The social worker’s survival guide to Herts CLDS and everything...

3

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Forward

Welcome to your social work survival guide to the Community Learning Disability Service. This book is meant to provide you with easy access to the Professional Capability Framework for Social Work, handy tips, information and a bit of fun.

Over the past year we have had an opportunity to look at the work we do and understand and develop the culture of our service within a constantly changing world. What has developed is a very palpable buzz amongst you all about the roles you do and the developments you are achieving. There are positive debates and ideas about social care & health developments, plans being hatched by social workers for groups, local projects and interventions.

There is a real movement and momentum appearing amongst social workers & CCOs and

it is important that we all support, drive and harness this. We know you are under as much if not more pressure than ever before but it is better to be under pressure when there is a buzz in the offi ce and a smile on the face from the real change that you are generating. We have had the pleasure of seeing you all in action in many settings over the past 10 months and have been amazed and proud of the quality, professionalism, knowledge and passion that you have displayed.

The discussions and ideas you are raising are not only settling in the minds of your

An Introduction An Introduction

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colleagues but also developing and motivating them. This trend is also appearing on a national stage of social work debate. We now have a Chief Social Worker and a member led college to champion the profession and it’s future

Personally we have never seen or been involved in so much thinking, challenge and innovation within a service that is being owned and led by it’s staff. You are beginning to have those Social Work conversations again and challenge thinking. We are developing our positive risk taking skills and our ownership of professional practice and behaviour as Hertfordshire social workers.

Modern statutory social care is wholly compatible with modern social work thinking and practice and it is our responsibility to

deliver and develop this for the citizens of Hertfordshire. It has been a year of transition that I hope has left us in a position to deliver the best service to those who need your skills, support guidance and vision.

Enjoy the book and put it to good use and be proud of what you do.

Mark Harvey Sue Gale

Professional Capabilities Framework for Social Workers

P

rofe

ssio

nali s

m

Va

lues &

Eth

ics

D

iversit

y

Rights, Justice & Economic Wellbeing Knowledge Critical Refl ection & Analysis Intervention & Skills Context & Organisations Pr ofessional Leadership

PRO

FESS

IONA

L SO

CIAL

WORK EDUCATOR ADVANCED SOCIAL WORK PRACTITIONER SOCIAL W

ORK MANAGER

EXPERIENCED SOCIAL WORKER

STRA

TEGI

C SO

CIAL WORK EDUCATOR PRINCIPAL SOCIAL WORKER STRATEGIC SOCIAL WORK M

ANAGER

SOCIAL WORKER

End of last placement

End of fi rst placement

Rea

diness for direct practice

HCPC Standards of Conduct, Performance &

Ethics; Proficiency and CPD

ASS

ESSE

D & S

UPPORTED YEAR IN EMPLOYMENT

(ASYE) Entry

to qualifying program

mes {

SOCIAL WORK QUALIFYING PROGRAMMESSOCIAL WORK

QUALIFYING PROGRAMMES

Professional Capabilities Framework(PCF)

Contents

Professional Leadership

Context & Organisations

Intervention & Skills

Critical Refl ection & Analysis

Knowledge

Rights, Justice & Economic Wellbeing

Diversity

Values & Ethics

Professionalism

Guiding principles of The Great Leap Forward

Why you should be an AMHP

Reasons to be cheerful - Why you should be a BIA

Proportionate person focused assessments

Care planning & reviewing

Useful resources

8-11

56-59

63-77

52-55

50-51

48-49

46-47

42-45

38-41

34-35

28-31

24-27

20-21

18-19

12-15

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The Guiding Principles of The Great Leap Forward

1. For the individual

Equal and proportionate access and response from your local team.

Provide local information, options or signposting to enhance the individuals options.

Promote and support the development of skills to gain greater independence.

Promote and support personal responsibility to find a way of having needs met and developing opportunities.

Promote and support access to non commissioned community options.

Review with the individual outcomes achieved and where needed agree the next outcomes to be achieved.

Work alongside the individual to promote, advance and obtain access to true citizenship.

2. For the team

Up to date knowledge of the area you serve, its nature, demographic and culture.

Working knowledge of and relationship with local community groups / facilities.

Ensure proportionate access to all who may require our support and or advice.

Work alongside the individual to develop rather than disable them, promote the development of personal skills towards clear outcomes.

The Guiding Principles of The Great Leap Forward

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Develop the team’s presence within the community and actively take part in community development opportunities.

Promote and think in a fl exible and imaginative way when supporting individuals to develop plans of support and care.

Actively support and develop providers to deliver full services. Working with them in a positive way if things go wrong.

3. For the social worker

Support & freedom to increase autonomy and confi dence in practice and decision making.

Committed to knowing the community you serve and develop links and opportunities within it.

Adhere to the concepts of the PCF and strive to keep your knowledge and practice at the

front line of social care.

Task focused case management.

Remember why you became a social worker.

Proportionate but accountable case-working and recording.

Enable social change, problem solving in human relationships and the empowerment and liberation of people to enhance well-being.

Social Workers have a Professional duty to

raise concerns (which may include

whistle blowing)

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Maintain appropriate personal/professional boundaries in more challenging circumstances.

Professionalism

Be able to meet the requirements of the professional regulator

Promote the profession in a growing range of contexts

Take responsibility for obtaining regular, effective supervision from a SW for effective practice, reflection and career development

Maintain professionalism in the face of more challenging circumstances

Manage workload independently, seeking support and suggesting solutions for workload difficulties

Professionalism Professionalism

We choose to be social workers for a reason, we are employed as social workers for a

reason, lets not forget those reasons.

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ardcolleagues from whom to seek advice and

expertise.

Identify and act on learning needs for CPD, including through supervision

Routinely promote well-being at work

Raise and address issues of poor practice, internally through the organisation, and then independently if required

Make skilled use of self as part of your interventions

Maintain awareness of own professional limitations and knowledge gaps. Establish a network of internal and external

Social Work Word SearchThe Great Leap Forward Social Work Word Search

Great Leap ForwardAssessPersonalisationInclusiveThrive DiversityTLAPChallengeVote

ChoicesResponsibilityPCFRisk takingEnableCitizenshipCommunitiesLocal

A S D V B N M J G U F G T T S Z

E P I O O T H R I V E G A T U B

R E V C A D I V F L T L A L U S

G R E A T L E A P F O R W A R D

R S R I N C L U S I V E E P E P

E O S E N A G H R G A S S F R T

A N I P P I H S N E Z I T I C E

R A T E E H B I P C F B R A G G

T L Y W E X K V I H Q I S U N N

H I E L B A N E K O Y L O C N E

I S D A T S O M E I O L A C O L

N A Q K A S V B I C S Y A N K L

K T S R C E B O T E S S I S C A

F I U A S S C P A S I R I S V H

R O P G I S E I T I N U M M O C

Z N R E S P O N S I B I L I T Y

Don’t disable.Enable

19

Valu

es &

Eth

ics

Ensure practice is underpinned by policy, procedures and code of conduct to promote individuals rights to determine their own solutions, promoting problem-solving skills, whilst recognising how and when self-determination may be constrained (by the law).

Work to protect privacy and promote trust, whilst being able to justify, explain and take appropriate action when the right to privacy is over-ridden by professional or legal requirements.

Demonstrate confident application of ethical reasoning to professional practice, rights and entitlements, questioning and challenging others using a legal and human rights framework.

Critically reflect on and manage the influence and impact of own and others values on professional practice.

Recognise and manage conflicting values and ethical dilemmas, in practice, using supervision and team discussion, questioning and challenging others, including those from other professions.

Negotiate and establish boundaries to underpin partnership work with service users, carers and their networks, using transparency and honesty.

Values & Ethics

People do have sex you know

Do you know what your service user wants, needs and

aspires to?

21

Diversity

Recognise the complexity of identity and diversity of experience, and apply this to practice.

Recognise discriminatory practices and develop a range of approaches to appropriately challenge service users, colleagues & senior staff.

Critically reflect on and manage the power of your role in your relationship with others.

Div

ersi

ty

Always Look On The Bright Side Of Life - Monty Python/ Eric Idle….If You Tolerate This Your Children Will Be Next - Manic Street PreachersCliff Richard – Living DolsAnything By Dizzee RascalBreak On Through - The DoorsFight The Power- Public EnemySomething Changed - PulpThat’s Not My Name - The Ting TingsTo The End - BlurUnderdog - KasabianThe Way I Am - EminemThe Streets Of Philadelphia - Bruce SpringsteenThings Can Only Get Better - D:reamShe’s Leaving Home - The BeatlesIt’s A Hard Days Night - The BeatlesJail House Rock - ElvisThe River - Bruce SpringsteenWe Are The World - Michael JacksonWaiting For The Great Leap Foward - Billy BraggShe - Green Day

Money For Nothing - Dire StraitsLet It Be - Beatles Hammer To Fall - QueenHeroes - David BowiePanic, Strangeways Here We Come - The SmithsWhat Diff erence Does It Make? - The SmithsAsk - The SmithsGimme Shelter, You Cant Always Get What You Want - Rolling StonesHotel California - The EaglesLets Get Physical - Olivia Newton JohnHalf The Word Away - Oasis19Th Nervous Breakdown - Rolling StonesStar TrekkinNever Alone - Lady AntebellumHome Is Where The Heart Is - Lady AntebellumBeds Are Burning - Midnight OilBleed For Me - The Dead Kennedys We Shall Overcome - Pete Seeger When Will We Be Paid? - Prince Help The Aged – PulpKidz With Guns - GorillazAddicted - Amy WinehouseBad Reputation - Thin LizzyCommunication Breakdown - Led ZepHere Comes The Flood - Peter GabrielHuman Touch - Bruce SpringsteenMadness - MadnessWaitin For The Bus - Zz TopWe Can Work It Out - The BeatlesYou’re My Star - StereophonicsMoney’s Too Tight To Mention - Simply RedThe Milkman Of Human Kindness - Billy Bragg

Your top social work related

Music

A bit of fun!

How would you support someone

to vote?

25

Rig

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and

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Adva

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Rights, Justice and Economic Wellbeing: Advance human rights and promote social justice and economic well-being

Routinely integrate the principles of and entitlements to social justice, social inclusion and equality, and with support, consider how and when challenge may be needed.

Routinely apply the law to protect and advance people’s rights and entitlements, identifying and highlighting situations where interpretations of the law are neither proportionate nor fair to promote autonomy and self-determination

Rights, Justice and Economic Wellbeing: Rights, Justice and Economic Wellbeing:

People don’t want many things but want to be able to choose from

everything.

27

Where appropriate, set up and/or enable access to effective independent advocacy.

Apply the principles and entitlements of human and civil rights to analyse, evaluate and challenge interventions that are unlawful and/or disproportionate.

Analyse differing needs, perspectives and competing rights and apply to practice.

Enable and support people to consider and pursue a range of options that may enhance economic status (through access to education, work, housing, health services and welfare benefits).

Rig

hts,

Jus

tice

and

Econ

omic

Wel

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Adva

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hum

an ri

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and

pro

mot

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just

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When was the last time you read a research doc or article about

social care?

29

Know

ledg

e

development throughout the life course

Recognise the short and long term impact of psychological, socio-economic, environmental and physiological factors on peoples lives, taking into account age and development, and how this informs practice

Recognise how systemic approaches can be used to understand the person-in-the-environment and inform your practice

Demonstrate a comprehensive understanding and use of knowledge related to your area of practice, including critical awareness of current issues and new evidence based practice research

Demonstrate knowledge and application of appropriate legal and policy frameworks and guidance that inform and mandate social work practice. Apply legal reasoning, using professional legal expertise and advice appropriately, recognising where scope for professional judgement exists.

Demonstrate and apply to practice a working knowledge of human growth and

Knowledge

Knowledge Knowledge

Coulshed? Didn’t she have something to do with Social Work

Practice?

31

resilience, vulnerability, risk and resistance, and apply to practice.

Demonstrate a critical knowledge of the range of theories and models for social work intervention with individuals, families, groups and communities, and the methods derived from them.

Demonstrate a critical understanding of social welfare policy, its evolution, implementation and impact on people, social work, other professions, and inter-agency working.

Recognise the contribution, and begin to make use, of research to inform practice.

Demonstrate a critical understanding of research methods.

Value and take account of the expertise of service users, carers and professionals.

Acknowledge the centrality of relationships for people and the key concepts of attachment, separation, loss, change and resilience.

Understand forms of harm and their impact on people, and the implications for practice, drawing on concepts of strength,

Know

ledg

e

Films

Your top social work related

Good Night Mr TomOne Flew Over The Cuckoo’s Nest

Finding Nemo Oranges Are Not The Only Fruit

Cathy Come HomeTracey BeakerOliver Twist

The Care Bears MovieRainman

One Flew Over The Cuckoo’s NestOranges And Sunshine

Case 69Amour

The UntouchablesScum

The Kid To Kill A Mockingbird

The Dust FactoryThe Quiet RoomSchindlers List

Walking Across EgyptThe Cure

List? Ignore? Disable? Control? Listen? Signpost? Plan? Enable?

Reflection makes you a better

Social Worker.

Do we manage risk or do we suppress

opportunity?

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Criti

cal R

eflec

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& An

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is

Draw on a wide range of evidence sources to inform decision making.

Ensure hypotheses and options are reviewed to inform judgement and decision making.

Start to provide professional opinion.

Routinely and efficiently apply critical reflection and analysis to increasingly complex cases.

Critical Reflection & Analysis

Vast capacity for Knowledge

No moustaches except for Movember

A big heart

No denim Sensible shoes for the 10 mile hike from where you parked your car

Thick Skin

Stomach capacity forcake and lots & lots

of tea & coffee

Creative thinking

Ability to continually

learn

Ability to weigh up information

An open mind Poor sense ofsmell if you work

In Apsley

A big heart

Not afraid to get your hands dirty

Driving shoes for the 35 mile drive to get from the office to your patch

Hardy eyesight for staring at ACSIS

Broad shoulders

Agile Blackberry& Twitter

thumbs

Anatomy of a Social Worker

A bit of fun!

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Inte

rven

tion

& Sk

ills

Develop a range of interventions; use them effectively and evaluate them in practice.

Expand intervention methods and demonstrate expertise in one or more specific methods relevant to your setting.

Make timely decisions when positive change is not happening.

Actively support and initiate community groups and networks, including. professional ones.

Clearly report and record analysis and judgements.

Communicate with compassion and authority in challenging situations and with resistant individuals.

Routinely explain professional reasoning, judgements and decisions.

Engage effectively with people in complex situations, both short-term and building relationships over time.

Gather information so as to inform judgement for interventions in more complex situations and in response to challenge.

Use assessment procedures discerningly so as to inform judgement.

Intervention & Skills

Intervention & Skills Intervention & Skills

“Through shared responsibility, inclusive

communities can develop, where individual citizenship

can thrive and real choices will be available.”

Belcher 2013

You have an important role in helping to build Community Strengths

and Enabling True Community Solutions

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Recognise and appropriately manage the authority inherent in your position.

Demonstrate confident and effective judgement about risk and accountability in your decisions.

Regularly undertake assessment and planning for safeguarding.

Demonstrate and promote appropriate information sharing.

Use contingency planning to anticipate complexity and changing circumstances.

Inte

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& Sk

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Why you should be an AMHP

you. You will challenged on your thinking and decision making and encouraged to challenge others, something that ultimately will make you a better practitioner.

Being an AMHP is more than just rewarding, it gives you skills and confi dence you never knew you had. It is a role that is so vital and in tune with the way we work and think as social workers. Our role in bringing independent core values and concepts such as social justice, anti-discriminatory practice and empowerment to the Mental Health Act Assessment are immeasurable in their value. The code of practice further values your knowledge and specialism in the fi eld of Learning Disability as it sets out the need for the AMHP in such assessments to come from Learning Disability services.

The AMHP role can be very challenging and at the same time hugely rewarding with each assessment diff erent than the last. The role can provide a signifi cant sense of job satisfaction and to be honest frustration. The role requires you to do your very best for the individual you are assessing at that time, bringing your social work strengths, interventions and values to the forefront.

The training is amazing and prepares you for this signifi cant role eff ectively. It will develop your knowledge in all aspects of social work as applied to the AMHP role. You will also study areas of law, practice and health which will be new to

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Why you should be an AMHP: A day in the life of an AMHP Why you should be an AMHP: A day in the life of an AMHP

treatment orders, guardianships and offer advice to our colleagues when there are concerns regarding mental health. The AMHP process is entwined in legislation with necessary requirements which need to be fulfilled.

The AMHP must consider the least restrictive option, recognising and valuing the diverse needs of the patients such as race, religion and any disability. The AMHP must involve the patient as much as is possible in the process and to ensure that all options are considered to ensure that the patients needs are met in an effective manner with detention being the final option when all others are exhausted to ensure that the person and others remain safe.

A day in the life of an AMHP

The Mental Health Act Assessment request will come through either via a rota when it is suddenly ‘all go’, or as a planned request. The process will then begin with gaining information, talking to professionals such as our mental health colleagues, S12 doctors, police and bed managers and also listening to very anxious family members/carers/nearest relative to ensure that we are coordinating and leading this complex assessment. Risks must be considered and managed appropriately. The role of the AMHP will then be to ensure that the assessment process is completed to minimise distress and maximise safety and well being.

The AMHP will also coordinate community

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Knowledge is power but only

when it is shared.

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Cont

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& O

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Explore, and identify how organisational practice can support good social work practice.

Keep abreast of changing roles in the organisation; recognise, value and engage with other specialist perspectives

Be confident about your role in the team, working positively with others; draw on and contribute to team working and collaborative support wherever possible

Keep abreast of changing context at local and national level, and take account of these in practice.

Demonstrate the ability to work within your own organisation, and identify and begin to work with the relationship between the organisation, practice and wider changing contexts.

Work to and explain the relevant legal structures in the organisation, including basic case law; know when and how to access support and appropriate legal advice and consultation

Contexts & Organisations

Social Workers should access support and supervision.

Managers should ensure that practice

is audited and support offered

and taken.

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facilitated with a wide range of people including social work colleagues, service users and carers, volunteers, foster carers and other professionals

Contribute to and promote the development of practice, taking the initiative to test new approaches

Contribute to the learning of others

The social work profession evolves through the contribution of its members in activities such as practice research, supervision, assessment of practice, teaching and management. An individual’s contribution will gain influence when undertaken as part of a learning, practice-focused organisation. Learning may be

Professional Leadership

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Reasons to be cheerfulWhy you should be a BIA

of expertise, with a pool of BIA colleagues who have now gained a good level of understanding of the role and are there to help!

forums providing regular updates on case law and current MCA/DOLs thinking. Non BIA’s miss out on this.

and discuss issues, case law, etc; with other BIAs from diff erent disciplines (OTs, nurses, SWs) working in other care groups. This gives a rare chance to consider and learn from diff ering perspectives.

understanding of the Mental Capacity Act which proves invaluable for general LD work.

of ‘proper’ social work where other considerations such as management, fi nancial, and the business process are not the priority. This can be very refreshing and motivating.

Health Assessors (psychiatrists) where we are viewed as equals in status and knowledge base.

transferable credit points towards MSc Social Interventions Programme.

build a sense of expertise and confi dence which can carry over into the ‘day job’.

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Proportionate person centred assessments

Assessments will often start from the moment you take that call on duty or receive that referral direct to the team. From that moment you will be working alongside an individual to understand their life, needs, aspirations and strengths.

When completing an assessment you are looking for the proportionate amount of information relating to the person to enable you to create a true picture to inform support and care planning.

As a social worker don’t be afraid to call on all those skills you have developed through training and experience. Draw on the PCF to focus your role with individuals.

achieve.

one for the individual.

professional point of view.

that could be utilised.

Proportionate person centred assessments Proportionate person centred assessments

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independence.

and recommendations.

community options throughout the assessment process.

The Social Work Capability framework encourages you to practice more eff ectively, exercising higher quality judgements, in situations of increasing complexity, risk, uncertainty and challenge. Refl ect, use supervision and don’t be afraid to seek the views of other social workers to allow you to formulate the best possible outcome with the individual.

Proportionate person centred assessments

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Car

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Care Planning & Reviewing

1. Principles of high quality care planning

Person Centred - all care planning completed jointly with service user and or their representative.

Community Focused - Think citizen, think aspiration, think inclusion

Outcome Focused - all care plans will have clear identified outcomes, which are relevant, achievable and measurable.

Enabling – within the care plan:

overlooked.

appropriately.

enabling as opposed to de-skilling models.

2. What might help you?

Understand your area, community and locality. Share and promote with colleagues resources that are available within your community for everybody.

Work with and continue to encourage providers to proactively look for creative solutions for existing service users.

Clear, outcome focused care planning now will make future reviews and / or re-assessment of need much more person centred, positive and productive and should lead to greater citizenship.

3. Reviewing

Reviewing is essential to understand which outcomes have been achieved, the current needs, future goals and local opportunities for the individual. As a learning disability service we need to develop our ability and skills in reviewing.

We need to utilise our social work values, skills and responsibilities to look at

Care Planning & Reviewing Care Planning & Reviewing

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empowering people to achieve a level of social interaction and citizenship that is supported by service providers, families and society as a whole. The key to achieving this is via review that is led by individuals and supported by social workers.

Our reviewing practice needs to take a ‘Great Leap’ to become more holistic, person-centred and inclusive. This will be in line with best social work practice and Health & Community Services expectation of service delivery.

4. Top Tips for reviewing

managed them before read up!

take place to bring about the best outcomes for the individual

understand what their expectations of the review are.

& risk assessments and how they have contributed to previous outcomes set.

and what outcomes were set.

outcomes were met and what may have inhibited those that weren’t achieved

plan as previously agreed?

assess?

be agreed?

develop links to the community and enabling individuals to be true citizens

proposed outcomes so that these are clear at the point of next review or assessment.

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Tips

for c

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mile

age

Tips for claiming mileage

mileage.

meetings that do not happen or when looking back you may miss a trip or claim one that did not happen.

identify distance.

Home or Base.

Opposite is a guide as to shortest route miles for some common journeys. Please note we do not expect you to claim these exact amounts as it will be dependant on your particular journey, traffi c etc but it should help with your claim.

Farnham to Apsley - 22 miles

Farnham House to County Hall - 17 miles

Apsley to County Hall - 23 Miles

Farnham to Campus West, WGC - 8 miles

Farnham to ASDA Hatfi eld - 11 miles

Apsley to Borehamwood Multi-purpose day service – 12 miles

Apsley to Potters Bar train station - 15 miles

Apsley to Watford Day Service (Queens Road) - 6 miles

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Use

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Useful resources:Hertfordshire & Local

Herts Community Learning Disability ServiceTwitter: @HertsCLDS

Enjoy HertsTwitter: @EnjoyHertsInternet: hertfordshirelep.com/enjoy

Hertfordshire PoliceTwitter: @HertsPoliceInternet: herts.police.ukFacebook: facebook.com/hertspolice

Herts Partnership Foundation TrustTwitter: @HPFT_NHSInternet: hpft.nhs.ukFacebook: facebook.com/pages/HPFT

Herts County CouncilTwitter: @hertsccInternet: hertsdirect.orgFacebook: facebook.com/Hertsdirect

Herts Community FoundationTwitter: @HertsCommunityFInternet: hertscf.org.ukFacebook: facebook.com/pages/

Hertfordshire-Community-Foundation/111612465522690

Healthwatch HertsTwitter: @HWHertfordshire

Hertfordshire PrideTwitter: @HertsPrideInternet: hertspride.co.ukFacebook: facebook.com/HertsPRIDE

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Useful resources:Hertfordshire & Local cont’d

Herts Care Providers AssociationTwitter: @HCPALtdInternet: hcpa.info

Carers in HertsTwitter: @CarersinHertsInternet: carersinherts.org.ukFacebook: facebook.com/carersinherts

EnHerts NHSTwitter: @enhertsInternet: enherts-tr.nhs.uk

ACSWD – Workforce DevelopmentTwitter: @HertsTraining

Herts Community WellbeingTwitter: @HertsCWB

Herts LibrariesTwitter: @HertsLibrariesInternet: hertsdirect.org/libraries Facebook: facebook.com/hertslibraries

Bill Mumford Director of Winterbourne view Improvement Project

Twitter: @billatmacintyreInternet: macintyrecharity.orgFacebook: facebook.com/MacIntyreCharity1

Herts Help Twitter: @HelpinHertsInternet: hertsdirect.org/hertshelp

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Useful resources:Social Work

The college of social work Twitter: @CollegeofSWInternet: tcsw.org.ukFacebook: facebook.com/CollegeofSW

British Association of Social WorkersTwitter: @BASW_UKInternet: basw.co.uk

The Guardian: Social CareTwitter: @GdnSocialCareInternet: theguardian.com/social-care-

networkFacebook: facebook.com/

guardiansocialcarenetwork

The National Skills Academy for Social CareTwitter: @NSASocialCareInternet: nsasocialcare.co.uk Facebook: facebook.com/pages/National-

Skills-Academy-for-Social-Care

The Social Care Institute for ExcellenceTwitter: @SCIE_socialcareInternet: scie.org.ukFacebook: facebook.com/

socialcareinstitutepage

Community CareTwitter: @CommunityCareInternet : communitycare.co.uk

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Useful resources:National

The Joseph Rowntree Foundation Twitter: @jrf_ukInternet: jrf.org.uk Facebook: facebook.com/

JosephRowntreeFoundation

Department of HealthTwitter: @DHgovukInternet: gov.uk/dh

Stay up lateTwitter: @StayUpLateUKInternet: stayuplate.orgFacebook: facebook.com/StayUpLateUK

MindTwitter: @MindCharityInternet: mind.org.ukFacebook: facebook.com/

mindforbettermentalhealth

Think Local Act PersonalTwitter: @TLAP1Internet : thinklocalactpersonal.org.ukFacebook: facebook.com/

thinklocalactpersonal

For NQSW’sTwitter: @ForNQSWs

BILD Twitter: @BILD_tweetsInternet: bild.org.uk

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Social Care CurryTwitter: @SocialCareCurryInternet: socialcarecurryclub.wordpress.com

The Kings FundTwitter: @TheKingsFundInternet: kingsfund.org.ukFacebook: facebook.com/thekingsfund

Welfare reformTwitter: CforWRInternet: centreforwelfarereform.org Facebook: facebook.com/

centreforwelfarereform

CQC for Professionals’ Twitter: @CQCProfInternet : cqc.org.uk/professionalsFacebook: facebook.com/

CareQualityCommission

Prison Reform Trust Twitter: @PRTukInternet : prisonreformtrust.org.uk Facebook: facebook.com/prisonreformtrust

Shelter – Homeless charity Twitter: @ShelterInternet : england.shelter.org.uk Facebook: facebook.com/ShelterUK

Inclusion East Twitter: @inclusioneastInternet : inclusioneast.co.uk Facebook: facebook.com/inclusioneast

Time To Change Twitter: @TimetoChangeInternet : time-to-change.org.ukFacebook: facebook.com/timetochange

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Useful resources:People

Bill LoveHead of development support & training National Development Team for Inclusion

Twitter: @NdtiBillInternet: ndti.org.ukFacebook: facebook.com/ndti.org.uk

Samantha Jones Chief Exec of West Herts Hospitals

Twitter: @SamanthaJNHSInternet: westhertshospitals.nhs.uk

Simon Duffy Director of Welfare Reform

Twitter: @simonjduffyInternet: Simonduffy.info

Tanya More Social Worker

Twitter: @tanyamooreherts

Sue Turner Twitter: @NDTISue

Rob Greig Chief Exec at NDTI

Twitter: @ndtirobInternet: ndti.org.ukFacebook: facebook.com/ndti.org.uk

Dan Parton Twitter: @SocialcaredanInternet: learningdisabilitytoday.co.uk

Michael Brown Twitter: @MentalHealthCopInternet: about.me/mentalhealthcop

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Louis ApplebyTwitter: @ProfLAppleby

Mithran Samuel Adult editor of Community Care

Twitter: @mithransamuelInternet: communitycare.co.uk/blogs/adult-

care-blog

Lyn Romeo Chief Social Worker at DOH

Twitter: @LynRomeo_CSW

Andrea Sutcliffe Chief inspector of Adult Care Services

Twitter: @Crouchendtiger7

Iain MacBeath Director of HCS

Twitter: @IainMacBeath

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Name: Twitter: .................................................................Internet: .................................................................Facebook: .................................................................Telephone: .................................................................

Name: Twitter: .................................................................Internet: .................................................................Facebook: .................................................................Telephone: .................................................................

Name: Twitter: .................................................................Internet: .................................................................Facebook: .................................................................Telephone: .................................................................

Name: Twitter: .................................................................Internet: .................................................................Facebook: .................................................................Telephone: .................................................................

Name: Twitter: .................................................................Internet: .................................................................Facebook: .................................................................Telephone: .................................................................

Name: Twitter: .................................................................Internet: .................................................................Facebook: .................................................................Telephone: .................................................................

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Acknowledgements

Cover art: Lucie Hicks

Those who made the book happen:

Susan Hughes, The CLDT Managers and Assistant Managers

Andy Chapman-Amey, Peter McVicar, Nicola Skinner, Wendy Hull, Jo Bradburn, Kelly Edney

Jamie Woolf for Social Media research and content

Health Liaison Team for Harry and Harriet

Sunnyside, Stay Up Late

Many, many thanks to all of you, our staff , who everyday make this service run and add something very special. Now is the time to embrace the Great Leap and move forward with new ideas, professionalism and a sense of pride in what we do in Hertfordshire.

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of S

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k

Everything you ever wanted to know about the history of social work, but were afraid to ask!

What has the current £5 note to do with social work history?

Who was Mary Richmond again?

What does George Orwell have to do with social work?

What’s the historical link between chocolate and social work?

What was Saul Alinsky’s contribution to social work?

....and much more....

@www.historyofsocialwork.orgAnd like Facebook, this is free,

and always will be free.