the social life of the internet of things
TRANSCRIPT
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The social life of the
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Billio
ns
50
40
30
20
10
0 2003 2008 2010 2015 2020
~6 “Things” Per Person
7.8
50
7.3
26
6.7
6.7
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• Disconnected intelligence
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• Disconnected intelligence • Access to information
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• Disconnected intelligence • Access to information
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What might that look like?
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Children, the only source of truth in a dystopian future
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“A truly smart product might do something that we might not
understand or even disagree with”
– Usman Haque (via Rebaudengo)
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• Actors • Information • Intelligence • Action • Encoded knowledge
Humans and things
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We can tell more about a society or a group of people from the relationships they have, than the attributes of any individual member
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Friends, Family, Work, UX Community, Twitterverse, Government?
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The social networks that can get things done have higher social capital. This is defined by the “texture” of the network
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Hi!
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Hi!
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BENEFITS & DRAWBACKS
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Echo chambers
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Individual actors may have access to more or less social capital depending on where they are in the network
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Brad Sue
Centrality & Bridges
Chuck
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Dynamic relationships Brad ?!
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This is important because as humans, our social networks have a massive impact on who we are
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Framingham heart study published 2008
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Framingham heart study published 2007
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200,000 years of social evolution
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No Idea !?
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1. The weather predictor 2. While you were away 3. The Button 4. Emergent complexity from simple rules 5. Cheating networks 6. The television says NO
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The weather predictor
Outsourcing your umbrella reminder
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The weather predictor
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The weather predictor
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The button
Outsourcing your diet
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The button
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Takeaway night
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Re-enactment
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The button
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1. Trust is key
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2. Design for social context
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3. Humans like to feel in control
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1. Trust is key 2. Design for social context 3. Humans like to feel in control
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Do you want to help me make decisions? Do you want to make decisions for me? Which decisions are worth taking away?
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50 Billion objects in 4 years time
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“… there is a difference between technologies that seek to augment
versus those that seek to replicate or replace human processes”
– Dori Tunstall
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They won’t behave how we expect them to.
They will behave how we have
asked them to, with the goals we as UX designers have set for
them.
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“Nothing vast enters the life of mortals without a curse”
– Sophocles