the software supplier’s perspective glyn morris – chairman, legal software suppliers association
TRANSCRIPT
The software supplier’s perspective
• Glyn Morris – Chairman, Legal Software Suppliers Association
Who are the LSSA?Trade association
Membership criteria
Code of conduct
Lobbying
Guidance
Standards
Knowledge
Speaking on behalf of all
Who are the LSSA?
Forms software
Case Management
software
Practice Management
software
Specific solution software
Members
Recent projects
• PI Portal• Legal Aid – Customer and Claim Management
System• HMLR
Activity – PI Portal
• Independently managed• Brought about by Civil Procedure Rules• LSSA involvement - integration• No early consultation on technical or specification
• … and many difficulties were encountered• Test and pilot operation • Commercials
Activity - Legal Aid
• Customer and Claim Management System• Massive project• Early engagement & consultation
• Our advice and requests were ignored• Escalated to senior (political) level • Much management change at LAA• Much greater engagement• A project of horrors – still not complete
• …. still a way off but is starting to come together
Activity – Land Registry
• Business Gateway• LSSA involvement• Technical• Standards• Test – which remains something of a problem• Commercial arrangements
• We continue to have a close relationship with HMLR and are pleased to see how this is mutually advantageous
Exciting times
Opportunities
Ideas
Needs
What do we need so we can help?• Advance notice• Understand what the need and purpose are• Consultation on technical aspects• Type of data interchange (files, ‘web services’)• Definition of data to exchange (‘schema’)
• Early, appropriate test • Stability
What causes problems?
• Uncertainty• Knowing something is coming, but not knowing what!
• Late changes• After ‘completion’
• Inconsistency• Between linked system
• Unrealistic expectations
The world is changing …
The software supplier’s perspective
• Glyn Morris – Chairman, Legal Software Suppliers Association