the role of written dialogue in advising

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The Role of Written Dialogue in Advising Jo Mynard and Katherine Thornton, Kanda University of International Studies

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The Role of Written Dialogue in Advising. Jo Mynard and Katherine Thornton, Kanda University of International Studies. Overview. Context Self-directed learning modules Written advising Focus of advisor comments Advising strategies Next steps. Our context – The SALC at KUIS. - PowerPoint PPT Presentation

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Page 1: The Role of Written Dialogue in Advising

The Role of Written Dialogue in Advising

The Role of Written Dialogue in Advising

Jo Mynard and Katherine Thornton,Kanda University of International Studies

Page 2: The Role of Written Dialogue in Advising

Overview

• Context• Self-directed learning modules• Written advising• Focus of advisor comments• Advising strategies• Next steps

Page 3: The Role of Written Dialogue in Advising

Our context – The SALC at KUIS

• 9 Learning Advisors• Foster autonomous learning

skills• Self-directed learning

modules• Written and spoken advising

Page 4: The Role of Written Dialogue in Advising

• Input-based• Build skills for self-

directed learning• 7 units – Needs Analysis,

Time management, Resources, Learner Strategies etc.

• Activity & Reflection model

First Steps Module - Learner training

Page 5: The Role of Written Dialogue in Advising

Self-directed learning modules

• Learner-generated content

• Plan, implement, reflect cycle

• Learner-advisor dialogue

Page 6: The Role of Written Dialogue in Advising

Plan

The reflective cycle

Page 7: The Role of Written Dialogue in Advising

Why written advising?

• Writing facilitates reflection • Thinking time (for both LA and learner)

• Ongoing dialogue

• Practical way to provide 1 to 1 support

• Cognitive, metacognitive and affective focus

Page 8: The Role of Written Dialogue in Advising

•What do advisors focus on in their comments to learners?

•What strategies do advisors use to raise awareness of the learning process?

Research questions

Page 9: The Role of Written Dialogue in Advising

RQ1: Focus of advisor comments

Page 10: The Role of Written Dialogue in Advising

FSM

• 4 Learning Advisors

• 50 advisor responses to learner reflections

Data Collection

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Data Analysis

•Interpretative

•Analysed for cognitive, metacognitive and affective focus (Wenden & Rubin, 1987)

Page 12: The Role of Written Dialogue in Advising

• Cognitive• Metacognitive• Affective• (Other)

RQ1 – Focus of advisor input

Page 13: The Role of Written Dialogue in Advising

Cognitive focus – activity suggestions

I recommend you to record yourself when you speak English. You can borrow a recorder from SALC counter if you need one. By recording, you can listen and compare your speaking for improvements.

Page 14: The Role of Written Dialogue in Advising

Cognitive focus – resource suggestions

It sounds like you found two interesting resources, but one is more difficult, right? Could you try shadowing using an easier text with a CD?

There are lots of magazines in the reading and listening sections of the SALC which have CDs for shadowing.

Page 15: The Role of Written Dialogue in Advising

Cognitive focus – time management

You did an excellent job this unit.The details you included in the activities were really good. Think about your weekly schedule:

1. What are good days and times when you can use to work on your goals?2. What activities can you do during these days and times?

Page 16: The Role of Written Dialogue in Advising

Metacognitive Focus – Goal setting

You are talking a lot about TOEFL and also casual English. The kind of English needed for tests is very different from the kind of English you will need for more casual English.You may wish to rethink your goals…Do you want/need TOEFL listening/TOEFL vocabulary or everyday listening/everyday vocabulary?The kinds of materials and activities you do will depend on your goals.

Page 17: The Role of Written Dialogue in Advising

Affective focus

I agree it is important for you to take a rest so you can feel more relaxed.This will help you to stay motivated.

I agree that having English conversations can be stressful and make students nervous.

You're not the only person to feel like that.

Page 18: The Role of Written Dialogue in Advising

I know you are superbusy with all your work. Finding time

for independent study (module work) can be difficult.

Also a big part of university life is socializing and having fun

with friends - don’t feel too bad.

What the SUR model can do is help you add balance to your

language learning. Activities that help you study use and

review for both your goals are particularly useful.

What are some activities that you can do to help you study

–vocab & speaking and use vocab & speaking?

Multiple Focus

Page 19: The Role of Written Dialogue in Advising

I know you are superbusy with all your work. Finding time

for independent study (module work) can be difficult.

Also a big part of university life is socializing and having

fun with friends - don’t feel too bad.

What the SUR model can do is help you add balance to your

language learning. Activities that help you study use and

review for both your goals are particularly useful.

What are some activities that you can do to help you study

vocab & speaking and use vocab & speaking?

Multiple Focus - Affective

Page 20: The Role of Written Dialogue in Advising

I know you are superbusy with all your work. Finding time

for independent study (module work) can be difficult.

Also a big part of university life is socializing and having fun

with friends - don’t feel too bad.

What the SURE model can do is help you add balance to

your language learning. Activities that help you study use

and review for both your goals are particularly useful.

What are some activities that you can do to help you study

vocab & speaking and use vocab & speaking?

Multiple Focus - Metacognitive

Page 21: The Role of Written Dialogue in Advising

I know you are superbusy with all your work. Finding time

for independent study (module work) can be difficult.

Also a big part of university life is socializing and having fun

with friends - don’t feel too bad.

What the SUR model can do is help you add balance to your

language learning. Activities that help you study use and

review for both your goals are particularly useful.

What are some activities that you can do to help you study

vocab & speaking and use vocab & speaking?

Multiple Focus - Cognitive

Page 22: The Role of Written Dialogue in Advising

Harumi, for unit 4, you were supposed to choose two resources and use them. Did you try to talk at the yellow sofa? How long? Did you try to use a program in the speaking booth? Which one? Please try an activity and talk about it here.

Other focus – Keeping on track

Page 23: The Role of Written Dialogue in Advising

Thanks for completing the FSM.but you handed in Units 6 & 7 too late.I am grading learning plans now.Sorry!I hope you found useful information.

Other focus – “non-comment”

Page 24: The Role of Written Dialogue in Advising

Advisor Preferences – Advisor A

Page 25: The Role of Written Dialogue in Advising

Advisor Preferences – Advisor B

Page 26: The Role of Written Dialogue in Advising

Advisor Preferences – Advisor C

Page 27: The Role of Written Dialogue in Advising

Advisor Preferences – Advisor D

Page 28: The Role of Written Dialogue in Advising

Summary

• Some evidence of advisor styles, but all three kinds of focus clearly represented

• Different types of discourse strategies evident• Caveat: Influence of unit topics?

Next stepConduct similar analysis of self-directed

modules

Page 29: The Role of Written Dialogue in Advising

RQ2: What strategies do advisors use in their comments?

Page 30: The Role of Written Dialogue in Advising

Counselling and advising

From Carson & Mynard, forthcoming (introduction)

Page 31: The Role of Written Dialogue in Advising

Patterns

Page 32: The Role of Written Dialogue in Advising

Degree of directiveness

Less directive

More directive

Page 33: The Role of Written Dialogue in Advising

Degree of directiveness

Less directive

More directive

Page 34: The Role of Written Dialogue in Advising

Degree of directiveness

Less directive

More directive

Page 35: The Role of Written Dialogue in Advising

Data collection

• 7 Module packs• 7 different learners, 7 LAs• Focussed on input/advising

Page 36: The Role of Written Dialogue in Advising

Data Analysis

•Interpretative

•Framework created from the data

•Analysed using emergent coding system

•Codes discussed and renegotiated between both researchers

Page 37: The Role of Written Dialogue in Advising

Codes – more directive

• Directive• Strong suggestions• Expert opinion?

Page 38: The Role of Written Dialogue in Advising

Codes – less directive

• Prompting further reflection• Conditional language• Mild suggestion

Page 39: The Role of Written Dialogue in Advising

Extract 1

I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

Do you know good phrases for filling silences and giving your opinion?

How could you study pronunciation with those kind of phrases?

I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

Good luck at the practice centre.

Page 40: The Role of Written Dialogue in Advising

Extract 1

I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

Do you know good phrases for filling silences and giving your opinion?

How could you study pronunciation with those kind of phrases?

I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

Good luck at the practice centre.

Reinforcing

Page 41: The Role of Written Dialogue in Advising

Extract 1

I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

Do you know good phrases for filling silences and giving your opinion?

How could you study pronunciation with those kind of phrases?

I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

Good luck at the practice centre.

Prompting further reflection

Page 42: The Role of Written Dialogue in Advising

Extract 1

I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

Do you know good phrases for filling silences and giving your opinion?

How could you study pronunciation with those kind of phrases?

I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

Good luck at the practice centre.

Prompting further reflection

Page 43: The Role of Written Dialogue in Advising

Extract 1

I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

Do you know good phrases for filling silences and giving your opinion?

How could you study pronunciation with those kinds of phrases?

I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

Good luck at the practice centre.

Prompting further reflection

Page 44: The Role of Written Dialogue in Advising

Extract 1

I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

Do you know good phrases for filling silences and giving your opinion?

How could you study pronunciation with those kind of phrases?

I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

Good luck at the practice centre.

Reinforcing

Page 45: The Role of Written Dialogue in Advising

Extract 1

I’m glad that recording and listening to your conversation helped you find some of your weak areas. What kind of study activities do you think would help you improve? Silences? One word answers?

Do you know good phrases for filling silences and giving your opinion?

How could you study pronunciation with those kind of phrases?

I think you’re right that it’s a good idea to plan your topic for your conversation in advance.

Good luck at the practice centre.

Reinforcing Prompting further reflection

Page 46: The Role of Written Dialogue in Advising

…you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

You seem to be learning a lot of new words each week –

are these words you are interested in or related to topics you want to talk about?

Also, you seem to be doing a lot of studying and inputting

information - learning a lot of vocabulary is there anything else you think you could do with the new

words you learn?

Extract 2

Page 47: The Role of Written Dialogue in Advising

Extract 2

…you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

You seem to be learning a lot of new words each week –

are these words you are interested in or related to topics you want to talk about?

Also, you seem to be doing a lot of studying and inputting

information - learning a lot of vocabulary is there anything else you think you could do with the new

words you learn?

Intuiting

Page 48: The Role of Written Dialogue in Advising

Extract 2

…you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

You seem to be learning a lot of new words each week –

are these words you are interested in or related to topics you want to talk about?

Also, you seem to be doing a lot of studying and inputting

information - learning a lot of vocabulary is there anything else you think you could do with the new

words you learn?

Prompting further reflection

Page 49: The Role of Written Dialogue in Advising

…you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

You seem to be learning a lot of new words each week –

are these words you are interested in or related to topics you want to talk about?

Also, you seem to be doing a lot of studying and inputting

information - learning a lot of vocabulary is there anything else you think you could do with the new

words you learn?

Intuiting

Extract 2

Page 50: The Role of Written Dialogue in Advising

…you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

You seem to be learning a lot of new words each week –

are these words you are interested in or related to topics you want to talk about?

Also, you seem to be doing a lot of studying and inputting

information - learning a lot of vocabulary is there anything else you think you could do with the new

words you learn?

Prompting further reflection

Extract 2

Page 51: The Role of Written Dialogue in Advising

…you did some good work this week. I’m impressed with the reflection on your study activities and your progress.

You seem to be learning a lot of new words each week –

are these words you are interested in or related to topics you want to talk about?

Also, you seem to be doing a lot of studying and inputting

information - learning a lot of vocabulary is there anything else you think you could do with the new

words you learn?

Prompting further reflection Intuiting

Extract 2

Page 52: The Role of Written Dialogue in Advising

Extract 3

You said that you did not get much listening practice because the teacher waited for you to speak.

What will you change next time for the session to go better?I’m glad you find the SALC listening sheets useful.

They will help you to build your confidence! Finally, I am happy that you reviewed new words. This will help you to remember the vocabulary better.

Restating

Page 53: The Role of Written Dialogue in Advising

Extract 3

You said that you did not get much listening practice because the teacher waited for you to speak.

What will you change next time for the session to go better?I’m glad you find the SALC listening sheets useful.

They will help you to build your confidence! Finally, I am happy that you reviewed new words. This will help you to remember the vocabulary better.

Prompting further reflection

Page 54: The Role of Written Dialogue in Advising

Extract 3

You said that you did not get much listening practice because the teacher waited for you to speak.

What will you change next time for the session to go better?I’m glad you find the SALC listening sheets useful.

They will help you to build your confidence! Finally, I am happy that you reviewed new words. This will help you to remember the vocabulary better.

Reinforcing

Page 55: The Role of Written Dialogue in Advising

Extract 3

You said that you did not get much listening practice because the teacher waited for you to speak.

What will you change next time for the session to go better?I’m glad you find the SALC listening sheets useful.

They will help you to build your confidence! Finally, I am happy that you reviewed new words. This will help you to remember the vocabulary better.

Expert opinion

Page 56: The Role of Written Dialogue in Advising

Extract 3

You said that you did not get much listening practice because the teacher waited for you to speak.

What will you change next time for the session to go better?I’m glad you find the SALC listening sheets useful.

They will help you to build your confidence! Finally, I am happy that you reviewed new words. This will help you to remember the vocabulary better.

Reinforcing

Page 57: The Role of Written Dialogue in Advising

Extract 3

You said that you did not get much listening practice because the teacher waited for you to speak.

What will you change next time for the session to go better?I’m glad you find the SALC listening sheets useful.

They will help you to build your confidence! Finally, I am happy that you reviewed new words. This will help you to remember the vocabulary better.

Expert opinion

Page 58: The Role of Written Dialogue in Advising

Extract 3

You said that you did not get much listening practice because the teacher waited for you to speak.

What will you change next time for the session to go better?I’m glad you find the SALC listening sheets useful.

They will help you to build your confidence! Finally, I am happy that you reviewed new words. This will help you to remember the vocabulary better.

Expert opinion Reinforcing Prompting further reflection

Restating

Page 59: The Role of Written Dialogue in Advising

Extract 4

It isn’t very clear in part 3 which things were S, U, R, and E. It is also unclear to whether you used pronouns more

effectively after all the work you did. When you write your diary for next week, could you show

the S. U. R. E. part, please? Also…. What are the five sentence patterns and how well can

you use these now? Sorry for all the questions!

Page 60: The Role of Written Dialogue in Advising

Extract 4

It isn’t very clear in part 3 which things were S, U, R, and E. It is also unclear to whether you used pronouns more

effectively after all the work you did. When you write your diary for next week, could you show

the S. U. R. E. part, please? Also…. What are the five sentence patterns and how well can

you use these now? Sorry for all the questions!

Reorienting

Page 61: The Role of Written Dialogue in Advising

Extract 4

It isn’t very clear in part 3 which things were S, U, R, and E. It is also unclear to whether you used pronouns more

effectively after all the work you did. When you write your diary for next week, could you show

the S. U. R. E. part, please? Also…. What are the five sentence patterns and how well can

you use these now? Sorry for all the questions!

Directive

Page 62: The Role of Written Dialogue in Advising

Extract 4

It isn’t very clear in part 3 which things were S, U, R, and E. It is also unclear to whether you used pronouns more

effectively after all the work you did. When you write your diary for next week, could you show

the S. U. R. E. part, please? Also…. What are the five sentence patterns and how well can

you use these now? Sorry for all the questions!

Prompting further reflection

Page 63: The Role of Written Dialogue in Advising

Extract 4

It isn’t very clear in part 3 which things were S, U, R, and E. It is also unclear to whether you used pronouns more

effectively after all the work you did. When you write your diary for next week, could you show

the S. U. R. E. part, please? Also…. What are the five sentence patterns and how well can

you use these now? Sorry for all the questions!

Prompting further reflection Directive Reorienting

Reorienting

Page 64: The Role of Written Dialogue in Advising

Next Steps…

What patterns can be seen in less or more directive advising styles?

Are there significant differences in advisor styles between input-based reflections (FSM) & reflections on learner-generated content (LHL)?

Page 65: The Role of Written Dialogue in Advising

Any questions…