the social intranet workshop 2011 slideshare
DESCRIPTION
The Social Intranet Workshop 2011, presented at the 2011 Intranet Global Forum, in New York City, November 9, 2011. Presented by Toby Ward (conference founder) & Carm Porco, Prescient Digital Media.TRANSCRIPT
![Page 1: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/1.jpg)
1Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2009 Prescient Digital Media Not For Distribution 1
The Social Intranet Workshop
Toby Ward & Carm Porco
![Page 2: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/2.jpg)
2Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 2
Highly effective intranets & websites
![Page 3: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/3.jpg)
3Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 3
Listen. Understand. Deliver.
![Page 4: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/4.jpg)
4Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 4
Agenda
o Social media @worko Technology & priceo Use & satisfactiono Planning & governanceo Case study in-depth: Ciscoo Breako Designing a social intranet
![Page 5: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/5.jpg)
5Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 5 Toby
War
d, P
resc
ient
Dig
ital M
edia#intranet2
Twitter hashtag
@tobyward
![Page 6: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/6.jpg)
6Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 6
Social media @work
![Page 7: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/7.jpg)
7Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 7
POLL
Strictly Confidential © 2011 Prescient Digital Media Not For Distribution
![Page 8: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/8.jpg)
8Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 8
One or more 2.0 tools
61%Most popular:• Blogs• Discussion • Instant
Messaging
Social Intranet Study, 2011, 1401 participants
![Page 9: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/9.jpg)
9Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 9
Blogs
75%of those orgs that use social media
26% enterprise deployment
49% limited deployment
5% have no plans
Social Intranet Study, 2011, 1401 participants
![Page 10: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/10.jpg)
10Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 10
![Page 11: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/11.jpg)
11Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 11Strictly Confidential © 2009 Prescient
Digital Media Not For Distribution
![Page 12: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/12.jpg)
12Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 121212+
Wikis
61%of those orgs that use social media
19% enterprise deployment
42% limited deployment
12% have no plans
Social Intranet Study, 2011, 1401 participants
Strictly Confidential © 2011 Prescient Digital Media Not For Distribution
![Page 13: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/13.jpg)
13Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 13
![Page 14: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/14.jpg)
14Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 14
and in German...
![Page 15: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/15.jpg)
15Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 15
Employee Networking
43%of those orgs that use social media
19% enterprise deployment
21% limited deployment
22% have no plans
Social Intranet Study, 2011, Preliminary Data, 1401 participants
![Page 16: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/16.jpg)
16Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 16
Newsgator
![Page 17: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/17.jpg)
17Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 17
IBM – using Lotus Connections
![Page 18: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/18.jpg)
18Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 18
![Page 19: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/19.jpg)
19Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 19
Technology & Price
![Page 20: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/20.jpg)
20Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 20
Technology platform
34%Portal solutions (e.g. SharePoint)
27% CMS
20% Custom built solution
4% Social media platform
Social Intranet Study, 2011, Preliminary Data, 1401 participants
14% Hybrid solution
![Page 21: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/21.jpg)
21Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 21
POLL
![Page 22: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/22.jpg)
22Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 22
Vendors
55%Microsoft SharePoint
23% WordPress
22% Facebook
10% Blogger
Social Intranet Study, 2011, Preliminary Data, 500 participants
20% Google Sites
9% Lotus Connections
![Page 23: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/23.jpg)
23Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 23http://www.cybookinc.com/sharepoint.htm
![Page 24: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/24.jpg)
24Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 24
http://www.onurguvener.com/
![Page 25: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/25.jpg)
25Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 25
Price
38%Less than $10,000
14% $10 – 25k
10% $25 – 50k
9% $100 – 200k
Social Intranet Study, 2011, Preliminary Data, 500 participants
10% $50 – 100k
17% $200k or more
![Page 26: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/26.jpg)
26Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 26
The Social Intranet• An intranet that features multiple social media tools for most
or all employees • Multiple social media tools with at least some or limited
exposure (optional) from the main intranet or portal home page
• Woven into most aspects of content consumption
![Page 27: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/27.jpg)
27Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 27
Social Intranet
55%A social intranet consists of many social media tools for most if not all employees with home page integration
Social Intranet Study, 2011, 1401 participants
![Page 28: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/28.jpg)
28Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 28
How Social?
14%Full Social Intranet
Social Intranet Study, 2011, 1401 participants
39% Limited some enterprise social tools
47% Entry level social intranet (1 or 2 social tools)
![Page 29: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/29.jpg)
29Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 29
www.PrescientDigital.com
![Page 30: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/30.jpg)
30Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 30
Use & Satisfaction
![Page 31: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/31.jpg)
31Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 31
Can anyone contribute content?
68%User commentsUser ratingsWikisBlogsEtc.
Social Intranet Study, 2011, Preliminary Data, 1401 participants
![Page 32: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/32.jpg)
32Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 32
Executive content
28%Rarely or Never
12% 2x + per day
15% 1x per day
17% Weekly
Social Intranet Study, 2011, Preliminary Data, 1401 participants
14% 2x + per wk
14% Monthly
![Page 33: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/33.jpg)
33Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 333333+
Biggest content contributors
79%Of organizations have
communicators that are regular contributors
57% Customer Svc
51% Marketing
27% Admin
Social Intranet Study, 2011, Preliminary Data, 1401 participants
Strictly Confidential © 2011 Prescient Digital Media Not For Distribution
28% Ops / Prod
26% C-suite / Exec
![Page 34: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/34.jpg)
34Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 34
Overall Satisfaction
30%Very Good (6%) or Good (24%)
45% Satisfactory
22% Poor
Social Intranet Study, 2011, Preliminary Data, 1401 participants
4% Very Poor
![Page 35: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/35.jpg)
35Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 35
Employee Satisfaction
28%Very Good (6%) or Good (22%)
38% Satisfactory
26% Poor
Social Intranet Study, 2011, 1401 participants
5% Very Poor
![Page 36: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/36.jpg)
36Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 36
Executive Satisfaction
28%Very Good (6%) or Good (22%)
38% Satisfactory
26% Poor
Social Intranet Study, 2011, Preliminary Data, 1401 participants
9% Very Poor
![Page 37: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/37.jpg)
37Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 37
Planning & Governance
![Page 38: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/38.jpg)
38Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 38
Governance & Policies
72%Governance, policies, or standards
Social Intranet Study, 2011, 1401 participants
![Page 39: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/39.jpg)
39Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 39
Replacing their social media
55%Plan to replace their tools in the
next year
27% Plan to replace within 6 months
Social Intranet Study, 2011, 1401 participants
30% Have no plans to replace their tools
![Page 40: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/40.jpg)
40Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 40
![Page 41: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/41.jpg)
41Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 41
What you write is ultimately your responsibility… Please know and follow the Intel Code of Conduct.
![Page 42: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/42.jpg)
42Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 42
Stick to your area of expertisePost meaningful respectful commentsAlways pause and think before postingRespect proprietary informationKnow & follow the Intel Code of Conduct
![Page 43: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/43.jpg)
43Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 43
Planning• Assessment – document what management wants & expects;
document what employees want & expect• Requirements – develop a list of particular functional
requirements before selecting a solution• Technology – evaluate and select your software, instead of
being ‘sold’ a solution• Pilot – test a new system; tweak & refine based on results• Change management – market, promote, train, etc.
![Page 44: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/44.jpg)
44Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 44
Key lessons• You get what you pay for• Change management = use and satisfaction• Work from a plan that includes employee requirements• Executives set the tone (support & use)• Cross-promote in relevant content (e.g. News story links to
the relevant wiki, blog, discussion forum)
![Page 45: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/45.jpg)
45Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 45
Case study: Cisco
![Page 46: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/46.jpg)
46Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 46
Cisco Quad Overview• Goal: accelerate time to market & time to revenue generation• Employees: 50,000• Build: internally built a new collaboration network• Name: Cisco IWE (Integrated Workforce Experience)
![Page 47: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/47.jpg)
47Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 47
Cisco Quad Features
• Micro-blogging • Activity feeds/notifications• Presence • Visual voicemail• Web Communicator• Video• Third-party integrators• Unified communications
(click to call/IM/Cisco WebEx©)
• Social directory profiles• Blogs• Wikis• Forums• Commenting • Social tagging• Search• Dynamic Communities
![Page 48: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/48.jpg)
48Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 48
Team Communities
• Each member of the team can create a linked, personalized workspace with a dashboard to facilitate role-based activities and team- and group-based communication
![Page 49: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/49.jpg)
49Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 49
![Page 50: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/50.jpg)
50Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 50
![Page 51: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/51.jpg)
51Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 51
ADDITIONAL SCREENSHOTS AVAILABLE IN WORKSHOP ONLY
![Page 52: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/52.jpg)
52Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 52
Cisco Quad Benefitso Improved productivity and access to expertise, both of which
were necessary for accelerating time to marketo Quad enabled new levels of individual and group innovation,
because time was freed up through collaboration easeo Facilitated faster, collective problem resolution and daily
decision-makingo Reduced email 38%; email size 43%
![Page 53: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/53.jpg)
53Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 53
Cisco Quad ROI• Time to market decreased to 12 months versus 2 to 3 years
with an estimated US$89 million increase in net present value (NPV) over five years
• 12% productivity gain daily per EE = US$2.9 million savings per year
• Enhanced cross-functional visibility and communication; 6-month release cycle versus 3 years for competitors.
![Page 54: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/54.jpg)
54Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 54
![Page 55: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/55.jpg)
55Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 55
Hands-on Workshop
![Page 56: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/56.jpg)
56Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 56Strictly Confidential © 2011 Prescient Digital Media Not For Distribution
![Page 57: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/57.jpg)
57Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 57
Workshop• Pick a company to represent for the workshop, either one
within your group or fictitious• Develop the following:
• Strategy – Develop a Mission Statement, 3 Objectives, 3 Goals (30 min)
• Information Architecture – Conduct a card sort exercise (30 min)
• Wireframe – Draw a homepage wireframe (30 min)
![Page 58: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/58.jpg)
58Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 58
Strategy: Mission Statement Examples“The intranet ecosystem connects and informs Company A employees across the organization, acting as a gateway to corporate information and tools, enabling work efficiencies and supporting team collaboration and knowledge management.”
“The intranet will foster innovation, interaction, collaboration, employee productivity and effectiveness globally, across the company”
![Page 59: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/59.jpg)
59Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 59
Strategy: Objectives and GoalsObjectiveo Qualitativeo Something worked toward, or striven foro Something in which effort is directed to
Goalo Quantitativeo The “finish line”: End result of an endeavor/efforto Satisfies the SMART criteria
• Specific, Measurable, Attainable, Realistic, Time Defined
![Page 60: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/60.jpg)
60Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 60
Strategy: Objective Exampleso Increase the quantity and quality of intranet contento Increase the use of a single intranet throughout the
companyo Provide better integration between existing internal
sites and toolso Reduce the number of clicks required to access
informationo Create a better on-boarding experience for new hires
![Page 61: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/61.jpg)
61Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 61
Strategy: Goal Exampleso Increase employee productivity through efficiencieso Improve communicationo Provide easier access to resources, templates and
marketing toolso Increase employee engagemento Improve employee collaboration and knowledge
sharing
![Page 62: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/62.jpg)
62Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 62
Information Architecture
![Page 63: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/63.jpg)
63Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 63
![Page 64: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/64.jpg)
64Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 64
Information Architecture• Card Sort – Take the provided cards and sort them into logical
content buckets• Try to break down institutional silos• Ensure the information is organized in a way that is logical
to site users• Think like a new user• Think outside the box• Be prepared to present your top 5-8 headings
![Page 65: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/65.jpg)
65Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 65
Wireframe• Using the flip chart, draw a schematic representation
of your home page.• Artistic quality doesn’t count• Be prepared to present your wireframe
![Page 66: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/66.jpg)
66Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 66
Global News
Company A’s Second Quarter 2011 ResultsAugust 6, 2011
A reported revenues of $1.3 billion for the second quarter of 2011 compared to $1.0 billion in the same period of 2010, driven by higher shipment levels, rolling margins and aluminum prices.
For the second quarter of 2011, net income attributable to Aleris International, totalled $56 million. Read more
News Story 1 – September 4, 2011 Aleris announced that it has signed a five-year contract to provide aluminum plate and sheet ... Read more
PHOTO
News Story 2 – September 5, 2011 Aleris named Jeffrey A. Byrd vice president, Aleris Operating System (AOS), effective ... Read more
PHOTO
In the NewsAnnouncements Town Hall
News Archives
Enter keywords
Site Feedback | Site Map | Help
© 2011 Aleris International. All Rights Reserved.
Quick LinksMyMailIPrintTools & ResourcesHR PoliciesMySafeWorkplacePerformance
ManagementHealth & WellnessIT TrainingPassword website
Customize my quick links
People Finder
Welcome John Smith
News Story 3 – September 25, 2011 Aleris announced that it has signed a five-year contract to provide aluminum plate ... Read more
PHOTO
Quick Poll
Event s
How do you like the new MyAleris? Love itLiked the old version
View results
PHOTO
Enter name
Search
A-Z Business Unit /Function
My Work & Life Health and Safety AOS Business Units & Functions Forms & Policies
My Groups
Stock Ticker
Add group
Chairman’s Award
Contact Us | Terms of Use | Privacy Policy Last updated by: Jason Saragian
Company Logo
![Page 67: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/67.jpg)
67Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 67
![Page 68: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/68.jpg)
68Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 68
Q&A
![Page 69: The social intranet workshop 2011 slideshare](https://reader038.vdocuments.mx/reader038/viewer/2022103000/555bdcead8b42a38078b4732/html5/thumbnails/69.jpg)
69Strictly Confidential © 2009 Prescient Digital Media Not For DistributionStrictly Confidential © 2011 Prescient Digital Media Not For Distribution 69
[email protected]. IntranetBlog.com
@TobyWardwww.Communexions.com416.926.8800
69
Toby Ward
[email protected]. IntranetBlog.com
@carmineporcowww.Communexions.com416.926.8800
Carm Porco