the seven hats of visualisation design: a 2017 reboot

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The 7 Hats of Visualisation Design: A 2017 Reboot Andy Kirk [email protected] www.visualisingdata.com @visualisingdata

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The 7 Hats of Visualisation Design: A 2017 Reboot

Andy Kirk

[email protected]

@visualisingdata

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Why a ‘2017 Reboot’?

http://www.visualisingdata.com/book/

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“There is not one project I have been involved in that I would execute exactly the same way second time around. I could conceivably pick any of them – and probably the thing they

could all benefit most from? More inter-disciplinary expertise”

Alan Smith OBE, Data Visualisation Editor, Financial Times

A truly inter-disciplinary subject

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A sometimes overwhelming subject

Images from http://images.wikia.com/marvel_dc/images/9/93/Adventures_of_Superman_424.jpg and http://www.adobenido.com/blog/wp-content/uploads/2012/01/wonder_woman.jpg

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A sometimes overwhelming subject

Talented superstars

Everyday practitioners

What capabilities do these people have…

that these people should strive to attain?

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“Invariably, people who are new to visualization want to know where to begin, and, frankly, it’s understandably

overwhelming. Don’t worry if you feel you don’t have skills yet; just start from where you are…”

Scott Murray

A sometimes overwhelming subject

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Lancaster University | 1995 to 1999UG Degree in Operational Research (OR)+ Year in Industry 1997/98

Cooperative Insurance Society (CIS) | 1999 to 2001Business Analyst

West Yorkshire Police | 2001 to 2007Performance Analyst > Information Manager

University of Leeds | 2007 to 2012Information Manager

University of Leeds | 2007 to 2009Masters Degree (Research) in Data Visualisation

Visualising Data Ltd | Part-time 2010, Full-time 2012 –Freelance Data Visualisation Specialist

My thinking is shaped by OR

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Roles & Mindsets: Edward de Bono’s 6 Thinking Hats

Reference from http://www.debonogroup.com/six_thinking_hats.php

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Roles & Mindsets: Mr Benn’s many magical costumes

Image from http://realtimeshortstories.files.wordpress.com/2011/10/mr_benn.jpg | Video from http://www.youtube.com/watch?v=FMSJNrzQ3PM

Mr. Benn, a man wearing a black suit and bowler hat, leaves his house at 52 Festive Road and visits a fancy-dress costume shop where he is invited by the mustachioed, fez-wearing

shopkeeper to try on a particular outfit. He leaves the shop through a magic door at the back of the changing room and enters a world appropriate to his costume, where he has an

adventure (which usually contains a moral) before the shopkeeper reappears to lead him back to the changing room, and the story comes to an end. Mr. Benn returns to his normal

life, but is left with a small souvenir of his magical adventure.

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Which capabilities do you already possess?Which capabilities do you not yet possess?

Which capabilities will you likely never possess?

We ALL start from somewhere: Where are you now?

DIRECTOR

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Bringing order to the chaos: Where to begin? What path to take?

Image from http://www.mattneuman.com/maze.gif

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Managing the decision-making process

Stage 1Formulating

your brief

Stage 2Working with data

Stage 3Establishing your editorial

thinking

Stage 4Developing your design solution

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“… in order to design a tool, we must make our best efforts to understand the larger social and physical context within

which it is intended to function.”

Bill Buxton

Understanding and defining the context

Quote from “Sketching User Experiences” http://www.amazon.com/gp/product/0123740371/

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Understanding and defining the context

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Understanding and defining the context

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Defining the project’s vision

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The coordinator – oversees the projectInitiates and leads on formulating the project brief

Identifies and establishes the project’s key circumstancesDefines the vision for the project depending on desired outcomeManages progress through the workflow and keeps it cohesive

Has a ‘thick skin’: needs patience and empathyGets things done: checks, tests, finishes tasks

Pays strong attention to detail

DIRECTOR

COMMUNICATOR

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Understands the need to be “audience-centred”

Perceiving Interpreting Comprehending

What does it mean?Is it good or bad?

Meaningful or insignificant?Unusual or expected?

What does it show?Where is big, medium, small?

How do things compare?What relationships exist?

What does it mean to me?What are the main messages?

What have I learnt?Any actions to take?

SUBJECT KNOWLEDGEFORM OF COMMUNICATION AUDIENCE RECEPTIVENESS

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What do you want to tell them? What do you think

they need to know? What do you know they

need to know? If you were them what would you find relevant? How

much do they know about a subject?

Understands the need to be “audience-centred”

Image from http://zeldalily.com/wp-content/uploads/2012/11/guess-who.jpg

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Understands the communication setting

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(RIP Hans Rosling, the best of the best communicators)Even when he had his back to you!

Image taken from https://www.youtube.com/watch?v=usdJgEwMinM

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Cares about the right functional and subject accessibility

Visualisation from Corriere della Serra http://www.corriere.it/cultura/17_marzo_31/premi-malofiej-vince-la-lettura-56ea698a-163a-11e7-b176-94ba31b8546a.shtml?refresh_ce-cp

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Cares about the right functional and subject accessibility

Visualisation by Bloomberg http://www.bloomberg.com/infographics/2014-01-16/tracking-super-bowl-ticket-prices.html

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Recognises the importance of good annotation

“The annotation layer is the most important thing we do... otherwise it’s a case of ‘here it is, you go figure it out’.”

Amanda Cox, New York Times

Quote from http://eyeofestival.com/speaker/amanda-cox/

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Recognises the importance of good annotation

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Recognises the importance of good annotation

Visualisation by Financial Times https://www.ft.com/content/b2eced58-a6cc-11e6-8898-79a99e2a4de6

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The broker – manages the human dynamicsHelps to gather and understand requirements

Manages expectations and presents possibilitiesHelps to define the perspective of the audience

A good listener with a willingness to learn from domain expertsA confident communicator with laypeople and non-specialists

Possesses strong copy-editing abilitiesLaunches and promotes the final solution

COMMUNICATOR

JOURNALIST

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Curiosity: ‘An eagerness to know or learn something’

Possesses and shapes the critical curiosity

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“What is the pattern of success or failure in the movie careers of a range of notable actors?”

Possesses and shapes the critical curiosity

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Potent instincts for pattern-matching & sniffing out the story

Image from http://en.wikipedia.org/wiki/August_Landmesser

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Potent instincts for pattern-matching & sniffing out the story

Visualisation by Bloomberg http://www.bloomberg.com/billionaires/latest

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Potent instincts for pattern-matching & sniffing out the story

Visualisation by New York Times http://www.nytimes.com/interactive/2016/05/22/world/europe/europe-right-wing-austria-hungary.html

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“A photo is never an objective reflection, but always an interpretation of reality. I see data visualization as sort of a

new photojournalism – a highly editorial activity.”

Moritz Stefaner

Makes the critical editorial judgments: What’s our point?

Quote from http://well-formed-data.net/archives/1027/worlds-not-stories

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Makes the critical editorial judgments: What’s our point?

Photos from http://neilleifer.com/portfolio/

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Makes the critical editorial judgments: What’s our point?

Image from http://kottke.org/06/07/independent-infographic

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The reporter – pursues the scent of an enquiryDefines the trigger curiosity and purpose of the project

Has an instinct to research, learn and discoverDriven by a desire to help others understand

Possesses or is able to acquire salient domain knowledgeUnderstands the essence of the subject’s data

Has empathy for the interests and needs of an audienceDefines the editorial angle, framing and focus

JOURNALIST

DATA ANALYST

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Responsible for the collection of data

Sourcing data to support the enquiry…“What does the rhythm & architecture of Seinfeld look like?”

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Responsible for the examining and familiarising with the data

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Responsible for the transformation of data

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Responsible for undertaking exploratory data analysis

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Responsible for undertaking exploratory data analysis

Visualisation by New York Times http://www.nytimes.com/2014/04/23/upshot/what-good-marathons-and-bad-investments-have-in-common.html

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Responsible for undertaking exploratory data analysis

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The wrangler – handles all the data workHas strong data and statistical literacy

Has the technical skills to acquire data from multiple sourcesExamines the physical properties of the data

Undertakes initial descriptive analysisTransforms and prepares the data for its purpose

Undertakes exploratory data analysisHas database and data modelling experience

DATA ANALYST

SCIENTIST

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Concerned by the importance of trustworthiness & integrity

Visualisation from New York Times http://www.nytimes.com/elections/results/president

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Concerned by the importance of trustworthiness & integrity

Images from https://www.washingtonpost.com/graphics/politics/2016-election/trump-charts/

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Concerned by the importance of trustworthiness & integrity

Visualisation by LA Times Graphics http://graphics.latimes.com/kobe-every-shot-ever/

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Fundamental knowledge of visual perception

Images from http://yusylvia.files.wordpress.com/2010/03/gestalt_illustration-01.jpg?w=604&h=251&h=251 & http://psychology.about.com/od/sensationandperception/ss/gestaltlaws.html

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Fundamental knowledge of visual perception

Taken from http://www.scribblelive.com/blog/2011/12/13/2ds-company-3ds-a-crowd/

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Fundamental knowledge of visual perception

Image from http://eagereyes.org/basics/rainbow-color-map | Photo from https://twitter.com/espurrkawa/status/829238117848739841

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Fundamental knowledge of visual perception

Visualisation by Stamen http://stamen.com/work/who-immunization/

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Fundamental knowledge of visual perception

colorbrewer2.org

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Fundamental knowledge of visual perception

Map images from https://upload.wikimedia.org/wikipedia/commons/f/f4/Mercator_projection_SW.jpg and http://www.vox.com/world/2016/12/2/13817712/map-projection-mercator-globe

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The thinker – provides scientific rigourBrings a strong research mindset to the process

Understands the science of visual perceptionUnderstands visualisation, statistical and data ethics

Understands the influence of human factorsVerifies/validates the integrity of all data and design decisionsDemonstrates “system’s thinking” approach to problem solving

Undertakes reflective evaluation and critique

SCIENTIST

DESIGNER

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To make the best decisions you need to be familiar with all your options and aware of the things that will influence your choices.

Responsible for the critical design-related decision-making

THINGS YOU COULD DO

THINGS YOU WILL DO

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Responsible for the critical design-related decision-making

“Finish”Start Decisions

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Responsible for the critical design-related decision-making

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Responsible for the critical design-related decision-making

http://www.myfonts.com/WhatTheFont/

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Balances creative flair with discerning judgment

Visualisation by Washington Post https://www.washingtonpost.com/national/people-shot-to-death-by-police-and-how-they-were-allegedly-armed/2015/05/30/57a514aa-0715-11e5-bc72-f3e16bf50bb6_graphic.html

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Balances creative flair with discerning judgment

Visualisation by Reuters http://graphics.thomsonreuters.com/14/wine/index.htmlVisualisation by WSJ http://www.wsj.com/articles/asia-loses-its-sweet-tooth-for-chocolate-1431281818

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Balances creative flair with discerning judgment

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“Good design is thorough down to the last detail...Nothing must be arbitrary or left to chance.”

from Dieter Rams’ ‘10 principles of good design’

A commitment to thoroughness

Quote from https://www.vitsoe.com/gb/about/good-design

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A commitment to thoroughness

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The conceiver – provides creative directionEstablishes the initial creative pathway through a ‘purpose map’

Forms the initial mental visualisation: ideas and inspirationHas strong creative, graphic and illustration skills

Understands the principles of user interface designIs fluent with the full array of possible design options

Unifies the decision-making across the design anatomyHas a relentless creative drive to keep innovating

DESIGNER

TECHNOLOGIST

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Possess the critical technical abilities

http://www.visualisingdata.com/resources/

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Balances technical flair with discerning judgment

Visualisation by Cameron Beccario https://earth.nullschool.net/

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Balances technical flair with discerning judgment

Visualisation by Guardian http://www.guardian.co.uk/world/interactive/2012/nov/05/you-decide-the-presidential-election-interactive

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Balances technical flair with discerning judgment

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Balances technical flair with discerning judgment

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Balances technical flair with discerning judgment

From Archie Tse’s talk https://github.com/archietse/malofiej-2016/blob/master/tse-malofiej-2016-slides.pdf

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Balances technical flair with discerning judgment

From Gregor Aisch https://www.vis4.net/blog/posts/in-defense-of-interactive-graphics/

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Pragmatist finding the means necessary to meet the ends…

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Pragmatist finding the means necessary to meet the ends…

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Pragmatist finding the means necessary to meet the ends…

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The developer – constructs the solutionPossesses a repertoire of software and programming capabilities

Has an appetite to acquire new technical solutionsPossesses strong mathematical knowledge

Can automate otherwise manually intensive processesHas the discipline to avoid feature creep

Works on the prototyping and development of the solutionUndertakes pre- and post-launch testing, evaluation and support

TECHNOLOGIST

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IN SUMMARY

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Director Journalist Data Analyst DesignerTechnologist

Communicator Scientist

The ‘7 hats’ aren’t entirely exclusive

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JOURNALIST = NOSE

DATA ANALYST = BACK

COMMUNICATOR = EARS/MOUTHSCIENTIST

= MIND

DIRECTOR = LEGS

DESIGNER = EYE

TECHNOLOGIST= HANDS

Alternative: The ‘Anatomy of the Visualiser’?

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Addressing your shortcomings

Some require fresh thinkingSome require new attitudes/better discipline

Some require more knowledgeSome require more skills

Some require latent talent (technical, creative)Some can be compromised on

Some can be gained by collaboratingMost requires further experience/practice

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“Chefs are able to more clearly discern what they taste because through constant exposure they have developed

improved senses as well as vocabulary to express and discuss their impressions.”

Oliver Reichenstein

Addressing your shortcomings: Learn, apply, reflect and repeat

Paraphrased from: http://ia.net/blog/learning-to-see/

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Developing effectiveness and efficiency in your data visualisation work will take time:

It is a journey that never stops because data visualisation is a subject that has no ending.

The 7 Hats of Visualisation Design: A 2017 Reboot

Andy Kirk

[email protected]

@visualisingdata