchester, Rome and Tel Aviv.

US Airways’ Envoy Suite is among the top

premium products offered by US airlines.

Just beware, although the airline’s 767 list their business class cabin Envoy as

well, the seats in it are angled lie-flats, and not totally horizontal like they are on

the Airbuses.

A330-300’s have 28 seats in a 1 x 2 x 1 configuration while A330-200s have just

20 of these seats. The seats along the fuselage are angled out, while the two

seats in the middle row are angled slightly toward each other in a reverse

herringbone configuration.

Envoy Suite seats recline between 76-80 inches depending on the seat’s locationin the cabin. Each is also 20.5 inches wide (25 inches with the armrests down),

and recline to a full 180 degrees. The touch-screen entertainment systems are

older and smaller than the other legacies listed on here at just 12.1 inches wide,

but seats also have 10-volt universal power outlets and USB ports to plug in your

gadgets.

The 18 Envoy seats on the 767 are in a 2 x 2 x 2 configuration and only recline to

170 degrees with a pitch of 62 inches. They are also 20.5 inches wide, and flight

attendants pass out Samsung Galaxy Tabs with 10.1-inch screens for in-flight

entertainment.


8/12



American Delta United

The airline’s 757’s are equipped with 12 old-school business class recliner seats

in a 2 x 2 configuration with 60 inches of pitch, 19.5 inches wide and a recline of

up to 160 degrees. IFE is provided on Samsung Galaxy tabs on these too.

So that’s the current state of affairs on the major US airlines and their

international business and first class products. What have you flown lately, and

what do you prefer?

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9/12



Domestic Routes with

International Business

and First ClassThe

Points Guy

American Airlines

Reveals New 767-300

Business Class – And

It Looks GreatThe

Points Guy

Review: Kuwait

Airways 777 in First

Class — JFK to London

19 Comments 1

• •

Joe S. •

I would really like to know what American plans to do with all these old

757's I fly from MIA to all different parts of South America. I am sick

and tired of [paying for] crappy Business seats on 6-7 hour flights

south.

• •

Al •

Not sure which routes you take to South America from MIA that

take you 6-7 hours. Quito is 4 hrs, for which standard business

is fine. Lima is 4.5/5 hrs which is kid of a threshold number but

they do have 763´s for that route, although I believe it is only

one of the flights. Santiago is 7.5 hrs and it is covered by 763´sas well, and most Brazilian and Argentine routes are covered

by the 777-200´s. So, I´m curious what you are complaining

about....

• •

Gabriel •

Lima is 5:15. Take the domestic 757 first class red-eye

(instead of the International 757) and you will see how

horrible it is.

advertiser's responsibility to ensure all posts and/or questions are answered.

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10/12



• •

admin •

zzzzzzzzzzzzzzzzzzzzzzz

• •

Ben Price •

C'mon, you know exactly what he's complaining about.

Regardless of the time cited (7 hours), AA's hard

product to SA is terrrrrible. Didn't even know that was

up to debate.

Can't remember the last time I searched for an AA flight

to SA where lie-flat seats were on the table.

• •

augias •

this article does not take into account that all-aisle-access means

fewer seats. That's fewer award seats, fewer seats for upgrade, higher

prices. Is that worth the aisle access? It's not for me.

United has not lagged behind the others, UA and CO were in fact

among the first american carriers to feature lie-flat seats and United is

the only one to feature lie-flat seats on every international long-

distance flight. Since I think non-lieflat biz seats are totally worthless,

with the other carriers there's always the danger of being cheated

because of some last-minute airplane swap.

At the time UA and CO put in their lie-flat seats, all-aisle-access wasn't

even a thing yet, so you can hardly blame them.

The former UA aircraft biz seats (arranged in the 2-4-2 layout) are

actually the most comfortable on UA as the seats are very long. The

lack of storage space is a concern but I like how many seats they

managed to fit in. Also, backward facing seats are much more

comfortable and easier to sleep in, not to mention more comfortable

during landing. The former CO seats are just ok, a bit shorter and less

comfortable but with less storage space. I was sad that this is the seatdesign that UA put in for the 787.

• •

austin1805 •

ThePointsGuy I have been a loyal reader for many years and I am

extremely disappointed by your logic in this article. I understand that

you are obsessed with American Airlines (why I cannot understand).

However, currently they have the WORST business class. I mean on

a 14 hour flight I expect a lie-flat business class flight. Good luck

finding that on a majority of American's routes as of today. United has

a great business class product. While the seats are a bit narrow and it

does suck having to step over someone, I have always been

impressed with United's business first. In addition, the fact that they

have been rolled out fleet wide before any other American carrier is

impressive. In addition, UA has business first lie-flat on long-haul

domestic flights such as IAD-HNL or EWR-HNL. This is great for a

10+ hour flight. While, I agree that American Airlines will have a great

product in the future, as of today it is total crap.

wal184 •

I couldn't disagree with you more. United 2x4x2 configuration is

https://disqus.com/by/disqus_QLAw9GLeOb/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1351782429http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1351946209https://disqus.com/by/austin1805/https://disqus.com/by/disqus_QLAw9GLeOb/https://disqus.com/by/mmjiunjk/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1352584375http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1359889579http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1352584375https://disqus.com/by/austin1805/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1684682874http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1351782429http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1351946209https://disqus.com/by/disqus_QLAw9GLeOb/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1351782429http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1416807311https://disqus.com/by/mmjiunjk/


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• •

.

narrowed the rows to allow for this configuration to the point

that you can not roll your roller board carryon down the isle.

This has created many uncomfortable situations. If you have an

isle seat you will always be bumped when flight attendants

pass by it also means, because of reverse seating, that you will

spend a 14 hour flight 18 inches away from someone you are

looking right at. The only comfortable international business

class on United is the 787 or an old Continental 2x2x2

configuration.

• •

augias •

I prefer the 2x4x2 old United layout to the 2x2x2

continental layout. The 2-4-2 seats are much longer,

and some are backward facing, which makes it easier

to sleep. But yes, they are more cramped, so as long as

you're not too tall, you'll feel better on the Continental

configuration (which by the way is what United is going

with going forward). For tall people, the 3-class old

United layout is preferable.

I might also add that United featured lie-flat seats on

every intercontinental flight before Delta and American

did (and long before LH, AF, KLM which still don't have

their act together)

• •

JayV •

I agree with your assessment of United's seriously

awful 2-4-2 biz class. A slim, short and narrow person

might find it OK, the rest of us have no privacy, no

storage, no lateral room, and no comfort while trying to

sleep.

• •

hillrider •

This article would be easier to read if you stuck to "first" and

"business". The use of all these empty useless monickers make it

difficult to follow: all I care is what kind of seat I get when I buy a

business class ticket (which is the information you promise in the

thread title), not what confusing name the airline calls it.

• •

C Blanco •

Does anyone have a picture of the 777-200 that is used for Madrid -

Miami? Is business class all lie flat with no angle? In the seat selection

there are 3 seats in the middle, so how can it be that they have all

direct aisle access?

• •

Bruce Wayne •

Delta is on top of their game.

admin •

https://disqus.com/by/mmjiunjk/https://disqus.com/by/DeeeeeezNuts/https://disqus.com/by/carlablanco/https://disqus.com/by/JayV/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1416745112https://disqus.com/by/mmjiunjk/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1713412184https://disqus.com/by/DeeeeeezNuts/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-2430761237https://disqus.com/by/carlablanco/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1351790527http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1359889579http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1644088700https://disqus.com/by/JayV/http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1359889579http://thepointsguy.com/2014/04/the-state-of-lie-flat-business-class-on-american-carriers/#comment-1760080293


12/12


• •

great stuff

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